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Cold Stone Creamery
1617 32nd Ave S, Fargo, ND 58103, United States
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Cold Stone Creamery
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Ha
Review №1

This Cold Stone location in South Fargo is perfect. I like to pick up a half gallon to take home to share.

Me
Review №2

Edited my rating because this company apparently has no regard for the pandemic going on. The workers had visitors hanging out, no masks for the employees, no guidelines for guests to distance themselves. It was just a free-for-all other than the tables being out of commission. Did not feel safe at all picking up my order. Staff was pleasant, as always, though, which is why I put 2 stars instead of 1.

Be
Review №3

Cold Stone is always very reliable. You know just what you are getting, and its very good. Today at this particular cold Stone there was only one girl working when my crew of mine came in for ice creams. She did an excellent job accommodating all or different requests. I tried a new creation, banana ice cream with brownie, pecans, caramel, and peanut butter. Highly recommended.

Wh
Review №4

Awesome ice cream! We went on a Wednesday night and Wyatt and his fantastic coworker were super wonderful! They helped us out and let us know what would be the best ice cream for the money! We will definitely be back!

Te
Review №5

Went tonight and had the best experience! These two workers (Wyatt and curly haired gal) really blessed us. Gave them all the money in my wallet for a tip! Would give 6 stars if I could!!💛💕

Ma
Review №6

Same yummy ice cream options as other ColdStones but this particular store was a bit dirty (see pictures below) with goo on the glass case and crumbs on the glass counter and the counter behind the employees. Also always seems that there isnt enough staff. Only one serving, then someone comes back from a break I assume, only for first dude to go on break. Friendly staff though.

Mc
Review №7

I would have to say this is the sketchier of the two Cold Stones in town.. There was only one person working, and when I went in there seemed to be a swarm of people following me. They didnt really have anything available? I know I originally asked for something like a strawberry cheesecake, easy enough, right? I thought it would just consist of cheesecake flavored custard, some strawberries and graham crackers. She listed something off for a cherry cheesecake and that she would just replace it with strawberries.. It had chocolate and all sorts of other things I didnt want. I told her I just wanted the three things but she didnt seem to grasp on to the concept.. I then asked for a mocha frappe which they had advertised on their menu board, supposedly that wasnt available yet, I ended up just getting a Oreo shake.. Then there was problems with the register.. It was one of those experiences where it was one thing after another. I usually have patience for these sort of things, and it was likely the employee not the company as a whole, but I was super annoyed. I will likely not be going back to this one.

Jo
Review №8

Love this place. Easily my favorite ice cream in the area. The staff is always extremely professional and helpful. Never very busy for how great of a little shop it is.Just a personal note, those little tubs hold a ton of ice cream. If you have kids the small Like it size is probably too much.

AI
Review №9

Great experience. I came with a big group and there was only one employee processing the orders but he was very efficient and was continually cheerful as he served. I was very impressed. Would definitely recommend.

La
Review №10

The employees were little more than warm bodies occupying a space and somewhat trying to complete orders in a manner that was able to be defended against fraud claims. I almost wonder if it would be better off having the customer make their own stuff and then just weigh it like at Tutti Frutti. At least then you dont have to worry about your employees not being able to make even the most simple menu item.

Ka
Review №11

Super yummy, and great service! They were also very nice to us despite the little girl we came with yelling over all of our orders. Thank you so much for your patience and smiling faces. :)

Sh
Review №12

Mmm, the ice cream was delicious! The service was quick and efficient and the store was clean. What more can you ask for?

K
Review №13

Went friday night, good ice cream and the lady helping us was super personal and friendly.

Wo
Review №14

Yummy variety of ice creams and toppings. Staff was kind and helpful. Was able to go in, get what I wanted, and leave in less than 10 minutes.

Ad
Review №15

It has amazing ice cream options. I personally love their birthday cake remix & their chocolate devotion specials.

ja
Review №16

My family and I went in last night, Friday, February 2, 2018. Simon was the only one working and the place was packed. He was as quick as could be and did an excellent job, good attitude and hard worker. Ice cream was excellent, of course!

D
Review №17

I go at least once a week and the crew always seem like they hate being there. They dont really put any speed into making the treats, BUT I must say Cold Stone has the best ice cream around. The owner seem like a good guy

Sa
Review №18

This is a decent Cold Stone, and a good place to get ice cream. They make it fresh every day and you choose the toppings you want mixed in. They mix it up on a frozen slab and put it in a cup for you. The employees are a little clueless and there is often only one working.

Lo
Review №19

Who doesnt like coldstone? This one is very nice. Employees are very polite!

Ja
Review №20

Great ice cream of course; staff can be hit and miss due to it mostly consisting of teenage workers. The variability in quality isnt diminished, just the customer service. I will always return here because the ice cream is great no matter who is making it.

Je
Review №21

Very nice place. Overwheming selection of ice cream. We were very pleased.

As
Review №22

It was ok but really overpriced and didnt give us appropriate amount of ice cream cuz the waffle cone bowl makes for a real shallow bottom

Ma
Review №23

Went there for a caramel frappe, paid for a large and they only had enough mix for a small. Thats fine I get that but they still charged for a large. Then after leaving I noticed that over half my drink was giant shards and chunks of ice. If I could rate 0 out of 5 I would. Used to like this place, out anymore. Waste of $5.

Si
Review №24

They allowed me to call in an order while I was driving to their location. They were amazing, incredibly sweet and went beyond what I expected. They have definitely won my service over from the one on 15th ave.

So
Review №25

Very friendly and helpful. Awesome ice cream.

jo
Review №26

Excellent service the young man behind the counter was very professional and informative of the products and you can sample the flavors too

St
Review №27

Delicious flavors. Very quiet, not crowded. Convenient location. Clean. Polite staff.

Wi
Review №28

Great service great icecream even if its cold

Da
Review №29

Didnt catch the two ladies names. But came in about 5:30 on july 16. They were very nice and polite and Quick with getting me what i wanted. Ice cream was amazing

Ch
Review №30

Good desert, incredible wait times. I was a bit disappointed That the 2nd employee was more intrested and sweeping the floors and wiping down the counters then helping us while we sat in line for 10 minutes.

Ro
Review №31

Never able to think of a better recipe than ....

Da
Review №32

The young guy working was extremely kind and patient.

Br
Review №33

Good ice cream. Staff was just there. It was hot inside!

Ry
Review №34

Great ice cream, but the atmosphere is lacking.

As
Review №35

Favorite icecream place of all time and the cupcakes are great for celebrations

Ry
Review №36

Its Ice cream...how can you go wrong with that. Great place...

Co
Review №37

The ice cream was good as always but the staff needs to be more friendly

Mi
Review №38

Worst experience I have ever had with a ice cream shop. Not big on ice cream but my wife wanted me to go, I ordered the churro Carmel crave. The churros were hard as a rock and very stale. I asked for a refund and they told me that they couldnt because I used my debit card. How can you accept debit cards and not refund to a card? I can truthfully say I will never return nor will I ever recommend a friend

Ma
Review №39

Quick, friendly service. Good ice cream.

Al
Review №40

Love the chocolate cake batter favored ice cream!

Ru
Review №41

Like it, Love it, no no no gotta have it.... delicious everytime.

Co
Review №42

Ice cream!! Seriously there is a great selection.

Jo
Review №43

Says open till 10 pm but was closed and workers hid From view

Ki
Review №44

Long line, but the staff was very plwas any and nice!

Do
Review №45

The kids love to build their own Sundaes!

De
Review №46

The gentleman serving us today was nice amd very helpful, being my Mom hadnt been there before, and that is greatly appreciated. Thank you :)

Ro
Review №47

Lame...hours online say open Friday night until 11pm, hours listed on the door say open 11am-11pm and we go to their door at 10:15...locked. Called and inquired about the hours posted on the door with the employee that answered the phone. He said “we close at 10pm” and then we told him about the hours posted on the door and he says “What?” *long pause* “Well we close at 10.” So us and about 5 other cars that showed up shortly after we did, did not get ice cream.

Ch
Review №48

Good ice cream. Friendly staff but hard to see from road.

Ka
Review №49

Super friendly staff and generous portions!

Jo
Review №50

Customer service seems to be dying off in the recent years with this company. Ice cream is still the best!

Ma
Review №51

Ice cream is top notch but since they employ high school kids for cheap washes the service is spotty at best.

Je
Review №52

Great ice cream and the staff is always very friendly.

Da
Review №53

Great ice cream and great customer service.

Je
Review №54

Horribly slow and somewhat dirty.

to
Review №55

Its good ice cream man

Ja
Review №56

Excellent place to grab some ice cream

B
Review №57

Love there ice cream

Pa
Review №58

Fav creamery in townGreat staff

El
Review №59

Amazing service and delicious ice cream!

Hu
Review №60

Delicious, my kids love the variety of options

Li
Review №61

Great customer service - thanks

Me
Review №62

Great service, Delicious Icecream

Ma
Review №63

Great service and variety.

Th
Review №64

Great service and yummy options

Al
Review №65

Always the best!

Te
Review №66

Only one guy behind the counter, but he rocked it out!

Om
Review №67

I scream for ice cream.

An
Review №68

When its almost 90 degrees, one person serving a line of 14 doesnt cut it. Manager/owner get a clue. Poor service, not employees fault!!!

Ja
Review №69

Not too busy and good product!

Ke
Review №70

Big portions

La
Review №71

Great ice cream, but expensive!

Is
Review №72

Good cream

Th
Review №73

Cold food

Ma
Review №74

Delicious!

Information
33 Photos
74 Comments
4.3 Rating
  • Address:1617 32nd Ave S, Fargo, ND 58103, United States
  • Site:http://coldstonecreamery.com/stores/20986
  • Phone:+1 701-280-1900
Categories
  • Ice cream shop
  • Cake shop
  • Dessert restaurant
  • Frozen yogurt shop
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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