Best experience I’ve ever had! My glasses are great and I can see after trying several other eyeglass stores. Excellent in every way!
This was me and my daughter first time shopping with Eyemart Express and when I tell you when we reach the front door of the store we received outstanding customer service the young lady Temple Introduced herself explain all of the specials and deals they had going on. Temple showed me and my daughter the different options that we were interested in and when I tell you she came Through we left out of there happy and satisfied customers and a triple bonus our all four of our glasses were done in no time and when we pick them up Temple and her colleagues made sure we were satisfied and happy this is a great place to shop we will be back
They were so nice! So sweet, and very helpful. I absolutely adored them. Erika and Temple did a fantastic job helping me and I love my new glasses!
Precautions for Covid were in place!!!! Staff was very professional…. No pressure to pick a certain price frame…I got the frame I wanted and they were ready in 28 minutes….. I love them! I highly recommend this business!!!
Great glasses for a great price in under an hour. The staff is friendly but also professional and efficient.
Temple was awesome! I have NEVER picked out glasses so fast.. she is very quick to get you in and out fast. Thanks Temple!
This was my first experience at Eyemart but I will definitely be back!! My glasses were made in less than 1 hour, 2 pair were cheaper than 1 pair I had previously gotten at another location, and all the staff was super friendly and helpful!
I went to eyemart express after working in the rain all day, had a cap on, and work boots.Im 58 year old female with health issues. After my exam I went in the eye glass department. A Black Woman with Long braids to her backside told me, the kinda of glass you got on are straight ahead, didnt walk down there with me, very hateful tone. Ask her did I have to buy 2, she said no I could buy one. She stood about 5 feet from me. I had on a mask and had been vaccinated. She looked at me like I was a nasty person. I told her, not in a load tone, you are very rude. She really got loud, starting yelling, she told the other workers I said she had a bad attitude, I havent said nothing to her, I said see, your mad now, then she slammed something on the counter yelling Im fixing to get somebody else to wait on you I aint doing this. Nobody would help me. The other 2 white girls did nothing. I told one of the girls that was very nice to her customer, I wish she had waited on me, seeing she was nice to her customer. She told me you had somebody and she wasnt rude either. Trying to cover for her. I told her yes she was rude, why was I sitting there with no one helping me? I called my daughter to come down, we went and bought my glasses at Americas best. They were nice, polite, and helped me make a good decision, they didnt turn their nose up at me because how I looked They did what people that work for the public are suppose to do help people and be respectful. Ill never ever go back to eyemart express, they have no selection either. Just rude people.
These folks are first rate in customer service! Shout out to Erika! She was great!
Eye Mart Express is the BEST!!! The staff is so knowledgeable and explains everything they are about to do. Temple is amazing!! She explained all the different types of lenses they offer and was so helpful. My glasses were ready in less than an hour!!! This is the place to go for eye care.
Very fast, friendly staff. Vision was excellent in new glasses. WILL RETURN TO THE FLORENCE STORE
The service at Eyemart is excellent. Ms. Temple provided excellent service and help me select the perfect glasses!
Everyone working there were professional, courteous & friendly. It was a friendly atmosphere.
They did a great job and I was able to get two pairs for 80 bucks I purchased the scratch proof protection they are warranted for a year my son loves his glasses.
There staff was very nice and even waited on me one evening when they were already suppose to be gone home at 7 & got me my glasses at like 7:15 they were very respectful to, I love eye mart & I will continue to go there!!!😋
The girl that helped me pick out my frames and ring me up she found a coupon to where I didnt have to pay for the frames which was just amazing I thank her so much it was awesome because Im on a budget
This was my first time using Eye mart Express. The staff was very knowledgeable in obtaining measurements and explaining the options for the different type of lenses. I have 14 years of past experience in working in Ophthalmology and optical shops so Im pretty picky. They were great and I would highly recommend them! My glasses were supposed to be ready within an hour or so....they (2 pair) were ready to be picked up 27 minutes later.
This is the only place I go. They are always helpful, prices are great!
Great experience today as a new customer. I ordered prescription sunglasses. The lady who helped me was great, she explained my different options and prices. I got them in under two hours. I am planning on getting glasses here again and using their eye dr when my prescription expires in May.
Went in today to see about getting glasses for my son. Had to wait at front. Girl finally comes out..there is 1 lady shes helping...one at another table waiting. Theres no chairs at the front where u can sit to wait. First of all. They were not very friendly at all. They obviously need more help or something. Dont mind waiting but she just wasnt very kind...itcwas clear it was going to be a long wait! We wont be back here
Great people with great personalities and extremely professional.
Excellent informative employees, had 2 pair of glasses done in less than a hour . Customer service at 💯 fast and friendly and helpful
AAAAA+ No better people and true professionalism!!!
Lori assisted me with my new glasses. She was helpful and friendly, not only finding me the best frames, but the best options and price for my lenses. I shopped around before coming to EE, and can say they have much better prices than anywhere else I checked. I left with new frames, lenses, and prescription sunglasses for $150 less than ONE frame other places. I also had both sets in forty minutes. I will definitely be back and highly recommend here.
Poor service they assist people who come in after others. They dont acknowledge a customer until they are leaving due to poor service when the individual was trying to purchase glasses. Indiviual was never asked if they had questions before they dismissed individual and moved to the next customer.I have shopped at eyemart for years in multiple locations, but will not be back to this one.
Loved the Optometrist. He was great. I needed a new one because mine moved and I decided to try Eyemart Express. Got 2 great pair of glasses at a very reasonable price and they were ready in an hour and a half! Perfect fit without even adjusting. Highly recommend!
This was one of the most pleasant experiences purchasing glasses. Temple went out of her way to be as helpful as possible. I will and have already recommend this place to family members and friends. Thank you for a greatb experience.
I am very satisfied with the price range I got two pairs of prescription glasses for $134.00. My only problem was that I felt like I was being rushed through and Im sure it was because of COVID-19 and everyone had to wait outside until they were called to come in. But this was my first time buying glasses so I had expected a little more expertise judging by the reviews I read on Google. Overall I still give them a 5 star rating because the woman was nice and the price unbeatable!!!
I went in to pick out glasses. The girl that was helping me helped me pick out what looked best and was very patient and honest with me about what looked good and what didnt. She explained the special for that day/week and i got my glasses and a pair of sunglasses and only had to pay for the sunglasses frames. Lenses were included in the special. I will always use Eyemart Express. Couldnt have gotten better service or more economical choices anywhere else.
Very professional. The ladies were very friendly and nice. They definitely knew their job and were very proficient at executing it.
Great & FAST service! Will be back!
Great place,good prices! My husbands frames lost a screw and took them in to repair because we couldnt find any screws small enough. And no questions asked got his new frames and and a smile out the door. Excellent service!
I have gone to Eyemart Express for my eye exams twice now and I have to say that I am very happy with them. They are quick, professional, and care about their customers a great deal. They are very courteous and kind.I will be returning to them in the future.Thank you for your excellent service.
They did a great job. They helped me pick out frames. Got my every day glasses and safety glasses for a good price and got them in about 45 minutes. My every day glasses are transition. Always had to wait a week for that everywhere else.Thankyou Eyemart for being friendly, helpful, inexpensive and fast.
I had been told, by my optometrists office, my glasses would at least $300 so I decided to try Eyemart. Rebecca is very knowledgeable and was wonderful help. She kept me current on the cost of my different frame choices and lenses. I ended up with 2 pairs for right at $200 and have already let several people know how happy I am with the whole experience.
I absolutely love this place!!! Everyone is so nice,and there to help anyway they can.I will never go anywhere else as long as their in business!!!
It was fast, everyone was so pleasant, knowledgeable and very efficient. I will keep going back. Also the prices were great. i love my new glasses!
The doctor was so kind and thorough. The receptionist put me at ease. All of the staff were pleasant and helpful. I really enjoyed my experience. And it only took 45 min to get my glasses. I highly recommend Eyemart Express.
I didnt have to wait long at all for an eye exam. And once I picked out glasses I liked it took no time for them to get the lenses ready. They have a lab on site. Super convenient.
All the staff was absolutely fabulous in helping me get the glasses I needed. They also shared their specials and I ended up getting a second pair of glasses for $10! They had my glasses ready for me in 30 minutes!
They were so wonderful and helpful! I am new to glasses, and these are my first pairs, so I walked in clueless and not sure what to expect. The pair I got from my optometrist were $400, and that was the CHEAP ones! I had second prescription to fill and someone recommended I go to Eyemart. I walked in just wanting to price a single pair! 10 minutes later I walked out having ordered 2 pairs, and feeling great about it! 😃
It was a wonderful experience. Me and my son went in looking for glasses for him and he had so many to pick from and finally found two pairs he liked. We went to get something to eat while we were waiting on the glasses to be ready the same day and they were ready before we finished eating which was under an hour. I was very satisfied and my son was very happy. Thanks Eyemart Express.
Im so thankful for such wonderful and curious help and support with making my choices for new glasses. Just a few hours and my first pair was ready. I will recommend Eyemart Express to all my friends and family.
Had such terrific help: I wanted some extra glasses(inexpensive). The lady helped find me 2 pair that fit my face. Although I was told it might take until the next day- it took less than 2 hours.
Becky was very courteous and helpful. They had both pairs of my glasses ready within 36 minutes. Great work you guys!
This was the best experience i have ever had at an optometrist google needs a sixth star for them, friendly, fast,and great prices, two pairs of bifocals same day service for under $200 you cant bet that. I highly recommend them
What a great experience! Good selection. Knowledgeable and friendly service. Exactly what I was looking for - way to go!
I have never had a bad experience at Eyemart Express. I have been shopping there for over 10 years. The ladies there are the best!
Great selection of Frames with affordable prices. Excellent customer service and Fast order processing! I highly recommend Eyemart Express!
Great service. Friendly helpful staff. Definitely recommend it. I got 3 pairs of glasses and a pair of shades for the same price I wouldve paid for a single pair at the eye doctor.
My husband, Jerry Gibbs, is totally pleased with his new glasses. And he appreciated the attention he received from the staff. We definitely recommend Eyemart Express to anyone in need of new glasses.
Great place to get your Glasses and contactsGot two pairs made to order in under 30 minutes! save lot of money $ go here first.The employees there are there to make sure you are satisfied 😊!!
The Dr. Ingram was excellent. Staff was knowledgeable and customer service oriented. A great experience
Great customer service. Explained cost of line items and best features for the purchase. Prompt delivery of glasses even for special order. Pleased with the value!
Didnt like that they broke and had to send off both pairs of glasses and it took ten days to receive but it was exactly what I wanted aside from time it took to receive
They was very nice to me they took excellent care of me they explain to me what they was doing why they were doing it and then when I went to pick out my glasses they were very helpful and explained every detail to me in search detail and they answered every question I had without any hesitation I would recommend them for anyone to use the doctor was wonderful
Stopped by yesterday at 4:10 pm the waiting room was empty and state I needed an eye exam and to get new glasses, the lady stated we close at 5 and someone is already getting an exam. My last exam sure didnt last very long at all, but she may have had plans. Called this morning to set up an appointment and first thing what kind of insurance do you have? Gave them the info and was told bluntly I would have to pay for everything out of pocket because the was no way to verify I had insurance, even though Im a returning customer with the same insurance, a lot different experience then my previous experience with this store, definitely not the right direction
The sales reps were very knowledgeable, kind, Patient, helpful & experienced! I’ve purchased once from them in the past. I recommend you use EyeMart where you’ll experience great service with a smile!! Thank you Ladies!!
Temple was AMAZING!! She helped every step of the way. I was in a bind and needed glasses ASAP. I was expecting to get some ok glasses but I got so much more. Definitely will be back in the future.
Fast, helpful and professional! Both pair of glasses ready in less than 2 hours! Perfect!
Very friendly and fast service. My prescription is a difficult one but they got it right the first time. Love the girls at eyemart!
Very helpful staff and very nice. My family has been going here for 9 years and will continue to go back. Thank you all for being good to us.
I have used them for years now. It has always been a great experience and great pricing! Service is friendly and helpful.
Friendly, fast, and cost efficient for those of us who do not have insurance. I definitely recommend them to anyone needing a pair or 2 of glasses. I got 2 pairs.
Friendly and helpful staff. They are upfront about what everything is going to cost. Fast service also. Got 2 pair of glasses both ready in an hour. Got eye exam and glasses all together finished in about 2 1/2 hours.
Awesome experience we had my daughters glasses within an hour. Not one pair but 2 pairs for 53 dollars. Amazed and will continue to do business with them in all future eyeglass purchases
Its not just about the speedy service, but more importantly about the friendly, professional service. They take as much time as needed to ensure the frames, all the eyeglass items I need (progressive, tint, scratch resistance, etc) are addressed. Yes all these things I include add cost, but they are essential to my needs. And did I mention they gave me a military discount? For comparison I saved almost $200 compared to another optometrists quote. This was a repeat trip, and I will always purchase my eye wear here.
I broke my regular glasses, needed a pair quickly. Walked in, Lori was very helpful, they were ready within 2 hours, not 2 weeks.
Great service and very professional! Waited a little while but was expected with all the Covid going on.
The staff was wonderful. They helped make the experience easy. They answered all my questions which allowed me to make an informed decision.
I ‘m very happy with my glasses. The Employees were sweet and very patient!
Great place people very friendly. Went eat beyond they call of duty to help you. Will never buys glasses anywhere else. LOVE LOVE LOVE THIS PLACE. WILL HIGHLY RECOMMEND TO OTHER PEOPLE
This place is amazing ! Amazing customer service and got a really good deal on my glasses huge thanks to Temple helped me find my glasses and answered all my questions. She’s the best !
Ordering new glasses was amazing. Glasses were ready within 30 minutes. They said estimate was within an hour. The ladies at this location have always been extremely friendly and professional. Theyve always taken great care of us.
I love my glasses they fit perfect. I would not go anywhere else to get my glasses .
Excellent first time experience. Glasses were made less than 40 minutes. I am seeing better than I have in years!!! Thank you for the excellent care and thorough exam.
Alyssa and her coworker were amazing! They were efficient and made sure I was happy with my frames! Totally recommend!
My assistance in selecting glasses was a pleasant experience . I would do business with this company again..
Very friendly, fast and great quality
We recieved wonderful customer service in the Florence, AL store. Very happy with our glasses as well.
I absolutely loved my experience with Eyemart Express!!!! Everyone...from the lady at the window to the doctor was awesome. And when I orders my glasses they too were awesome. I highly recommend Eyemart Express.
Very busy, but we were helped in a timely manner. Sales associate was very nice and helpful!
This is the second year I have bought my glasses from Eyemart Express. They are professional, fast and above all Excellent customer service.
Been going since 2015. Wonderful & courteous staff. Very affordable. Love it!!
It was very busy when I was there but I never felt abandoned. Someone checked on me periodically to see if I had questions. The staff was friendly and helpful. I had my glasses in under two hours.
I had such a pleasant experience here. Temple was so very patient with me. I will be recommending this place to others.
Great experience! They have a fantastic selection of frames and had both sets of glasses ready in half the expected time.
Very knowlegable staff that helped me find the options I was looking for without any pressure. Love my glasses and will return here for any needs I have in the future.
Great price,and same day fast only took about an hour..
Helpful, friendly staff. Great selection of frames in a wide variety to fit any budget. Happy happy happy
Very Friendly associates, both pair of my glasses we done in under an hour.
Very fast service. Great employees. Exceptional value
Very friendly staff. Allowed me to try as many frames as I wanted. Glasses were ready in less than fifteen minutes. Excellent value for an optimal product
Excellent service, awesome staff. Fast efficient. Greatest experience ever.
First... This is Eileen Alleva. Why is my husbands name showing? I bought these glasses. It gets me VERY upset when I do not get credit for my purchases. But the service was good!
Lori always help me pick out the perfect pair of glasses ! It’s so easy to shop here especially using our insurance . We were in and out in no time ! 😁😁😁
They stand by their warranties on frames and lenses and are excellent when it comes to customer service - I won’t go anywhere else.
Fast, efficient, competent and courteous experience. Best eyeglass purchase I have had in over 20 years.
Everyone was very helpful even though they were quite busy. I do need an adjustment but I should have asked prior to leaving.
Excellent service! They have very friendly, helpful, and patient staff.