I have been dealing with the brothers for the last 8 years, very good at what they do and fair.
So refreshing, the brothers are honest, trustworthy and stand by there services.
Every interaction is exceptional. They are courteous, knowledgeable and professional.
My company has used DropZone to purchase and service several computers.The service and products we have received from DropZone are above and beyond! They are so patient and kind in explaining things and always have given us the best pricing. I will not go anywhere else as long as DropZone exists and I highly recommend them.
Directly across from the Intel facility and still enough time to fix any problem or answer any computer tech topic!. These are the best in the business!
I had a fatal business data drive error and with a little bit of luck, the team was able to analyze the issue, quote the repair possibility range, and get the job done in a reasonable time frame at a reasonable cost. If I was in the same position again, I would use them again, hence the 5 star recommendation.
Got computer working to me quickly when I needed it
The staff were very knowledgeable and on time, courteous, great price. My son and family all very grateful for their hard work and paying attention to our requests. Great people.
Very pleased with the service I received and would highly recommend Drop Zone Computer!
GREAT customer service. Jeff and Steve were very friendly and helpful. They really do take care of all your needs. I wish more businesses would have employees like this! AWESOME job, guys! :)
It has set the benchmark for customer service and tech advice. Highly recommended.
It was a blessing that I found out about these guys. I had a computer that was a couple years old and was driving me nuts because of how slow it ran- often times programs shut down and I would have to restart. It was really bumming me out.Then I got a job where I needed to have my own laptop and it needed to be a lot faster than the one I currently had, and so my first instinct was, go to Best Buy.I wanted to spend $600 max. So I go to Best Buy and try every computer they had and the closest thing I found to be even remotely fast enough was in the $1000+ range and even then it really was NOT impressive.My wife heard about Drop Zone and knew that they sold refurbished Dell business grade laptops... OMG, I had never used a computer that fast. They told me it had a Solid State drive and that I would never go back to a mechanical hard drive. Sure they are used, but for the price (I believe it was a little less than my budgeted amount), you just can not go wrong.On top of all that Jeff and Steve are great guys and are a pleasure to do business with. They stick behind their products and have replacement parts and are always very helpful. I highly recommend!
The best! I had 2 systems built by Drop Zone, one in 2010 and the other in 2015. Both are still going strong. I am a professional video producer and these systems serve me well. I had the second one built, because I needed a more powerful video card for rendering. Both of these systems can multitask without a hiccup. In addition to the great workmanship, these guys are very knowledgeable and friendly too! I wouldnt go anywhere else.
These guys were fantastic. We were having issues with a laptop that was crashing before it could display the login screen. They were able to correct the issue and check out the rest of the system all within the 1hr evaluation, so no additional cost for repair beyond the evaluation.
Great place to get your computer serviced. Very quick and knowledgeable.
Our motherboard for our All in One computer fizzled out suddenly. We would have been in deep trouble, because we require the computer to get work done! Took it to them for a diagnostic and then had them replace the entire mother board, all within two days. Exceptional ambiance, durable workmanship, and spectacular customer services! Would definitely return and absolutely have our full endorsement!Thank you for such a great job guys!
Bought a charger from these guys once that went defective within a couple months. Didnt occur to me that itd break so quickly, so I didnt save the receipt. They still provided their own warranty and replaced it at no charge. Definitely some good guys here.
Best computer repair around. Over the last 10 years I have had numerous times when I needed computer repairs. From bad viruses to damaged hard drives to various other issues. Every time I have found Drop Zone to be extremely fair, honest and reliable. Just like it is important to have a good mechanic for your car, it is even more important to have a place to get your computer repaired that you can trust and rely on. This is that place.
Absolutely incredible customer service from Drop Zone! My computer kept shutting off, Im somewhat tech-savvy so I had suspected it was due to an issue with the main fan for the processor and I was dreading the prognosis (let alone the possibility of losing all of my data ) So, I called Drop Zone at noon, dropped my computer off at 4pm, they had diagnosed AND FIXED the issue by 545p SAME DAY SERVICE!!!! Turns out a small piece of metal (from interior case clips) had become loose and lodged into the fan preventing it from spinning. I was only charged my deposit for diagnosing AND they taped the metal pieces to my receipt (very thorough). They even cleaned the inside and outside of my laptop while they had it apart. They were extremely professional and genuinely focused on consumer satisfaction. I highly recommend that you visit Drop Zone (even if only for diagnosis) before you assume your computer is beyond repair. Im a former employee of one of the largest tech companies in the world and I can say, without a doubt, that Drop Zone is extremely knowledgeable, efficient and all around class act - OUTSTANDING!!!
What a great experience here with Jeff and Steve. I had a virus shut down my computer after getting through my firewall. Also, my hard drive was failing. Jeff was able to recover all the data I needed and installed a new hard drive. I had some problems re-installing some of the programs I use for my business due to problems the virus caused which infected the back ups. Jeff spent many hours trouble shooting the problem until my computer had all the programs up and running properly. The service was outstanding.Tim KimballTim Kimball Appraisals
Great guys who do an honest good job.
Great service and value
These guys are awesome and know how to take care of their customers.
Just left the store with Jeff @ Drop Zone, The experience was5 star and my computer has never ran better. Just had to share...Thank You!
Great, insightful computer service :)
Great customer service! Dropped in for a proprietary cable for my camera. Although they did not have it, the staff was very helpful in suggesting where I could buy online and a fait price range.
DropZone is the definition of a great small business. Steve & Jeff are both extremely helpful and will go above and beyond to make your experience rich and as best as possible. Im currently buying all of my companies laptops/desktops and any other computer needs directly from DropZone. They have stood by me while my guys in the field have terrorized our equipment and have always helped in any way possible!!!!!Ill continue to go to DropZone for all my needs as small businesses like DropZone are hard to come by and I stand by that!
Super happy with the service I received there! They went above and beyond to resolve my computer issue, and I highly recommend them.
Stopped by for questions on used laptops