Had a disagreement with the manager so I gave a1 star review. Since then we have resolved the issue with the management and they were helpful great place for new auto body panels

Very quick and efficient service. Very clean and social distance for their customers. And they help carry my items to my car✨

I love the experience and I would recommend you to a friend

I never knew about this place when at the pick and pull, a nice kind gentlemen told us to try this place worked out great. Thank you customer. Love the family owned business.

Almost any part you will find. Easy and friendly staffs but make sure you know what you are looking for. It makes the transaction easier.

Bumper cover fit perfectly

Called about a part, drove 26 miles to get the part just to get there & be told they wont have it for 3 to 6 weeks

It was above any customer service that I have seen in years. The staff was perfect. Dave took my original call and was wonderful. He helped me through each step. I know nothing about car parts but they made me fell comfortable and confident. The order and pick up service impressed me greatly.THANK YOU. YOU ARE ALL WONDERFUL YOUNG MEN !!

Would love to meet the guy driving 2 feet from my bumper at 55 mph at 12:05 today on union center Blvd in the certifit van. White guy. Short black hair glasses. In his 40s or 50s.. I was in the big jacked up F150.

Got a replacement fender for a 94 f150 superfast service was in and out with 20 minutes from ordering at the counter

Very good parts for my vehicle. Very good price as well. The only thing I didn’t like it is the customer service. It’s kind of little rude. First i gave him what kind of parts im looking for than he told me to option I wasn’t know the different between standard and Capa, so i asked him and he said I don’t understand your question. I told him the question again then he said its the same. I asked him so why theres a different name that doesn’t make any sense. He got angry and told me if i need the parts or no. I said yes i need the capa and I still wasn’t know the different.

Great service and really good quality parts at 1/2 the price of regular auto part stores.

Worst customer serviceI did buy hood for. 2017 they give me 2009 go back there to exchange next day they refused to take it back I did go tru 3 hoods before but other one for $110 when first day I payed $90 complete ripoff

Great customer service know there parts way cheaper than keystone. The reason they dont take damage parts because u signed on bottom of receipt saying you inspected the parts and there good they dont know if it got damaged during transit. If you see what I see how people throw parts in there car and truck you see why there damage take it easy when you put your parts in you car and truck. Its like when u buy a new car and wreck it and trying to return the new car and say it was that way

Polite, professional and knowledgeable

Dudes could have been much nicer. The 1st guy was a bit rude. I dont care if it is close time to go home. We bought 2 head lights n three tail lights! That reason to act right!

Great prices and parts, quick delivery, been dealing with them for years, highly recommended

Great place for finding new body panels they do a wonderful job of making sure you receive a Flawless panel and if you dont theyll make sure to swap it out for a new one. They have just about any part you can think of

Great prices an service all around.and you get your parts real fast. You have to check them out for yourself to see what i mean.

If there were 0 stars I would give them that. They are difficult to work with and have no customer service skills. The young man that said he was the manager was terrible. I would love to talk to the General Manager or the owner.

Great customer service

Got new headlights- Reasonably priced,friendly service,prompt,too!

I For a radiator from certified auto body parts and it was cracked in the scene and they would not Take it back It was a defective radiator

It was great it was great customer service was make spectacular in with the quickest

Great deals on car parts...

Great people. Very helpful.

Great staff, very friendly and they will have almost any part you need

We use to order from certifit (sortafit) consistentlyconsistently but the parts ALWAYS have some damage that add man hrs to our already overloaded body shop. It worth the extra part price to get from keystones.

We ordered a bunch of parts to repair one of our fleet customers vehicles. The parts were delivered shoved in the back of some kids car and another guys pickup truck. The hood we ordered was damaged and they refused to return it after 5 days. The bumper cover we ended up not needing we had our driver run back to them, a courtesy because we didnt want to make a new supplier drive back down here. They refused to take the return without a paper receipt, wouldnt take an emailed receipt per PDF even though we started an account. They agreed to drive down and pickup the part and receipt but never showed up. So we ended up having to drive their again to drop it off. In the end it has been a horrible experience and their is no way we can do business with them. I wouldnt recommend them, and now Im stuck repairing a new hood that was damaged so I feel the need to express our experience to others.

They use to be a friendly vendor they lost my information and it cost me the parts were more than they quoted me on the phone by 15 dollars had to go all the way back to Batavia ohio and to westchester a second time over 15 dollars if i didnt have to go there i wouldnt unfortunately they are a necessary evil in the i want everything cheap body shop industry that all the dealseakers require oh just go ahead and blow a little paint on that side while your painting a mirrior on the opposite side of the car

Got what I needed no problem. Piece fell out of bag on shelf . Waited for me after closing so I could get my piece that night Thank You

Got my parts fast

Quality parts! that pretty much fit perfectly, as if they all were straight from the factory!!!

I purchased 2 headlight assemblys and both leaked with in 6 months. I went back to get some new ones with my receipt and they would not honor a warrarnty. They told me that I had to have box that the lights came in. Who keeps the box??? This place is a joke!!!!

Horrible customer service. Definitely go somewhere else!

Cheapest high quality aftermarket parts in Cincinnati!

Called before I drove 45 minutes they said they had the part in stock got there and they said their computer must be wrong and they did not have the part I called about

Best prices on new body parts

Had the part that I needed for my car.

Great prices

Buy all parts from here

Racist employees dont ever do business with them I promise you keystone way better stay away from those rude people

Awesome place great deals

Buy all the aftermarket parts from them and have had some issues with dinged up stuff or miss shape parts and some refunding issues seems to work for us.

Very friendly and excellent prices!

I ordered a bumper they gave me the wrong bumper and then refuse to Return itbad customer service very bad never never again

Great place to save Money

Best deals in ohio

Good parts, reasonable prices

Very good prices

Bad service

Zero customer satisfaction

Fast, friendly service.

Excellent service 100

Knowledgeably good parts

It was the right part

Cheap but quality parts

Good but expensive

Awful management

Always buy from them

On point

Good place to buy good prices and there are the pieces you are looking for.Nice place, good price and you find what do you need ...

Good prices in auto parts ... they have good prices in auto parts

You find everything