The staff and mechanics at Flossmoor family auto are courteous, thorough and fair with their business. I appreciate the honesty and frankness of their evaluations and will always recommend them to anyone.

Thank you! We are from Pittsburgh. You repaired us with no charge) thx a lot! And have a great days)It took less than 45 min)

I’ve been going to this auto repair shop for YEARS. They are super kind, thorough and accommodating. They will go above and beyond to get you driving! Thank you!

I HIGHLY RECOMMEND THIS LOCATION! Very accommodating and willing to go out of their way to get you driving.

The guys here were extremely helpful and friendly. They are trustworthy and efficient, which is not always the case with auto shops.

They are absolutely wonderful! Its so difficult to find a good honest mechanic with reasonable prices, and Im so glad I finally found one!

Wonderful experience. Very knowledgeable reasonable fair honest price for service.Found our new machinic. 🙂

My appointment is on the 13th they were very nice and patience with me thats a thumb up

Staff super-friendly, helpful, clear in addressing and explaining issues. Prices very reasonable. Keep up the good work 👏

The service was delivered on time and with professionalism. Thank you to everyone on the team.

Great work, careful, and very prompt! You wont find a better place around!

Great work, careful, and very prompt! You wont find a better place around!They changed the heater core in my 2015 GMC Sierra, and the turnaround was very quick.

I will recommend this place to anyone in the south suburbs. No other place actually fixes the issues and is straight with you about what’s wrong.

What a pleasure to deal with people who ARE as knowledgable as they think they are. They service our classic cars and our every day cars. Wouldnt go anywhere else. Bill, Brian and the whole team are GREAT!

Professional, skilled, honest, and trustworthy family owned auto repair. I am glad I chose here for my car repair. Thank you guys so much!

Awesome experience! Mechanics are polite, friendly, very knowledgeable. They explain everything and take their time. I would recommend to family and friends. With this kind of service, look no further. All very nice people!

They do amazing work

Never called back unprofessional

The do excellent work with great value.

Very knowledgeable and friendly Staff!

Bill and his team are great!

Theyre good mechanics, friendly and responsable with they job

Very friendly and helpful services.

Known this family for close to 30 years, and they have never failed to deliver on the quality of their work. Friendly, honest, and affordable. They stand behind their work, and are always ready to help. Give them a chance to be your repair shop!

Excellent facility nice waiting room clean comfortable. service people were nice and polite what a good experience and my car is running thats the most important thing. I will come back to this facility again and do business with them and I will recommend them to people.

Best price and service. Couldnt ask for a nicer bunch of guys. Recommend them for any auto service.

This is my go to place for keeping my car in good running condition. They are professional and repairs arent overpriced.

This is the auto garage that has worked on our cars for seven years. They have done nothing but earn our trust. We feel they have been extremely honest with us and an honest mechanic (in our humble opinion) is worth their weight in gold. They have let us know what we need done and their prices have been consistent with usual and customary practices.More than this, you are only a stranger once. They get to know you and treat you like family. Need a ride home while they fix your car, they give you one. One time, they came out for our dead battery, jumped it so we could take it over and get the battery replaced.We are confident that if you go to Flossmoor Family, they will earn your trust. They will earn your respect. They will earn your business. And they will never take your business for granted!

Very disappointed that they would be so dishonest. Brought my car in to get my brakes checked and was quoted $1100 to repair brakes on a Mini Cooper. I thought that was outrageous so I brought to a mechanic that works for the dealership who said nothing was wrong with the rotors only the pads and showed me how smooth the rotors were. What a disgrace! They totally took advantage of me and figured I wouldn’t question the quote. Even NTB quote was $500 less.

These guys are thorough professionals in every way. They make getting your car fixed or maintained a pleasant experience.

I was having issues with my brakes and it was fixed excellently.

Love this place, extremely friendly crew and excellent service

Great mechanics, who you can trust. Very, very pleased. Friendly folks

The service here is great. You know you can trust them and they will do their best to accommodate you.

Had an excellent experience! Great customer service and surprisingly reasonable low prices.

So I have used this company for years on 2-3 different cars. I live in Flossmoor and they were call Family Auto which made me feel confident I was dealing with a small company that put the customer before their greed. I was wrong. I have had a couple of problems with them over the years but this year I let them put an engine in my car. I paid close to $6,000 for this work and when I went to pick up the car the girl at the front desk given me a by the way, the car also needs rotors blah blah. I was appalled as I felt they should have shared this BEFORE putting the engine in the car (they had the car for two weeks.) I spoke to a mechanic who reassured me that this wasnt an immediate problem and that they were a little rusty but the car is fine. I drove the car ONE time and the back tire started smoking. I let them look at it again and now they tell me I need all new tires, all new wheels and new rotors and breaks in the back (over $1000.) The mechanic proceeds to say he thought it was a bad idea to put the $6000 in the car in the first place. I was furious. Obviously I am not going back. I will get pricing on getting the car up and running (since I just blew 6K) but I will not spend another dollar on this establishment. Of note...yes they are nice people. Just typically greedy business types behind the scenes though. By the way the mechanic said he told me the car wasnt going to be worth it to repair which was a complete fabrication. Dishonesty angers me more than losing money...slightly more.

I was in the suburbs when my car suddenly wouldnt start. I had it towed to the place recommended by AAA. Extremely nice people, no they told me the car couldnt be repaired without sending it to the dealer. I then paid to have it towed much farther back into the city to my mechanic, who repaired it within 3 hours and had me on my way. They are great with old cars not newer ones.

Best customer service. They explain everything and are very reasonable with price.

Its best to have an idea of how cars run. For people that dont this family owned business will con you out of your money. The name and photo on the reception desk make you believe they must be honest. Ha wrong! I brought my vehicle here because it stopped near their shop. They called me back and said and I quote something is wrong with the engine and its going to be real tedious work and cost $700 for a diagnostic on the engine. I instantly called a tow truck to pick up my vehicle and take it to a mechanic I trusted. When I took my car to the other auto shop I was told that the spark plugs were not in the correct order and I needed a new alternator. I paid $150 labor $95 for the part. I am currently driving and my engine didnt need to be taken apart for $700. Dont let the name con you out of your money these people are not honest.

Nice people but prices a little high.

Victim of Discrimination or Racism? It was arranged with the manager, Bill, for me to bring my car in for repairs, he knew the Make, Model and Year and the problem was either Air Hydrolics, Struts, etc.? When we arrived he looked at us, we are African American, then Without putting the car on the lift to inspect the vehicle he said, sorry I cant help you I dont have tools to work on your car We did NOT walk in out of the Blue this was arranged over the telephone. I am a Disabled Veteran and had arranged for my Fiduciary to make the Payment In FULL for the repairs. I dont know if we were victims of Racism or Discriminated against because of Veterans Disability. We will follow up with other agencies about this. Finally, we were told to go to Euro auto in Oak Forest which is a shop that has been closed down out of business for years.

Exceptional client service, prices are also realistic and the environment is perfect for the job!!

I love these guys~ The owner is a great man who I trust to be honest with me. I have seen him offer his help and automotive support to those in need. I like the family owned business~ its close to my home and I know I can count on them!

Excellent mechanics. Outstanding customer service. Really great to work with them.

Great mechanics, great people.

My daughter loved how you treated her when she came for services. Wonderful customer care.

Good techicians, honest and family owned and operated. Pricey but reliable.

Great service fair prices honest work.

The service on this shop was excellent, they will given you a very good service. I will come back!

Great service

Always an Excellent experience!

Top notch service.

Excellent mechanics. Outstanding customer service

Good family run shop

They know their stuff!

Great reliable service from a great team!

Great honest auto repair company

A Family Member dropped his car off due to a poor running engine. He was told it would be $90 for a diagnostic tests by one of the employees. The employee calls him later and tells him his car is ready and the cost to pick it up is $200. THIS ESTABLISHMENT PERFORMED WORK ON THE VEHICLE WITHOUT CONSENT! HORRIBLE BUSINESS PRACTICE!

Cool sides.

30 years of service.

Excellent mechanics