Knowledgeable professionals. Helped me find the correct parts and answered all my questions. My go to for auto part needs.
Steve, the parts sales manager is extremely knowledgeable and helpful. I highly recommend the Fallon Nevada store.
Drove 1,600 miles from Dallas to Fallon, Nevada to visit family. When I arrived I noticed my trucks radiator fan would not turn off. This was due to a bad sensor/thermostat. The next morning I visited this store and the gentleman Shawn P. was beyond helpful and friendly. He instantly brought me out what parts he had available at his store and immediately requested for the thermostat to be delivered from their Reno location. By the end of the day I had gotten my parts and was able to fix my truck. He remembered me when I returned and really made it a point to show effort. Made me feel like a valued customer and not just a number. Outstanding work!
Love them great customer services very patient with customers who arent mechanically knowledgeable
Usually decent service and competitive prices. Decent inventory
Well they seem to try and even if the end of the day they still dont get mad looking into free computer and getting parts I just hope after driving 120 miles at work but I do believe they will work just fine and they were able to handle as my computer code reader I have no idea what it is.
Absolutely a better parts store then the other chain parts place! There are some outstanding countermen that have impressed me at their willingness to get what you need! This store is my first choice for my automotive and equipment repair needs!
The guy named steve knows his stuff.
Good service! I had my check engine light checked for free! They explained the code that popped up and printed the info out for me as well. With that info I was able to look it up again at home and fix it myself. It turned out to be the gas cap wasnt tight enough, just like the worker mentioned when he explained the code to me. Ty Autozone for having that ✔️ engine light service for free.
Took my auto battery in for a charge, was told over 2 hours later that my battery was bad, and I had to purchase a new one. I took my battery that I took in for service to OReilly Auto, had the same battery tested...tested good! Will never return to Auto Zone Fallon.
The staff are very helpful. Great customer service!
The guys here are awsome and helpful
The coach batteries in my rv were dead. I was going to try to jumpstart them, but Derek checked them and they were not even able to charge. I bought them the previous month in Broussard, LA. David and RJ also looked at the batteries and all agreed that I was sold the wrong type for my rv. In addition, they sold me two different models! Im lucky it didn’t short my motorhome out. Derek, David and RJ swapped them out for me (under warranty) and got me back on the road quickly. Thanks guys!
Clean store and helpful staff
Awesome service!! Great help These individuals know there stuff! This is the best place for all your car needs. Prompt, friendly service thats bar none!!
I had no idea that I could check to see why my check engine light was on at Auto Zone, FOR FREE! VERY COOL. Thanks Auto Zone!
Sold me the wrong oil filter, so after all the oil and filter have been dropped i find myself in a bind. I call the store which just closed 2 mintues proir. The manager who answered best advice was go to walmart. No care it was a mistake on there part leaving me in a predicament. Only solve was to reinstall the old bent oil filter, go get the part from walmart as well as more oil since the oil i just got had to be drained to swap the oil filter out. Not impressed i hope for a full refund.
Great lady at the counter!
Will not price match walmart. Even though price match guarantee joke store.
Extra attention to detail. Very friendly and courteous. They have a great team spirit and information thats good and timely is always happening! Everytime I come in theyve spent as much time as needed and have been exceptionally patient to answer every question with care and Ive never got the sense that I was being rushed out the door, if there is additional info they think would help then they offer it. Im your basic DIY and their exceptional customer service always makes a difference in the outcome of my projects!! Thanks!!! John
This day....it was nice, because I got help when I needed my questions answered.
Great friendly service...very helpful
Very helpful. Made sure I had right equipment and gave me a discount when we found out it wasnt and the right equipment cost more.
They wont touch your car.
Very Unprofessional and would rather talk and joke than help. Not worth your time.
I normally dont think highly of AutoZone because of some of the parts quality and the system makes parts difficult to find often, but thats a corporate issue. Everyone at this store is better than half the local dealerships and knows the difference between a sparkplug and a screwdriver. By far one of the best in town for getting more generic parts from!
Great guys there.they take time to hear you and find a solutions for you..Maguel.and Steve #1 with me
The employees were badmouthing one another and yelling at each other across the store
Great service but items I needed were unavailable from stock or to be delivered. Usually a good range of stock.
RJ was very helpful to us. The store was having computer issues thanks to CC communications, but he stepped up and helped us out with an online order for store pickup. Thank you for the great experience and reducing the stress.
Very knowledgeable and helpful staff. Store well stocked
The employees are knowledgeable and very helpful without being condescending.
Quick and nice very helpful had everything I needed
Great place had what I needed and I was in and out.
Great. I ordered a new radiator for my pickup. Got same day service!
For me it has always been a great store. And since I shop there all the time they all know me by name and are always very helpful with whatever I need help with.
Always take care of my needs. Even go outside to see the truck and help out. Good local kids working the counter
I have to say every Autozone Ive been to has had excellent customer service, my town is never able to get me in for a oil change on my car, but where I go to get the oil change never had my filter for my car so I have to drive to the parts store AutoZone to get the oil filter, customer service is always helpful.
Upfront and honest thank you
Great crew
Very friendly crew that knows the job. Rj, Adam, Freaky Tall Shawn, and Miguel always exceed expectation and professionalism
Went to this store at today (11/29/16) around 530-6 and the two people working there were so rude and had bad attitudes. Took a lot of arguing, but I finally got my alternator that I have a lifetime warranty for. Then they refused to help me find another part. Ugh! If the manager or owner reads these then you need to tell your workers to have better customer service.
Friendly staff an knowledgeable
Great customer service
They take their time to help a customer, never been rushed into buying and leaving the store. If you are not very sure of what you are looking for, this is the place to go to....
Went to purchase windshield wiper fluid. The roads were wet and sloppy as it had snowed the day before. Unfortunately, we didnt know where to put the fluid in our car (we always had it done with oil chanhes). The clerk came out and filled our tank, and would not accept a tip. Wonderful service, and we could see for the rest of our trip!
Great service.
Traveling out of town, 2000 miles away from home..a helpful staff, and great experience
Knowledgeable staff, always ask for r.j. or miguel theyll get you going with what you need
They have changed, its always year make model.even for simple stuff like an exhaust pipe. And they trying to push the most expensive parts. Several times I have had ask them for a less expensive part, even then they try to convince me to go with the expenive brand even though they aren not able to tell me the difference in why its better. Its been to the point they wont tell you they have anything else in stock except the most exspenive part, I would look up parts before hand and just tell them the pt# I need, or show them on my phone a part they have in stock that there computer sais they dont have. I have found just ordering my stuff online and picking it up from store to avoid there hi price market sales tactics they have developed
Steve is awesome! Always helpful and knows what he doing.
Love the help the guys gave me!
Friendly service. My battery cable broke on my truck and the gentlemen that helped he at checkout was awesome. He also replaced the battery cable in the parking lot for afterwards.
Auto Zoooone. Best parts house..EVER.
They never answer their phone ever
The staff is helpful.
Derek was very helpful
I always get great service at AutoZone and the prices are reasonable.
Service is always very good.Selection is average for a chain automotive store, but the deficiencies in selection of chrome blind is MORE than made up for by a very helpful and knowledgeable staff
Expert staff very helpful.
Service is absolutely great on numerous occasions. Great people, great selection.
Good staff n good parts
Always get wonderful service, very knowledgeable and helpful
The guys here are helpful and know what theyre talking about
I dont think Ive ever been in an Auto Zone there they dont give you great customer service. This place is no exception.
They always have the parts I need
Not always the best prices in town but I prefer it over the other chain store.
Very helpful all the time.
I needed some transmission fluid for my truck. They were very helpful in getting me what I needed.
Was okay employees need to ware mask
Extremely helpful and friendly.
Customer service was amazing!!
Helpful workers with a stocked clean store
Any problems...no problem at AutoZone. Great service, great options, great hours.
Very helpful people there.
Didnt have the parts need . Had to order out.
They are okay. There price is so high sometime. I dont like going there.
Helpful employees
Good customer service.
Always have what I need
Very helpful.
Very helpful
Very friendly and helpfull
Had every part I needed for truck
They read my check engine code, helped me for free.
Good selection.
If one doesnt have it, this other one might
Typical autozone
One stop auto parts store with rewards
Quick in and out
The right parts at the right price.
Plesnt
Good service
Great service
Friendly staff.
Had the part
Wide variety
Some arrogant workers