Ive used several audiologists and hearing aid providers over the past 25 years, and Oakland Hearing Aid Co is head and shoulders above the rest. The staff is knowledgeable, professional and empathetic to the needs of their clients and goes the extra mile. The staff is so energetic and jovial that I looked forward to my appointments and I was consistently treated with care and understanding. All of that makes a considerable difference when navigating what can be a confusing and intimidating process.
From Day 1 I have felt a very warm presence in the office. My questions are always answered in a kind and professional manner. I am always greeted in a friendly manner.
Great service, and some of the best people you will ever find, ThanksHillary, BRENDA, and Coleen . my life is so much better now that I hear everything. warm wishes to all of you. Richard
Very pleasant greeting upon arrival - very professional and timely service provided - did not feel like a stranger in a strange environment !!
Hilary and Brenda have been very helpful and accommodating and gave the impression that customer satisfaction was important to them. Hilary took the time to respond to concerns and make adjustments when needed.