Services performed on time with no issues afterwards at a cost similar to other repair shops. The people were very courteous.
Staff were most professional & respectful! The driver who provided transportation for me was awesome! Thanks 😊
I’ve taken my car in for mostly recall parts, but they’ve always been friendly, professional, and helpful. If they notice something else wrong with my car they let me know and give me an estimate so I know and don’t have to go guess work. I really appreciate them.
Everyone was so polite. Loved the free car wash! They did the fastest oil change and car wash of all time! I may be IN LOVE with Holiday Ford!
The new tire installation went quicker than estimated and was done professionally. The oil change done a week earlier was performed quickly and done by the time promised. The lounge was comfortable with nice amenities. Enjoy working with the Holiday Ford team every time Im there for service.
Always have a good experience here. Why we came here to begin with. The salesman Dave helped us so much and took care of us well. Way better than Betgstrom. All they have done for me is lie
Theyre very professional and do the best to do it in a timely manner. If they feel they took too long. Theyll reward you, in my case they didnt charge me.
The sevice was great. Right from the start check went smooth and all necessary information given me. Wait time was very quick for work doneAnd the cost was great! Thank you for the great job by all !
Parts Department had the parts needed and competitive prices. Friendly with a 😊 and shared info.
Warranty work on engine. Theyre willing to explain the issues they addressing if you ask.So far have completed work in less time then expected👍🇺🇸
I took my vehicle in for a recall and the mechanic did not tighten bolt on the replaced driveshaft which caused a loud rattling noise. End result is my personal mechanic discovered the problem and fixed it.
Everyone was very helpful and welcoming. My appointment took longer than anticipated due to the discovery of additional problems, but I was kept informed of what needed to be done and what the cost would be. There weren’t any surprises and now my truck is working wonderfully.
I love Holiday Ford they do a great job with my vehicles and treat me well
Always professional, kind and courteous. Excellent service overall.
Holiday Ford has always treated us with respect, professionalism and honesty. This particular service appointment I accidentally showed up a day early. (I mistakenly placed it in our calendar on the incorrect day). But Holiday Ford was able to accommodate and get our vehicle serviced and out the door the same day. Kudos to this service team at Holiday Ford in Fond du lac!!
The Ford dealership wanted almost $700 to put in a new actuator. I went to Floods Oil in Eden and was charged $215. I highly recommend Flood Oil. Very fast and much more reasonable of a price.I still had to pay $100 just for the diagnostic testing which I expected. I wish I would have taken my vehicle to Eden right away.
I was getting ready to travel cross country and had my wheel bearings inspected. While in Colorado, my wheel started wobbling. I had to drive through mountains to find an auto shop which put my trip a day behind and messed up all my hotel reservations. The lack of attention to detail is appalling and put me and my family in a very dangerous situation.
Great service. Super nice friendly installers.
Everyone is so helpful and kind!! Very professional atmosphere and I feel like I can trust what they are doing to my car.
I went in for routine oil change, which was done with no issues I believe.. but as Im leaving she hands me my keys and says oh and by the way your window is off track.. now I had just gotten the car about a week earlier and everything has been fine since day 1... the window was starting to make noises but still functioning normal. Im just not happy that they used the window during the oil change and now it doesnt work and I gotta put more cash into that now. I figured they would fix it if it happened during their care of my vehicle but I guess not. 🤷
I had very good service at holiday automotive. My truck had a transmission malfunction and was part of a two-part recall. Were moving out of state and needed the repair done ASAP but holiday did not have the part and the part was on backorder. They worked tirelessly to find the part for us and that involved working with other dealerships to find the part. One of the dealerships in Appleton was extremely unhelpful and rude. Holiday continue to try to work with them but ultimately had to go through another dealership to get the part. Cant thank you enough for making it happen and getting our truck fixed two days before moving. Thank you very much very satisfied
Had oil changed as my 2006 lurcren .5 stars needed it.
Seriously get a second opinion before getting service - I was told I needed an alignment by their smart system. I then and bought new tires from elsewhere and they said my alignment was green across the board. Fine service, but double check elsewhere before sinking money into unnecessary fixes.
Good service but pricey. Disappointed that I didn’t get complimentary car wash - at least that somewhat made up for the price.
Work was good, but price was higher than quoted with no phone call
Great job, done in a timely manner. Great salesman to deal y.
Spark plug issue driving to Wisconsin from Montana. Diagnostic visit in am, scheduled us for repair in the afternoon—right on time and $100 less than estimate. We were back on the road home the next day! They carefully observed COVID masking, distancing, cleaning—thanks!
Excellent experience. The staff was courteous and professional. Completed very quickly. I will definitely be back.
The work was fine and done quickly. Wish they would have washed my car.
Very friendly staff. Had warranty work done. Jenny was my service advisor. Work was done quickly and efficiently. Very satisfied. Never bought from them before but they are now at the top of my list of where to go for my next new vehicle.
All of the people are nice there but that Jenny is out favorite! You go to get your car fixed at some places and you have all kinds of worries, did they do it right or are we going to break down on the way home. But when Jenny at Holiday takes care of us I feel confident when I drive away that everything is good. Also if you go to the Chevrolet garage across the street, I like Andrea over there, but I am sure they are all nice. I guess that is why they are so huge, I can still remember there place on North Main when Bill Gore ran it. They did a good job 45 years ago also!
The staff was so professional. Sherry or Cheryl I think thats her name went above and beyond to help me.
Poor information, got employees that dont know what there talking about. i should of gotten my service for free but didnt.
I had an oil change scheduled but had to wait over 90 minutes for it to be done, and no update was given while I waited as to how long it would take and why it was taking so long. Then they followed up multiple times in the next few days asking me to fill out a survey, but when I filled it out and let them know about the wait, they never acknowledged it. I’m not sure why they were so persistent in asking for me feedback if they aren’t willing to acknowledge that I took the time to pass along feedback, in the hopes that it will be improved next time.
I had a great experience bringing my car in. Cole was extremely helpful and helped fix my car quickly. I am so grateful that Holiday worked with me to fix my issues-- I cant thank everyone who helped me enough!!
They had the car all day and we spent $700 for a new part and they didn’t even wash it when we picked it up. Disappointed!
The service was great but I often feel that the customer service/service worker representative manipulates customers. Issues are found during one service that seem to be needing immediate work when that is not the case. And then in order to complete that work, the price is extreme. It makes me feel anxious about just coming in for an oil change
Went in for simple oil change and, as usual whenever Ive come here before, Im told there are all kinds of things that need to be repaired/replaced on my vehicle. I went in for an oil change, not $1400 in repairs.
Holiday stands by their work. Went in for a A/C issues that were costly. Went home and had a leak and a electrical issues. Red and his team got us back in, gave us a loaner and took care of the issues the next visit. No extra cost. Very good services and honest people.
On the back left passenger door some water has been leaking in.
Could not be more pleased with my oil change this past Thursday. Holiday took every necessary precaution. Andrea was so nice and professional. The service was performed promptly. I’m going back this Thursday with a second vehicle! Thank you, Holiday!
Holiday Ford is A Family tradition.And no one wants to break tradition.Hands down the best in Sales and Service.
Detail was good, during the oil change and tire rotate they seemed to have failed to reset oil life. I know that’s been a thing holiday does during oil changes, is reset the setting during the oil change. Mine was not reset, also I never received any paperwork regarding information about my vehicle like trend depth, etc.
I purchased a 2011 Ford Explorer at a Great Value. I did have some issues with the purchase and the Sales and Service Department worked with me to resolve them immediately and one nagging strange issue over a couple of months. The issue was resolved and I can honestly say I am very happy they backed their sale. Thank you Holiday Ford in Fond du Lac. WI
Work was done promptly and professionally.
Recently, I took my car to Holiday Ford for the first time. I have never had a more pleasant experience getting my car serviced!! Tyler Miller and his team were absolutely fantastic!! Tyler treated me like family. If I could give Tyler and his team 10 stars, I would.Patty Salter
Great service staff. Professional and helpful.
Quick appointment. Prompt work.
Steve was our sales representative and we found him to be thoughtful and engaged.He was courteous and and respectful of our feelings and needs.He made us feel comfortable and not pressured.Everyone we came in contact with were friendly yet professional.
A new key fob
As always holidays Ford is professional on time and a great value for oil changes. Their service department is second to none
They fixed the the rattle on my truck under warranty. Great job and a free loaner. They have earned my business.
Had warranty work done. The work was done promptly and the staff were all professional and friendly. Id definitely go back.
Great customer service!! Cole was great
Went for an oil change and Holiday found the water pump was leaking. They gave us a loaner car and it was fixed the next day. Holiday did a great job as usual.
Service was great as always. Professional friend staff and reasonable pricing
I went in for an oil change and tire rotation. They found a seal leak and a recall order. Performed the whole job in 2 hours. Nice job Holiday Ford Service.
Had my F150 detailed after a winter of fishing could not have been more satisfied totally spotless price was more than reasonable Ill definitely be back again
They found and repaired a leak that we had from our sunroof. So far its not leaking.
No issues, super quick, prompt communication.
Quick, easy, dependable service .They even pick up and drop off my vehicle for service.
Always nice and professional when I go in. Also do the safty point inspection when I go and get my oil changed.
They always get what I need done. I know I ask a lot from them when I need help, but they still do a great job.
Excellent service as always!!!! Kevin Tillman goes above and beyond to make sure your visit is perfect!
They preformed the service well. Took care of our needs and were very friendly and helpful
They do an excellent job and take care of me and my business.
The workers at Holiday Ford dealership are pleasant and efficient- if only we could get Congress to be the same
CJ was extremely helpful, would definitely buy another vehicle here in the future!
Very nice people! If any of my vehicles need maintnance, will use again.
Prompt service, thorough in explaining what was needed in fixing the issue with my vehicle and on time in getting it completed. Very friendly.
Great Job! I will be back.
Very easy to deal with, very accommodating, will see Holiday for my future vehicle needs.
Tire rotation. Recall check.
50,000 miles maintenance done
Noise
Thanks, Jenny & Andy for the awesome service on.my ford edge.....
Very good experience. Fast and easy.
Excellent customer customer friendly
Great service and a very friendly atmosphere.
Always friendly staff, and quick quality service.
Did a great job on time friendly service
Replaced a vacuum pump on my truck.
People make the service side of everything. You have quality staff, it shows.
Every time I get service at Holiday Ford it is excellent.
Excellent service, thorough and efficient
Outstanding service and great people
Oil change
Not friendly or helpful when my wife was there
Cole was friendly and helpful.
On time and helpful
Everything went well. Clean facilities.
Bought and installed new tired
Very nice to customer!
Excellent service!
Great service!
Holiday was great at addressing my concerns. Cole, my service advisor, was great. They really make getting your vehicle fixed easy where I didnt have to go out of my way and they kept me well informed throughout the day. Thanks Holiday for the great service!