Vehicle City has some knowledgable staff. I always am greeted as soon as I walk in the door. James behind the counter is more than helpful with parts and Donny is a wonderful salesman. The only issue I have is that it takes a long time to get parts, otherwise, I would leave 5 stars for a review. Are they the cheapest, no, but they will deal and they are quick to service you.
I buy a lot of clothing here, always waited on by someone who is helpful and friendly.
I purchased a (new) Kawasaki Voyager in June 2012, Sales Depart. was great!. The bike now has 24,000 miles on it, always serviced here with NO issues, Service Dept. and Service Mgr. Scott do a GREAT job!
I have recently been looking at 2 dirt bikes one for my daughter and wife. Vehicle Citys may have all the major brands but their sales staff is not educated on their product. I came to the store with minimal research and found out quickly that they could not answer my questions and that i actually knew more than they did.Then it came time to discus price they were over a $150 more on a $1500 motorcycle than my other quote i told this to Tommy and he went back and forth with his boss but would not budge on price. Their best response was your already here why not buy from us. I then left and took my business C&C in brighton.A few weeks later i was looking at another slightly larger bike. I was in the area stopped by talked to another sales man and found the same lack of knowledge. Got a Price that seemed high and told him i would be taking their price and comparing it with other dealers and was told that i would likely not find a better deal and that their setup cost and other fees were less than many others. He then said well if you do find a better price we could probably beat it. At which point i told him about my previous experience and said i didnt believe anything he just told me.I then went to Lapeer Honda at this point and found they staff to be knowledgeable and with their first price quote $450 cheaper than Vehicle city.I will not be going back to Vehicle City for any major purchases
Great place and great people to deal with. Will do business again, Kris in sales did a great job.
I bought a new 2014 cross country tour here last year and have regretted it ever since, every time I go for service the staff act like they could care less is I get help or not. I now drive to Detroit for service, what a shame such a great location and terrible. Service. Wouldnt spend another dime here. Dan Miller
Do you see the cover photo? They are strictly a Harley Davidson dealer. Photo is deceiving. Shame on me for going for oil other than Harley. Staff less than friendly.
I have delt with this dealerships parts dept 4 different times over the past year and I will not go back ever. Dont be fooled even if you call ahead and ASK them to check the shelf to make sure they have the part and they state they do, when you show up after driving 100 miles the part wont be there and they want you to order it. One time after I called and then showed up I stood at the counter for 20 min alone before someone showed up and instead of asking if I need help they just fumbled around like they were doing something, then a persone walked in off the street and stood next to me and they had the gall to ask him if he needed help. Dont even think about asking for information about parts on line because they will not answer your message. There parts dept needs an overhall before I ever return. I will drive 100 miles out of my way to a dealer that takes care of the customers next time.
This place is terrible everything about it. Over priced, bad service. Only reason they are still in business is because its the only dealership in the area. My advice, make the drive somewhere else youll still save money and the staff might actually remember to call you when your parts come in.
Went in there looking to buy a new snowmobile no one would help us they were to busy up at desk telling stories I will never do business there
Rude rude people very Unprofessional people Rod in parts rude rude. They will not be in business much longer buyer beware!!wouldnt but a quarter of oil from these rats! Watch out !!!
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