Nice store, but a little run down. The sales representatives were nice, but they could not meet our needs as we needed a mattress sooner than the 7-10 day delivery they offered.
This place will no longer exist. Store will be closed on february 5 2020. Store at Plaza Carolina still on the mall.
Nice atterion from the salewoman we buy all that we looking for.
The place to buy good tools.
The worst customer service Ive ever seen! I find myself going anywhere but this store if i need to buy something. Today I had to go because I needed a vacuum cleaner part only they sell. I found it on the shelf and went to the cash register to buy it. The cashier finished with the person in front of me then walked away! I thought she needed to put something back on the shelf but that wasnt the case. She just left and didnt come back! I looked all over the store to find a cash register but there was nobody around to use one anyway. I finally had to go to the customer service desk in the back of the store and ask if someone would sell me the part. This kind of thing happens every time I go there. Terrible Store!
It is no wonder the store is going out of business. Both items we purchased, a hose and a cordless screwdriver, broke within the first week of use!
Excellent tools and electronics. Employees know all available options.
My experience was excellent and the Customer service was super.
Good tho vs when you need them.
Sad to see them closing. Sears and Kmart are no more.
Good staff, but they are short .
Employees very pollite and helpfull
Great sales & service!
Love to buy pants
Going out of business sale.
My favorite place
Never have ath service!
Didnt have what we were looking for
Tool prices are HIGHER THAN normal
One of the last
The female @ the store was on her cellphone and didnt even acknowledge us I wish I could rate a negative star
Great prices
Has the basics for home improvement
Not what I was thinking.
Very good
Ok
Carisimo
Good
Yes
They are in liquidation but the prices are not very good.
Very expensive appliances!
Sears is an excellent store, they give very good service and good customer service ....But dont mess with Sears Home Improvement ...The roof treatments are very expensive, they take a long time and whoever does the business with you, paints villas and castles ...the best thing is when the business is done he will tell you:Anything, you have my phone and you call me, if necessary, I supervise the work myselfI got tired of calling him ... well, no way.When I asked the private company, not Sears, who did the roof work:How much would this job cost me with you?I better not say why to think about it ... I cry.
Tremendous place and the employees give an excess service.
You have to wait 5 minutes for someone to ask a question and then I did not know because it was not sure area
Very good service.
I use sears for everything, I have been a customer for years. I want to comment on the sears fajardo store, Cintia treated me very cordially and then Jose Alce, a sears employee, came to my house, excellent job. I wish Sears had more employees like Cintia, and Jose Arce
Excelent service
We went shopping
You will find everything you need for home, courtyards and other things
It is small you can only get tools, televisions, mattresses and household goods.
Super pesimo service .... separate a washing machine and pay it ... in December .... I had to wait more than a month they gave me 4 dates and they never had the washing machine available ... from humacao I went down several times ... I was not successful ... I ended up looking for her in cupey after a horrible month and a half the service of the employees ... I will never buy from that sears again ... disappointed .... do not go to this sears I do not recommend it. ...
Because that store is going to close its doors soon
Good prices
Many quality items. Your extended warranty is no longer worth it
Employees are demotivated by the closure.
Very good.
Very good place
Nothing special
Good prices
Well-appointed
Very good
They have no employees to serve the public. Nor do they have a variety of merchandise. It looks like a store that is closing. So much is missing in this area and do not attend as they should.
Very good
VERY GOOD
Excellent service.!!!
I like it because of the guarantee it has
Excellent service!!!
Very very low quality there are no employees to ask a question to attend the very bad customer.
Few employees to serve people.
Prefect to compare work tools
Helpful and attentive employees
Almost empty, but good service
Of the best stores to buy.
Close settlement is found
Dont forget llhhh
There is everything
2 months ago visit and buy.
Quality and great service
Quality and service is declining
Many good shopper tools
I always find what Im looking for.
They inflated prices twice.
Excellent
Closed
Supreme quality in tools.
Your attention EXCELLENT !!! THANKS!!!
Good guarantee of.
The specials are NOT special
I dont like Sears
Why I buy in that place
Well
Regular