Shotwells, is consistently the best florist, and best delivery service! The flowers and/or plants always arrive fresh and beautiful, plus, I love doing business with a local company!
I have always had great experiences ordering my garden and occasion floral through Shotwell! We also rely on them for our corporate events - their whole staff is fantastic and so creative! I send inspiration photos and their designer nails it every time! So happy with their work and Im a big fan of their nursery and boutique - so many fun gift and entertaining ideas!
The gals at Shotwell Floral performed extraordinarily today! They put together an order that Im quite certain, would not have been possible by any other floral service on earth! They all seamed to pull together to make it happen and their fortitude and politeness humbled me to the soul! Special thank you to Peg and Elaine, there are few that equal your kindness. I will certainly use Shotwell Floral for anything they do in the future and will recommend them to anyone with highest regards!
Arrangement looked exactly like the picture and it was delivered in a timely manner.
Ordered a simple arrangement for my husband and when I called to change the name and check the status of my order, they were very rude and sounded like it was an inconvenience contacting them. I also happen to own a very successful floral shop in the cities with my aunt so to see how other people run theirs is interesting.... I had asked for it to be delivered at a certain time and they said their orders don’t get delivered by 12PM... First of all, that is very late to send out flowers and second of all, I asked for a specific time frame because my husband won’t be at work after a certain time. Very disappointed. Hopefully it’ll look nice at least, but never again here.
Flowers were absolutely beautiful! Amazing service as always and got a very fair amount for the price! Thank you so much!
Gorgeous plants and flowers. Employees ate helpful and kind...gift area too.
Very quick turnaround time for online order and delivery. I ordered an arrangement as a birthday gift, and after ordering in the morning, they were already delivered by noon. One of the flowers in the arrangement wasnt available that particular day, and they called soon after the order to confirm a replacement. The flowers were beautiful. All around great experience.
This place is great! I ordered a bouquet for my Moms birthday and it got delivered so quickly! Beautiful fall arrangement and very happy with the wonderful service. Will definitely order from them again! :)
The arrangement I received was of the lowest quality. of course I read where they say that the photos and the result may vary from the image you choose. But this was a flop it doesnt look like it at all. Ive ordered arrangements from another places before and I wanted to give this a try since it had somany good reviews but it turned out bad
I had flowers delivered to me for my birthday, they had a couple beautiful lilies in them. Since lilies are very poisonous to cats, I decided I’d just head to the store and see if they would replace them. All the ladies there were so nice and wonderful. My lilies were replaced with big beautiful roses and since the water was low (my fault I spilled it) they even trimmed all the stems again. Thanks for making my birthday flowers beautiful and cat friendly! 💕
After having a terrible experience with another florist, Shotwell put together an absolutely beautiful bouquet for us last minute and had it delivered on time the same day!! Highly recommend.
The employees are very helpful and friendly.
Horrible customer service, owner/manager or whoever she was was very rude and unprofessional. Will never recommend this place.
Been here many times ... Everyone is always very nice and knowledgeable. Plants are super healthy.
Online ordering was easy. But spending $160.00 plus on a one sided bouquet, with blown out roses, is disappointing. Not to mention any florist sending a one sided bouquet should be embarrassed. I dont care what the recipe says. Not impressed to say the least. I could have gotten a better result from a grocery store.Update: After leaving this review I received a phone call from the manager of the store explaining they delivered the wrong bouquet and would send another one. The new bouquet had better roses and was delivered first thing in the morning. I appreciate the effort and quick response. Thank you.
I had bought some roses for my daughter birthday. The arrangement was supposed to be white roses which would be spray painted blue with babies breath. The cost was $190.00 WOW it was expensive but OK IF they looked all right. They suggested another flower delphinium which is a bluish purple color, I said ok. When I came to pick up the flowers a couple days later. The person was wrapping them up as I came in the store but from what I seen it looked all right. It was when I got home I took off the plastic and noticed that these delphinium were all drooped over looking like they were dying. The roses seemed ok, We contacted the shop and expressed our frustration. The clerk insisted that that was the way the flower was supposed to look like drooping. So we googled for a comparison. WRONG. All the flowers we were seeing on google did NOT droop. We told the clerk that it was not what we were seeing. EVERYONE of these type of flowers were ALL dying. We were told to call the owner the next day. We told them what had happened and they credit us $28.00 for the flowers. The Problem was with we spent close to $190.00 for a flower arraignment and for that amount of money things better be in perfect living order. Those flowers should NOT have left in that condition. They should have NEVER been put in the arraignment.
Thank you for how prompt you were to fixing our complaint. Overjoyed at how beautiful the bouquet is!
They delivered a beautiful arrangement to my sister at Essentia hospital. The online process was easy and the final product was loved!!
Roses made the wife very happy. But way to high priced for a dozen roses. Rip off as they only last a week. Will not be returning due to high priced.
I always buy my hanging flowers here. They have the fullest, most beautiful flowers.
Shotwell Floral far exceeded my expectations. My recipient was extremely happy with the bouquet and delivery (and setup) service she received. I ordered online and chose from static pictures of their arrangements; but received an arrangement that was bigger then I expected with more flowers.
I have been a customer of Shotwell Floral for many years. It is such a great feeling to walk in the front door and be greeted with a warm hello and a smile. The staff is so incredibly friendly and helpful - I find that they go above and beyond to help me find exactly what I am looking for. I am proud to support a family-owned business that takes such great care of their customers. I hope they are around for many more generations to come!
They delivered exactly what I wanted on short notice on Valentines day busiest day of the year .Thank you
Ordered an arrangement a day in advance and requested AM delivery. I called after 11:30 to confirm my order as they had not yet arrived. The name was confirmed and I was advised they would still be there today and were probably going to be there soon. I wouldnt have been as disappointed if I didnt have to call again 3 hours later to find the order was lost and wasnt going to be there on the requested day after all. Pleasant to speak with over the phone, but not a great experience overall ordering for delivery ~
Asked for a simple favor over the phone. Wanted to know what kind of vase theyd make a succulent plant in. Lady talked down to me, as if I was a burden for even calling and asking something of this sort. Sorry that I want to know what Im paying for! Told her many times just say yes or no, but she went around in circles. Said she couldnt help me with this because shes too busy. Wow!
Great customer service. The lady that helped me was very patient on a very busy Valentines Day morning. She toik time to understand what I wanted and my daughter loved the flower. They made it easy for me to send flowers from California to my daughter in college in MN. My only complaint is that the arrangement seemed to be over priced..
You folks are amazing!I love just stopping in for the smells :-)You are always my Go To spot for my florist needs.Thank you all, see you soon,Jamie
The flowers are beautiful but they didnt put the card on the arrangement and spelled my girlfriends name wrong never again from this place.
Recently purchased bouquet of flowers for one of our team members birthdays. Selection on their website was great and the order was delivered way faster than I expected after placing our order. Everyone was very friendly and overall great experience, will definitely be using again!
Always fun to see the new product. Great place to buy gifts... Only place to buy flower arrangements and gardening plants.
Very tasteful merchandise. Helpful and cheerful service. A great place to get ideas and have A fun stop with a cheerful visit.
Flowers always seem to be better and last longer from Shotwell.
Great service! Beautiful arrangement!
Beautiful summer annuals & perennials.
Ordered a live floral basket for my stepmoms 90th birthday. Turned out great. She loved it. Said it was the best shed ever seen. Thanks.
This place is seriously great for finding unique gifts as well as wide assortment of floral.
Called from out of town to have a funeral plant sent. TJ provided fantastic, friendly service! Will definitely use Shotwell again!
I went in needing flowers but not really knowing what to get since i know nothing about flowers. I described the occasion and the staff showed me a few options and helped me find the perfect ones! only place ill buy flowers now
On Valentine’s Day my husband spent $95+ for a flower arrangement which consisted of six long stem red roses and short greenery in a white with kissing lips vase and it looked horrible!!! So that same morning, Valentine’s Day, I called and asked if we could trade it for a better arrangement for the same amount or less and they said no. So very disappointed!!In response to your response, I did call back however your staff was still not knowledgeable of the situation. I had spoke on the phone with two ladies that did not know what to do and would look into it and call me back. One lady did let me know that the owner would be gone for a week. On Friday, around 5:30pm another lady called and said she was in charge and wanted to find out information. Then she said she knew nothing about the situation but I guess if he said to exchange it you can come in now. I said unfortunately there is not enough time with dinner plans to bring flowers in and exchange them before closing. I also informed her I would be out of town Saturday otherwise I could come in but unfortunately I have prior plans. She said she will get a hold of the owner and find out more about the situation and have him get back to me. Saturday morning a little after 10 AM I received call but since I was skiing it went to my voicemail. The message was from the lady in charge saying she had spoke with her boss and if I will come in today (Saturday the day I said I would be out of town??😕) and exchange the flowers I will get 50% of the value for exchange since I’ve had the flowers for about a week now. (??)Now I am more disappointed and amazed with the message. You were already informed I would be out of town Saturday so I don’t see how that is even a solution. I would’ve already brought the flowers in if the workers were informed with the situation during my first call. I was understanding when they needed to check on things and get back to me. I don’t feel I had the same understanding with my schedule.I feel I did my part responding to your message. But unfortunately it seems to be too much trouble to make a situation right for what happened on Valentine’s Day. We have had nice flowers in the past but bad experience this time.
We were at the gift shop, and found a good variety and a friendly staff.
Great friendly service. Great flowers, great place
I was behind Shotwells delivery truck with my kids. The driver cut us off almost causing an accident. If this is how you value the life of others I can only imagine how you treat your customers.
Fabulous variety of gifts, flowers and pots. The staff is always great
A little pricey but good selection
Claudia was very helpful and provided great information and advice.
Beautiful place to find gifts, wonderful selection of flower arrangements, nice selection of plants. Prices are moderate to high.
Flowers are nice but way overpriced. My husband bought me a dozen roses in a plain vase, no ribbon or anything and it was almost $80, that is absolutely ridiculous!
Beautiful arrangements. Theyre a little pricey.
The staff here is always friendly and as helpful as possible. Their selection is more limited than I expected.
Knowledgeable staff and good prices.
The staff were very friendly, and the coleus were huge
Great selection and its a local family owned business
Just place an order and Barb was very friendly and helpful!
Beautiful flowers though its a little pricey
There wasnt a very good selection left. Some of the plants were wilting from lack of water.
Made us gorgeous corsages for prom
Flowers always look as pictured and delivery is on time.
Very nice green houses and ship
Lovely shop, best quality flowers and plants
Beautiful flowers
Their plants were loaded with bugs!
Love the store!
Wide selection and healthy plants