Called today to inquire about getting an air filter for my Harley, since nobody in my area wanted to help me at all. Ariana had such a positive attitude from the time she picked up the phone to the end of my order for the air filter!Thanks so much for your help Ariana and look forward to picking up my air filter on Thursday!
Horrible customer service! They tell you on the phone the shop has a specific bike part and when you get there they say it’s not available, not in stock. Why do you lie? Totally misleading and unprofessional. Please respect people’s time and please love what you do, this is not the way to operate the business.
Heaven 😎
Depressing to see that many wrecked bikes, however, on the other hand a way cool place to visit. Staff are friendly and knowledgeable. Almost anything for a Harley, both old and new can be found there. They also have a great stock of aftermarket accessories and clothing. I visit often and recommend them highly. Prices, above all are reasonable!
Am helping an ex-neighbor prep their bike for a cross continent tour and we needed to find a bolt to secure the seat to the frame (old bolt had stripped out). Found this shop on line listed as Bikers Inc. When we got there, the sign said Brooklyn Harley, but figured a bolt is a bolt, maybe they can help.When we were asked what kind of bike we were looking to fix, we said a Suzuki dirt bike. The response from the salesperson was less than polite and his attitude changed as soon as he learned we werent working on a Harley.My ex-neighbor was much more polite than I would have been, but then again, they really need this bolt. We were shown to a couple buckets of used bolts and told to have fun.Based on my experience here, if you dont have a Harley, or if you dont want attitude from the sales staff, you probably should stay away.
I gave them a part number thru the phone, they said they had it. When I get there after driving 1 hour each way( 2 hours total), they didn’t have it. Horrible thing to do to anyone, this is the worst customer service ever!!!
Very well stocked, organized, knowledgeable, and helpful. I will be coming back here in the future for anything I may need for my bike.Google maps lists them as being open until 9pm during the week. They actually close at 5pm.
Easy to get to and very helpful. They WILL suggest other places to go; if they cant or dont have whatever you want. Lex the (Mechanic) is BETTER than hell say, hes modest, bilingual & very Professional.
One of my fav places. Been here for years. Usually willing to haggle a little. Good selection of bikes and parts. Their mechanic is a good one and great guy too!
Awesome customer service! Lex serviced my bike today in a timely matter and I swear its running better than it has in a long time. Every time I go in I am there for a hour just looking for new parts and apparel.
The place to go if you ride a Harley. They know Harleys. Al, Rex, Jason and Sam treat you like family. Rex is probably the best mechanic around. You can trust them to get a great deal.
Overpriced and not so good on customer service. I tried to buy a seat that is on eBay for $20 max and they wanted 99.99 and once I tried to bargain they just put it up and walked away .
Rude, racist, overpriced as hell. I called in advance, asked for a specific tank they told me they had plenty I drive all the way there just to have two tanks to choose from, garbage condition, nothing special and a ridiculous price. Then I practically get rushed out the door; mind you, Ive managed a bike shop and am very familiar with good prices and customer service, this place had neither!
They are selling parts at working prices that they KNOW to be broken. I tried to buy a used tachometer from them. Al hit me up for $100. I pointed out it was broken and offered $20 and he all but threw me out of the place. The counter-men are terrified of doing anything without his approval and you cant make a deal. Apparently, if Al cannot get $100 for his broken parts he would rather have zero and try to foist his broken parts off on some unsuspecting person.
I think unless you are of the right type, your out. No yuppie bikers. I road an ultra classic for 3 years ... wanted an alarm .... owner tried to BS me. I called his bluff and left.
This place is a homerun. Not many places like this left anywhere. If you spin your own wrenches you need to visit here.
Garbage customer service. Pricing is ok but good luck having them following through with anything. They constantly drop the ball. I highly recommend Spending a little more somewhere else, getting piece of mind and good service.
The men working were cold and unhelpful. Prices way too high- cool inventory but not worth it, you can find this stuff online for cheaper in a heart beat. Unpleasant experience overall.
Great place. Friendly, knowledgeable staff. Awesome dog! This place has everything. Bikes, parts, accessories, novelties, you name it! Ill be going back often.
Great deals...You just have to know what you are looking for....
As a newbie rider the guys at Bikers answerd all my dumb questions and really helped me out.The mechanic Lex is incredible and after having had issues at other places, nobody else works on my bike but Lex.
Amazing store. Always go here instead of Harley Davidson
Went in for oil. Got great advice and low prices. my new parts and supplies place for sure !!
Good prices and service always go there for my Harley parts first
I needed help and after being ignored for 10 mins someone came out and looked at me, I tried to explain the part I needed but he just looked at me and said, cant help you. A little racist to be honest.
Always curtious and professional, but the most important is that the staff makes you feel comfortableIts a pleasure to spend my money at Bikers Ink. Thanks Al, Jay, Sam and Lex
Great place tons of parts extremely helpful Jason knows all
The owner is moody and prices the items according but the place is a great source for that lost screw or bolt Or even a part if you dont mind its used!
Needed a seat and got it for 50$ good costumer service and good deals they got it all including your next bike they sell them.
Best place to shop for all Harley needs
Wanted to say to Ricardo Hernandez, not to accuse people of being racist, when you have no evidence. calling everyone a racist is getting out of hand. Al, who I believe is the owner, is just rude and doesnt really care about customer service- further than that we can not know.
Great staff! Ill will be back for all my motorcycle needs.
Great prices and a great selection of used Harley parts.
They have everything you need, and if they dont they can get it. Great, knowledgeable and friendly staff.
Awesome place to go for MC accessories and mechanic work
Great service, best prices on town.
The best customer service and repair shop in South Florida!!!
Anything you need, great prices, excellent personal assistance
Not fancy but usually have what you need from new bike parts to used ones. Friendly and knowledgeable employees.
They stock the parts you need. Great prices.
Great prices and repeated customers that speaks for itself
Snobs. Whole Im cooler than you biker dude thing. Had money to burn but was treated like I was bothering them....left. Buy Buy ...somewhere elese!
Buys and sells used motorcycle parts. Found sunshine auto has more Harley parts. This is more of a junk dealer.
Very good cudtomer service.
Helpful and inexpensive
Al is Great, always willing to help !!!! 😊
Amazing shop with great service
Huge assortment of parts, good prices,great staff !!!!! You can spend the whole day in their shop!!!!!
Has almost anything you need as far as motorcycle parts new an used.
Great place, knowledgeable, reasonable prices
Good Selection, Awesome People!
Cop owned from ny...figure it out...
Price for a little high friendly people
Price Service No BS
Tried them on several occasions and was not happy with the outcome.
Great staff and service.
Great group of guys
Loved it here
I love that place
Harley junkyard heaven
Harley junkyard heaven
They are always there to help their customers
I wasnt very impressed
Buy all our motorcycle parts here
My place for Harley parts and service
Great service
Good store
Great guys
Great work
Used parts
Super place to see and biscar motorbike piesas and asesorios