Great customer service and professionalism.Loved the transportation pick up, what a wonderful service!!

Great service… and the people there are very friendly, courteous and nice!

Very nice. Got my brake light sensor replaced at a reasonable price. I would go again for car troubles.

Good service about what you can expect in price.

I have never considered taking my Audi TT to a non-Audi auto shop. However, being a AAA member for many years I needed an oil change and just didnt want to drive to San Francisco or go to an Audi dealership. I wanted to save some money and go somewhere local and can guarantee their work. I have never been so impressed with the crew at AAA Auto repair center in Fairfield CA. The two people I worked with Shawn Dingman and Mike Hanson were professional and very reassuring. I have to give props to their Manager Jarrett Kerrigan for running and hiring very knowledgeable and efficient team members. They made this long-time AAA member proud to have a membership but proud to say I had a fantastic experience. I would recommend to my friends and colleagues if they have AAA membership and need car maintenance the AAA Auto Repair Center in my hometown of Fairfield CA (address: 1495 Gateway Blvd) is a great place to take your car.

Flat rate shop, you can see right out into the bays.

They do a good job repairing my car and honor their warranty.

My trip to AAA was to pick up a Plaque. That went very, very well.

First time taking ome of our vehicles here for service. They did an excellent job. The staff are very friendly and courteous. Would definitely recommend and will definitely return.

Simply the best. They are through, good mechanics, and give you options to work with your budget whenever possible. Highly recommend!

I love my AAA

Car broke down and these guys were very helpful and kind

Did a good job, but missed a crack in an air intake hose.

Time efficient and prompt service. Waited less then 20 mins to be called transactions complete under 25

Quick and efficient...not crowded. Took care of DMV business

DMV services are very fast. So much quicker than the DMV office.

They are honest, gave me a list of options and did what I needed quickly.

Always a great experience. Friendly and to the point. They waste no time.

Super Professional Crew running this place. Used the Auto Repair section. Jr and Kaimana kept me updated and informed along the way getting my car back into shape. Really appreciate the labor and effort put into getting my car back to me on time.

Excellent would be an understatement. The level of service we received from everyone, particularly Eric Isaacson, at the AAA Auto Repair facility was phenomenal. They did everything in their power to make sure we got back on the road quickly and safely. After this experience I can confidently proclaim that I will be a AAA member for life and will do nothing but sing their praises to anyone who will listen.

The AAA shop did my AC/Suspension/Fluids/etc. Great job and great price. Better yet its AAA so its all guaranteed. Office staff is great and theyre going to have a member office there with a DMV!

Great customer service, my car was fixed the next day

Love them!!

My mom brought her car in for just an oil change. Hours later she gets a call saying that her car needed a new battery, a diagnostic for leaking oil, and a new CV driveshaft and then she authorizes the repairs. When my mom told me, what her advisor said, I was shocked! A new battery? The battery is only a year old. If a new battery was needed, there is a 3 year replacement warranty from where I purchased it from (AutoZone) that I could use. The advisor didnt even bother to ask my mom when it was last changed. A diagnostic for leaking oil? Our driveway is CLEAN. Havent seen a leak ever on this car. A new CV driveshaft? Maybe she needed one but never were there any signs of wear from previous mechanics and we get this car serviced every 5,000 - 7,000 miles. I tell my mom to call them back so I can speak to them. When I speak to the advisor, he relays the repair order to me and I become further agitated. He tells me that they performed a FULL SYNTHETIC oil change for $69.99. I asked why and he said because my mom authorized it. Her Scion DOES NOT REQUIRE full synthetic! It only needs conventional oil. Then the advisor tells me the battery replacement was only a recommendation and the only repairs they were going to do were the diagnostic leak and CV. I ask why they would put full synthetic oil in a car that doesnt need it and he says, because it was authorized. I tell him to put a hold on the repairs.Angered, I tell my mom to take me to the shop so we can pick up the car and take it elsewhere. When we arrive, were told that the oil change is done (which I was upset about) but whatever, well pay for the service that was done. The service advisor rings us up then goes to retrieve the keys. He takes a while to get our keys and then he says your battery was removed and the tech went on break so well have to wait for him to come back to put your old battery back in. It will take about 30mins. Im HEATED at this point because in our phone conversation, he stated that the battery was a recommendation. If that was the case, why was the battery pulled in the first place?We finally get our battery back in our car and I decide to take it to Toyota Vallejo to see if the repairs AAA recommended were needed. I show Toyota Vallejo the repair order and the advisor there said Why did you get full synthetic oil? Your car doesnt need it. We couldve done your oil change here for $38.99 and given you a discount with your AAA card. I then left the car with Toyota to do a complete multi-point inspection. I get a call 2 hours later and the Toyota Advisor said Why did they recommend a new CV driveshaft? We dont see anything wrong with your vehicle. And far as your battery goes, it has a positive charge. If for whatever reason you need a new one, take it to Auto Zone first to get a replacement before having us change it if you need itSo there. WOW! AAA Repair, you FAILED! You need to change the letters to FFF because today, you earned an F in my book. You told my mom that the oil change was $69.99 when she couldve got it for $39.99 but you never gave her that option. I smell greed. You never even asked her how old the battery was or where we bought it from, instead, you went ahead and tried to replace it when it wasnt necessary. And then, you write up a bogus oil leak diagnostic and CV repair? Get out of here! Im DONE with this place. I put all this blame on the service advisor, Jr Panduro. Either hes really new, disorganized, or dishonest but whatever he is, he is not trustworthy. DO NOT GO HERE! They take advantage of people. Its very sad.

Because of Corona virus the waiting was all standing up, and if there wasnt any room inside they would send you outside to wait. Everyone was there for dmv services so I cannot comment on any other aspect of this location.

Amazing service! Quick, helpful, and very kind employees!

Very fast and polite employees until I was directed to Antoinette, I believe was her name, extremely rude and completely unhelpful.

Friendly employees

So my dad came to this shop as a triple A member to get his alternator replaced, they ended up overcharging him at least 300-400 dollars for same day service. To make matters worse, the alternator that was installed consisted of poor quality parts from China that caused my dads car to break down AGAIN after less than 50 miles. Also, they also tried to cover up their mistake by saying their was a faulty connection when there really wasn’t, according to Lafayette Auto Repair (shoutout to them). This shop also refused to cover for all tows back for a second repair as well, expect a follow up review soon. All in all, I’m not just sure I’m HIV positive that this is an auto repair shop you absolutely do not want to trust at all!

Got in and out fast for DMV registration less than 30 minutes.

All setvices I need are there plus great and courteous staff there.

Excellent service on my 2008 BMW better than the BMW dealer. Very professional and received a discount that I wasnt expecting.

Very nice and got my vehicle back on promise time

Very nice customer service.

Great service.

They charged over Labor when just replace alternator my tundra 2012 135/hour they calculate replace Alternator 5.75 hours. . When I call for get back my original Toyota alternator they told they send it back to Toyota and charge 100 dollars if I want it back terrible AAA SHOP total cost for labor and parts just after market Alternator is 1275.00 too Expensive never go there again. Toyota just 2.5hours labor

Great

Thanks for the discount on Great America tickets

Great service and clean atmosphere

Great service

Customer service lacking here