Thank you so much Frank, You fit us in and we were on our way. Thanks AGAIN

Great old school shop. Personable people

Frank was very helpful in diagnosing and repaing our vintage motor home. Fantastic customer service!

Been going to Franks over 20 years, always excellent work done professionally

This place is AWESOME. They go above and beyond expectations. Super friendly!!! Explains everything in detail. Lonnie is a true professional!! I recommend this business to everyone. We have become family.

I wish I could give zero stars... Bought a car, prior owner had transmission replaced here but lost receipt. I got a copy from Franks, where I was told it had a mileage warranty and wouldnt have issues even though I wasnt the name on receipt. Ha! After 10,200mi (13 months), it wont come out of 1st gear and moves like it slipped. After over a week of him researching where we got the transmission he says warranty is already up as of last month and not our problem. After we looked at it, they used a smaller transmission than it came with and they dropped it inside the old case so it held it better, missing all bolts except 1 (which was about half the length as shouldve been used anyways!)! Im lucky it broke when I parked it for winter and it didnt fall out while on highway! Zero help from franks, they wouldnt even look at it!Recommendation: 0/10

AWESOME. 10 out of 10.

Been using Franks for all my automotive repairs. Always get great service and work.

Did a great job for a lube oil and tuneup

I highly recommend Franks shop for the reasons below.We came to Fallon to visit our son for a few days. When we arrived, our water pump was making noise and leaking coolant - not good in the desert in August!Before calling repair shops, I looked online to see whats involved in replacing a water pump on a 2012 Toyota Highlander. Ive changed a few water pumps in my 50 years of driving, so I figured its not a big deal. I was surprised at what it takes to do this job! Everything is so crammed into the engine compartment that its a rather complex job. A Google search showed estimates of up to $900 for a mechanic to do the work. Yikes! Things arent as simple and cheap as they used to be!I called around town to shops recommended by friends in town. Everyone was booked two weeks out, including Franks.Cathy, who answered the phone, sounded sincerely sorry they didnt have an earlier appointment since were here from out of town. I asked if I could bring it in anyway and leave it with them and wed have our son pick it up when its done. She said sure, and if they have a chance to work on it sooner, they would, but she couldnt promise it would be done before we planned to leave town. I figured wed borrow our sons second car and return it on our next visit. Not ideal, since we live several hours away, but doable.I took the car in and Cathy wasnt there. I figured shes out to lunch, but then I learned that it was her birthday and Frank had given her the rest of the day off to be with her family. So Frank was covering the front desk.When I told him the situation, he also didnt make any promises, but I could tell he really wanted to help us out. We chatted for a little while, and he talked about when he ran the junior racing program at the local drag strip. From the photos and awards on the wall, I could tell this business has a long history in this town.Long story short, the work was completed the day before we planned to leave town, and the bill was considerably lower than I expected - a double win!Frank and his crew took wonderful care of us and our car. Theyre professional and are the kind of people Id want to be friends with.Pros: Quality, Fair pricing, Professional, FriendlyCons: Too far from our home to be our regular mechanic

Thank you so much to Franks! My truck was constantly throwing curveballs, but instead of giving up like other shops have Frank and his mechanics stuck with it to fix her a.c.! I am so appreciative of your team this summer and will see you in the future if/when my truck acts up again. :)

Great service. They cared. Reasonable price.

Frank and Lonnie (and everyone else here) are great mechanics. They know what theyre doing & theyre the only people in town to whom we take our vehicles. Frances, the front desk gal, is also very sweet!

5 star service treat you like family.

BEST place to have your car worked on. They will not fix it if it doesnt need it. They are a HONEST, TRUST WORTHY repair shop. I drive from Reno to Fallon to have them work on my car. It is worth the drive

This is where I take my vehicle. HONEST representation and price, GOOD technicians and front customer service, QUALITY work that cant be bought. Will let you make payments towards a service prior to work preformed, which makes a big difference when its a co $$tly fix.

Taken my Dodge truck here a few times. Always great service and quality work. Great to find an honest reliable mechanic. I will be coming back for sure. Thanks Frank!2018 Update: Going on 2 years strong. Have been bringing my other cars here too. I love this place. Honest and fair pricing. You definitely cant go wrong here. Highly recommended!

They fixed my truck. What is really nice is that they didnt try to sell me more than I needed like other places Ive been.

Without a doubt the most knowledgeable and capable mechanics in town. This family drag races in their spare time so they know motors. Youre going to pay more than you expect to pay- they always seem to find something else wrong with my car. But they have performed mechanical miracles. You pay the price if you want the best.

I brought my car in for flex plate repairs, tune up, and cup holder repair. Labor rate is among the best in town, price seemed more than fair to me considering parts, mark ups, and labor combined.I was pleased with the cost and estimate quote was almost right on the money (Paid $1,415 out the door, was quoted at $1,500).Ran into a slight bit of trouble with my cruise control, but it was nothing they did (happened from another shop months ago). They still repaired the clips it needed to function properly AND repaired my driver side door switch (it was loose and missing a screw preventing me to put pressure on the window/lock switches else it would fall in the door).These guys went above and beyond what they were asked to do giving them a solid 5 stars for communication/explanation, service, timely manner, professionalism, and much more.They have earned themselves my gratitude and business should I need any work done to my vehicle.

What can I say? This place was very helpful in identifying my needs. Instead of charging me for what I thought I needed, it was suggested that I get it diagnosed. Found out the issue was totally different from what was assumed. Thank you Francis for being so helpful.

Great shop. Use regularly.

Wonderful customer service, Super professional Mechanic, Love Eric, always honest explains everything, I recommend Franks Highly, Happy Customer for over 20 years.

Great people and great work and they got me in and out in great time

Passing through town, had a transmission leaking fluid, stopped to ask if they could look and see if something was loose. I had a Jasper transmission installed in Salt Lake City three days before.The ladies in the office said they were busy, but then the mouth of doom walk in.He was asked if he could look at my problem, he responded:I dont work outsideI dont work in the streetI dont work bla, bla.Needles to they didnt get my business nor did they help me.Tom

I can not say enough for the help and kindness that was shown to me and my family from Franks Auto. On a recent trip from Washington to our home in Phoenix I had an issue with my 2012 diesel truck. The sensor issue could potentially kill my truck at any time. We were getting ready to cross the hot desert and desolate drive from Fallon to Las Vegas and then to Phoenix. With no phone service in areas it was a protential real mess if we broke down with temperatures reaching 115 degree. We were between a rock and a hard place.Upon the recommendation of the Napa store next door I went to Frank at 8am in the morning. The place was very busy. I thought there is no way they are going to be able to get to me. Francis and Frank listened as I told them my issue. I could tell he was thinking how am I going to get him in. Then he said...Ill get you in but it will be a couple of hours. Of course I was elated. Within an hour I was on the road. The price was beyond fair and the service was top notch.Frank, I never got to personally thank you because you had left but know I appreciate you taking care of us. I will not forget your act of kindness and we will pay it forward as always. Francis, thanks for your brightness that day. You were amazing. Errick, thank you for your professional work. I was at ease immediately when I heard you ask questions about what was wrong. I knew you were a professional.I highly highly recommend Franks. Great job and a great heart to go with it. Thank you again!

They dont do quality work and they cost much for repairs

Not very people friendly.