They have all your basic needs for a party. This is usually the first place that we come to look for our children’s birthday party’s. They usually have some decent deals. But a lot of items are a bit overpriced. They have been out of helium. So keep that in mind if you are looking for that. Like I said before, I usually only come here a couple times per year. They have definitely came up a bit since my last visit. Appearance is much better!
Very helpful employees! Always have what I need!
They are nice, but did not have any military decorations
Attentive customer service from the manager on shift 8/10/20 at 4pm. She helped with a return and purchase at a time when the other staff were not able to handle multiple customers and calls coming through. I am happy with my experience. Also, the selection and cleanliness/organization of this store far exceeds other Party Citys Ive visited recently. Good job!
They have everything I needed
Always has what you need in that color you cant find anywhere else.
Disorganized and overpriced. Should have gone to dollar store for balloons.
We always order party supplies from here. They make pickup super convenient.
I said everything I needed
Elizabeth was very helpful at the register, and speedy! Got the perfect party hats, thanks!!
Went in with my husband, I walked in ahead of him. My husband is white and I’m a black woman. He had our grandchildren which there biracial white black and Mexican but they look majority white. I was follow the whole entire time it was so insulting my husband noticed it and he was so upset I don’t know why the guy who was so obvious and instead of following me a 58-year-old women he should’ve been doing a better job asking me do I need any help we brought it to the attention at the cast register but like always in this area they just blew it off like oh I’m sorry . I’m sorry that I went into that store and I will never step foot in it again. It truly is a crime being BLACK!
Lots of great options, decent value, friendly staff
Really helpful with last minute ballon order.
Great store, unfortunately covid has been rough on inventory
Our go to place for all our party needs.
Im not sure why I didnt google about this place when it opened. They offer a variety of nostalgic candies. Ive bought gifts here...a cheap thrill for many a friend. Its also a great place to buy candy to fill a piñata or fun party favors. Super friendly owner too...warms my tummy and heart.
Outstanding customer service!! I placed an online order to be picked up in store. I didnt check the items in my bag until I got home, my fault I was running around. My inflatable was opened and used when I got it out of the bag. No biggie right? Just order another one and exchange it. Well they didnt have another one in store but they did track one down at another store for me. The manager went to the other location on her day off and brought it back to Folsom so I could exchange it. How awesome was that?! I love this store and they have excellent employees.
Staff is very friendly and helpful. We bought everything we needed for our wedding. Awesome and cheap supplies for parties.
This location is much smaller than I am used to, but I am so glad I took a chance! They always have everything I need even when the bigger Party Citys are long out of stock. Total hidden gem!
Got the pinata for my grandsons birthday and all the accessories for the party. The store has everything you need for that kind of thing. The staff was really helpful it was just a fun place to look around to shop
They were able to create a last minute balloon bouquet for us, no problem. Everyone was friendly and eager to help. There was a great selection of Halloween costumes and party favors.
Just got balloons and candy!
I partied so good here and yo girl aint even know it
Great selection. Very reasonable prices. However, I have observed that most party items (excluding costumes) are available at Dollar store for lesser. So if youre determined to save some money, you might first want to check out your local Dollar store.
The staff are pretty snooty when my family came here. When they were asked about certain items, they took a while for a response, and when they gave their answer, it sounded like they were guessing. The place is kept as clean as any party city. Honestly a bit pricy. I dont want to come back here.
Decent place. But a lot of their options were sold out. Maybe I ended up there on a day when the needed to restock, but I spent a lot of time looking for things I couldnt find.
Great selection as well as customer service!!Especially when a cashier gave me a unused coupon someone had not needed...actually the location was one on Sunrise in Citrus Heights.
Thank you for knowing where things are in the store! Otherwise, it would be a maze! : )
They carry quite a lot of variety that you need for a generic party. If you are looking for a specific theme, you will have to look online. The stuff they carry is priced almost the same as the online price.
Great store but the customer service needs a lot of improvement!
Huge selection! Often have items when other locations dont.Lots of party favors and lots of themed items.Tons of balloons to choose from..99¢ /balloon to fill an off the shelf bag of balloons
Staff was friendly and helpful. She gave me tips on hip birthday decorations i.e. IG-worthy for teenagers. Wide and organized selection. Lots of parking.
Great service, but it is not cheap
Havent been in a while but the kids loved it
So so much Amazing items. Also and this is why im rating, the employees where just fantastic.
I go every year to get my sons party supplies. We always find what were looking for!
The manager Amelia, I think, was so helpful!
This place has EVERYTHING.... Loved it.
Well stocked for all the upcoming holidays and events.
They have a lot of different party themes for kids to choose from. Some stuff is a bit over priced but nice to be able to get it all in one place
There’s no helium so I couldn’t get balloons for my nieces birthday party. And apparently there’s a world wide helium shortage, and Party City will be going out of business? I don’t know how I managed to miss that news... otherwise good customer service and I ended up buying stuff for gift bags for the kids party.
Great customer service, friendly employees and manager.
Friendly staff. Great variety.
Great selection. Helpful staff.
Good selection nothing really popped to me
I recently placed a big order with party city for my baby shower coming up and i had to leave a review. The online website was acting up and the customer service number or email was not helpful. I finally called my local party city in folsom and i was blown away with the staff. I was able to come in and use the kiosk to order. The manager diane was an absolute angel. She helped me get a discount for shipping and complete my order. I had two other girls checking in on me and making sure i had a smooth time. Diane then again helped me today get ahold of someone to check my order and make sure it was being sent correctly. Diane went above and beyond to help me and was a sweet heart the entire time. She kept me even through being anxious and pregnant calm and took all my stess away. I am so happy with her service i will continue my buisness here for all my little ones celebrations. Diane deserves a raise hands down
Great for Halloween!
Night employees are disrespectful and blatantly rude. No help whatsoever.
The stor is usually clean. They have a pretty good selection of holiday items too.
Has everything you need for a party
Lots Of good Stuff At A Low price .
Always a great place to get party and Halloween supplies.
Large inventory of party supplies, kind of high prices, decent customer service.
Great selection. Some items a little pricey.
They have everything you need to decor any type of party
This place has good prices on everything from candy,costumes and wrapping paper! Thay have it all!
Bought a few items for an event I was going to and I was not disappointed with what I got
Easy to get party supplies and every color under the sun. The down side it the price. Kind of expensive.
Great store!!! Wonderful selection, awesome staff!
Easy to find the decorations we wanted.
Clean shop with lot of party items.. Good & helpful staff
Excellent
Great selection and fair prices
Awesome place, great employees who are always looking to help
Everything you need to plan a party weddings etc
Friendly staff, great selection of themes.
Didnt have what I needed. But thats okay.
Good supply at a good price!
Just go to the 99 cents store or wally for crying out loud! Way over priced!
My wife walked out of party city in folsom crying. The employee was rude and talked down to my wife she asked to talk to the manager john who was an even bigger prick than the employee to my wife.
Its very enjoy.
I got 20% off for my purchase!
Didnt appreciate not being able to see costumes personally and having to order them upfront and picking up in the back of the store
Good staff, good deals
Nice spot. Service iffy.
You can always find the things you looking for in this store
Fun store.
Found everything I needed for my kids Dr. Seuss week!
A lot of choices but a little overwhelming and crowded
They have everything party.
I love it
Everything needed for party.
Just a fun place
Just peachy
For party concept material
Fun
Clean place
Pinata selection is horrible
Go to spot for birthdays 🎈 🎈
Nice place !!!!! Tooooo expensive
Lots of options
Lots of selection
Woo?
A store where you can buy everything for a holiday)) And for every taste!
Kazzooooooooo