Was really happy with my purchase. Great company to deal with. Great packaging. This company is a class act. Fast shipping. Hope to do business with again. If you like collectibles this is your place.

I have purchased from Secret Compass a few times now. Shane @ Secret Compass has been one of the best guys to deal with. When I have reached out to him to ask about product pre orders he has been patient and very responsive to my many questions. I love Secret Compass!!! I cannot recommend them enough. I will keep buying from Shane and Secret Compass.

Just had my first purchase from secret compass and would absolutely recommend them, excellent experience. Great customer service, lightning fast shipping, really couldnt ask for any better. I wouldnt hesitate to order again from secret compass (in fact, Im already eyeing my next purchase) :)

I’ve been a collector for a few years now and just recently came across this store and so glad that I did! Not only did they have some of the harder to find collectibles that I was looking for, but great prices and fantastic customer service. The owner, Shane, was terrifically helpful, answered my questions, and got me my order in a timely manner. I couldn’t be happier with his service and will certainly be returning for more!

Item shipped fast and arrived perfectly packed. Plus Shane is awesome, and helped me track down a replacement part when my order came with some slight imperfection. 10/10, great shopping experience

I have bought several items from Secret compass. The customer service is fast, nice, and personal. I would highly recommend buying from Shane and the Secret Compass Team. Thank you for all your help!

Shane at Secret Compass went above and beyond for me when I purchased My Ironman Lifesize bust by Sideshow. He was fast responsive and genuinely cared for the customer. Secret compass has earned a customer for life due to Shanes hard work and customer service! If you want to buy any collectible, this should be your go to shop!

Purchased a statue that arrived with a broken piece, which was replaced. The new part had a manufacturing defect. Shane was helpful and very professional and allowed me to return everything at their cost and exchange it for a completely different item. He even discounted the shipping. I would 100% buy from them again.

Excellent customer service, smooth transaction and very competitive pricing. Highly recommended. Looking forward to doing more business with Secret Compass. Thank you, Shane.

Awesome! Thank you for helping

These guys were brilliant with my order. Shane contacted me about the shipping price personally. I highly recommend them.

Great company, very helpful staff. Had a small problem and they did everything to solve it. Would buy there everytime again 😉

Great service, speedy replies to my emails and helped me get s product shipped to the UK that no one else would offer. Fair prices and item came in perfect condition . Top marks thanks so much Shane and the team

Awsome experience. Shane is super to deal with,always the best customer service and super speed on shipping 5star check em out!

I have been buying from secret compass for years on their online website, amazing customer service, communication and the best prices. They are my first choice when I order statues and collectibles. Anytime I had breaks or damages, they helped with replacements or partial refunds. Fast shipping. Shane the owner is a outstanding guy

STAY AWAY FROM THEM!! ( especially when you live overseas!!)THEY SOLD ME A DEFECTIVE 2500$ STAUE FROM SIDESHOW!! Seller is very uncooperative and rude and cares more for his pocket then for his customers!! ( Shane, the owner, doesnt even try to contact Sideshow to find a solution for this mess!!) DONT FALL FOR THE TRICK TO GET A DISCOUNT, BECAUSE ITS A TRAP!!! Better get 5% discount and buy direct from Sideshow!!( even after 1 year they gave a refund or trying to find a solution for a factory defect!!)DONT FALL ALSO FOR THER TRICK THAT THEY CALL ALL BAD REVIEWS FAKE!! MY REVIEW IS REAL!!! SHANE IS VERY UNCOOPERATIVE AND UNPROFESSINAL!! ( ESPECIALLY WHEN HE FINDS OUT YOU LIVE OVERSEAS!!!)I bought over 30 Statue from USA, NEVER HAD SUCH A BAD EXPERIENCE!!!😭😭😭

Shane and his team at Secret Compass know how to treat a collector and their customer service is tops. I have had multiple deals with them and they are exceptional.

Youll probably see reviews mentioning all the different items, prices, Prime 1 partnership, etc. .But thats not what i want to focus in this review. I want to focus on how supportive and helpful Secret Compass crew is. Its clear they share with a us a common love for this hobby, and specially for us, brazillian collectors, its this help that still allow us to keep collecting. Totally recommended

Amazing company and excellent customer service. Ive seen some reviews that say otherwise and I think those people must be trolls or competitors. Ive never had any issues at all, and I got a chance to meet the staff at NY Comic Con - really nice people, who are genuine. Now just need to save up for my next purchase!

Ive dealt with Secret Compass for over 7 years with numerous transactions and have always been treated in a friendly and professional manner, and in some cases the staff have even gone above and beyond to help me when Ive had my own issues that interfered with a transaction. They have delivered quality products in a timely manner considering our hobby where very little ever comes from the manufacturer in the time indicated....you can only control so much. Recently I noted some negative reviews and thought I would throw some support behind my favorite collectibles company. Whoever this is obviously has way too much time on their hands, and since I know the issue has been resolved needs to get a life. If you want quality service, friendly staff, and have experience in the collectibles market, this is the company you want to do business with.....ignore the trolls!

So impressed! Great customer service! Shane and his team know their inventory inside and out, and answered all of my questions... Great response time and my products arrived, as described - sooner than I expected! Thank you guys and I’m looking forward to doing more business with you in the future. Very pleasurable transaction!

As a statue collector since 2011 new collectors often ask me if Secret Compass is a reputable company? I say, ABSOLUTELY! Not only is their customer service staff friendly and quick to reply, but Secret Compass will not price gouge you like some sellers often do in this hobby. Secret Compass is a one stop shop for collectors and their newsletter is actually newsworthy. Secret Compass provides all the information you need in one email to keep anyone up to date on what is new, expected to be on sale and my favorite, shipping soon in the statue collecting hobby.

Its no Secret that business with these guys is five stars! Shipping was fast, communication was on point, and figures arrived as noted. No Gray areas here! Team Compass has always led me in the right direction! Thanks again!

Great service! Great stuff! Shane was extremely helpful in answering all my questions. Super fast and friendly service. I definitely recommend them for your collectibles.

Love doing business with them! Great customer service, super friendly staff and a huge selection. Also super fast shipping to Europe. Can only recommend :)

Shane is the man! Secret Compass has one of the best customer service out there. I will definitely be back (soon) and add more items to my collection. Thanks you, dude!

I needed a unique gift for my little boy and I found it here! He couldnt be happier. He loves it 😊Thank you Secret Compass. With this kind of service, you wont be a secret for long. My girlfriend placed an order with you yesterday!

So knowledgeable and passionate about what they do! I love working with everyone at Secret Compass. The communication is on point, I never have to question if or when my order will arrive. Thanks Shane and crew!

Shane & co. are great! By far the best deal I’ve seen on the Blitzway Godfather. Shipping was fast, considering the distance and the fact that it was FREE, which for an an item this size is a huge plus. Customer service and communication were top notch. Can’t recommend these guys highly enough.

Super responsive & helpful in helping me choose a gift for my out of state nephew. I was completely out of my element and Shane actually called me on the phone to discuss my options and needs. The gift got there in time and they made me look like a superhero myself! Thanks Secret Compass!

Secret Compass has been a reliable source of collectables since I discovered them years ago. They have certainly really helped me expand my collection. Excellent customer service and high quality products.

Shane is the best!!!! He was able to help me get prime 1 studio transformer from prime1studio. anything collectible item guy email shane he can get it for you! nicest guy ever to work with..

Great customer service. Will be purchasing from them again. The owner Shane and his staff were super helpful.

Secret Compass has exceeded my expectations with every purchase I have made over the last eight years. Top notch customer service and great prices to boot. Highly recommend this company if you are into high end collectables!

Excellent service, Shane was responsible when I had a problem with my statue, he was responsible and very kind, thank you very much

Love doing business with Secret Compass. I buy all of my sci-fi, comic, and fantasy collectibles from them. Their staff is knowledgeable and shipping is prompt. Thanks y’all!

This was my first purchase with Secret Compass and it was on Ebay. I was initially sent the wrong item but once I contacted Secret Compass, Shane and team at the store went to work they tracked down the correct figure I purchased redirected and had it to me with super fast shipping! They made it right! Great business!! THANKS!!!

Incredible customer service and amazing products that are unavailable anywhere else. Highly recommend!

Got the Batman family from Q-master. The service was great! Shane and Miri até the best! I recomend!

Extremely helpful and super fast response time. Awesome products, awesome company!!!!

I have always had great customer service experiences with The Secret Compass. They are punctual with deliveries and have always provided me with high quality products.

5+ stars! Great experience! Highly recommend.

Great seller, awesome service

My Wonderwoman costume and props for Durango Snowdown 2019 was exactly what I ordered. Shane and the crew are the real deal! If you have questions about what you see, please just call them and talk to the crew!

Unpleasant experience. Shane was not helpful prior to the purchase, ignored my messages. Bought the item nonetheless, item arrived damaged. Contacted Shane for a possible exchange, solution to the problem. Got rude and unprofessional messages in return. Would never buy from Secret Compass again.

I have been dealing with Shane for over 6 years on and off for my statues online and he never fails to come through. Trustworthy!

Shane was helpful prior to my purchase. And the transaction went amazing And I love my Efx Boba Fett helmet.thanks a bunch SCO, 5 stars all the way through

Horrible experience. Dishonest seller . The person (Shane), I was communicating with was rude and very unprofessional, was lying to me the whole time. They have never responded to my messages. Will never order from them again. Buyer beware!

PreOrdered a figure TWO years ago . Left a deposit. Received a couple of emails apologizing for the delay. Two more stating the figure will be ready soon... tons of Spam but NO confirmation the figure was ready.Contacted them yesterday and they have SOLD my figure stating I did not respond to complete the purchase . When I asked for my money back ( we are talking only 40 dollars ) Shane threatened me that if I make a credit card charge back he will red flag me with all other collectibles companies so they will not sell me anymore ( Shanes email available upon request for anyone to see, just contact me) . I AM forcing a charge back . Will not let these crooks rob me like this. BEWARE OF PRE ORDERS WITH THESE GUYS.

Worst experience, no communication, ignoring the buyer`s request then lying stating that the messages were never received. Stressful experience and very rude customer service, will not buy from ever again.

I have purchased a couple of items here and the quality and experience was great.

Ive purchased several items from Secret Compass. Their customer service is top notch. Always willing to help and answer any questions you may have. Always a pleasure doing business with them.

Shane is super kind and has the most amazing customer service helps me with all my orders and always responds back to any questions i have!

Perfect buying experience. A lots of products and all whats new on Collectibles!

Horrible company to deal with. Dishonest owner. Bad business practices. Will never buy again. Buyers beware!

Shane is an absolute saint and a savior for any customer service issues. I placed an order directly through a company whose products they distribute and after 6months of not receiving the product I ordered, I called SecretCompassOnline to ask for help.Shane listened to me, corresponded directly with the manufacturer and shipped me the product from his inventory.The product arrived timely after my first conversation with Shane.These guys care about their customers and will make sure you are happy with your order. Wish they sold more things that I need because I would order from them over any other distributor out there.

The gear they provide and the service has been above par every time I shop with them. I highly recommend stopping into their show room as well because it will blow your mind.

Amazing company

ENG: I made a small dream come true only thanks to them, they are true professionals in the sector!An excellent price, a fast and reliable shipping in Italy and continuous assistance.I will definitely buy from them again!ENG: I realized a little dream thanks to them, they are true professionals in their field!An excellent price, a fast and reliable shipping in Italy and continuous assistance.I will definitely buy from them again!

Thank you Secret Compass for facilitating the shipment to France.perfect send fast

Top seller 👍👍👍Good communication with Shane 🙂I recommend without hesitation!Thank you very much the Secret Compass team 👌

PerfectTop company, quality packagingQuick expeditionI recommend SecretCompass 👌

Secret Compass is the most complete and serious company, always finding the best collectibles, best prices and not to mention the excellent service. Congratulations and thank you always for providing this joy. A big hug to the whole team.

Excellent service and assortments of collectibles! Worth visiting or buying on your site! 100% loyal customer!

Excellent store to buy collectibles and first class service! 🙌🏻🙌🏻🙌🏻