Service Advisor was great- no problem sending my teenage daughter in for service work.

Just wanted to share our experience with Warner Nissan, we just bought a 2018 Rogue,a few days ago and from the beginning to the end of the deal it was a great experience, Terrence Pollard our salesperson was very knowledgeable of the vehicle, friendly, great personality, not pushy, even demonstrated how to use some of the new bells and whistles! Steve Warner was great in getting us where we wanted to be finance wise, any person we had contact with that day was polite, and accommodating, the waiting area is clean and comfortable. Thank you all for making this a great experience! Steve and Becky Zawodni

Had a great experience from my hometown dealership!Tony McNamara was super helpful and made sure that I was happy and comfortable with my new Nissan Altima!Can’t suggest this place enough!

The service staff was very nice and helpful. I went in yesterday for an oil change and had a rattling sound on my 2016 Altima that I had no idea what it was. They quickly found the issue and fixed it while completing my oil change. I’ll continue to be a customer and when it’s time to buy a new car, I’ll definitely consider their sales department as well. Thank you all!

Service always punctual. Great customer service!

This the 7th Nissan we have purchased from Warner..great people..great service...

I absolutely dislike car shopping. This was the easiest and painless experience I’ve ever had. I have referred a lot of friends and family members to this dealer. We will definitely be back for our future purchase. Thank you so much for make this an easy and wonderful car shopping experience for my daughters first car purchase.

It was great. It was mainly just an oil change, but I was in a little bit of a transportation bind with my wife out of town and my kids having their own commitments. After service, Warner dropped my vehicle off at my office so I didnt have to make arrangement to pick it up. I paid over the phone and everything was super simple! Thank you!

Frank was awesome. He kept us in our budget and got us the car we wanted. He was kind and good to work with.

I was there for oil change & tire rotation. Service was started promptly at the scheduled time. Service was accomplished within the estimated time. Coffee and water was available at no cost, nice touch.

Steve goes above and beyond to guarantee the best car buying experience.

We were treated with courtesy and respect. The service was prompt and efficient.

We enjoyed our purchase of a 2020 Nissan Altima at this location. Our salesperson, Frank Guerrara was very personable, thorough and a great conversationalist. We intend to return to Warner for service and future car purchases! Thanks so much! Greg and Georgia Dunham

We were well pleased with our Nissan Murano purchasing experience. Warner Nissan exceeds in providing exceptional customer service and satisfaction. We certainly appreciate it.

Steve Warner, Bo (finance), and Frank (sales) are fantastic! I highly recommended their dealership and encourage potential buyers to contact these guys directly if you seek a respectful, stress-free purchasing experience for a new or high quality used/CPO vehicle. Ive already shared my experience via social media and with Nissan directly and will continue to refer my clients, co-workers, family and friends. The ride from the west side of Cleveland is just under 2 hours each way - well worth the world-class customer service you receive from everyone at their dealership. Ill be returning in the near future for one of their high quality low mileage CPO Rogues because my oldest son will soon be getting behind the wheel of a vehicle as hes just now learning how to drive.

Fast and easy service. Very pleased with the entire process

Did everything they could to get me the car I wanted. Helped alot to get payments that I could afford. Bank people could have been a little better though. Nissan staff was great!

Every effort was put forth to meet my needs. Definitely enjoyed my purchase experience.

Great experience as usually. Steve Warner always goes out of hi sway to make you feel appreciated. Ive bought 6 Nissan from this dealership and never regretted my decision. Thanks again Steve!

Dropped off Murano for regular oil change. Service tech greeted me and explained what service checks would be made during this appointment. They were on time with my appointment and return of vehicle, friendly, and courteous. Always a very positive experience.

Other than it took all day, everyone was super friendly and knowledgeable!!

Great service and clean facility..... technicians were awesome with answers to my questions and very diligent in taking care of my issue

They let me charge my car here while I was visiting Findlay and eating. I like companies that allow this, and I had to give them a review. I definitely appreciate it.

Had an appointment for regular service, service tech noticed we needed new wiper blades, which he had changed. Then when they brought our vehicle back to the pickup area and when they started he noticed there was a hesitation in the cars starting, so he had battery checked and sure enough it needed replaced at no cost to us since it was under warranty. Very pleased!

Always excellent communication and service.

Steve worked so hard with us on getting the car I really wanted. He definitely went above and beyond. I would recommend Warner Nissan to everyone. I talked with several car dealers before I decided to go with Warner Nissan and Im so happy I did. The whole process was quick and easy. Plus everything was all up front no suprises. He told us exactly how much we had to put down and not a penny more. Steve even stayed late to wait on us coming from Lima! So happy with the whole process!

I came in to get my vehicle diagnosed for the a/c it took 1 1/2 hrs for them to tell me they weren’t sure if it was this or that but they were excited to tell me it was ruffly going to cost 958.00 but first we will try this and if it works it will only be 358.00 but if that doesn’t fix the heat/air then we will do this and it will only cost 500 but if we do them together you will save 50.00 (oh boy) still they didn’t know what was wrong but charged me for the labor Really! Now let us know if you want it fixed and we will order the parts. I left had the parts checked out only one was bad went and got the part and it was fixed the same day. Your service dept didn’t check any part!!! Never again!

BOBBY, in the service department is AMAZING!!!!! I purchased a Nissan Rogue at another dealership, i also purchased an extended warranty.. Warner Nissan was my last hope and the second dealership my car had been too for issues, and a second opinion. He took care of my car, dealt with my extended warranty, filed my claim.. I NOW HAVE A NEW TRANSMISSION! I couldn’t be happier! Warner is FANTASTIC! They do the client proud. Thank you BOBBY for your service, and for all you do for Warner.

Everything was perfect. Super nice staff. Called me promptly with recommended service.They also provided me with a ride to work that was right on time. Car looked great when I picked it up.

Pleasantly surprised.good deals and nice people.very nice shoe room.prices are really good!

Best place to buy any vehicle. Steve and Tony are some of the best out there. No bs just strait shooters.

I have a 2019 Nissan Sentra it is my wife’s car. She called me yesterday and said she had to jump start the car 4 times yesterday and wanted to have the car looked at. I travel out of town for work so I had car transported to Werner at like midnight. Called Nick in the morning explained the situation and asked if he could service it while he had it, I realize I didn’t have an appointment and to do the best that he could do for my wife didn’t have a car while I was out of town and we live out in the middle of nowhere. Not only did he Diagnose and rectify the situation change the oil wash the car this dude sent two guys to deliver my wife a car so she would not be without a car. we had our car back before lunch I cannot explain how outstanding of a service department and customer service team that Werner Nissan has they went above and beyond to take care of something that was completely out of the ordinary. thank you very much Nick and your team

This was by far the best car buying experience Ive ever had. Ive already recommended Warner Nissan to several friends and family members. Ill be a lifelong customer.

The BEST car buying experience Ive ever had. The BEST customer support Ive ever seen. Warner Nissan goes above and beyond for their people and they have definitely made a believer out of me. Highly recommended.

Warner Nissan service, and Philip in particular, is wonderful. Weve had nothing but good experiences with them. We bought a CPO Rogue in 2016, and have had a recall and general maintenance (oil changes) since then. They are always professional and courteous, and they clean the car every time they work on it! This last time they even drove it back to my home and put it in my garage while I was at work! Outstanding customer service!!!

Aside from waiting on detailing. They were able to find a vehicle i could fit in and was able to afford.

Great experience. Bought another Nissan. Steve Warner is the best

Impressed with the customer service, and the overall atmosphere that the dealership has. They do a very good job answering all questions. I have purchased 2 vehicles from here and I have been very satisfied with both!

Great service as usual. People are helpful, friendly, a joy to have service my truck.

Service department is excellent. I moved from San Antonio and the quality of service way surpasses what I was receiving in San Antonio.

Five star service. Everyone was attentive and courteous. Ill definitely be back.

Dustin, Don, Steve, and the Warner Nissan team are wonderful. The car buying experience was very good here. Sales, Finance, and General Mgt. do NOT use sale pressure strategies. They are supportive and welcoming. Go HERE to buy your used or new Nissan vehicle (s)

Continually let down by my recent purchase of a 2008 Nissan Titan from this dealership. Truck only has about 56,000 miles on it which was wonderful. I was told it had just been traded in and that it hadnt gone through their preowned certified inspection. So, understandably, I left it in their hands to be gone through. My only real concern was that the brake pads looked a little thin, but due to the design I couldnt really tell without taking the wheels off. They called to tell me that a wheel bearing was needing replaced and it had to be ordered..once again understandable. After a week of not hearing from them I call in to find out that the transfer case seal was also leaking and would need fixed, but their service tech had been off and it has not been fixed and nobody felt the need to fill me in on the situation. Finally, two weeks later, i get the call to come pick up my truck. I leave from Lima to Findlay to pick it up and receive a call half way there saying the wheel speed sensor is now broken and it would have to be ordered. I drove their loaner truck for almost a month, it was given to me with 1/4 tank of gas and the entire bed was full of amazon boxes that I got to dispose of myself since nobody decided to check under the tonneau cover before loaning it to me. Once finally receiving my truck I was told everything was fixed, brakes were good, and i was finally good to go. After picking it up in February i believe it was, I had the exhaust rust completely through which i band-aid fixed myself about 3 weeks ago. Now on the way home from the car wash my front brakes have started to grind. So far my experience with their Nissan service department has been a complete joke. Extremely unsatisfied with basically the entire experience from this dealership.

Amazing.... never pushed and worked with me... Steve Warner is amazing

Was having trans issues due to Lima dealership called Findlay up and Bobby from service was very friendly and helpful. Will never go back to Lima after issue gets resolved.Thanks you Bobby

Believe it or not, I just finished purchasing my fourth vehicle from Warner Automotive over a thirty year period - three Nissan vehicles and one GMC vehicle. My most recent purchase (11/19) was a Nissan Frontier. Steve Warner was my go-to-guy for the entire process. I will spare you the details, but in the purchasing of my Frontier, I threw at least three curve balls to Steve and he hit a homerun with all of them. I am extremely pleased with my purchase - a big part of which was Steves willingness to go the extra mile to meet my, the customers, needs. I live an hour plus from this dealership, but I wouldnt go anywhere else. In addition, the service department has been unmatched. My last vehicle was serviced regularly at Warner and soon it will have 300,000 miles on it. Do check out Warner Automotive - your expectations will be EXCEEDED.

Steve Warner helped us through this Covid19 situation by giving us special treatment in allowing us to meet at a special time to return our end of lease vehicle and lease a new Nissan Rogue!!!!

Excellent service, and had me in and out in no time

Took WAY too long. Service that should have taken 20-30 minutes ended up killing an hour and twenty minutes. Wont have service here again. Next car will come from a real dealership from Toledo or Columbus. I showed up at the exact time they specified ... their time not mine ... and the car wasnt even touched for the first 20 minutes. This place doesnt know what the word service means.

My most recent experience was with both the Body Shop and Nissan Service. I couldnt be happier with both. I was overdue for an oil change and had an appointment the next morning when I was involved in an auto accident. I brought my car in straight from the accident and everything was taken care of. Special thanks to Corey in the Body Shop who went above and beyond to help get me back on the road.

Steve in Nissan service did a great job. Service was efficient and friendly. Will go back for more. Thanks Steve!

Bobby and the whole staff at Warner are great to deal with. Recommend to everyone

Quick personal service. Jason had excellent answers and was not pushy. Helpful and happy guy.

Nice quick courteous pleasant.

Well run, top to bottom. Best vehicles on the road

Always have a good experience, staff is very friendly.

Service department is top notch and always takes great care of myself and my truck

Excellent customer service, very attentive.

I liked the salesman I dealt with as a person, but felt like I was being read a script and not just talked to like a person. He was constantly pointing out very basic things to me as if I had never bought a car before. Again, part of the feeling that I was being read a script.I expressed on the phone that a base model was all I was looking for, yet when I showed up the only cars he showed me were 2-3k more than other models that were on the lot. I had to personally ask to be shown the less expensive options.Out of the gate when he first greeted me he called me Nate. I hold salesman to a higher standard and would think that they would ask me if I prefer to go by Nathan or Nate prior to assuming, but seem to run into this regularly. Petty, but it bugs me.They offered me an attractive and competitive deal, but I decided to buy elsewhere.

Great salesman... no sales pitch or try to talk you into more than what you want.

This dealer is great! They give good personal service, both on selling, leasing and service of several cars I have gotten from them.

The Service Dep has always been very nice and always answered my questions . Sometimes i waited a lot longer but that is expected in any business .

Had a terrible experience with the Nissan Service Department! I took my 2004 Nissan Maxima in THREE times (3x) complaining there was a transmission problem. Was told by Phillip there was nothing wrong with it! I didnt even make it out of their parking lot, and it jerked and jumped just like what Id taken it in for. Called Phillip and, again, he said they couldnt find anything. Less than 250 miles later, my transmission went out!!! You idiots! Good thing is, I had warranty which covered the repair of nearly $3000. What? Your Dealership couldnt use that revenue? Or too lazy to work on the car? Car is fixed and runs perfectly now, thanks to a transmission SPECIALIST in Monroeville, Ohio. Warner, you will NEVER see me, my family or friends!

Terrible service actually did damage to my vehicle when I asked to speak to person in charge was treated rude and then transferred to Mr. Warner the owner who was even worse and ended up hanging up on me. We had to take our vehicle to another shop to have what they damage fixed. Stay away from this place if I could have given it a quarter star rating I would have.

Becky and I leased our 2016 Nissan Rogue S AWD, from Warner Nissan and couldnt be happier. The service department is great!

Showed up an accident spent 20 grand. Lol love my car though. Thanks guys and gals!

Bought new rouge ray Tebow great to deal with suggest all visit him

Bought a preowned car here. Good and helpful people.Thanks to Warner Nissan for bringing me a good deal .Special thanks to Jerome Kenner.

Great, courteous, no pressure. Very pleased with services

Great experience !! Dave sold me my new Armada, made the whole process easy - not the usual runaround on pricing !!Will definitely do business again !

Took my 2013 altima in to have it fixed very polite service guys but took forever to figure out the problem then is now trying to charge me double what I agreed to he called said $200 now its $350 and my car is in pieces. Will update review if they honor there word but not hold my breath. Never buying a Nissan again and never going back to Warner..... Update never could fix my car very inexperienced. Service Manager literally threatened my life and was in my face. Wow people wake up do not do business with this place. I had all service records where it was maintained by Nissan but they still refused to honor there promise. Wow Warner you need to fire some people. Read previously posted reviews this place is terrible.

Truly wonderful and helpful people. Very prompt and fair. Thank you Keith Lammers!

Service and hospitality was above and beyond!

Great bunch of people.

Always great service at Warner Nissan.

I needed a new ignition key for a 2003 Nissan Maxima that I bought used in Florida. I just left Warner Nissan $107.00 poorer. Congrats to Warner. I will never buy another Nissan and will NEVER buy a car from Warner !!!.

Friendly and quick

The best

Professional

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