Ive been a collector of sports memorabilia for my entire life (which is a really long time). In 1979, I designed a table top baseball strategy game called BASEBALL CHALLENGE. It came to my attention that there was still a market for the game. I discovered Noble Knight Games, quite by accident, and noticed that they had sold used copies on the game in the past, but were now out of stock. I contacted them to see if they would like to restock the game with 40 year old, brand new, shrink wrapped games. I was surprised how quickly, and friendly they responded! They have THE BEST customer service! I must have interacted with at least 5 of their staff, and every one was helpful and professional. Noble Knight Games has a very efficient business model and a well designed, easy to use website. I highly recommend them. They are a world class, 5 STAR, company.
After deciding to purchase two game that I played at GameHoleCon, I talked to Jason at the Noble Knights booth. He not only looked them up in their inventory, but explained their buy back process. I then went to their store, purchased both games after drastically reducing the price by selling them games I no longer wanted. Toff made the whole process easy and even kind of fun. They even credited my account the amount of the discount code I forgot to give them. GREAT EXPERIENCE! I will definately be back.
Noble Knight has gone above and beyond compared to any typical game store Ive visited previously. They almost always have what Im looking for, and have such rare items available.Their store staff is knowledgeable, friendly, and always have a good recommendation based on your previously enjoyed games.The customer service team is responsive, quick, and thorough with fixing any problems or answering questions on products.Trading with this company is a breeze and I will for sure be back to trade in more cards in the future.Thanks again for bringing a quality game store to our community!
I want to comment that the web sales service is simply the best I have ever found. Fast shipping and well packaged. And, although it costs me more money for shipping and customs, I prefer to buy at NKG. Because, in addition, the post-sales service ... is spectacular and efficient. In my last order a few counters were missing. I claimed them and within minutes they were in the mail on my way home. BRAVO!! AND CONGRATULATIONS. Continue like this.
Love the selection both in store and in the “warehouse”. Make sure you check out their stock on-line so you don’t accidentally pass up something you didn’t know you wanted.Recently had an on-line order delivered that wasn’t right. Emailed customer service and had the entire thing resolved to my satisfaction within 30 minutes and my refund by the next afternoon. Really stellar customer service. Thanks Jeff!
Place is absolutely amazing. The staff is hands down some of the best people on earth..
After having purchased quite a few things from NK in the past, I saw they were doing trade-ins online, and though Ive been burned by companies in the past I had accumulated quite a bit of extra board games at this point and thought why not. Im glad I did! The entire trade-in process was great, everyone I spoke with via e-mail was very helpful and understanding and we were able to come to a quote I was comfortable with quickly. Shipping was easy and I look forward to spending my store credit very soon. Will be doing another trade in soon, as well!
I have purchased several items from Noble Knight over the years and have always been satisfied with the merchandise. All the products I have bought have been accurately and fairly represented on their website. In general shipping and delivery has been problem free. The one time there was a hiccup - I have only high praise for their response. Their customer service team is responsive and caring and helped me out with a shipping problem with courtesy and speed. I look forward to buying (and selling!) game products with them for a long time to come!
Very large selection of games, very helpful staff. They have a cool feature of being able to search for games they have on a data base. You can even sign up to be notified when a game is in stock.
Great place to find a game thats hard to find all the staff was friendly and ready to help with questions
I completely nerded out during my visit. So much to look at, literally something for everyone. Prices were extremely fair or competitive to other merchants. Next time Im in the area, this is definitely a must-stop.
Trade-in for used games was fast and painless, I got a quote within 24 hours and labels for free shipment within 24 hours after that. Once they had received my trades they had credited my account within 24 hours. Great experience and Ill definitely be using them again!
I had to send a thank you to the staff at noble knight. They went out of there way to fix a mistake from the factory. From my 1st order from them of an older game. Then they called me back in short time to ancer questions about a used game pack they had up for sale. This took time and effort on there part. Going throw all the card to see what sets are in it. So in short good people doing a good job. All the packages came in great condition for what I ordered. Packaged well. I would have to say best ordering over the internet of used games I have had. Big thanks to noble knight games.
Would like to thank Kyle in the Trades Dept and especially James the store manager who spent a ton of his valuable time working with me on selecting merchandise during my yearly trip to this fantastic wargame hobby destination. He went above and beyond to make my trip enjoyable. Thank you, five stars Bert from Kansas City
Great place. Got my Dragon Ball Super Card Game cards (Supreme Rivalry booster packs) here . I ordered online and requested for in-store pickup.
It was quite the experience! The staff was super helpful and willing to help me look for a lot.It is huge and the game space is amazing. Worth the visit while in town from Florida!
Great selection of board and tabletop games, cards, and so much more! A lot of sweet vintage/classic stock and a lot of memory jogging Pokemon cards. Super friendly and helpful staff, you will not be disappointed! (Also there are a lot of super sweet dice to check out too! Large scale, metal, way too cool)
Nobel knight is a store that has all of your tabletop and board game needs. Honestly its just so fun to just walk around and just look at everything. From miniatures, to dice, to board games, to paints, and everything in between, The store legitimately has most things. Along with great helpful staff to help you find anything you need. I love going here.
I bought the Lokes Towns & Taverns Battle Mats books, and Volumes 1 & 2 of the Giant Books of Battle Mats from Noble Knight Games. Exceptional service--I constantly knew the status of my order, and they had it ready, in transit, and to my doorstep across the country in no time. They also had the best prices on those items (at least, at the time), so hey--back at them. When the books arrived, there wasnt a single ding in them, and the laminated pages were so fresh off the press that you could hear that weird rip sound while turning them. I *definitely* recommend Noble Knight for Dungeons & Dragons-related items.
Kyle and the team were very awesome and accommodating with my trade in (giving me a very fair price). I turned right around and spent that credit (and more money) on some of their vast selection of new and used games! Highly recommend visiting Noble Knight!
Needed some gifts to hand out next week at a meeting and had no idea what to get and the friendly people at Noble Knight were super helpful and informative.
I really tried to like and support this place. However, they arent your typical local game store. They are an online retailer first and foremost. They will frequently and rudely tell you to check online when asked basic questions. Most staff seem annoyed when they have to assist you with anything that isnt quick and easy. To be fair, a few staff members are kind and have customer service skills. Strongly recommend that you look for another local game store to support.
Whether sale or trade, across many (many) years every transaction Ive ever had with NKG has been flawless. Great shop, friendly staff, deep bench of used material -- the works.
Great game store with an amazing selection of new and pre owned games and miniatures. The staff is always friendly and helpful. Noble Knight will take your unused games and miniatures and give you store credit to buy the games your currently into playing. An amazing asset to the gaming community both locally and nationwide (thanks to the internet).
Huge variety of anything you need game related, their paint is always fresh never dried up, quick shipping and they dont burn you on shippping fees
Great game store. Large selection of new and used games. Friendly and helpful staff.
The best game store Ive been to, hands down! Very welcoming staff and a great selection of all your game needs. Great events and hosting area too ^^
Ill preface this review with a declaration that I have a problem. A problem that manifests itself in excessive board game purchases.Occasionally, my wall shelves get so full that games start materializing on my floor. When that happens, its time to rotate out some games.Its a bittersweet process, youre saying goodbye but at the same time one has new space for new games (and I dont have to feel like a hoarder now that my shelves have space).I digress.Bottomline, If youre looking to cull your game collection, you wont find a quicker/easier/better deal than Noble Knight.They offer trades and store credit at a fair price. Theyll even pay for shipping labels.Ive done sales of games an interminable amount of ways (Offer Up, Half Price Books, BGG etc), and Noble Knight was by far the best in terms of a combination of ease and fairness.Everyone I dealt with throughout the entire process was very communicative and thoughtful. Payment was paid out quickly as well.NK is easily my go-to now when selling my board games.Thanks Kyle, Rick, Nikki!
I bought a board game expansion from Noble Knight on their ebay page. I was very pleased by the experience as the game arrived quickly and exactly as described. I also want to take a moment to compliment Noble Knight on their quality control/packing process. The game arrived on a rainy day and to my dismay the mail carrier had left the box out in the rain. I was worried I was going to unwrap a soggy, ruined vintage game. To my pleasant surprise the game was shrink wrapped, well packaged, and most importantly dry! I will definitely buy from them again!
I have over time bought, traded and sold both board games and Warhammer 40k minis and the process from start to finish has been amazing. It doesnt matter who I am dealing with they are always kind, professional, eager to help with any needs you have and prompt with their responses. What blew me away was how simple it was to sell my 40k minis and their customer service was outstanding each and every time I have reached out. Simply put, I would highly recommend them to anyone whos looking to buy / sell / trade.
Always a great experience. Orders are as described, and on time, usually in the early part of the delivery window given. Someday I will make the pilgrimage.
This place is absolutely wonderful. Large selection, great service.
I live pretty remote, but the shipping is always reasonable and quick. Also has a huge selection of new and used hobby games and an expanding variety of paints.
I just recently realized I had ordered the wrong product and a quick phone call to Noble Knight on a Saturday morning not only got me hooked up with the right item, but I had the desired one in my hands by Monday evening. This is why I shop with these guys all the time: great customer service. I have been a steady customer since 2004, and I can shop confidently, knowing that both shipping and service will be fast and top-notch. Noble Knight always has a great selection of RPGs, board games, and war games, at reasonable prices, and you can absolutely depend on their rating system for the condition of those long out-of-print items youve been looking for. (Just dont buy the ones *Ive* been looking for!)
Great board game store! They will buy your used games too. Their new and used prices are generally below MSRP. They do not list all of their used games on their website either. Unfortunately, they do like to charge a lot for rare out of print games. Great game play area with a lot of demo games.
I order a good bit from this shop, but this recent order was pretty disappointing to say the least. This set was used and rated very good/excellent. That couldnt be further from the truth. Set also looked like minifigs were replaced with the wrong ones to complete the set. Im in the process of shipping it back for a refund. Next time try to be less lazy and post real pics instead of a stock photo.Never had an issue until now, but paying $50 for this leaves a extremely sour taste in my mouth.
Our favorite game store. We like to stop in just to browse, the atmosphere is great and the selection is huge. Really great staff too!
Noble Knight Games is the very, very best, they have super friendly, helpful staff. Thank you Hattie for helping me with a shipping concern, which was not Noble Knights fault, you immediately contacted FedEx, took care of it and got back with me in minutes. You cannot beat their selection, pricing, trading/selling, everything they do is top notch. Thank you Rick and Nikki, you make selling my games a breeze! Trust me, you will not be disappointed with their wonderful staff. If you are not near Fitchburg to see their beautiful, ultimate game store, order online, they are very organized, efficient and ship fast. You will be very pleased with Noble Knight Games. I wish every major city had a quality game store like Noble Knight!
Sold toy collection of lord of the rings great to deal with excellent communication highly recommended to everyone
Always a pleasure to deal with Noble Knight, they are very efficient and make dealing with them a breeze. I just wished I lived in their state so I could check out their brick and mortar store. If you havent sold before this is a good place to start. I wish everyplace was this great.
They have an amazing selection of boardgames ready for purchase along with tons of trading cards! Their public gaming area is quite large and is utilized by many groups in the community.
Has friendly, knowledgeable staff. Was able to find what I needed and when they didnt have one item, they recommended where I could get it.
Always a great experience, whether buying, selling, playing...or all three!
This business is fantastic. I order games and game manuals from them all the way from Australia. They have fantastic and unique merchandise. They ship it quickly and securely. I receive the items from 14,217 km (8834 mi) away always in perfect condition. They are so dependable. I assure you that when you deal with this business you will not be disappointed.
The place is amazing. A must visit for any gamer in the Madison atea.
Most of my experiences were positive but the last few, the workers who have helped me have come off as very short and seem annoyed I was there to pick up items. They generally have decent prices, I just wish the service was more consistent.
Just stopping by to say how awesome their customer service has been!!I ordered a game on Amazon that was fulfilled through Noble Knight Games in December. It arrived with a couple pieces missing (it was brand new, so not the fault of Noble Knight Games). I reached out to ask about it, and theyve been hunting down pieces for me ever since.When they didnt hear back from the manufacturer soon enough, they refunded part of my purchase, which I never even asked them to do. Now they let me know that they finally heard back from the manufacturer and are sending out the pieces to me. Just to be clear, I only ever submitted one question about it and Ive never followed up with them - they just keep remembering and staying on top of it for me. Ive purchased from many different sites online over the years, and this is the most diligent customer service Ive ever had. Im definitely impressed!!
Had issues with a variety of things, and the store came through above and beyond, and proved their worth. Not only getting back to me via email, but a phone call, to make sure everything was handled. Beyond impressed, and that shows the quality of their customer service.
I had a great experience with Noble Knight Games and would highly recommend them to others! I purchased two out-of-print board games, approximately 40 years old. One of the games was very cheap and the other was a little bit expensive. I chose Noble Knight Games because I could buy both from a reputable seller that would ship to Canada. I was astounded by the condition of the games that I received. They were beautiful and looked as if they were only played once. I could tell that Noble Knight Games staff take their jobs very seriously and really care about customers! Each card was carefully placed in its own plastic cover and all of the cardboard game pieces were assembled but in excellent condition and neatly sealed in ziploc bags. My games were lovingly packaged: sealed in large ziploc bags, padded with bubble wrap, and secured in the middle of a sturdy cardboard box filled with paper. Ordered and shipped April 13, arrived on April 22. When you want hard to find games, think Noble Knight Games!
May be the place to buy, but definitely not the place to trade.
This place is fantastic. Great selection. The employees are extremely knowledgeable and more than willing to help a noob such as myself.
Amazing warehouse with games and everything you could ever want in a games store! Also much better prices for same great quality and even wider variety if youre looking for mini figs to paint.
Fantastic, painless experience in selling my collection. Price was what I would expect for a bulk sale. Keep in mind they are paying for the shipping, and that aint cheap! They were very accommodating with the requests I made. Received check lightning fast. Overall a wonderful transaction and I will definitely trade more in the future.
A consistently excellent service in my experience; from communications, packaging and delivery. Their products are in at least as good condition as described, if not better. Thoroughly recommended.
This is probably the nicest, best organized, and best smelling FLGS Ive ever been to. It feels almost sterile in comparison. Their selection is unbeatable, and their prices are in line. Well worth multiple stops.
What an awesome place! They have the best selection I have ever seen. If you dont see what youre looking for in the store, they have a kiosk where you can browse their entire inventory and they will bring out anything you want to purchase from their warehouse. Staff were very friendly and the prices are the best I have seen of any gaming store.
This review is from the perspective of dealing with this company online from Canada. I decided to sell some old RPGs, the entire process was straightforward and they answered all my questions in a quick, kind and respectfully manner. All together it was a great experience would highly recommend them to anyone looking to buy, sell or trade RPGs or board games.
Noble Knight Games cares about their customers experience. They respond quickly to questions and concerns. Most importantly for me, they pack their shipments with love so I get undamaged books. Thank you!
Good place for magic. Only place around madison I know of with decent yugioh support.
I traded and sold my games with Noble Knight for the first time recently, after hearing from a friend about their generous compensation and helpful customer service - I wasnt disappointed, to say the least. The value I got back for my old games and cards was well respectable, and the amount of work they put in along the way to make sure I was informed of and up to speed with each step of the process was impressive. They paid for the shipping and emailed me the labels - I literally only had to box the games and bring them to the nearby FedEx drop off. I appreciated the speedy, kind and capable way they answered each one of my emails. Definitely will be using them again - in fact, Ive already dropped off my second shipment.
This is the best used and new game and game supply store that I have ever found! :)Your orders are filled and ship VERY quickly. The ship packaging is always very good and secure.Their prices are some of the best Ive seen. :)Their search engine makes it very easy to find what you are looking for or just to explore and see what they have. :)Add to this the Wish List that will send you an email when they get the item in,and you have just an awesome store. :)Overall this is just a stellar dealer/seller and I am so glad I found them :)Happy gaming :)
Always a pleasure. Everyone knows their product and they are always friendly
Dream store!! We were so excited to find this place. Board games, role playing games, etc... Anything you can imagine game-related is located here. Everyone is so nice and welcoming. We spent so much money here and we hope we can come back again someday!
First time to order from NK. The item arrived in South Florida quickly, packaged VERY well and in perfect condition. Looking forward to future business with this fine company.
Excellent online buying experience all the way from Canada. Customer service was quick to reply and always helpful, my order was well pack and shipped out fast, and arrived to my door (in Canada) 2 days later! Wow. Will definitely be purchasing from them again. Highly recommended.
Noble Knight Games has been my go-to place to find rare, out-of-print, and other difficult to find items for at least 20 years now. They are one of my favorite places to shop, and what makes them that is their extreme attention to detail, the careful packaging, the courtesy of every employee Ive ever had contact with, the outstanding customer service (even when something goes irreparably wrong, their customer service department often finds a way to fix it anyway), and the excellent quality and integrity they demonstrate daily in every aspect of what they do. One of the best gaming companies in the business, overall, and certainly the very best at finding those hard-to-find items you often cant find anywhere else. They are a world-class outfit, doing a world-class job!
Love the knowledgeable staff and wide selection of gaming merch here. Their website has even more than they have in the main store, and their prices are reasonable. Better to support local than Amazon, too!
Visit on a weekend and you might get lucky enough to browse the clearance vault. Amazing tabletop and rpg selection with gaming tables for you and your crew
Great store, huge selection, and knowledgeable friendly staff. Really like this game store.
Huge selection and amazing store. However the reason for the low score are the price hikes on low stock Warhammer items on their Ebay shop. Once normal items become limited on Ebay or direct from GW, Ive seen on numerous occasions they price their stock well over MSRP. This really shows how much they care about their customers.Response to owner: the products I am mentioning are not OOP. They were a current model but unavailable from GW. The last item I remember was the Necron canoptek spider.
Fantastic selection. Very helpful staff. Wonderful game store. Highly recommended.
Nice and clean building with plenty of space for games and gaming groups, with a wide selection of tabletop gaming products. The only downside for me is the location is not ideal.
I highly recommend checking this place out. I stopped in during the pandemic and they have a sanitary station set up with masks and sanitizer. I was greeted when I came in and the employees were definitely busy with phone calls and online orders, but I felt like the really went above and beyond to help me. They gave me recommendations for similar games, they were always professional and pleasant, and the prices were excellent. I felt the interaction I received could easily justify a higher price, but they were cheaper and easier than Amazon with far more knowledge available about comparable games. My only regret is not getting the employee names because I would definitely let management know to hang on to them.
Huge selection and very friendly knowledgeable staff. Massive gaming area and a board game library with about 100 games that are free to play in store.
Noble Knight is awesome. Thats all there is to say. 👍👍
We have been here a few times and each time it is great. A wide selection of games, well organized so easy to find what you want, and lots space to play, including a private game room!! The staff is all super friendly and helpful too. Love this place and have recommended it to everyone I know likes gaming since I discovered it!!
Outstanding company. Living in Asia I sometimes wait 45 days for packages to arrive from the US.....Noble Knight had my game here in 6 days. I cant ask for more than that from any company. Looking forward to getting more games from them
I was so impressed with my experience with NKG. I ordered a huge mini and they got it to me with less damage I would do if I bought it myself. The box was nestled in the package with air pads around it and then more pads over the plastic front.I cant wait to see how they package my next order!
Great selection and great staff. Want list feature on the site is great for keeping an eye out for those hard to find items youre looking for.
The staff was as usual helpful and willing to help... I cant wait for the open gaming space to reopen and I can join a new group to play some games!
Excellent customer service, here you will get the game board you are looking for.
Gaming nerd wonderland. The place is enormous and filled with tons of games and gaming related things. Games organized by type of gameplay, which is incredibly usefulStaff was incredibly helpful and friendly.LGBTQ friendly and welcoming.
Awesome people. Send them an email if you have any questions. They will help you out.
I have made 3 purchases now of long Out-of-Print merchandise from this FABULOUS, customer oriented, friendly and efficient supplier. I cannot give enough praise for their humble listings of products that FAR EXCEED expectations once received, the unbelievable low prices, incredible sales and with a multitude of shipping options to suit anyone world wide. Noble Knight Games lives up to the ideal of their name: a truly noble, helpful company that quests for the treasures that their customers want. Check them out on eBay as well where their prices are by far lower than most other sellers and I can attest that the quality of what you will receive will be well worth it. I am forever a fan and loyal customer of this simply AMAZING company. No room for 10 Stars so multiply my 5 by 2.
Found a somewhat hard to find game, for a very reasonable price, at NOBLE KNIGHT GAMES. Product was listed as MINT/NEW, and indeed it was! Fast shipping too, so it made it here on time for my daughter’s birthday. Appreciate the great service and accurate description. Will order again in the future! THANKS!
My online experience with Nobleknightgames has always been excellent.I live out west so, no opportunity to visit.Store looks awesome though.
I have been a long-time customer of Noble Knight.Recently I had ordered a few items and had the misfortune of the package being stolen.I contacted NK customer service in hopes that they could help me file a claim with Fedex. Not only did they respond quickly, but they apologized for what happened and they refunded the purchase. I had not expected that. All I was hoping for was a helping hand. I have always been pleased with their service, but this left me stunned.Thank you NK staff. Nobody likes it when a problem occurs, but to know NK has your back is amazing. Thank you. Thank you.
This store continues to exhibit the best customer service and largest inventory of games I have encountered in my 44 plus years of gaming. Have come to know their staff by first name, they are always polite and treat me with respect. In this brave new COVID world this is becoming rare. Thank you Noble Knight!
I got an order from here a week ago and after a poor experience with one employee I got a phone call today and it was probably the best customer service interaction Ive had in a really long time :-) everything got fixed and I will definitely be shopping here more!
Fabulous staff, very helpful, store is well-laid out very friendly
Dude I love this supplier, best prices and availability super fast and always courteous! Keep doing what youre doing because we love you!
Noble Knight is easily the best place to get board games in the greater Madison area. They have a truly enormous selection. They have a lovely front of house that is addictive to browse, but the magic of their full inventory is tucked away in their warehouse. (For items not on the floor you can just check their stock on their computers or your phone then ask a helpful staff member to grab the game.)You get all the joy of shopping local (and avoiding Amazon knock-offs) while still having access to a large selection of new and used games, gaming accessories, etc. Ive spent way too much money since theyve moved to Fitchburg and have no plans of stopping.
They treated me fairly and gave a very fair exchange rate for my used rpg books.
Fantastic selection of new and used games. Excellent prices. Incredible customer service. I highly recommend you check them out online or in person.