First and last time I go to this store. Went in and found the scream costume, with the bleeding mask (which was on the label as well). Bought for the average price $50, however, after getting into my car and let my son have it and after he opened it we found that the mask was wrong. It was a regular mask, not a bleeding mask as advertised. Went back in and the guy at the register said that since it was open we couldnt return it, but how do you find out the packing is wrong without opening it? Waist of time and money going to this store.
Super cool store! I have a holiday tree up year around. Anyway, I love to stop here to find items to put on my tree. This time it was for Cinco De Mayo decor. They had a selection of things I needed! I was so happy. Shopping for Christmas tree decor for other holidays isn’t always easy! I’ll definitely continue to go back. I did enclose a picture of the Easter Tree that the eggs on the tree came from here.
Always find what I need for a good party! Careful though, prices add up quickly. 😖 Often I find similar items for less $ elsewhere.
Not gonna lie had the exact thing I needed to complete my Halloween costume. I was about to give up so I went there and sure enough boom $20 right there. Next time around Ill just come here first.
Employees were very helpful and nice. The store was enormous, huge selection. Make sure to make a list first before going in so you stay focused on what youre buying and dont get distracted. Other than that its a great place to shop!! Thank you Party city!!!
Found what I needed. Great place to find any party need. And they have a wide variety of fun shaped balloons for all occasions.
Pretty much a one stop shop for everything you need!! Would be real nice if they had a catering service attached lol
Deb is the best! She is truly a shining star for the store and is there reason I will come back.
Great store, great selection of party goods and Halloween stuff!
If i can give it a zero i would the employes are rude little girls like grow up and do your job i get that young kids have to work but the managers should show them good customer service if not they shouldnt have a job !!!
They always have what Im looking for, but its a little expensive
Sometimes the product selection is a little limited. I bought some items today and a few of them were missing from the boxes....
Supper great placeIam fixed income so the prices were really in my budgetBest part as far as i could see all products for characters were official products and not knockoffs
This place has gone downhill! Wont shop there again
Nice customer service
Gets you all your party needs! Baby girls first birthday party will be a hit!
Lots of stuff for most every occasion
My order was up grated when I got there. Balloons lasted 3 days.! Pleased!!
Employees weren’t trained on how to do a return...
Great selection
Very little stock.
Great sales at the end of the holidays! Staff is always accommodating and helpful. One of those stores you avoid thinking they must be pricey (but they arent). If you havent checked this place out, you should.
The staff was amazing 👍 expect me to be a long time shopper. Gabby, Toni and Kyler were fabulous they worked together and had very good people skills!!! Be prepared to see us again!!!
Wonderful people who really went the extra mile to assist me with my balloons for my daughters birthday. They looked absolutely amazing! I will 100% recommend this place and the stuff they were beyond wonderful. Thank you!
Great service
I walked into Party City and was pleasantly surprised at the large variety of celebration items that they carried. I found exactly what I was looking for, and will definitely be going back again!
This location is like any other and well stocked. My issue is with the staff that is literally a group of kids standing around together laughing and joking. Was not greeted or asked if I needed any help. When I asked this group of kids where to find a specific item I was told by one of them that they dont sell it while the others looked around aimlessly until one girl who may have been the manager said it might be in aisle 8... she was correct. I know kids have to work to but this location needs a serious manager to keep these kids from treating their place of business like a local hangout. There was even kids who didnt work there in the group having a great ol time. If this is read by corporate, you need to send someone down to this location and find a responsible manager who can teach these kids how to work in retail and learn professionalism. As a business owner myself, I would be appalled to see my business being staffed in this manner. Again, good selection as with any Party City but this place needs some attention towards staffing.
I love this place. It is always a fun time exploring and shopping for party supplies.
Great customer service!
This was a super cool place. They were pretty friendly, and they had awesome things for some pretty good prices. Only problems was the store was kinda messy and they were out of helium (not their fault). Would reccomend and will come back.
Seemed a little too festive and not very somber. I was getting supplies for a wake and most of the items s would not have been appropriate.Staff were very friendly and knowledgeable.
We like Party City especially because theres lots of things in one place for parties. You are definitely going to pay the price though for going to a party store vs going somewhere else but you do get more selection. Our kids dont like to go to Party City around Halloween because they think its too scary. I wonder if they can move some of the scariest stuff to the back of the store during that time. They do have a really good selection for kids birthdays and a good candy selection for goodie bags.
They literally have everything, I love that its divided into separate colors, great for school spirit.
Ordered five bouquets of mylar helium balloons; they were high quality and fairly priced. Tony was very helpful with the selection. Great place!
Its got all the holiday and party stuff, was pleasantly surprised by their Mardi gras attire.
The store was clean and organized. But when we went to checkout there was a mile long line and only one person checking is out. Then 3 other employees walked out of the office and said that the cameras didnt show how long the line was. They need to adjust it to provide better customer service.
Found everything I needed and Maddie was extremely friendly and helpful! Thankful for people like her is this busy season
Its ok, we bought the wrong thing and they wouldnt let us return it.
It is in a great location. Close to toys r us and Target so you are sure to get everything you need in one stop. The store itself isnt any different than the others so my rating is based on cleanliness and location.
I went in here right around Halloween and it was a messy madhouse, but I dont know that I could expect anything else. Im sure they do 90% of their business in the two weeks before Halloween. would be five stars but knocked off one because the girl behind the register acted like we were insane people for asking her to help us find something.
They have so much to pick from! My daughter loves masks. So went here to pick one out for her birthday party (masquerade theme like on Labyrinth the movie)
The store has pretty good selection and the employees are very nice and helpful, in spite of how rude some shoppers can be. Im not sure I could be as pleasant if I had customers constantly nitpicking over prices and discounts.
Incredibly nice staff made my little girls day! Store was very neat and organized; found what I needed within a huge amount of inventory. Low prices, lots of balloon options and really nice staff.
Horrible customer service. I placed an online order for balloons and 45 minutes before I was supposed to pick them up, they sent an email saying they cancelled my order. No phone call, no explanation, no apology. I went to the store and asked if I could get part of the order (I placed about a $50 order of 20 plus balloons) and they were completely apathetic and not accommodating. I commented this seemed like bad customer service and the only reply was, “you’ll get a refund if that’s what you’re worried about.” I called Safeway and they were able to fill a balloon order for me in less than 10 minutes. I’ll be giving them my business from now on.
We went there last night to get costumes. Im 9 months pregnant ai I was trying to find one that would be fun and fit. The guy helping us literally stood practically on my husbands lap the entire time we were trying to choose. He ruined the fun it it. Then rushed to only help my husband and didnt grab my costume when I asked. He came out with my husbands and not mine. So I asked again and he comes back out and says we dont have it. Then basically no other help from him and he moved on to the next customer. Again standing there breathing down their neck while they were shopping. I give the store 3 stars only to be fair as the cashier was sweet.
WAY over-priced!!! The balloon collection that we ordered online seemed like a good but, but we did the rest of the birthday party shopping at Target and Walmart.
Always enjoy Party City. Mostly went for Halloween related stuff... Much cheaper overall than Halloween City for the same things.
Awesome customer service. Something for everyone! Comparable prices!
I ordered a bunch of things for my kiddos party online for in store pickup. They had a great selection and it was super easy. It was all ready the same day!
Good customer service at register. Busy on Sat. though. Go another day of the week if you can.
I have tried calling this store 5+ times to find out if they have an item in stock. The line says busy. I called Longmont store and informed me the fort collins store doesnt like to answer their phone. This makes it inconvenient for someone wanting info before driving from johnstown to find out they dont have it. Tha kful for the help from longmont store but horrible service from fort collins store
A lot of fun stuff for the kiddos.
This place has got everything under the sun for any kind of party you might think of ! They have so much that it can be difficult to choose what items to purchase. The staff is extremely helpful and always greet with a smile as well as check out.
I was disappointed in the selection. This is funny because Party City has pretty much everything. However, being in a college town one would expect more matching colors of the local University. The green was not the same color as Colorado State.
They had the cutest costume every and we were looking electly what we were looking for
We go here for all of our party needs.
The lovely ladies at the front desk went out of their way to help me after my balloons flew away. I am very grateful for their kind gesture!
Dont buy balloons from here, they only last 4-6 hours unless you pay extra. King Soopers gives you the better balloons and they are much cheaper. Shame on you for charging this way.
Perfect place to find everything you need for any type of party
Had everything I wanted for my babys party. Just wanted a little bigger pinata for a better price.
Love shopping here for party supplies! Although last time we were there in September, an employee was swearing up a storm trying to stalk shelves
The store and products are always great but, no matter what time of day I go there always seems to be a very slow and long line
Party City was, as usual, stocked full of awesome & fun party supplies & ideas. One of the funnest stores around.
My Wifes go-to store for everything party related. If they dont have it, it hasnt been thought of yet!
Party city is nothing like it used to be. They hardly ever have what Im looking for.
If you decide to shop here make sure that you dbl, triple check the prices and make sure the items are in the correct locations. I went in today and picked up a few items, when I got to the register the items were all double what they advertised on the shelf. When I spoke with the staff all three were rude and would not give me the items for the price listed. I recommend shopping elsewhere unless you like to throw your money away.
Great. Stock couldve been more full on specific themes
I didnt realize how much this place has!!!
Great place when you need party stuff at the last second
I was at this location in May to get birthday supplies for my sons 3rd birthday in July. We live in Montana and do not have a party city, so I got a bunch of stuff then because he wanted spicific items. Last night I got out all the party city bags that we brought home and started to get everything ready for this weekend. I purchased a box of 100 orange forks and almost 1/2 way through putting them with napkins I ran out of forks. I paid for 100 and received 49!?!? This morning I called and talked to the manager and she said just bring them in with the receipt. I am about 8 hours away and explained that plus I already have the other 49 put together. She said just go to any party city, we do not have a party city where i live. No apology, or possible explination. I will definitely not be back!
Nice things in general, but service level gets worse each time I visit...
I love this place.,the staff knows the aisle, part o the aisle and the heighr of the shelf where anything is!
The store is always clean, the people are super helpful and friendly, and they have affordable prices on all kinds of different types of party items
They keep the pictures of the halloween costumes on the wall even though they ran out.
Epic fail on customer service. Lets wait in line for 20 minutes with only 3 people ahead of you.
What a bunch of lazy people. They don’t do same day balloons. Just needed a single number 2 balloon for my kids birthday and they refused to because they had ‘too many orders’. No one was doing anything. Just a bunch of lazy high schoolers.
Definitely more expensive than Walmart for party supplies but better selection.
I found a $10 costume. That works !
Horrible customer service, items didnt ring up with the price listed on shelf, took items back, manager didnt want to price match amount marked on shelf or meet in the middle. She made me feel like the dumb one who couldnt decipher the description of the item. Then, both the manager and cashier acted like it was inconvenient to refund my money. I wont be going back and that was my first time going to this location.
Awesome
Love this place! Always have some little sale going on
Did not have what i was looking for was told it was put in storage to make room for halloween decorations
Always so much fun!
Its okay, but target has batter prices and quality for costumes . Plan ahead and save party city for decorating
The variety of stuff for birthdays, they have so much to choose from.
Any occasion they have your decorations
Good character stuff for kids birthdays. Expensive for the basics, like colored plates, napkins, etc.
Nice staff and well organized.
All the employees are very friendly and helpful. Will come back again.
Great place for party essentials!
Not only will you be placed on hold twice for 10 minutes but you’ll also receive the WORST customer service ever. no one was able to help resolve our issue whatsoever.
We find all we need for special occasions!!
Had what we where looking for. Go smarties!
The staff was very helpful and friendly
If you need shot tops for cupcakes this the only place in town that has them.
I didnt find the specific items I was looking for, but I will come back for party items frequently in the future.
Very good for party return gifts