Lots of fabric and art supply. The people are very helpful and if you are lost even some of the customers might help. A great place to get the supplies you need for the project you need.
I came in to get a specific tie blanket for granddaughter that they said they had online and I went in and couldn’t find it for the life of me. I asked Sarah for help and she was on a mission! She didn’t stop hunting for it until she found it and was only 1 left after. Really great customer service.....will be coming back.
I love craft works, any chance I get I go there..,..
Love joanns, its like a hobby lobby that doesnt shove religion in your face.
Christine is the best. She is always so nice and helpful
I live that they carry Caron yarn..and other supplies I use. Thanks JoAnns
Great! The employee there, was very friendly.
So great, and a very inspirational store. This place got me into painting and discovering different types of paint, then onto making easy, simple blankets that were rad. I love it.
They are very helpful and friendly
Love Manns. Only thing is they only allowed 7 people in store. I understand virus but people dont really know what they are looking for when they go in.waited an hour to enter store o my 4 people waitin.
5 workers 2 customers and not one could ask if i needed help. Well I did but i went home and placed an amazon order instead.
Like coming here for masks, Very good prices. Clearance is always fun to look and purchase
If you are ordering online, keep in mind that you will be charged double until up to 48 hours after the order is completed. I placed an order yesterday and the charge of $209.19 came through as pending in my bank register soon after placing the order. Then today, I saw two additional charged of $69.34 and $31.48 without any explanation from Joann Fabrics. I called the store and spoke with a representative who stated that this is their policy, that they charge the total amount first, then as each item is shipped or picked up they charge for those items. After the whole order is sent or picked up, the initial charge totaling the entire order will be dropped up to 48 hours later. She said that the only way to change that is for me to provide them the email to my bank so they can request an expedited process. I WILL NEVER SHOP AT JOANN FABRICS AGAIN!!! They will be charging me $418 which makes my auto-draft bills in the next few days either be rejected or instigate overdraft fees. I will find another way to purchase my fabrics from now on. I will not support these unethical practices, even if I have enough money in the bank to go double my invoice total for a couple days. It is unethical and cruel during these times when everyone is suffering because of covid. If it werent for that, it would still be unethical, especially since they do not have any disclaimers before you complete your order, and do not confirm or explain in emails regarding these extra temporary extra charges.
Great Sales...saved money and purchased exactly what I needed!
Love the selection they have here!
Friendly staff and great selection of baking supply and fabric.
Nice, small-town shop! The staff are warm and welcoming as well as knowledgable. Nice selection of fabrics and craft supplies.
Good deal price
Their is always something crafty and cool for the kiddos
First time in this store. So much beautiful material and so many crafts. Was just afraid to stay in the store due to covid. Nice to see staff n customers wearing masks n social distancing. Staff was nice and friendly too.
I love this place! The employees are friendly, helpful, and very efficient. The prices are great and they have sales all the time on the most fabulous products.
Nice store. But wish yhey had more beads. Othet beads stores ha e closed here. .I have to go to gallup
Good place
Decent selection, but very cramped. I doubt anyone in a wheelchair could easily navigate the store. The aisles are very tight and claustrophobic and even more so with Covid-19 restrictions. There is not enough room for people to pass in an aisle and end caps run into where people wait in line to pay. Huge selection of fabric and other sewing supplies. This store would be better suited for a larger location.
Limited stock, not what it use to be. Customer service has gone way down.
My favorite place to be and love to browse all the fabrics for new projects at my convenience. Just dont favor the online store so much.
The little boy at the door is pathetic, problematic and rude. Way to keep the holiday feeling alive this year.
This is a small store. However the staff was friendly and very helpful. It was eSy to find what I needed.
Perfect quilting supplies
Good crafty place to go get craft stuff
I like shopping at joans but I wish farmington store would have more teams fabrics, I have to order online for team fabric and I have to wait for them about a week and half for it to come in, have to wait, wait
Love getting craft ideas
Enjoy being there doing my shopping
Love love love this craft store!
I enjoy coming here to shop and so much to see and very pretty fabrics.
So friendly, reasonable AND affordable...
Love to go to JoAnn Fabrics, can never get enough fabric, its like going into a candy store. Helpful friendly pleasant. Will be back 😃
I was greeted at the door an got assisted very quickly on what I needed. Thank you very much.
I love this store, I just wish it was bigger! Not enough yarn selection for me. However, when I have a crafting need, this is the first place I visit.
Its not as good as it used to be when I worked here but good for a quick run when needed. @Jennifer Neal yes they are ADA compliant because I was there when they put in new the floor and measured the aisles to make them ADA compliant. They are exactly 3 wide.
Always love coming here. Employees are so helpful & nice. You are the best!
I love shopping here. Always great help and good selections of fabric.
No veteran discount and no veteran parking spots
Nice employees
I support this store.. Crafters paradise
Good selection of craft materials, fun project ideas and friendly staff.
Open and Great Staff
Always friendly.
Have always been shopping here. Everyone is kind and generous
I love this store. The staff is wonderful. The store is well stocked and clean. The reason for the 4 stars is because the store is so small All the Albuquerque stores are bigger than our Farmington store.
Always friendly service!
Tons of different types of fabric to choose from, sales galore & coupons for using the app. Definitely a hobby fanatic place to shop!
Love the selection
This was 1 time that I was very pleased with the service.
Been going to this store for years. Great staff! Aware of the area cultures to help customers with individual needs.
Awesome after Christmas sales here!!😍
Stood at the checkout counter for several minutes before Kathy finally came over. Didnt say hello, didnt apologize for the wait, simply will this be all? Had a phone coupon, she tells me my total and doesnt even acknowledge my phone coupon which was sitting inside the quilt hoop I was purchasing and starts bagging my items. Finally grabs my phone and scans the coupon and tells me my new total. No personality whatsoever and came across as she was either hating her job or having a crap day. Thanks for taking it out on me Kathy, merry Christmas to you too. 😠
Lines are very long for 2 workers. Need a bigger store, too. BUT I love going there!!!!
They almost always have what I am looking for
Good service.
Friendly and helpful stagf
Was nice and chill fabric store to shop. They have many crafty ideas while you browse the isles.
Lots of stuff
Good selection and great customer service.
The associate are wonderful very helpful
They worked with us in making a big purchase for the school, even though we didnt have a credit card...but our business person came through and paid! 💳😕😊
Great sales. Younger sales person seemed burnt out.
Not like the website
Great prices & service. My family love this store!
Great selection! I couldnt find the color I was looking for but I was still impressed with the availability!
Everytime Ive been to Farmington store Im the only customer there. Lol
Great customer service even tho its busy
This store IS NOT ADA COMPLIANT and corporate doesnt care! My husband and I could barely get our narrow stroller through the main aisles, let alone between fixtures. I immediately knew it wasnt ADA compliant and thought about what a nightmare it would be for anyone in a wheelchair. My husband contacted corporate and they returned a letter that essentially said they are aware of the issue but unless someone causes a real big to do or takes legal action that they have no plans to make adjustments. (Wish I had taken a photo of that letter!!) I think thats an awful way to run a business, very nonchalantly thoughtless. Theyve lost my business, forever.
Love going here so helpful and cheerful. And the store is so clean since new manager.
Friendly service
I have shopped there for years. Workers are nice. Lots of different fabric.
Happiest place on earth.
Jolonzo and Erica were awesome! Thank you!
Small, overcrowded store. Employees very nice and helpful
Cool stuff, awful customer service. Not worth the lines. High price. First time purchasing there, wont be back anytime soon.
Great store and sales on fabric but no hobby lobby always a wait. But worth it.
Excellent services
Favorite fabric store
Great store, good selections, good discounts & coupons
Free WiFi and coupons for all!
Like their fabric and sewing stuff
Best fabric selection in town
Very nice people. ..nice service. ..
Great sales going on.
I love going to JOANN!!
Sometimes under staffed, or slow to come forward to cut fabric. Otherwise theyre normally excellent.
The customer service was bad. I dont like going there.
Staff was friendly. Store isnt as large as in the bigger cities but they had a good selection of items.
Its a standard Jo-Ann, nothing special or bad.
I love this place
Didnt have what I was looking for.
Customer service, need to work on
Great selection and service
Love this store!