We installed our carpet from this store. One day I was walking around, felt something pierced my feet, and saw this sharp metal thing sticking out of it. Can’t get it out. The whole installation process was less than satisfying - they messed up our order during a price increase and we had to go back and forth to the store as no one knows when the manager will be there. Although the store promised that we can fix the floor squeaking at the same time, however they outsource their work and the other team, although the contractor told us to get a certain nail and they will fix it, their manager coldly told us it’s not possible to fix it. The workers stood on our stair railings to secure the carpet and scratched the painting significantly.

I only go there because it’s the closest Home Depot or other big home improvement store, and driving in NOVA is a nightmare. But is by far, on a logarithmic scale, the worst Home Depot I’ve ever been to, and I’ve spent thousands there over the years. Once in a while, especially in the trade areas, you’ll find a competent and helpful associate, but mostly they chat among themselves and hurry away when you approach them.

STAY AWAY, dont deliver here unless the Rate is really good! If youre an outside carrier, they only accept deliveries between 1400 - 1700. Theyre very rude receiving personnel. 1st Home Depot store that Ive ever come across this issue.

I come here to get anything I need for my house. I normally find everything I need and more. Its garden season so I have been coming in a lot to get soil and plants for my house. Good selection of items. Service is hit or miss. Sometimes you get a great person and other times someone that is almost impossible to understand. Parking here can be crazy during rush hour. Returning items is easy. Just have the receipt and all is good.

I had a great time picking up a very reasonable Christmas tree. It was around 100 dollars and I preordered it. Pick was very fast and my order was given to me in under 10 minutes. The tree has both color and white lights. Very easy to put together.

The staff love to swear, especially the younger workers. I observed garden center staff arguing over what customers have and havent purchased yet, making the elderly couple between them visually shaken and upset. When staff finally asked if they wanted help to carry something to their car, the elder man understandably said absolute not as they went about their way. If you really need help understanding plants, go to a reputable dealer of landscape supplies. You pay a little more, but that extra cost is for a knowledgeable staff, healthy plants and a overall better purchasing experience. Hope this is some good advice for your next project!

My husband is a Handyman so were in here all the time. The cashiers are very friendly and the Garden Center has a pretty good selection of plants during the season. They recently expanded into the next building over and moved all the appliances and lighting into it, which Im not sure will help. I only have two complaints about this store: get rid of the fenced off piles of inventory in the parking lot (parking is busy as it is) and keep the stuff we need in stock!

If you shop home depot please be ware of any appliance or bathroom fixtures that might be sold in this store. Unless you are doing your own installation or have your own handyman do not shop here. They try to sell their installation service which at best is incompetent and at worst rude or non existent. I love their Christmas tree and their garden center and if I know where things are for screws and nuts and bolts but god forbid if you need help then you are stuck for ever. But the worst is their installation service which they push and sell. Do not buy for the sake of your safety and sanity.

Has all your garden and home needs.

Super

Everything I need for a home garden