Im a new customer of maybe 4 weeks. The guys who come out to work at my house were wonderful and really explanatory. They answered every question and understood why I was asking it.Front office personel.......lets just say it depends who you get. Thats all Ill say.

I recently had to deal with a heating issue, a plumbing problem, and the installation of a propane tank and gas stove. I appreciate everyone at Brideau who I dealt with over the past few weeks; the office managers, the service people, and the manager. All showed that they cared about the issues I was having. They all listened to me, and took the time to explain things along the way. I only had a problem with one service call early on. When I called to address it I was told they had already decided not to charge me for the visit. Thank you for your pleasant and efficient service, and for your expertise!

Been using these guys for just over 23 years, different properties. From oil delivery, to furnace and boiler service and maintenance. Cant go wrong with Brideau Energy.

Had very good experience with everyone through the whole process of converting our oil heating to propane. The crew was awesome and did great job. They were perfectionist. I like doing business with Brideau Energy and recommend everyone to work with them.

I terminated service with Brideau today. I no longer had confidence in their ability to properly service my heating equipment after a botched service call occurred when needed after a botched annual cleaning and then that led to a contentious visit by the Service Mgr. and ultimately a call to the police after a tech who came with the Service Mgr. could not control his behavior appropriately. I am switching to a company which has a much better customer service reputation. I have been a Brideau customer for years after they purchased Peoples. Service has been spotty in the last few years and the owners have developed a rather arrogant attitude which I feel has spread to some of the office personnel. Brideau likes you if you dont complain about anything. If you do complain, I found out that they make notes about you in their records. In my opinion, Brideau is more interested in making money now rather than making sure the customer is treated well. I would choose someone else. Lets see what kind of crazy response they make to my review.Followup 10/25/19: Independent examination by expert shows Brideau install in 2015 likely lacked proper seal on cold water intake leading to corrosion and Brideau Service Mgr. tried to sell a replacement heating coil I dont actually need. I am glad I made the switch away from Brideau because I dont feel I could ever have peace of mind with them due to a pattern of behavior I do not like at all.

I have worked at Brideau Oil for 2 1/2 years. I love working here, I love my co-workers and the owners are truly wonderful people! They genuinely care about their workers and mostly about their customers. I am truly lucky to have been hired here. They will go out of their way to help anyone who needs it. Great company, great people!

Having no hot water for almost a week has been needless to say, frustrating. Thankfully, everyone at Brideau has been helpful able to accommodate us and even going beyond to replace our furnace. We couldnt be happier.

I am a new customer with Brideau Oil and they have been very helpful and provided excellent service. Beyond oil deliveries they have provided excellent customer support regarding billing and repairs. They have sent service people out twice for repairs and maintenance. The staff there is professional and courteous! I will strongly recommend them.

Moved in to my house in May....my first time living in a home with oil - Mark came out to the house and explained the various service policies....I knew right away I wanted to go with Brideau Energy as my oil supplier. In the past 5 months, Ive also had Brideau Energy replace my oil tank, install a new System2000 boiler, install a new pressure reducing valve, and install a Mitsubishi Mini Split. With each job, I obtained several quotes from the local heating/cooling companies - and each time Brideau Energy was competitive. The jobs were done on time, and were clean, professional installations. From the office staff, to the sales reps, to the techs doing the work at my home, I cant say enough about my experience going with the crew at Brideau Energy. Thanks for everything!

Both friendly and reliable. Every person I have dealt with has been totally professional. With a yearly service contract, they even remind me when its time for my furnace to have its annual checkup. Been with them for 8 years and still loving the service and price.

The staff @ B.O.C. are amazing!!!!!!!! Between my husband and myself we were playing hospital tag over the past 4 years and through all that time not once did any Staff member call and nag or demand payment from us, but in turn after my 3rd Open Heart Priscilla even called to see how I was feeling. Our Sincerest Thank You for your patience.

We just move to this new property with oil heating and have no experience with heating systems before. It was extreme cold this season and our heating all of sudden stopped working. Fortunately we have service from Brideau who came same day and fixed the system. The staff is very nice and technicians are also very professional. For newbies like us Brideau is like a big help. Thanks for making my home warm thought the whole season.

I was happy with the installation of my water heater. Jim Hamilton did an excellent and professional job. I am pleased o have an oilfered water heater as it saves me a lot of money in the heating months..

Had an awesome experience with Brideau Energy. Everyone from customer support to installation was great to work with. Phil did a great job installing our new tank, line and stove. Very happy.

Good budget plans. Their service plans are reasonably priced and, for me, has paid for itself with the maintenance and repairs I have had. Been with Brideau for almost 17 years and have found them to be reliable and more than fair in their oil pricing

Weve been a customer for 5 years now. We are a bit of a ride for them (Rindge, NH) but weve never had a problem. Fast, friendly folks in service dept and competitive oil prices. Would recommend Brideau to anyone in the area!

Great customer service on the phone. Was bumped a few times for regular scheduled maitenance but they were quick to try and reschedule. Budget plan works great for our family.

Jeff came to my home today as we had a zone out during the historic subzero temps, and he had the tenacity to finally find what we think has been an issue all along. He saved us from a huge replacement, and in doing so prevented an even bigger problem in the interim! Brideau has been our trusted energy supplier for 10 years and this is just one example. Isnt it time you gave them a call too?

I have been a customer for 10 years. Also exceptional service and fair rates. Highly recommended them.

Rude! No customer service skills. I was a long time (Valued) customer and asked for a one time service delivery of 50 gallons. I have a baby in the house and I was at less than a quarter tank. They flat out told me no and that they were to busy!!! I called another Oil company and they were happy to assist in this fridge weather! I cant believe this company is only about money and have no compassion and are rude!

Dependable, competitive prices, they were there for us a few years ago (when several other companies would not help) after hours when we ran out of oil. Nice locally-owned business.

I have been a customer for over 30 yrs and in all that time I have never run out of oil because of their automatic plan. I recently had to install a new furnace and of course I had Brideaus expertise to help me make my decision. They were precise and accurate and installed it with no mess or inconvenience to me. I had a problem with it and they promptly came out to remedy it and came back a second time to make sure everything was working properly. I would recommend Brideaus to anyone who is looking for more than just an energy company but a company that cares about its customers safety and well being.

About a month after buying my new house, in the dead of winter, about two degrees Fahrenheit outside. My furnace stopped working. Ive never had oil heat before and didnt know what to do. So I called this company, the number that was on my furnace and who I know had delivered oil to my house months before (when I did not own it). I told them I had forced hot water heat and was nervous that my pipes were going to freeze, my house was about 40 degrees at this point. They straight up told me they wouldnt help me and to go take a hike. I was blown away that in the middle of winter they would say this, but they completely refused to help me or send out emergency service to my house because I was not yet a customer according to them. I would never suggest this company to anyone and would tell everyone to stay as far away from them as possible.

Ive used Brideau for just about 10 years now. The people are always friendly and helpful. The automatic delivery service and payment plans make budgeting for oil a breeze!

Brideau Oil has been providing our family outstanding service ever since we moved here 9 years ago. I highly recommend them.

Very happy with the service .. been customer for over 3 years now .. no issues whatsover

Brideaus oil burner service is outstanding, polite and professional. The technician arrives promptly and thoroughly tests the system, checks the components, and cleans the burner.

Ive had Brideau as my oil provider since I moved here in Winchendon its been about 2 years and in July they told me I needed a new system so I chose them to.install and inspect a new heating and indirect hot water system which went smoothly and they said I could pay the deposit $1000 at the end of the install. I then had my oil tank filled only to find out it leaked . I called Brideau and explained to them what happened and they felt that it wasnt their responsibility even though they inspected my system and proposed the new system but not a thing about the oil tank except that it was safe to keep the tank and didnt include it in their proposal. When MOC called them about installing an oil tank they refused to come out and install a new tank as the sales rep noted that it would be very difficult without a bulkhead for access and that they didnt want to deal with me because of ongoing issues with my install??? The only issue is that they wouldnt take responsibility for their work. Im writing this new review to let the public know that they wont support post installation and that in fact they only care about getting their money then dropping you when there is a problem. You cannot depend on this company for your heating needs and service because they wont be there for the customer. I then contacted MOC who had R&D Technologies come out to my home since it was an emergency situation and install a new oil tank for me. R&D dropped what they were doing and they are here right now installing the new tank. I am highly impressed by their work ethic and with the actual installiation itself nothing but the utmost concern and professionalism. I am changing my provider to R & D Technologies as I feel if they did all of this for me and Im a new customer imagine how good they will be for all my future heating needs

Excellent customer service, willing to go that extra mile to ensure total satisfaction.

Great service and good prices!

Very helpful office staff and great people!

Very happy with the level of customer service.

Timely service, professional, knowledgable and excellent customer service!

Excellent prompt service every time!

The customer service is great.

On time and quality work.

Great Service, the technician knew what he was doing, fixed the problem.

I like Brideau Energy because they deliver oil on time and have kept their price based on the contract.

Unwilling to take on a new customer, look elsewhere

Best oil company I have ever had. Courteous knowledgeable staff. Fair and attentive. I think they are perfect!