Brown Memorials handled my request very quickly and with precision. I asked a question via the website and I was contacted by phone after their business hours. My concerns were addressed and the process was put in motion. Once the headstone was completed I was notified when it would be installed. Everyone I spoke with at this company was nice and caring. I would definitely recommend them in your time of need.
On behalf of the Appalachian Society of American Foresters, I want to express a very heartfelt appreciation to all the staff at Brown Memorials for outstanding assistance in creating a monument at the Cradle of Forestry commemorating 100 years of professional forestry in VA, NC and SC. From the creative design genius of Bran Oswalt, to the skilled hands of Auris Singletary and Tony Martin in setting the stone, the unseen workers in crafting the granite, and the guiding wisdom and personal care of Pat Brown, the entire process could not have been more professional. This was a one-of-a- kind project and Brown Memorials was a terrific partner from beginning to end. Thank you again!
We were so excited to learn we were going to have our first grandbaby. Our daughter just glowed. We began helping her make plans; you know the ones that involve painting a nursery, looking at nursery themes, shopping for furniture, strollers, car seats, and cute clothes. Everything had to be perfect. When pink balloons emerged from the carefully decorated box, we were overjoyed. But weeks later, the doctor discovered there was a problem. Our baby was underweight. Development was delayed. Worry and uncertainty was a part of every conversation. Our daughter was in and out of the hospital, and we prayed she would make thirty weeks. It was not to be. Our Baby Kate could fight no longer. She was born sleeping September 28, 2019. Time seemed to stop.We contacted Brown Memorial to honor our precious Baby Kate. Because of pandemic restrictions, the headstone was created and finalized through phone contact and email. Bran Oswalt, the designer, took copies of Baby Kate’s foot prints and a hodge-podge of our ideas and drawings to create a beautiful memorial. We are forever grateful to Bran and the staff of Brown Memorial for the compassionate attention given in telling the story of our Baby Kate.~ Everett and Connie Hobbs
Absolutely love the staff. Everyone is so compassionate. They walk you through the process from the first appointment to installation. Very pleased with the finished product!
Bran Brown and his mother, who headed the company when my husband died 9 years ago, visited my home in Pawleys Island, SC, to talk about gravestones for the grave. Their service was individualized for each client, accommodating and exceptional in every way. A few years later, my family and I sought advice about how to repair an old family grave marker in Central PA. I contacted Bran, who researched firms in the area, and his information led us to a firm there that repaired the old marker and helped us design a new one, as well. I highly recommend Brown Memorials! They are wonderful, trustworthy and highly skilled people. In spite of the sad context, it is a pleasure to work with Bran and his team.GHJ, Pawleys Island, SC. March, 2021
Browns crew installed our monument to perfection. Everything looks so nice and is exactly what we hoped for. The quality is impeccable and the crew was professional.
Brown memorials was amazing. They were kind to us and very accommodating to someone with disabilities. They gave us everything we could have wanted in the stone we wanted. It was custom created and designed with the individuals in mind. The person who worked with us was knowledgeable and was very easily contacted if we had questions or concerns. We are highly impressed by the level of service we have received. Thanks Brown Memorials!
After my mother’s burial in All Saints Cemetery at Pawleys Island, I reached out to someone knowledgeable at my church regarding a grave marker. Brown Memorials, a family business in Florence, SC, was recommended. My family has been so pleased with the entire process and the incomparable service that this company provides.As I spend time in the All Saints Cemetery after the marker we designed was installed by Brown Memorials, peace floods my soul as I survey my mother’s final resting place. My family and I are thankful for the beautiful work and compassionate care that went into designing, making, and installing her marker. Brown Memorials embodies dedication to family and excellence in craftsmanship. We are grateful that there is now a beautiful permanent memorial of her time on this earth.
Living in another State Mr. Brown returned my call immediately and took the time to explain and answer all my questions regarding the entire process of which material to pick, the cost and time frame for completion and installation. His staff has been nothing but professional and texting me a picture of the finished product. Beautiful! Perfection! Highly Recommend! Thank you Mr. Brown.
THE PROCESS FROM START TO FINISH. BROWN MEMORIALS EXCEEDED OUR EXPECTATIONS! PROFESSIONAL, FRIENDLY, ATTENTIVE, COMMUNICATED EFFECTIVELY AND KNOWLEDGABLE. MY SISTER AND I ARE EXTREMELY SATISFIED. THEY DEFINITELY MADE A DIFFICULT SITUATION BETTER. I KNOW OUR MOM IS SMILING JOB WELL DONE!
The staff at Brown Memorials was very professional and courteous in helping me have a monument placed for my aunt. I could not be more pleased with the results as it is beautiful! Thank you!
Their dedicated to handle your needs
I had wonderful experience with Browns Memorials Mr Brian was very respectful and listen to what I needed for my son’s headstone and he delivered it that day was emotional and the headstone was beautiful so I thank everyone who toke part in my wishes for my son than u from the bottom of my heart
There is a sadness that accompanies the task of selecting a memorial. Initially that sadness was compounded as I had contacted another monument company in a town close to Florence only to find them unresponsive and seemingly uncaring when I did receive a reply. That turned out to be a blessing in disguise. Thank you Will Brown and Brown Memorials for the exemplary fashion in which you handled all aspects of my purchase. You graciously made time to meet with me without an appointment and every subsequent contact by phone or email the responses were timely, professional and demonstrated genuine desire to help me. I appreciate that you reviewed my design ideas and offered your expertise to create a unique monument at a very reasonable cost. Lois talked with me several times to arrange installation and she was absolutely wonderful. I would not hesitate to recommend Brown Memorials as the stone is exquisite and you made my task less a burden and a way to reflect a beautiful legacy.
Picking out a monument for a loved one isnt on most peoples bucket list. However, should you ever be burden with that task, I highly recommend Brown Memorials in Florence, South Carolina. From the moment that we entered the showroom and until the day that the stone was installed we were treated very kindly, the process was made as easy as possible and our total satisfaction was the end goal. We have used Brown Memorials twice, once for my grandparents monument over 53 years ago and now for my parents.
Although it breaks my heart to have to buy a tombstone for my mom, I called Brown Memorial and was sent a brochure, picked out what I wanted, paid for it in July 13th and got a call today from Will saying its ready and will be put down soon, Claudia was excellent, so happy and Im going to recommend them to all my family, thanks guys you are truly awesome. Also thanks Will for the picture, Ill be in SC in one month to see it personally
Working with Browns during this difficult time made things a little easier. Bran came out to see me saving me a trip and the process was very professional. Timing was excellent and the finished outcome was beyond what I could have imagined. Thanks.
I am very greatfull to Bran for his hard work on designing the Monument for my Son.He patienly listened and created exactly what I had envisioned and helped ease a very emotional process with empathy and compassion. Thank you Bran!I definitely recommend Brown Memorials for their great service.
Never had a first time experience dealing with the final touching of my BELOVED Dad (Coel Black) like talking to this family business.William was amazingly outstanding, personable and soul was like drinking a cup of warm hot chocolate on a wintry day. Which means Willam warmed me and my daughters soul to comfort.Shockingly we was not expecting to have to the headstone completed in such a quick timeframe.This is not a place one would like to return to but I would highly always recommend only your service. Even the gentleman that placed the stone in cementary was the perfect personality for comfort. William (beautiful smile) thank you and your Mother for everything. Even advice on looking to a job.
Everyone was consider of our feelings during a difficult time. They worked to have the ledger exactly the way we wanted them.
Professional and courteous.