Forget Buying anything from FB Marine Group. The owner Randy told me the boat is the cleanest boat in the Country and that the 90 hp Yamaha has been fully serviced (the engine was blown - see below). He also told Warren from Marine Unlimited (who I had look at the boat) that the engine has been fully serviced. Would Randy lie to someone he has known for 30 years? Apparently, yes.The Yamaha had NOT been serviced (see attached pictures of parts that needed to be replaced). In fact the trim motor was broken. My shipper pointed out to FB Marine that the trim motor was not working when they tried to tilt the motor when they were wrapping the boat to be shipped. FB Marine didnt care and sent the boat 1250 miles up North.So, FB Marine sent a broken engine after all the lies they told JUST TO SELL A SMALL 15 BOAT. Just imagine what theyll tell you on a larger boat. So far, I have spent $3,000 and the 90 hp Yamaha engine is still not working properly.On top of that, Randy takes weeks to call you back. We signed the purchase agreement on May 16, 2019. The boat wasnt ready to ship until June 24 but FB Marine didnt send my title until AUGUST 10. So, we missed using the boat for the 2019 boating season (its now Aug 21 and the 90 hp Yamaha still does not work properly).September 8, 2019 update -- the engine is blown and beyond repair (repairs would cost more than a new engine).
They came out to tune up my engine (100 hour tune up) and fix the bilge pump. I thought it wasnt working, but ... i was screwing something up on my end ... but they still went out to check everything for me. They just went above and beyond. Their price is a bit high, but i would rather get 5 star work at a 5 star price than 3 star work at a 3 star price. Good communication as well.
Im the captain of a 68 foot motor yacht that was purchased in Sept 2019 through a different dealer. While my dealers service team has been good, on occasion, FB Marine Group yacht service team has been subcontracted out for continuing issues that my dealer cant resolve. I couldnt believe how much actually got done the first time they came. After multiple visits they continue to live up to the initial standard they set. Without hesitation I strongly recommend the FB Matine Yacht Service team John, Gabriel, Tim and Cory.
Great serviceFriendly peopleVery professionalWould use again.Had another + experience during recentstorm. Stored my boat there and had somefairly extensive service and repairs. Also had my boat detailed and it was delivered to my lift looking better than when I bought it!First class operation, James is the best!Communication, Knowledgeable and Professional was first rate!
Very Bad Price and the Boat wos over 4month in Repair^^..... for 40.000$...!!!
Randy sold my boat fast and for top dollar. I would recommend FBMG to anyone looking to buy or sell a boat
One of the most family orientedBusinesses Ive dealt with.Ashley gets thing done and Randy(Owner) cheers her on.I will do business with them again.
Drove 6.5hrs from Georgia to view and make offer on 38-ft Fountain. No response. Called everyday. Agent would not respond. Email. Cell phone. Office phone. Nothing. Office would not forward to alternate agent. Manager. Anyone. Extremely disappointing.
Excellent Service. Very knowledgeable, caring staff. Great overall purchasing experience. Provides full service portfolio from purchase through to marina. Great quality line of boats.
Just had my two Mercury Verados serviced plus a few small other issues taken care of at Fast Boats Pompano. Really great service, done quickly. Jeff the service guy was great and kept me informed throughout the day on progress. 10 out of 10 which in my experience in Florida is a rare score!
They should be renamed to Ripppofff-Group
Jeff in the service department really helped me out. My family was down on vacation when my boat trim failed. Jeff was there the next day to fix it so I could get back out there with my family. Truly fast friendly and efficient service.
Fantastic company. I purchased my boat from FB two years ago and have serviced there ever since. Jeff Cunningham and Ryan Freyre in the service department are honest, responsive and get the job done quickly. They are a pleasure to work with. On the sales side, Brian Maguire is the guy you want to see. Super nice and no pressure. I highly recommend this company.
Customer service from the owner Randy was sub par. Brokering a Donzi for a customer, never responded to emails, never returned phone calls, I had to work directly with the owner of the boat. Deal never happened.
Excellent and reliable establishment.Did not try and “up” the service needed and performed just as promised.Excellent follow up.Honest people!!!
Good looking boats. Clean shop
Very honest and professional company. Very experienced and know what they are doing.
Great knowledgable staff, both in sales an service. Fair prices, quick turn around. I highly recommend!
Ryan really provided excellent and very fast service and got me back on the water very quickly. Very professional service!
FB Marine did a terrific service on my new 35 Contender and helped me do so custom additions that have made the boat even more fishable. Excellent service, professional and friendly staff, great attention to detail and a good value for quality work.
I was quoted half the price of what a local Fort Lauderdale Marina wanted to charge me for 100 hour service on my Key West. Jeff performed the work quickly and at the exact price quoted, including tax. This is a five-star Marina.
Good morning Lisa all your people that you have working there from a 1 to 10 I give them a 10 thank you for all your help and I’ll be back to do business with you thank you
Zero stars is more like it. Rude, sarcastic, no information or help even during survey /sea trial. Shawn refused to demonstrate anything and said to me “what do you think your buying the Queen Mary”. Lack of support/respect/knowledge are some of the reasons I did no purchase boat. Totally bad experience at F-Marine.
I drove 10 hours to view and make offer on a 25 ft boat. BIGGEST PROBLEM they took my deposit check and deposited it after I said I didnt want the boat. $4400.00. I still have not received reimbursement. The boat trailer wouldnt have even made it back to ga, full of rust and slick tires with one tire having a hole in it. Warning light came on on verado engines detecting knock in motor. I was given some line about a little water may have been in oil or gas but that was normal down there. I was treated like I was an idiot. I may be a woman but I have been in the used car business for 25 years and I and a USCG master Captain and run a charter business. I know how to check out an engine. I usually dont leave bad reviews and I probably wouldve let the bs slide if I had received my money back,,,,BUT I HAVENT. I would not recommend.follow up.....the owners called as did the office manager. They were very sorry about the situation. Money wired into my account. As a business owner myself I understand they may not be bad just have a bad apple under their roof. Will change to 3 stars but the entire situation cost me a lot of money.
What a great bunch of people working there. Family and customer service is what puts them head and shoulders above others. Great Job!!!!!
Excellent!Brian is the Best!!! Period!!Always takes care of me!!The entire team is Amazing!Only place I will ever buy a boat!Cornell
Nice, knowledgeable & friendly staff willing to go above and beyond expectations.Would highly recommend doing business with this group!
The staff at Fast Boats Marine are outstanding, but the thing that makes them unique in the marine industry is that the owners (Randy & Kim Sweers) are so involved and accessible with their clients and the community. Id recommend them to anyone.
Plain out the best marine company honest trustworthy staff and very knowledgable
THEY HAVE WHAT YOUR LOOKING FOR
They do a really good job and are dependable.
The team at FB Marine did a great job and they were very thorough, as well as, professional. Hats off to the group!
Excellent service and help. Jonathan Tarlow
Refreshing to meet genuine honest caring people!
Very responsive and the techs they use are knowledgeable
Excellent engine service and excellent customer rappore
The service guys are great.
Best in Fast Boats :)
The Best!
High prices
A1 service from end to end....