This is the second year in a row I go to them. Both visits I had a different insurance and I was glad they accepted the new one. Also, Both experiences were great. Pleasant staff, helpful, friendly.
Ive been going here for YEARS. My oldest & youngest have been going as little kids. More than a DOCTOR office. They treat you like FAMILY. Always GREAT. Thats why Ill continue to drive 100 miles to our annual exams🌟
We have been patients at Fontana Optometric Group for several years now, and we recommend them enthusiastically!Dr. Gray is an excellent optometrist. Hes patient, thorough, knowledgeable, and, perhaps most importantly, honest. He never tries to sell you a product you dont need. The rest of the staff, including Faisal, is friendly, helpful, and a understanding. They take as much time as you need in selecting a new pair of glasses and always are sure to maximize insurance benefits.Overall, a great place to go for your eye care needs!
Weve been coming to Fontana Optometric for 15+ years. The staff is great, kind, and thorough.
Dr. Grey is awesome! I couldnt find a doctor to treat my eye condition in the high desert and got lucky finding him. The staff is also amazing, took the time to help me figure out an insurance problem.
Dr Flores and staff are amazing. Great customer service and the attention to detail is top notch. Im in the eye care industry myself and would say FOG is in the top 1% of practices. They do a great job making sure wait time is minimal and ensuring a safe, clean environment. Cant say enough good things about Dr Flores and Diana!
I was absolutely impressed with everything about this office. They have all the up to date technology/machines which I had never seen before. The staff was super friendly/helpful and they were on top of sanitizing everything before I touched it and in between patients. I would give them 6 stars if I could.
Friendly staff and wonderful doctor. Very patient with my children.
Dr Gray and Dr Flores are the best in the IE . My son and I come to both the upland and fontana location annually and over the years they have taken care of my entire family from my mom to my sister and bro. Great service all the time especially during this pandemic . Temp checks at the door make me feel super safe and seeing them constantly clean is the reason I continue to refer them to everyone I know . Great job guys 👏!!!!!
Great customer service, very friendly staff
Great customer service! Everyone is friendly and they are very cautious and safe with all that is going on. I have only been a few times but everytime has been a great experience! Highly recommend!
Grate place very professional and polite
Establishment is very Professional, covid conscious by appt and staff is highly qualified I would definitely make it My place of eye care!!!
My family and I have been using Fontana optomeric group for about 5 years and they are always helpful, polite, respectful and all around amazing. Special shoutout to Fizal I dont know if that is how you spell his name but he is the reason I kept going back. 👍👍
Great experience. Dr. Flores was so personable and made the experience really easy for my family. Thank you.
Very clean. Social distancing followed. Very friendly and helpful. Love this office.
Been coming here for years. Always a great experience ! Friendly people are always welcome there customers 😊
The staff at Fontana optometric are all friendly they provide great customer service. I have keratoconus Dr. Gray is a specialist and he is great he explains everything to me so that I understand what is happening with my eyes. I have been going here for several years now and so far I have no complaints!
Great staff and thorough. Definitely staying
I had never been here before but I found it through a listing that my insurance provider sent me with many other Optometrist Clinics. I checked the reviews & saw the pictures & made my choice to make an appointment with this office. The lady who made my appointment over the phone was friendly & got me an appointment right away. When I went to my visit the staff was incredibly friendly, helpful, and I didnt feel rushed or ignored like other businesses tend to do so Great Customer Service. I definitely recommend.
Great place been coming since I was a teenager. Staff is very attentive to your needs very cautious with the whole covid thing hard to reach them at times but am sure is because of the circumstance we are going through at the moment with covid-19 other than that they are great at what they do.
I have only ever had fabulous experiences at FOG. The facility is clean, comfortable, and extremely well run. I have recieved excellent care from every doctor Ive seen there.
This place was great! All the staff was very nice and friendly. They have very high tech machines which I like. Will sure recommend them to my entire family. Dr Flores was very thorough with his explanations on what I need to be able to see clearly. Thank you Fontana Optometric Group! You guys Rock!
Great place! So happy with the staff. Never waiting and they have a great system for keeping everyone safe during this pandemic.
Very efficient. They have the nicest staff and a great selection of glasses. I love everything about this place. Been coming here since 2015
This is a Total Experience type of Optometrist. Front office staff, Assistants, Doctors and Opticians are all professional, friendly, efficient and caring. They work well within your budget and process insurance benefits on your behalf. No rip-off.
I’ve been going to this office for my annual eye exam for over ten years. Dr Leo has been there all through but they have brought on new doctors and I have always been impressed by them. Dr Grey and Dr Flores are top notch additions to practice as they emulate the quality of care Dr Leo provides to his patience. The office staff are knowledgeable and professional and will help you navigate through your insurance benefits keeping your best interests in mind. These doctors are extremely thorough and I’m lucky to have found this place so many years ago as I know my eyes are in good hands.
Always kind and courteous. Best staff!
I have to agree with the other reviewers in that the staff members are very positive and easy to work with. The process was very quick and efficient and the doctor explained the results of my eye exam thoroughly without me having to ask about it. The best part was how the doctor did his absolute best to be sure my new prescription for my vision was the best he can make it and even showed me the difference from my previous prescription and the new one, it was a drastic improvement. :-)
Been coming here for years 5 years, definitely recommend this place..
I’ve been getting eye exams and contacts here for years. I’ve seen a few different doctors but at present am seeing Dr.Grey. He is very Knowledgeable, he is able to give me information and let me decide how to use that information in choosing contact lenses. He is super friendly and allows me to be in control of my eyes without pressuring me to conform to something I don’t want. The office is very clean and the wait time to see the doctor is not too long. All of the staff there help contribute to a pleasant experience.
Ive been a member for over 20 years ! The team is always welcoming and makes you feel like family !
Fontana optometric group is amazing. They are clean the staff is nice and kind. They are great with both kids and elderly. I’m happy with their service. Thanks guys
Fantastic service & exemplary attention to detail as well as care.
This place is super clean and very professional. They’re equipment and procedures seem up to date. I had a very positive experience
I highly recommend this place. I went in there with many questions and no matter what I asked there was always someone going out of their way to help me.The only negative thing I have to say is that if you want to make an appointment on the weekend its going to be a long wait since there are so much demand for appointments on those days.
Service was fantastic, staff was fantastic, building is beautiful. Was very impressed with my experience as I recently moved here and was looking for a new optometrist which I have now found. Very organized, exam was extremely thorough. Not only that but the staff were all very kind and friendly. Dr. Flores was amazing along with the initial technician and woman who helped me with my glasses and insurance. I usually don’t leave reviews but felt that this office went above and beyond my expectations as I work in the healthcare field myself and it’s difficult to have such a well run medical office. Would definitely recommend this optometrist group to anyone.
I’ve been going to this eye doctor for most of my life. I have always had a great experience. The staff is like able, and if there is an issue it’s fixed right away. They are friendly, they care, they remember you and they always smile. I’m so thankful for places like this, because not all doctors are mean and not all doctors staff are rude, this place is the best place and I recommend everyone to go there! - Dagani’s
Fontana Optometric Group is an awesome optometrist office. The staff is super friendly and knowledgeable. My wife my self and kids are all seen as patients here. They we’re very good with my children and my kids loved this place. Faizal is very professional and helpful while doing the exam and picking out frames. Dr. Gray was awesome. Right away he makes you feel very welcomed, he is super friendly. Not only did we talk about my eyes and vision we also discussed some family life and kids. He shared he has 4 kids with me noticing I had my kids with me at the exam. I would recommend this office to everyone. Request Dr. Gray.
Have been going to Fontana Optometric since we moved to Fontana 23 years ago. The staff and Doctors have always been knowledgeable and caring. Our family of four all use Fontana Optometric for our vision needs. My former employer sent me to another person in Fontana for a job related exam. The difference was Night and Day.We highly recommend Fontana Optometric Group!
This is the second year Ive seen Dr. Gray. Hes very patient and kind and takes time to answer questions. Everyone in the office is very pleasant and helpful. Its nice to be treated with courtesy and respect.
I’ve been coming here for over 10 years. My Mom would take us and our family when we were younger and as an adult I’ve kept coming back. Amazing service and great staff. I have had NO bad experiences here. They do nothing but put the patient first .I had a bad experience with my first time wearing contacts, they understood, took me in for a checkup, the doctor recommended a different more sterile solution and after they worked great! They replaced the contacts that I had already used since I did not get any actual use out of them, at no cost!
Fantastic service! Super impressed with their technology and personal service. Each person during the process was delightful to deal with.
Wonderful and very comfortable. Staff is awesome and the Dr knows what he is doing. I already recommended 2 people and will recommend more. Made me feel at home.
I have been going here for a few years. The staff is very friendly and helpful. They always find ways to save money on my glasses, which is very much appreciated. Dr. Gray is a great doctor and very friendly.
My family and I have been going here to get our eyes checked for years. They have wonderful doctors and staff. Plus they have the best glasses with a wide selection. I would highly recommend Fontana Optometric Group.
Great service, as always. Staff are extremely helpful and kind. Dr. Leo did a wonderful job taking care of me with my exam and he was very informative!
Im happy to say after visiting Fontana Optometric Group, my vision is now FOGgy! F.O.G. rocks!I visited Dr. Jason Flores and he made me see 20 / 20, no lie.During his intense examination of me, we settled on a prescription that would provide awesome performance for performance motorcycle riding and long hours in front of a computer.The testing machines here are current and clean, and I was really excited when Dr. Flores showed me imaging of the inside of my eye. Very cool!Frame selection was honestly a little daunting, but the smiley Indian dude made the process a breeze. I finalized my selection to 8 sets of frames, and he gave me honest feedback which I appreciate.Check-in, initial testing, exam and frame selection were all super smooth and staff all around were extremely professional and friendly.
Dr. Wong has been my eye care physician for five years. I became a patient of his after learning of his involvement in the community, followed by a recommendation from a friend. He is a kind, caring doctor, thorough in his examinations, who takes the time necessary to explain things fully.I am exceptionally pleased with the service that he and his excellent staff provide. The extended office hours make it easy to make an appointment without the need to take off work. The office offers an extensive selection of eyeglass frames and the friendly staff has a great deal of patience for those of us who have difficulty making our minds up when selecting new frames.I highly recommend Fontana Optometric!
Very friendly staff! Lots of frame options to chose from and nice location. Wouldve given them five stars but they forgot to call us when our glasses were ready for pick up. Overall good experience though.
Dr. Gray is wonderful and my kids love going to see him. The equipment is so up to date and everyone is very friendly.
Im unhappy and dissapointed with my experience here. I got a full refund back as I was dissatisfied with the entire service. It took this optometrist three weeks to get my glasses ready with no customer service what so ever or follow ups leaving me in the dark with no updates as to the status of my glasses.Later to find out that the glasses they sold me were the display frames and charged me like they were brand new. The frames were distorted/slanted and no good. Im never coming back or recommending this place.
Fantastic service from truly caring people. Have been a loyal customer for the past three years and cant imagine going anywhere else for something as important as the health of my eyes. When my last order of contacts was on backorder, they went out of their way to ensure I was taken care of by providing additional free trials.
I absolutely recommend the Fontana Optometrist group, this is my second year coming here and they are always so helpful and so nice. Awesome group of doctors and staff, thank you for the help.
State of the art equipment, great price and friendly staff! Dr. Douglas Leo is AWESOME!
Carlos is the best!! Well Ive always had good experience with all the staff really nice friendly and professional thank you!
Staff was very attentive and friendly. Dr. Gray, was great. Very nice selection of frames!
Ran late for appointment called the office to let them know they said okay. I showed up to an empty office and 2 snarky young ladies that just informed me they cancelled the appointment and I need to reschedule. I chose not to argue, just dealt with it. They won’t be receiving anymore business from me
Always a great experience
This has been my second visit here. The staff is always friendly and very helpful. I reccomend this place to family and friends.
Have been going here for a couple of years now. All the staff members are friendly and make the appointment go smoothly and quickly.
Great friendly place. Been going to them for 12 years. I would love to continue going here, but they dont take my insurance anymore.
Office is beautifully decorated and is very clean and inviting. Usually, the front receptionist is welcoming and kind. However, my last visit was met with a gal that had a sweet voice, but she didnt smile once, and while talking to me, was busy taking care of another patients paperwork. She didnt look at me once.I have arrived on time for every one of my appointments, but have waited a minimum of 20 mins each time before being seen.The technician who did my initial eye exam was fantastic! Fun and perky!Dr. Leo spent as much time as needed and addressed all of my questions thoroughly and unhurried.The girls that have helped me choose frames are extremely patient and give honest feedback. Im terrible at making a decision and spend more time than I should making a frame decision. I have never felt like the girls were annoyed.I really think their prices are way over inflated. We have great insurance, yet I still spend nearly $600 for my glasses. I did ask for my prescription and I plan to look elsewhere for the additional pair of glasses I need for computer work.
My family and I have been patients of Fontana Optometric for 27 years. We have always been treated like family by all of the workers there. We were referred by the Lions Club who paid for my 6 year olds first exam and pair of glasses. Dr. Leo has taken excellent care of all of us. The new office is gorgeous! Want a great eye care experience? Go to Fontana Optomteric!
All the staffs are super friendly, my daughter had her very first visit and she was feeling nervous/scared, and they made it so easy and comfortable for her🤗
Been xoming here for years nice, upbeat and knowledgeable personnel.
Been going to Dr Wong for as long as I can remember, and fortunately for him, he is semi-retired, unfortunate for me, as it is much harder to schedule an appointment with him... the staff is very professional and friendly, and although they have other doctors there I could switch to, which I hear are just as friendly and good as he is, I think I will stick with Dr Wong until he decides to retire, permanently, before looking for another optometrist...
One of the friendliest staff o have ever encountered, thanks Dr. Flores for make my visit fun and enlightening.
Great customer service provides. Comfortable, Clean and Professional environment that I felt I could entrust my vision care with honest feedback.Fontanta Optometric Group also has a wide array of products including Scuba goggles, Safety glasses, Respirator (full face) glasses inserts, and more.Plus luxury frames Prada, Rayban, Gucci, Fendi, Coach, Tiffany and more
Fontana Optometric Group is the finest eye care professionals I have ever known. I will never switch eye doctor as long as I can help it. My family has been going to their office for over 10 years and they treat us like family.
Staff and doctor was so friendly, definitely come back here.
This place have bilingual personnel, they are polite and very helpful.
Fantastic service and prices. I was so sick of going to Costcos tightly packed Optometrist office and believe me when I say that as soon as you walk into here, it feels very comfortable!
Ive been going to Fontana Optemetric now for five years. Service is excellent, staff is awesome, facility is very accomodating and comfortable.Knowledgeable about my insurance coverage and always explain to me what is covered, and what Ill be responsible for while Im there.Only doctor I actually look forward to visiting!
Friendly, clean, professional and very clear in explaining the procedures during each process.
UPDATE This update is difficult but neccessary. I went back for a regular eye exam. Which went well. Again the Dr was very nice. I think my purchase was over $1000 for 2 pair of glasses. I was told it would take up to 2 weeks. I called on day 15 only to be told my order was not in and to call back in a few days 😐. I called back and only one pair was in so I went to pick them up. It had been 3 weeks. At that time I was informed that my second was not only not ready...it was on hold. 🤔 uhhhhhh ok...lets fit these glasses. After NUMEROUS tries (they were progressive) I couldnt see out of them, so they remeasure my eye and THE MEASUREMENTS WERE WRONG!! The guy was so embarrassed but he said the good news was my second pair would be right because they werent started yet. Four weeks later I get both glasses and.....are you sitting down..MY SUNGLASSES PRESCRIPTION IS WRONG!!!!!! I tell them I no longer want the sunglasses so the guy says ok he understands. Then I get a call from the office manager who says they will NOT refund my money and my glasses would be ready within 3 days.I will not be purchasing glasses there ever again. Im pretty sure they work off commission.Thought I was havin an eye emergency and they took me right away. Very friendly staff great Dr. I believe I found my family optometrist!
Great service
Poor service. Poor attention to detail. Avoid this place at all cost. Take your money anywhere else. They lie and try to cover up their own errors instead of taking ownership of a mistake. Poor business.
I went to Fontana optometry group after a terrible experience with Fontana Kaiser, Im so happy I went to see Dr Wong.at Fontana Optometric to have my don reexamined. The experience for my 9 year old son was like night and day, it was such a big difference I decided that Fontana needed to be reported to the states for neglect and abuse.
Very good service. And they dont make you wait too long to see the doctor
Very nice staff! Clean office.
I love this place! Super Organized n fast!
It was an amazing experience I havent been to an eye doctor in over 20 years they made me feel at home they didnt make me feel stupid because I havent been doing eye doctor in so long I would definitely recommend them to all my friends and family
Thank you for hurting my mothers left eye. By Putting pressure on her head and now she has a hard time seeing, She is in pain now thanks to you guys!
Ive been a patient here for the past 7 years.. I have no complaints!!
I have been coming to this office ever since I moved to Fontana, clean office, staff is very friendly as well as their Doctors. I bring my son here now.
Nothing better Ive seen. The best.
Love this place!! Very professional
Paid alot on contacts and glasses for the cheapest brands and frames should of just stayed in my original eye care doctor...never coming back
This is the best place for eye care
Great customer service.
Am a little disappointed with the Dr, because at the end of the exam nothing was explained or comment about the my eyes, just took off from the room and pass me to the person whos selling the glasses.
Never received my glasses
Very professional staff the best great service
Excellent service
I recommend them Excellent service and very friendly staff very happy with your service ✌️