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Quest Interiors
62 N Rolling Meadows Dr, Fond du Lac, WI 54937, United States
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Quest Interiors
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Ma
Review №1

Our kitchen needed a upgrade, but we really didnt know how to start. Kellie Toth was wonderful to work with, giving us direction and ideas that we were comfortable with. And her customer service skills are exceptional, always checking in with us, keeping us informed of when and how things would get done and making sure we were satisfied with everything that was done. All the installers that came were great, very friendly and knowledgeable in what they were doing. We highly recommend Kellie and Quest Interiors.

Re
Review №2

This week we had Quest Interiors install new plush carpeting through out our home, 6 rooms and living room. From the beginning working with Jane Lueck, her knowledge for what was best for our home and helping me pick out the perfect carpet and padding to the installation by Jesse and Jesus. The 2 young men who installed our carpet are true professionals and their work ethic is impeccable. Our home has many cuts and angles in the rooms making it a more difficult task. The transition areas from carpet to tile is seamless. I highly recommend Quest Interiors. Thank you, Jane, Jesse and Jesus (J3). The Thoma Family

ma
Review №3

It is a real pleasure working with Kellie Toth, Shawn and Jake from the Fond du Lac location.When I contacted FloorQuest after making 10 calls to other installers, Kellie answered and within 24 hours she was at house taking measurements and making suggestions. By the end of the week, she had provided samples, and more samples before we decided on the floor below. Kellie response was amazing.I would not hesitate to tell you we were very reluctant on the installation, especially the mess. Eighty percent of our home floors were being installed and I was worried that at the end of the day, I would have to clean up dust and debris. That was not the case. Shawn and Jake before they left each day took the time and made sure the floors were clean and all the surfaces dusted. Their friendliness and attention to the small details was amazing.I look forward to having our carpeting and counter tops done by FloorQuest in the near future.Thanks Kellie, Shawn and Jake for a terrific job.

Is
Review №4

Extremely pleased with my quartz countertops. Would definitely have quest do them again. Great work, great product, left a clean work area when finished. And answered all my questions right away.I also did my whole house in their vinyl plank flooring. As well as the tile for the showers, very pleased with their products.

Au
Review №5

FloorQuest did an amazing job of replacing our old, outdated, nasty floor treatment with a new and improved carpet! Thank you so much. The salesperson, Tracy, was so helpful. And our installers, Jason and Jesus, were very professional and did a great job prepping, installing and cleaning up after. A+

Al
Review №6

Very knowledgeable staff and were able to quote the next day. I love doing business with Tim.

Ro
Review №7

Very nice showroom and professional staff. Mark helped us with all of our flooring needs for our new house.

Am
Review №8

These guys helped us with our new hone. Went out of the way to help us find what we were wantingThe choices available are endless and since they have had a remodel, the place is even more beautiful with options.Dan & Kelly were great to work with and I will continue to use them for all my home needs when it comes to flooring, carpet, rugs, tile, backsplash,, cleaners....etc!

Ca
Review №9

Great company! Chris was our salesperson and he was very patient we picked out flooring for our entire house which was tile, vinyl, hardwood and carpeting as well as our countertops. The installers for the countertop were amazing my son loves mechanical stuff and they were very friendly to him and would explain what they were doing. 10 out of 10 and already recommended to friends who are building.

Gr
Review №10

Had my basement floor done a couple months ago......Great quality at a great price.......Would definitely recommend to anyone looking. Love the job they did! Thanks quest interiors.

Br
Review №11

Great experience. The showroom staff was incredibly helpful and our estimate was performed quickly and rapidly. Installation was quick and well done. Will use Quest again!

Mi
Review №12

Recently had our carpet replaced by quest, living room, hallways. Very expert professional crew they had come and do it.Jane has been our contact. She knows her stuff. Very easy to work with and a very nice person.Jane is the reason they are now going to do our countertops with quartz.

Ma
Review №13

We have always had a good experience in dealing with Quest Interiors. Their project manager, Jane Lueck, gives us great customer service. We have worked with her on our flooring projects and also the backsplash in our kitchen. She has given us good advice and helped us pick out the best products to suit our needs. The installer, Don Schumacher, is the person who has done our flooring projects. He is always on time, does very professional work, and cleans up when the job is done. We are very happy with his work. We would highly recommend Quest Interiors for your home projects.

Re
Review №14

Second amazing experience with this comany. Most recently worked with Jane who is awesome. Very professional and knowledgeable about products, manufacturers, etc. My order came earlier than expected, Quest Interiors staff generously made arrangements for my pick up. Thank you to everyone.

Kr
Review №15

Very impressed with Quest Interiors and Dan Nett. Dan was personable and great to work with, always with a quick and friendly response! Would highly recommend!!

Me
Review №16

Awesome people! I would highly recommend Floor Quest in Fond Du Lac. 5 star plus experience from start to finish! I wouldnt go anywhere else! Thanks so much Floor Quest!

Pa
Review №17

Great place. Great customer service. Nicole and Chris are great to work with.

Aa
Review №18

The installers were professional, kind and efficient. Dan, our salesmen has continued to help us get the right products at a great value. I recommend FloorQuest for all your flooring needs!

Al
Review №19

We worked with Jane and Chris and were extremely happy with the entire process. They helped us determine what was going to work in our home for our lifestyle without being pushy. The installation went so smoothly and the crew was very respectful and friendly. The price was right, the quality was excellent, and we will be back for future home improvement projects!

Ta
Review №20

FloorQuest did an awesome job installing our new vinyl plank flooring! They were very thorough and efficient. They even bought additional quarter round, stained it and installed it so that the job looked perfectly finished. We love our new flooring! Thank you for a job well done!

Ni
Review №21

Mark at FloorQuest has always given us exceptional service. Very timely with scheduling appointments and installation. Shawn was also very helpful and knowledgeable. I would highly recommend.

Gr
Review №22

Empire gives on the spot estimates but quest measured 4 days ago and still have not heard from them

Sa
Review №23

We remodeled our kitchen from floor to ceiling. We were so impressed with how smoothly the job went. All we had to do on our own was call a plumber, FloorQuest handled everyone else and the projects went off like clock work. It was wonderful!There were so many big decisions to make, at times it was pretty overwhelming. A big thank you to our sales person Craig, he was extremely helpful and patient. Thank you to Erin also, she was very helpful with the cabinets and throughout our the project.I cant say enough about the the installers, they really put a lot of pride and care into their work.Our experience with FloorQuest was amazing. We love our new kitchen!

Ry
Review №24

Great service. I have used them at my house and at work, the quality of the product is great and the installation and follow up service is even better.

Br
Review №25

Had an excellent experience. My salesman was very good at communicating the process, and he was extremely helpful steering us in the right direction as far as brands/colors go. We actually got the carpet delivered, and decided we didnt love the color against our wall... but they returned it and delivered a different color AT NO EXTRA CHARGE! What an awesome example of standing behind their products, and going above and beyond. I highly recommend FloorQuest, and will definitely go through them for my bathroom floors this fall.

Ju
Review №26

We have done multiple purchases of flooring, cabinetry and counter tops from FloorQuest for several properties. All of their staff is very knowledgable on their products. We are extremely satisfied with their service and promptness to get the job done as quickly as possible for us. We have recommended them to many of our family and friends.

Da
Review №27

Awesome carpet install by their carpet installer Scott. Would defiantly have FloorQuest install carpet for us again. Awesome Store. Awesome carpet and install.

S
Review №28

I stopped in on a Monday after water damage in my laundry room floor. We were able to pick a flooring and have installed on that Thursday. Really fast and excellent work by installer John. Thanks Dan for getting this scheduled and done so quickly!

Jo
Review №29

Very good experience, staff was very knowledgeable about the products & installation of there products. Would definitely use them again when we do some more updates in the future. Great job.

Ja
Review №30

I have worked with floor quest Fond du Lac, specifically with Dan for many years. I can’t say enough great things about the store and Dan. Always prompt, courteous, and fair priced. I wouldn’t even consider another place. Dan personally is an awesome salesman and person in general. Very kind, always willing to listen and give any tips he can. I LOVE FLOOR QUEST FOND DU LAC AND DAN!!!!We have gutted our master bathroom, both bathrooms upstairs, not to mention many other projects, and they’ve always turned out top notch. Couldn’t get better!

as
Review №31

I have a high traffic commercial business that needed appropriate materials with a intricate install. And before the install Floor Quest was challenged with removing the former distressed floor covering on short notice. They graciously made extra time to get the job done. The salesman thoroughly explained options that would be most conducive to our situation. Following the install they checked back to evaluate their job. Highly recommend. Thank you Floor Quest!

Ja
Review №32

I was extremely happy w/ the instillation of carpeting and vinyl flooring in my rental unit. Desiree Boynton w/ her experience in rental properties directed my in the most cost effective way to update the flooring in my rental unit. We didnt give up quality for cost. Thanks again Desiree!

Mi
Review №33

Chris Groesbeck was extremely helpful and gave us great suggestions while we were making the final selections for our new home.He gave us his design advice and helped us create a shower that we are very happy with.All of installers did a wonderful job of installing the new flooring in our home...the Carpet, Hardwood, and Ceramic Tile all looks great!!When they told us they would be there to install, they were there...no delays.Thank you again for everything...would definitely recommend FloorQuest

Sc
Review №34

Dan at floorquest was very helpful when it came to picking out our carpet. He went through the pros and cons of the different types of carpet we were considering. He was at our house shortly after to measure and we were on their schedule to install it within a week. The install guys were very friendly and helpful. They had to move some furniture for me and did it without hesitation. They finished installing the carpet and did a nice job cleaning up. I highly recommend FLOORQUEST for any of your flooring needs.

Br
Review №35

I have had Floorquest perform a number of installs for me, including commercial food service, rental units and yes, my own home! The work is done on time and at a competitive price. Knowing I am supporting a local business and tradesmen is extra!

Al
Review №36

Floorquest has helped us with many remodeling projects. They are reasonably priced and service is top notch. Dan and their staff always make sure we are happy with the results. I would never remodel without them.

Ro
Review №37

My wife and I are currently in the process of a remodeling project involving both ceramic tile and carpet installation by Floorquest of Fond du Lac. Previously we have worked with Floorquest for carpet repair, carpet installation, bathroom tile and floor tile projects. We have also had the opportunity during our numerous projects to work with their sales staff, warehouse staff and installation personnel. We continue to use this company because they provide continual and supportive service from project inception to completion. The Floorquest sales staff is most knowledgeable and every installation has been completed with the attention to detail that speaks highly of their skill and professionalism.We have perhaps met or spoken with a majority of the Floorquest staff but have always worked with Dan initially to detail our projects--he is a master organizer and always provides us with accurate schedules and advice along the way. Without Jeff our current tile project would not have had such a wonderful look--he provided pre-project advice and offered suggestions during the installation. The warehouse staff provided assistance as I worked to prepare the bathroom for tile installation. I must also add that every time we have stopped by the office the staff greets us and always finds the time to address our questions.We remain loyal customers because our many experiences with Floorquest have always been the same---knowledgeable staff, quality products, fair price, and excellent workmanship during installation.

ku
Review №38

Floor Quest has horrible follow-up service. I am extremely disappointed. I have NEVER written a review before but this is a must. DO NOT GO WITH FLOOR QUEST. Long story short, requested Floor Quest to come out to my house to fix a few floor boards that were bubbling. I did NOT receive a follow-up call. I called back two weeks later and the representative stated she wasn’t paying attention to our conversation and didn’t write down our number so she couldn’t call back.... ummm WHAT???! I give Floor Quest a second chance, they came out and tore up a piece of flooring and said they would come back to fix it. Great!! Well it’s been a month and still no word from Floor Quest. HORRIBLE SERVICE!! I wish I could add a picture to their page of what they left me with. DO NOT GO WITH FLOOR QUEST.

Te
Review №39

Our wood floors look gorgeous! Dan was incredibly helpful in picking out flooring with us and sourcing materials to fit our overall plans. We had a few issues with the quality from the manufacturer. The manufacturer washed there hands of it and Floorquest stepped in and took ownership of the manufacturers defect and resolved it. I am confident that should we have any other issues in the future Tim will quickly jump on it. Thank you Floorquest!

Da
Review №40

I can not recommend Floorquest enough. Tim and Chris in sales did a great job of reviewing our project, understanding our goals and tastes and suggested just the right products for us. Nick Shea did a fantastic job on installing our floors!Their whole team worked as a cohesive unit to ensure our large project was done on time and on budget. Thanks again Floorquest!

Jo
Review №41

Desiree is absolutely amazing! She immediately put us at ease designing and guiding us through our new construction (flooring/tile shower)selections. We were done in no time! She was SO good we decided to also let Floorquest bid our cabinetry (previously selected elsewhere). Erin did an amazing job, worked hard at creating the look we wanted, and when it came to crunch time, she REALLY pulled through to ensure everything was completed on time! The installers were also very friendly and professional. Our home is so beautiful, thank you Floorquest!!

Ch
Review №42

Weve had Floorquest do carpet, laminate floors, and natural stone tile at our house on three seperate projects. Everybody from the sales staff to the installers have been exceptional. True expertise and integrity seem to be disappearing from business today. Its refreshing to know that companies like Floorquest still have it!

He
Review №43

We had an amazing experience with Dan Nett before, during, and after building our new home. We were able to get amazing flooring including carpet, tile, premium vinyl, grouted beach stone, and kitchen backsplash tile. And also the flooring for our previous home/rental home. He was able to help us with his expertise with input and guide our decisions that we had a hard time picking from. We have been extremely satisfied with all of it. I could not recommend any other flooring store. You cant go wrong with anything at Floorquest!

La
Review №44

Dan and Nicole at floor quest Fond du Lac have been excellent to work with! I help select for Lakepointe Townhomes cabinetry, countertops, tile, wood floors, carpet between the both of them. Great pricing and customer service!

Gi
Review №45

Cordial and informative meeting to discuss budget price for replacing carpet.

Am
Review №46

Dan Nett, of Floorquest in Fond du Lac, has been more than helpful in two of our homes now. He has always found us options that work well for our lifestyle and our budget. Dan is extremely personable and easy to work with! Our flooring has always been done in a timely manner and professionally. Thank you Floorquest!

Ka
Review №47

The scheduling did not make sense. They said it would take three days then had to work an extra days. The person in charge of scheduling never scheduled even people and he didnt check with the warehouse so the wrong carpet was put in. Didnt inform me when the workers were over two hours late. The workers did a great job, but I wouldnt use this company because of the managers lack of forsight.

Na
Review №48

They dont follow up and over promise under deliver. Good work done by the installer but theyve screwed up so many things and have put my project back by weeks without communication. Go somewhere else

Ab
Review №49

I work here, and by far one of the best places that I have been working so far.

Ca
Review №50

Great home improvement selection 👍

Ro
Review №51

We love going there !

Lo
Review №52

Very friendly and helpful.

Ci
Review №53

Nice friendly sales people

Vi
Review №54

Very friendly and helpful staff

Information
85 Photos
54 Comments
4.6 Rating
  • Address:62 N Rolling Meadows Dr, Fond du Lac, WI 54937, United States
  • Site:http://questinteriorsusa.com/?utm_source=google&utm_medium=organic&utm_campaign=gmblink
  • Phone:+1 920-922-2006
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Countertop store
  • Rug store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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