Anytime Ive had a question about my automobile theyve always had an answer its a great store with a great staff.
The staff is knowledgeable and extremely helpful. Thanks for the great service and help!
They were fantastic! A wheel fell off my trailer on my way to go crabbing at the coast, so I was stranded and 2 hours from home. They not only sold me all the parts I needed, but re-packed the axle side of the wheel, and showed me how to finish the job on the side of the road. Thank you!
Needed oil and wouldnt you know they had some.
Received the wrong part MANY times. Confirm your item!!
Wish prices were better but they always have what we need
Great staff, willing to go the extra mile to insure you have the right part!
The person who helped me was able to find the part I needed quickly and even helped explain how to replace it on my vehicle. He was also incredibly courteous and very helpful. Definitely will be going back for any other parts needs I might have.
Mike the manager is a good dude. Been shopping with him since he ran the Banks location.
The widow next door had car battery trouble. I helped her take the old NAPA battery to the NAPA store in Forest Grove OR to get it tested. It was bad but still had some warranty time. She didnt know where her deceased husband put the receipt for the old NAPA battery. The kind store manager approved the prorated credit for the old battery anyway. AMAZING CUSTOMER SERVICE!
Its pretty much what it shows a auto parts store. Staff always helpful
Always great service!
Staff was very nice. Very knowledgeable. And they had a sense of humor!What more could you want from an auto parts store?
Very good service . they were very helpful
Great Napa, clean and lots of parts. Really good staff.Shop NOT LOCATED at marked location birch and rt 8. The store is located 2mi East at yew and rt8
The gentleman who helped me was so nice and knows his job thank you 😊
Is good 👍🤑
Great place, helpful and knowledgeable staff.
I use to buy alot of paint from this store. was all ways treated good and good service. I even started buying pizza for them once a month. After they moved locations not only did one of the employees try to start trouble he also double charges my coworker. They lost my business. I actually rate less then one star.
Great customer service!! Went out of their way to help us and make sure we had everything we could need or want. Breaking down on a family trip and a long way from home couldnt have gone better! We were able to park behind their building, with our camper (& 3 small kids), in full shade on a 97° day to replace our alternator.
Lots of really neat things here! Its everything auto parts and more! From flashlights and torches to car organizers and air fresheners!
Could use a little more friendliness here,seems to be a lot of tension ? George although has been great.
Slowest parts store I have ever been toBesides that they barely have anything in stock. Took me half an hour of waiting to find out they dont have anything I need. 2 stars because at least the staff was friendly and tried to help
Friendly staff. They took the time to try to help me locate some hard to find trailer parts. They were open late before the 4th of July holiday, which was a big plus.
The crew has been horrible. The cashier Kaitlin one day put me on hold for 15 min! I ended up walking into the store and saw everyone just talking. Not cool. They need people like ken back in there and getting stuff done. Shows the new generation isn’t capable of working good. Bad store.
Great people that take really good care of ours needs at Tommys transmission thank you guys
Theyre ok. Need bigger selection.
Always friendly and willing to help with questions.
Its a napa
I used to really enjoy Napa and their products. Unfortunately, it seems that lately they have lost a lot of intelligence and will to help the customers. On 4 different occasions I have had bad experiences. Sometimes waiting as long as an hour for them to find me the correct part. One occasion a lady working here finally got fed up with trying to find lug bolts for my 04 Pilot and told me that they cant get it. Not again, Satan. Ill take my business to OReillys.
Guys know what they are doing. Spend more on parts but worth it to get the right parts the first time
They have an extensive inventory which gives you more choices and excellent customer service
They always find what you need
Ya napa is not napa cant exchange parts 20 miles from home let alone across the country
Wish every parts guy was as helpful as Ken deffinley say alot for us old guys. Lol
They ordered the incorrect part. It took over two weeks to arrive and then they wanted to charge me for the shipping. Then they refused to give me my money back. Wont be going back. From here on out I will be going to Autozone
Local place and competitive prices
This store has the best selection of parts
Very good customer service
Nice, helpful people.
I trust the people here more than auto zone, and they actually know what theyre talking about and have the parts you need
Usually have the good guality parts
My dad owns a auto mechanic shop I am often tasked with ordering parts and this place sucks. As my dad is a busy man he does have time for me to waste even. This place is way unorganized and I Wil be put on hold forever then I go and order from shucks.
Prices are high but you get the right parts.
Great service
Counter service was extremely slow.
Fast and knowledgeable
Great prices and selection
Very helpful
Slow service
Friendly
Well kind
Satisfactory
You can buy what you need here