Just bought the most beautiful Christmas tree today. The price was perfect and the lights and ease of setup was the main reason to replace our old one.

Thank you Home Depot employees!!!!! My go-to for home improvement now. Met with employees at the door ready to greet folks, went over to the garden center, passing tons of open registers and more than enough self checkouts. Found a variety of indoor plants, tons of pots and coasters to suit any combination,Walked right up to the garden ceenter checkout and, cool another self checkout.In and out in

With the app and the self pay registers, Im in and out of the store and back to the project super fast. Very convenient.

Went to go do a little pre Christmas shopping, the store had a good selection of tools and other home supplies just like home depo is known for.

I worked in hardware stores for over 14 years and I finally had a good experience at a home depot. I dont remember the older gentlemans name but he knew exactly how to find the item I was looking for. Keep up the good work, the one in Napa still blows.

This Home Depot had great parking and a great Garden section. Cashier in Garden was super quick and on top of things. Aisles were clear they had everything I needed

It would be nice it they could answer the phone . It starts there .I’ve lived here for 22 years it wasent always like this and this Home Depot in Fairfield has the worst phone skills . After 42 rings and being transferred 2 times I decided to just move on .They need better phone skills . This is not rocket science . In fact solano county’s bar is low in the business and professional arena .

Home depot is always fun to shop at. Friendly helpful staff. Love home depot

I need some tubing they had it I got in and got it out quickly

I liked this home depot alot until I saw the ugly top flight security. Who takes his above and beyond. Seeing him makes me not want to even shop there anymore cause I cant stand him.

Only 4, when I ask for assistance here I feel like I get helped ....sure is lot better than that ACE hardware in Vallejo....

Great customer service. Very helpful and friendly. Much better than the Vacaville store. Also better selection of product.

The employees are completely unhelpful at this location. If you are getting help from Marco, just request someone else unless you like being treated like a pest instead of a customer.

Went twice today first time was good but the second time had to wait hella long for help in the paint section

The items that my mom and myself were looking for were easy enough to find. But, while being cashed out the woman seemed a bit careless.

They made me feel like I was stilling something

Good experience . Very helpful employees

They always have what Im looking forPrices are not bad.always buzy.people there are nice and helpful

The Home Depot only has one option for metal weed eater blades. They have more options for fake grass then weed eater blades? Fail...Ill go to Tractor Supply Co.

Did not have what I went for. Worker looked it up, but would not get them till July. Said they have them in Vacaville. Was very helpful.

Staff will load a pallet of rocks on top your truck

They were great. I order the item on line and double check with a phone call. And bam pick it up with no problem 😊

Find every things you can look for constructing .Workers Ready to help, easy to find merchandise, organized and clean👌

Disappointing to see so many people in their store without masks. I just wanted to leave. Im vaccinated but see it as irresponsible in the wake of this pandemic.

Kevin in Appliances stands behind his delivery service even though they failed to deliver my dryer when scheduled. I still don’t have it. When I spoke to have Kevin, he kept repeating he stands behind his delivery service. For a minute, I thought it was just a recording since that’s the only thing he said. Stay away from appliance delivery at Home Depot. It would appear somebody else had the same problems a month ago in reading these reviews. Kevin did nothing to help me. Hopefully the second time’s a charm.

Dropped 5k in appliances. Helpful and professional staff

I had a great experience while working with you all and learned so much from each of you.I extend my heartiest wishes to this company and to the most supportive colleagues like you guys.Hope my new working place would have such delightful coworkers. Goodbye The Home Depot and all my colleagues!!!

Very discouraging experience. Many associates have no idea where products are and appear uninterested in finding out. Was looking for hooks for hanging plants. After asking 3 associates who had no clue and who had no motivation to help, I gave the plants to one of them who had resumed standing and staring into space and gave up and left the store. I purchased what I needed at another store.

Shorted me on the bolts I ordered. Had go get the right piece of hardware after an a societ claimed they were all gone. Stock said 8,. I found 8.

Good customer service, helpful supplies, nice smell, but the items are too expensive

Good place to shop for gardening supplies.

Today they didnt have the proper employee on the floor helping in plumbing! We waited almost an hour, because they were busy, but in the mean time someone else came by. He had zero clue in helping us and finally he came by to help but he only a bit more knowledge than the last person! I just left with a cutoff valve and a connecting line for under the sink.

I could spend hours in this place always looking for ways to fix up my house.

First and for mostThe Fruit Stand in the homedepot parking lotIs so so sweet and delicious 🤤👍Got a lot respect for those hard working people who is trying to make a decent living .

I love this place. I always get the assistance I need ..... and thats alot because I am in no way, manner, shape or form a carpenter, plumber or contractor. I just try to keep the home in good repair. These people always help me make the right choices of what I need for the job I am doing. No upsale pressure. I tell em what I am doing and what I need and one of them will walk through the store with me until I have what I need. That prevents me from having to make that embarrassing second trip for something I didnt know I needed. The cashiers are wonderful. They are talkative and productive all while having beautiful smiles and remaining professional.

Pretty crammed in parking lot because theres a target next door. But over all organized inside

I found what I needed for the garden

Staff was knowledgeable, friendly, helpful and professional.

I love all the plants

I have to give it to home Depot this time service was great cleanliness was great. usually when I walk into home Depot and I need help everybody runs. Not this time they were very helpful and when I went to the self checkout they would not let me check out until they disinfected the area where the customer before me had been.

Good if you know what you want. Lousy if its not on the lower rack and you have to ask someone to get it down. You could die of old age first. There app tells you its in one isle, and its somewhere else. Why have the app?

Terrible customer service will not answer phone. Definitely will not be doing business here . Will go to another home depot that wants my business

Always auto awesome...lol

I have a wonderful experience at Home depot, fast and friendly service👍😊

As usual they got what I needed and I was in and out

Horrible customer service. nobody would walk you down to what you’re asking for, just giving you guess.

Duane was way beyond helpful and made my shopping and buying experience amazing for a new barbecue. Cut down my time in the store . Which is awesome.

It was great. I needed a chest freezer and got one for a really good price. I got help really fast and he even got me a flat cart for me.

In and out with what we came to get. Clean store. Plenty of parking and checkout lines were moving right along.

Pretty much what Im looking for every time

I got some of the best help from Daniel in the lumber department. Not only did he tell me what I needed, he took me around the store to get all the materials to get the job done! I was In and Out in no time. Great service!

I work there, this store has a great team!

Low Store Staff Quality and Very Slow Answering Phone Calls.This review is based on my visits to the store and one pending flooring project with the same store. First off, the flooring consultant on site should not be hired for the job. She cant communicate clearly and has zero patience. She speaks to her hearts content without listening to the customer. After 2+ hours working with her we still couldnt get the correct estimate. We received 2 obsolete/wrong estimates in email but not the correct one she printed out for us. So there is no way to move the project forward without going back to the store and start over.Second, if you have tried to call the store before then you already know the problem. Unlike all the other (4, 5) H.D. stores that I have called in the past, this store doesnt seem to care about customer phone calls. And, even when I got lucky to talk to someone, they can never complete the task without transferring me to another number. Which, of course, doesnt get answered and end up wasting more of my time.Even though Home Depot is enjoying a very healthy growth in business, this store is not servicing the customer right. I put the blame on the management and will try to avoid visiting this store from now on.

I find what I need. I live down the street so its a plus. Cashiers are always courteous.

Staff are quite knowledgeable at this location and theres a friendly tone. Good variety of products and theyre easy to find with the app.

I just changed my rating from four stars to 2 Stars.I went in yesterday ready to purchase a brand new refrigerator.I was there for over 45 minutes ready to buy on the spot. I could not get anybody to help me.Now I will definitely end up buying somewhere else.Their service has definitely gone downhill.

They have almost anything youd want. Even though they didnt have what I was looking for, bread baking stone, I still check them out for other things: nuts, bolts, screwdrivers, etc.

Home Depots are fun, the one thing I hate is that there are too few electric riding carts.

Keys made, fast and friendly service, I can always count on Home Depot.

Went to get new blinds and machine to cut is broken still has been broken for 2/3 weeks always broken need to get new one.

Best place for every project

The mac n cheese needs HELP.... and the give u a half lobster tail.... over priced

There was no problem getting help from the floor staff.

This is one place I do like to go. The people are friendly. If you have a question they will find an answer.

It was unexpected that the customer service lines were short. It was super nice.I was able to exchange an unwanted gift for some very useful tools.

I rode my bike here. Great times. Highly recommend. Great customer service. Very satisfied.

Great place to get stuff but you cant get help to save your life

Homeless in the parking lot.items selling, out of stocks.its ok but not great.

Quick, easy, had what I needed.

The customer service is horrible...you have to look for someone to help you

Home depot always help everyone

The people are always so helpful there but its not fair that Home Depot doesnt give their employees an employee discount of any kind

Wanted to thank Duane in the garden dept. at the Fairfield, ca location. Came in for weed killer/ fertilizer. Duane took the time to listen to my needs and I appreciate his advice and excellent service. There should be more geniune people like him. 😊

Find what you need for DIY projects gotta go here good prices make that great prices

Usually has whatever you need. But can never find help.

Ku place always got what I need to

Open and well lit store. Good inventory of materials and tools as well. The garden Deptment appears to be monitored well. And inviting to the shopping experience.

Great place to shop if you building just about anything always have a reasonable prices good for any kind of Home Project

Same stuff, different day 🌞

I had to buy plywood in there, nice.

Easy access. Smooth return transaction and found what I needed.

Loved the store and the set up. The staff was Amazing and ready to assist with a smile..

Charlie in appliances was extremely helpful and friendly.

If your speaking about vallejo ...it appeared as organized as a hospital...I wasnt there too long,I had 2 meet some1...

Derek in lumber was so awesome. I came in not knowing a thing about the stucco products I needed. He helped me with everything I needed and was so informative! I wish all your employees were like DerekThank you Gail ClarkRio Vista

I love home depot but the customer service line took forever to day

I always find what I need.

Found what I needed, this Christmas will be unique. The tree looks amazing and for everything at affordable prices. I will go back, I need to get some things for a craft I have in mind.The service was good, the store was clean, the hallways big enough to pass. Live it

Awesome. Lots of tools and material. Just awesome

Very good! Great customer service 😊

Friendly staff. Good price on Items I needed

Young lady in paint department was outstanding very friendly and knowledgeable

Their delivery and scheduling of large appliances is an absolute joke. They flat out lie to the customer and schedule delivery times without even having the item in stock. Stay away at all costs.

My visit here was awesome! I lost my Mounting screws for my TV, and I couldnt find them right away so I asked for help. Jason in Hardware helped me find the right screws, he really took his time to make sure I left with the right thing. I felt taken care of! Awesome!

Home depot has always been good to me, my family and friends. They always have good help and suggestions for projects that Im doing and a high quality of products at a reasonable price.

Attempting to pay for Heavy Duty Medium sized boxes as a DISABLED VETERAN i was confronted by a cashier who asked me: DID I CUT IN FRON OF ANTHER CUSTOMER? Such DISRESPCETFUL accusation by an employee🤔❓MOD never showed after being called THREE times over 1/2 hour NO response NEVER shop here if you are a Disabled Veteran.Ugly customer service

Good place if you know where, what you need. Hard to find help.

Get your building supplies here

Not enough cashiers Always a line.

We ordered a garage door and installation August 1, 2020. As of today, September 30, 2020, we are still trying to get assistance from the Fairfield Millworks department, specifically Justin. The rail installed was not what the installer quoted and our garage door opener will not set up correctly (wifi). We have left messages, gone into the store and tried to reach the store manager but nothing has worked. NEVER, NEVER, NEVER will we use this store again. This has not been the first time their customer service has been horrible.