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Walmart Vision & Glasses
377 N Rolling Meadows Dr, Fond du Lac, WI 54937, United States
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Walmart Vision & Glasses

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mi
Review №1

Went to optical department last night, 8/ 19, have the best glasses ever that was purchased 7 years ago there, sat with Leslie, by garsh, she found the exact frames from 7 years ago, bought them. The price was alot lower than I thought, anyway, another happy customer and enjoyed the staff.

Ja
Review №2

Recently went here to get my first glasses ever. Wasnt happy about it, but Laurie made it so easy. Not only was she nice and helpful but her suggestions were above and beyond. 1 week after picking up my glasses she even called to see how i was liking them and if i needed any adjustments. Well a few weeks later i had to take the glasses in to get adjusted (my own fault) and not only did she adjust them perfectly but no charge either. Thank you so much for making it an easy experience and great customer service.

Cr
Review №3

Ive been wearing glasses for 37 years, and the lenses I purchased from Walmart were, hands down, the worst lenses Ive ever had. They scratched so badly, through two sets of lenses. I faithfully followed their care instructions each set and they scratched so much that it effected my vision. They always appeared smudged and gave off alot of glaring. Horrible quality. And I purchased the most expensive lense. The customer care was also poor. I was actually asked to come back another time, to discuss my lenses, because it was 25 minutes before close, and they were busy with paperwork. No other customers were in the store.However, the doctor is nice and knowledgeable. Just get an exam and leave with your prescription.

ke
Review №4

Terrible customer service. Their Doctor retired and they make that the customers problem and wont honor assistance from appointments with That previous doctor and now they dont have a doctor on staff so they cant even take your money (again) to get you a new prescription. Terrible business model leaving customers in a lurch....

Sa
Review №5

I love the Dr. here. I moved out of state, but I still come back when I visit my parents. I have gone to other places near me for prescriptions, and I ended up with contacts that gave me headaches and I couldn’t focus at the computer. I made them change my prescription back to what I had with Dr. Dan. After that I have always gone back to FdL and haven’t had any other problems.

Mi
Review №6

Dr. Dan is the best at his profession. He listens to me and truly cares about finding the best solution for my eye care needs! I still go to him even thou I moved out of the area. I made the mistake once, of trying someone local....never again! They lead me down the wrong path and I suffered poor vision due to them not listening to my vision concerns.Dr. Dan got me back on track and now I can see great driving and looking at my computer, because he listened to me! If you have a need, go see Dr Dan in Fond du Lac.....you will get the vision help you need!!

Ke
Review №7

The doctor is great. But even though I dislike the word, I agree the staff I had when I called to get my PD number was rude. I dont think she liked the fact that I was going to order sunglasses on-line instead of paying their price. She wouldnt give me my PD number over the phone when I provided her with my name and birthday and couldve provided all of the other numbers for her but she wouldnt have it. Instead I have to drive there to sign a release form for my one needed number. (Yes, I can use a mirror and measure myself but this would be more accurate). I could easily have anyone say theyre me and walk in to get the numbers. False sense of security in this county strikes again. Besides, who wants to steal my prescription info.... and why?

Al
Review №8

Went to schedule an eye test, they do not have a doctor, and havent for over a year. What?

Wa
Review №9

Upset that I had to give them one star. Sandra been there over 25 years and cant operate the computer to find out my insurance benefits. She shouldnt be allowed to work alone if she cant do the job fully. Wish I could go some place else.

Tr
Review №10

Always friendly and helpful. Ive been coming here for 18 years and have never had a problem.

Mo
Review №11

Not helpful and rude. Wouldnt recommend them.. I will be finding a new vision center. Suppose you cant expect much being its Wal-Mart - you get what you pay for.

Sa
Review №12

Been going here for over 15 years and after today I will never go back to them. Rude very very rude!!

Information
3 Photos
12 Comments
2.9 Rating
  • Address:377 N Rolling Meadows Dr, Fond du Lac, WI 54937, United States
  • Site:https://walmart.com/store/1643-fond-du-lac-wi
  • Phone:+1 920-921-8022
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:10AM–2PM
  • Thursday:9AM–7PM
  • Friday:6AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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