My wife, 3 year old son, and i went to this store looking for a trumpet. The employee who “helped” us couldn’t have wore his inconvenience towards us more clearly. He literally huffed and puffed like a child throwing a fit as we asked for him to show us the trumpets available, and after getting them he would proceed to throw the $1200 instruments up on the counter. I will take my business elsewhere thanks to this great example of poor customer service.
Great customer service, fair pricing. They had what we needed. Will definitely keep doing business here.
Best instrument store in Fargo. A beautiful array of guitars, violins, ukuleles, etc. I walked in and asked if they would restring my guitar. Rick cleaned fret board, restrung, tuned. He also helped me modify the guitar body to be able to have a strap. A+
Great place to get band and orchestra intruments. They have a perfect pay to own program that charges no interest. The staff are very friendly and helpful!
Dan was able to help our church with a new mixer. The price was right and the customer service was excellent!
Great place to get a guitar and more from I got my first cordoba guitar from here and it was really easy to purchase
The staff is always very friendly, knowledgeable and helpful. This is a great place for piano and guitar needs. #shoplocal
They are really kind and well meaning individuals. I always try to support local but the deals and proximity at schmitt get me every time.
Great music shop. Great selection of instruments!
The person that helped us was very friendly and knowledgeable, and he helped us find a guitar for our son that will fit his needs. They change out strings if needed very quickly. I was also pleased to find a place that specializes in violin maintenance in case I ever need that.
We had a great experience with Suzy and Jared. Both were helpful and patient with my daughter when we came in to try out both clarinet and alto saxophone in order to make a choice for her elementary band class. Great customer service. Thank you!
I was at Schmitt Music with two of my guitar playing grandsons. The store and staff were great. Even though they were fairly busy with paying customers, they still helped me find inexpensive trinket gifts for my other musically minded grandkids. My guitar players found their guitar accessories reasonably priced as well. A very good store and much more fun than on-line.
A VERY good selection of instruments, parts, and music books! I got a Star Wars piano book for only about 20 dollars. They also had little trinkets themed around music sheets and instruments. One of the best music stores Ive been to. Amazing service! 5 out of 5 for sure!
Was able to find what I was looking for and the staff were super helpful and knew what they were talking about! Very pleased with my purchase and will definitely be back soon! My only complaint is that I wanted to buy everything ;)
Overall not impressed with Schmitt Music - I would take any instrument to Eckroth first in a heartbeat. A person behind a desk to my left when I entered the store was on a personal phone call when I walked in. The staff at the back desk gave me the run around about how to repair a violin I brought in and said it could cost a hundred dollars or more since they would have to send it to Minneapolis for a stuck tuning peg. They turned up their noses at the violin I brought in making it seem like I was the fool for bringing it to their store. Their price for a full replacement set of violin strings was $50 which was more than double the cost than at Eckroth and in the end, the same violin I brought to Schmitt Music was serviced at Eckroth in 30 minutes for only the cost of the replacement strings - $26 total.
The service is great. They know what they are talking about. Very friendly service.
Poor customer service. They usually don’t have what you need. I don’t know who the lady is that works there but just attitude all around. She acts as if it’s a hassle just to ring you up for a set of guitar strings. Ive literally gone through an entire transaction with her not saying a word. And the times she does say anything it either labored, like she’s better than you or she’ll say something but address some else as if you weren’t there
Staff is very knowledgeable and tries hard to work with customer needs.Very laid back, not a high pressure store at all which I appreciate. Associates seem to have good background of music knowledge.
The staff were so great about helping us set up an acct for our son to get his instrument for school. They were so great at explaining how it all works. I would highly recommend going there for any of your music needs!!!
Very friendly and knowledgeable. Had answers for all my questions and helped to make my decision process easier. Will come back in the future for more musical products.
Fantastic customer service, if you have any questions about instruments they will answer! Great selection on guitars and more! Great prices too!
Staff is very friendly. I was asked right away if I needed anything. I was looking for a certain book of piano music, and the associate found it for me right away. They offer music lessons here as well, which is great for the community. Staff in very knowledgable, and there is a wide variety of guitars, pianos, ukuleles, and sheet music. Support your local music store!
Got what I needed! More than just a guitar or piano store. Very knowledgeable staff. They have wind instrument supplies (reeds) too.
All of the staff at Schmitt Music are knowledgeable and friendly. I have purchased electric bass guitars, electric guitars, and even an electric ukelele from Schmitt and the staff has never pressured me into making a purchase for which I wasnt ready. When I brought my daughter in, they encouraged her to try any and all of the gear for which she was interested. I never had a question that wasnt answered to my satisfaction. If there was something for which I was looking for that they didnt have on the shelf they always offered to order it in for me.
We had a fantastic experience today purchasing a piano for our home! The staff was knowledgeable, showed us a variety of options, and kept our budget in consideration! Our piano was assembled the same day for us to pick up to bring home!
My son bought a thrift store guitar. Joel helped us deck it with new strings and a cool strap. He offered guitar lessons and tips on tuning. He was very polite---refreshing.
I’ve been here multiple times and the staff is always very friendly, knowledgeable, and quick to guide you in whatever direction you’re looking for. Best music store experience in Fargo so far
Ive been taking my daughters violin to Schmitt music for 6 years for all of her maintenance needs..today i brought it in to be re strung, the lady that helped me said the bridge was too warped and did not dare re string it for me..then tried to get me to buy a new upgrade but i was not interested. she then said i should go to eckroth?? I took it to eckroth and told the lady there what was going on, she looked at it and said it was just a tiny warp and the bridge was on backwards (Schmitts) and changed all the strings and turned the bridge the correct way..she explained everything she was doing and didnt charge us anything for her time..will only take my business to eckroth from now on.
I had an awesome experience. the Staff was great by helping me out, and giving me advice on what would be the best purchase.
I went into the store looking for a guitar that was a step-up from my beginner one. Not knowing a whole lot about guitars that was suite me the best, the staff was very knowledgeable and helped me settle on a beautiful Martin GPX1AE. The person who helped me was very kind and respectful and even offered to string it for me. A great overall experience and will be buying my next guitar at Schmitt Music.
They have great customer service
Not bad at all! Even better these days too... Refreshing to say the least!
We had an excellent experience picking out our new Roland digital piano, everything went smooth and we are very pleased with the product and service.
Best place in town to get anything music related
Fantastic service, highly knowledgeable staff and a wonderful atmosphere. I highly recommend Schmitt Music for any and all musical needs!
Staff was knowledgeable and willing to work with us. Cant say enough great things about the staff and the great private lessons we get through them as well.
I was helped but it was not overbearing. The staff knew their products well, and were all clearly in love with music!
Got my first violin here. Good costumer service
I loved there fast assistance and there fast work. Best music store!
Very helpful and knowledgeable staff. We find the store has everything we need for our musical needs.
Good selection of supplies and competitive prices on digital pianos. Gift cards are inconvenient to use because their computer system is ancient.
Schmitt Music, Fargo, gives professional and timely service. I am never disappointed whenever I call or go there.
Great customer service! Very good explanations of leasing a band instrument and many helpful hints for the process.
Nice workers and Nice Music store. Come here for all of your musical needs!
Amazing staff. I would just like to see more selection for guitar pickups and guitar/bass strings.
Great assortment of piano music. Friendly, helpful staff.
Always a nice place to visit for sheet music. Friendly employees!
Easy to work with! Personable and answered questions candidly!
Jim went out of his way to deliver an order for a private violin student of mine. Thank you!
Friendly and knowledgeable sales people in a well stocked store.
Thanks! Theyre a great help!
Very nice and helpful, good buying experience
Found the foldable music stands
Great customer service from multiple employees
Get ur music on
Very helpful!!! Thank you!
Excellent experience
It is amazing