Everything is amazing about this store, from staff to service to collection (bikes as well as accessories/tool and clothing).Very reasonable prices, have updated inventory on their website also.Located on 9w a very popular stretch among the cyclists, shop has nice outside sitting area and a cozy café.Most of my interaction was with Zaire, However other members are nice too.

I have repeatedly tried to contact this store regarding an overhaul to my bike after the week I was told it would take to complete the work. It is now the end of the second week. I have attempted to contact the store 4 times via e-mails (two from my google address, once using the stores own e-mail system and once using the stores chat account) and have yet to receive an answer. Calling the store has been fruitless. This is a far cry from the service I used to get here when I thought it was one of the best stores in the NYC Metro region. Perhaps the store has simply become a victim of its own success and no longer feels the same need to provide service to customers.I see the owner provided an update. Tough to call the wrong number when you use that provided on the website (which had an automated response that no one was available to take my call -- although, to be fair I did dial 2 for service and not 1 for sales) and left unanswered is why no one responded to my e-mails other than to say that I would get a response the next day when the store opened (I did not until I posted my initial review). However, as an update, I dropped by the store today, picked up my bike (which had been immaculately overhauled) and got the same 5-star service I was accustomed to getting there (I had a new saddle installed and the staff went the extra mile in doing so). My takeaway? Show up in person and you get phenomenal service. Otherwise, it is possible that things will fall through the cracks...I am revising my review from 1-star to 3.

Super rude staff! I called the shop to ask if they repair my kid’s bike and the staff who answered my phone was very blunt - his answers were all in one word like, ‘yes’, ‘20’, ‘2’. I went there and no one greeted me. A couple of people were chatting at the cashier, so thought they were a cashier and customer. The guy who was chatting with the cashier turned and just grabbed my bike without saying anything. When I asked if he works there, he said he was the one who received the call. I told him the front tire was flat and he took it to the basement (again he didn’t say a word). I followed him through the stairs, and he put his hand up to me without saying a word. I figured I wasn’t supposed to go down there, so just waited until he came back. He dropped my bike near the cashier and disappeared without saying anything. Even the cashier didn’t say a word until I asked how much it was. What kind of customer service is this???? Why are you treating customers like this? Because it’s only kid’s bike repair for only $20? Because I’m Asian? What is it?

Professional mechanics and good price.I brought my bike in for a shifter adjustment. The mechanics did an excellent job with a good price. I am happy

Ordered a bike on their website with up-to-date bike availability.Couple of days later got a phone message that the bike was ready for pickup. Picked up the bike, and no issues. Cant get any easier. Loving the Roubaix w/ the future shock 1.5. Great service. A+

Great little spot there. perfect for a chill pit stop during 9W.

I bought a bike from them, actually ordered it in November of 2020, the bike didnt come until May of 2021, but it is the best bike I ever owned. The bike shop was very courteous and helpful throughout the whole process especially because it took so long to get. Now less than 90 days later, I was in a crash and the bike was destroyed, Nelson reports he say the video, thanks to all the Dominicans on the ride!!. I called specialized for a crash replacement and told me to deal directly with SB. It was impossible to get through to Specialized to confirm, but Nelson spoke to his rep and was able to confirm for the replacement. This shop is excellent and really goes over and above to help. I have nothing bad to say about these guys, and if you are in the market for a Specialized Atheos S-works, this is the place to get it. Thank you so much Nelson and Strictly Bicycles!!

I just want to say a huge thank you to the entire staff at Strictly Bicycles for always taking care of me!!!!! I went in today for what I thought was a flat. The staff checked my tube turned out to be a loose valve stem and they also noticed my saddle was loose. They corrected both issues on my bike. I have only been there 3 times but every time I go they always make me feel like family to me customer service goes a long way an extremely long way and these people it goes much farther!!!! Shoutout to C.J., Nelson and Joanna and the rest of the staff. I wouldn’t give them 5 stars I’d give them a million if I could!!!

Excellent service and bike availability. Strictly can get bikes that other shops cant. Nelson is awesome.

After placing my bike order with Strictly last Nov, my bike finally arrived. Dealing with Nelson and Xavier (and everyone else here) have been a great experience. Also purchased a bike rack and it was assembled for me so I could transport my bike home safely. But the customer service AFTER they sold me the bike is what sets a bike shop apart. And they didnt disappoint. Had to bring it back in for a fit tweak (and other questions Ive had) and everyone here has been supportive and friendly and knowledgeable. They have a customer for life.

First person from Strictly that adjusted my bicycle overlooked a chain link issue that caused an accident, broken derailleur, and dented frame.Owner seemed understanding and agreed to fix my bike and correct his shop’s error since his work is “guaranteed”. Two weeks later I called the shop and was told the work was completed. I went to the shop to pick up my bike and noticed they had done nothing to the frame and didn’t even replace my chain. I asked why no work was done on the frame like the owner had promised and the response I got was, “we don’t have enough time for that.”On top of that, my front derailleur wouldn’t shift from the big ring to the little ring after their “completed work”. I had to do my own research and set my own limit screws after this professional bike shop worked on my bike.I wanted to like this shop but I will never go back there and I highly recommend taking your bicycle anywhere else - couldn’t be more disappointed with everything about this business.

Good stores, very good friendly personal, very good and big choice bike, its not cheap store, its store for professional ... I like it this place I recommend this place.... Very very very good...

Great high end cycle shop. Very trustworthy and knowledgeable. Also great selection of highest quality gear. Well worth the trip!

Great shop with friendly staffs. Perfect spot to get water supply and bites before and/or after a long ride. Also, love the tour de france painting on the fence~

I had a great experience from the very beginning to the end. Ordered a Pinarello bike through there website which wasn’t in stock (Website did specify out of stock) but after speaking with a rep through chat he mentioned it would be back in stock in 2-3 weeks. I placed my order for a specific color and frame size and 1 week later they told me shipment had arrived with the new bike. It would take them 1-2 days to build since they had a lot of orders. Before the end of the day I received an email notifying me that my order was ready for pick up. Upon arriving at the store, I was greeted by Nelson and other staff members. Within 10 minutes I was on my new bike getting fitted. After mechanic made some adjustments, I also upgraded ny wheel to a new Enve wheel set. From Pricing to customer service to online experience I must imply, these guys are the real deal. Benjamin was beyond helpful and patient with all the questions that I had. They also told me if I ever needed any adjustments in the future to stop by and they will take care of it. Will continue doing business with these people for the years to come. Thank you Nelson, Benjamin and staff.

I walked into this shop intimidated by all the fancy bikes and professionally dressed Bicycle riders not knowing what to expect. With my junky bike in tow I was greeted by a one of the staff named CJ with a smile and concern for my needs. Within minutes he assessed the problem carried my bike off. Without a noticeable wait I was on the road again like Kenny Rogers. I would encourage anyone looking for good help and knowledge to go to this shop. Thank you CJ. You’re the best and I promise I will be back to get my new bike from you.

Extremely helpful staff especially CJ who is very knowledgeable, informative and handy with the bike rack hitch installation! Thanks CJ for taking your time on putting it together, you’re awesome!

The have an awesome cafe and people here, great bike stuff (hardcore) and a place to charge your Tesla!

Buying my Bike at Strictly bike was an amazing experience and they take care of my bike like it is still theirs!

Good service, friendly people, and excellent work. This is a great bike shop that really knows their stuff. And their location is perfect; Theyre right on a popular bike route making it convenient to start and stop your ride there.

These guys are very helpful, help me with a bottom bracket for my scott addict. Neat store clean and lots of Roads and mountain bikes

The Best shop -professional and caring,Nelson &Joanna are a great team ..

This place is just awesome and guys are all friendly!!! Especially Zair (don’t know exact spelling) he’s amazing and super good!!! He helped me a lot with smile!! I highly recommend this place!!!

This is a great bike shop, but the only problem is they lack some of fundamental bike shop accessories like ULocks. But they have a great selection of bikes. It’s like the Barneys of bike shops and the staff compliments the image. It looks as if everyone is chosen from a casting call, some of the guys are model like and that can be distracting but who cares. Also, it’s very diverse which is good in NJ.

When they say strictly bicycles they dont really focus only on bicycles. This place has friendly, great, kind people. I suggest any cyclist stop by this great shop.

These guys are awesome. Crazy good selection of bikes and great service. I wrecked my bike on the GWB entrance and bent the derailleur hanger and these guys had me back up and running in 10 minutes. Will definitely visit again!

I got a bicycle here. The bicycle was good and it was fast! But the price was kind of high.

Friendly upscale bike shop !

Strictly Bicycles hands down one of the best bike shops in the country. What they’ve done for the Cycling Community in the Northeast sharing there love of Cycling and knowledge to all those who enjoy the bicycle from the weekend warrior to the professional rider. It’s the only bike shop I recommend

My name is Thomas~ I found the good place to fix bicycles. My electrical bike flatted again and again. But they found the reason. The store has good technicians and CJ, salesman in the store explained it with smile~ ^^ I felt good~

Love this place. Such a wise, warm, fun group that knows so much about cycling.

First time visiting strictly Bicycles, read really good reviews so I stopped by today. Wanted to see how much $ it would take to get me into a decent road bike with all necessary clothing, shoes, helmet, etc...Admittedly I was a little taken back by the price of some of the beautiful bikes there. After speaking with one of the sales person, they provided me with so much information that I knew I made the right choice in going there. I was able to get the right bike for me especially the right price. Amazing experience! I could definitely see myself really getting into riding. Not to mention how good it is for me. At the end of my experience I find out the person assisting me was the owner! Want to thank everyone on helping me today. I’m sure you were tired of all my questions. Really appreciate your time and patience. Thanks again! Can’t wait to try my new bike this weekend!

Had a bike & helmet checked today after a bad crash. Once again, the knowledge and customer service of this store was oustanding. Bike received some tweaks and it turned out the helmet was cracked and needed to be replaced. Well worth the visit!

Best shop in North Jersey easy. Great owner. Great staff. Great clientele.

Strictly Bicycles is the mecca for cyclists from all over New York and New Jersey. They offer great bicycle maintenance options, a great selection of bikes, and a wonderful caring staff that is willing to help you with even the smallest things. Whether you are a serious cyclist coming back from a hard ride or just a casual cyclist exploring the other side of the GWB, Strictly is the place for you.

Got a flat on 9W and didn’t have a tube on me. These guys got me fixed up and back on the road in 10 minutes. Thanks again!

Best place in Bergen County to get great bikes and accessories.Weve been going there for years, always great variety and knowledgeable attentive staff.Highly recommend it!

Great staff and customer service. Keep up the amazing work. Thank you for always taking care my family and my biking needs.

Great place nice helpful people there and good service

Impossible to contact. Dont return calls. Never ordered parts for my bike. Put my kickstand on wrong.

Once again I highly recommend Strickly bicycles. Nelson and his staff provided great service during the pandemic as always they came through as promise . So once again thank you Nelson and staff .

Great Welcoming bike shop!I was working in the area last year and had brought my bike. I needed some minor tweaks along the way and they were so friendly and quick to take care of the minor issues at a great price! I really recommend this shop!

Strictly Bicycles have always be the greatest bike shop, its our home a place where people sit talk create relationships that lost for a long time Nelson and wife Jo Jo a true definition of great owners who become family and friends the moment you step in their store ever if its just to window shop they welcome with a open heart, great staff and employees who decided they time to serve each and every costumers that walk into to Strictly, thank you Nelson, Jo Jo and staff for being there for everyone during this difficult time Strictly is always there to support our community ❤

Strictly is not just a bike shop, it’s family. It’s a place where you can get honest recommendations, a cup of coffee and amazing service. Nelson and Johnna are amazing- Highly recommended.

Ive known Nelson for 25+ years thanks to my brother in laws, Sheldons obsession with cycling before everyone else came aboard!Nelson has supplied everyone in my family with bikes!! There is no one else I trust more!!Off to get my new racing bike next week!!

Great owners, great mechanics great people all the way around. Trustworthy and dependable always.

One of the coolest bike shops in the world! Created and managed by specialists who serve extremely well.

A really lightweight atmosphere - it was almost hard to tell who worked there and who was a customer. Super friendly + helpful staff - and they had stock of bikes that I honestly couldnt even find in-stock online (i.e Specialized Vado Bikes). Totally worth my drive up from Central NJ!

Went to Strictly Bicycles to replace my daughter’s rear wheel. There was a BBQ going on at the time and to say it was busy is an understatement. The staff was so helpful and inviting. They fed us and made us laugh the whole time. We felt right at home. Highly recommend going there for all bicycle needs. My daughter wants to go back to hang out with the team. Thank you all. Had a blast!

I walked in with my dog and immediately got greeted by the staff . I was skeptical of going in because it was so busy . The service proved to be different . The mechanic quickly fixed my bike while holding a professional gold standard of how to leave a customer satisfied. I had a loose chain and needed tighter breaks, the mechanic showed off his skills on the spot . 10000% recommend Strictly Bikes .

Great high end cycle shop. Very trustworthy quality service . I adopted a new family Nelson and the crew

Boss was very patient. They take their time with each customer. They give you options . Very good customer service

The best mechanic Nelson strictly bicycle

Great job fixing my derailleur. Very busy spot.

Best shop. Nelson is the man!

Great local cycle shop and people are helpful. Most of the cyclists stop here for meet up point before the ride

Great service

Awesome service, great stock, and a very friendly shop. You can’t go wrong here!

Love this place! Great mechanics, knowledgeable sales staff, and a great family run business!

Theyre a Pro level shop so they carry top end products. The owner to the staff are very helpful and very knowledgeable. Go there early on the weekend and youll see the cyclist that gather there. Have a meet up and head on out to 9W and if your up to it see if you can make Bear Mountain. Its a mecca for cyclists both serious and cultural. Stop in have a coffee grab a muffin and say hello. These guys are great and the culture is dynamic! Aside from the people youll never know which famous person (cyclist) youll meet there.

First time visiting Strictly Bicycles in Fort Lee. The place and people working there are very helpful and patient. I’m not too knowledgeable on road bikes but was interested in seeing if riding would help my aging knees. So glad I made the stop there last week. They definitely went out of their way to help me figure out what I needed and well within my budget. Road the palisades and it felt amazing! Thank you to everyone at Strictly Bicycles! See you soon! By the way, the coconut muffins there are so good!

Wasnt much of an experience.. stood around for almost 10 mins before getting assistance and once I did receive it. A bald head gentleman just continued to text on his phone while I asked him questions about a bike. At one point he asked me to repeat myself because he was soo buried in his cell phone. I decided at that point to leave and take my business else where.

All you need for bicycle maintenance and equipment repair

Had a problem with my bike so I stopped by on my way home and they fixed it. Their mechanics know what theyre doing. I wish the work area was more accessible to customers, I think that would benefit everyone.The store is very high end with prices to match.Management are always biker friendly.

Very professional friendly staff and excellent service if your looking for a high end bike this is the place to go! And a great pit stop meetup point for group rides on 9w and if your up to it Bear Mountain!

Ill probably never buy a bike here (more into touring/randonneuring than the fast carbon bikes they sell) but Ive been going to Strictly for service and theyve been great. On every occasion theyve been timely and thorough, even going above and beyond to make sure our bikes stay on the road. The cafe is a nice place to hang out too.

I ordered a bike worth $1500+ and yet they dont treat you like a customer. Nobody said hello, thank you, nor bye, I felt very awkward walking in and walking out of the store. After my bike was assembled, one guy actually rode it in the store towards the counter and gave me to take it. So I asked if they arent going to fit test or adjust the bike for my height, and the guy just looked at me for few seconds and lowered the saddle without any measuring involved. I had to adjust the saddle height again because it was too low for me. If you are getting into cycling, I would not recommend this location. Not recommended for newcomers.

Very rude staff. My wife and I went there to buy a bike as I have recently moved here. Was greeted in a very bad, and asked them if they sold bikes, and the guy answered that I could look online! I asked if he had any to show me, took me to the second floor and showed 1 single bike there, while looking to my wife the whole time (she didnt say a single word), so gross!! She left there feeling very disrespected. Zero customer savviness. I dont like not supporting local business, but the guys few block always treated me so much better than they did. This is the way to fail in to the market.

Good store and great options.

Good pit stop for cyclist.

This place is more then just a bike shop. Truly a family environment. Nelson and and staff is the best! Bought my 1st and 2nd bike there...and will definitely get my 3rd there.

Amazing store with great brands and good coffee.. nice hang out place with bikers... A bit overpriced though.

They fixed up my bike nicely but the lady working at the cashier is rude. She asked questions with a condescending tone about how I take care of my bike, made my coffee in a terrible mood and never once smiled while attending my father and I. When I accidentally dropped my coffee outside and I came back inside for more she replied and said “we usually charge again, not our fault you dropped it” which is fine I would’ve paid again but it was embarrassing to say in front of a room full of customers and just made me feel terrible. Everyone in the room noticed. How do you expect someone to come back to your shop if that’s the way you speak with your customers? Just awful customer service.

Above & beyond service to secure me a specific pair of cycling shoes before IMAZ…friendly, professional, and quick…very impressed and cannot thank Nelson enough!!

I went with the intentions of buy a Mothers day bike for my Wife,a kid was on charge, he did the best he can to help us, but was not enough. a poor information, no accurate prices, they do not have the size we need in stock, or something similar to try, they do not know about components and differences between models, very disappointing, I did not felt the family that people talk about on the reviews. I walk away finding a Westwood Bike store that sales the brand I was looking for, (Specialize), great knowledge what a difference, I ordered the bike for my wife over there, I spend more than budgeted, but if she is happy, Im happy.

Best bike shop in NY/NJ/CT area. Family owned and run. Amazing customer service. Selection is top notch for beginners up to the most advanced cyclist.

Staff is helpful and welcoming. $20 for a perfect gear tune up on my MTB. Can’t go wrong here. Recommend 100%

Strictly is our familys go-to shop for not only bikes and accessories but also for simple knowledge. They take their time to make sure you know the difference between available options before you make your purchase.Ive been helped by Nelson, Joanna, Juan Carlos, and CJ over my several visits and have never been disappointed.

A solid shop with knowledgeable friendly people on one of the busiest cycling routes on the east coast. Although it can be packed at times, If you need something theres always some one to ask. You get what you pay for and this shop serves top quality stuff at the middle to upper price range.

Novice rider here who recently purchased a folding bike and was having some gear issues. My bike was bought online from a dealer in another state so I didnt have the usual luxury of taking it back to my place of purchase to get it checked out. The bike manufacturer recommended Strictly Bicycles as they were the nearest dealer in my location.I stopped in on a saturday and Ill admit the environment was a bit intimidating at first...Lots of professional riders with some serious looking bikes. I was assisted by CJ who came up to me, introduced himself and ask if I was being helped etc. He was extremely friendly, well informed....checked in with me frequently to let me know how much longer the process would be and he also gave me tons of advice on how to operate my new bike before I departed. Very impressed with this shop. I had an awesome overall experience and the cost was a lot less than I anticipated.

I feel like at home there. The owners are very nice and friendly. Every time I needed help Nelson has been always ready to help me. Unfortunately, I live in Manhattan, so sometimes, during the winter its hard to get to there.

I needed some adjustments on a new bike I had bought, so I brought it to Strictly Bicycles in Fort Lee. The first thing that struck me was the fact that there is a café, something I never saw in any bike shop. they dont do repairs on Saturdays which is the day I was there but they did it for me anyway, and said it would take about an hour. I went back an hour and 10 minutes later and it was done with all the adjustments I asked for and less money than expected.Knowledgeable and friendly staff. They sell, rent, and repair bikes and have a wide variety of accessories. The best bike shop youll find.

If you need it, they have it and the service is always great. Very busy and fun atmosphere. Seems like everyone rolls out for their rides from here

Practically zero customer service and their selection wasnt much to talk about. Im taking my business elsewhere.

Very poor customer service. If you are not a hardcore biker in an outfit who came to buy a $3,000 bike, youll be ignored. I came 6 years ago (not in an outfit) to buy 2 things: a bike for my 8 year old daughter and a hybrid bike for myself. We spent at least 30 min unattended. Then, finally, I said that I came to spend over a thousand $ here but if they preferred me to go and spend it eslewhere, they were welcome. Then one of them reluctantly went to show me bikes. In reality, he was either unable or unwilling to provide answers to my questions so that the general feel was: buy whatever you want. I was very disappointed and we didnt buy anything from them. I heard similar stories from others: if you are not a regular who hangs out there, you are ignored. That was 6 years ago. Had to deal with them again now because of a recall. Nothing changed, unfortunately. They had me wait for almost two weeks in the middle of a summer. Then forgot to call me to tell me the bike was ready. And didn’t even offer physical help to my wife when she came to pick it up.

Nice place for weekend rides, however their service quality is horrible!

Excellent service they will help you out with almost anything

Great customer service, knowledgeable staff and top-notch equipment.

I have read their reviews most of which are pretty good.Our experience was awful. I own two Parlee bikes and know a little something.We bought an entrance level for my 35yo son with Ultegra. I asked for 11/28 and they installed 11/31, maybe that has a higher profit margin. On asking for the cassette exchange the owner stated he could ride in the alps with the 11/31...he is riding however 9W and hills in Maine.We rode together yesterday for the first time in Maine and his saddle (he is 6 I am 56) was lower relative to the frame than mine. We switched bikes (we have the same pedals and shoes) and I was amazed at how off his saddle was. Was this a custom fitting??We will go to the local bike shop up in Augusta Maine to get this corrected. They also did not install the trip computer or tires (Vitoria) we had requested.A sour taste for trying to use a local NJ shop...will return to my NYC store next time.

Exactly like the name suggests, strictly bicycles

Awesome shop. The mechanics there are the best in the biz. Gato has my bike working flawlessly! It can get very crowded on a weekend, but thats because the service is great and the atmosphere created there is like a lounge for all us cycling geeks!Between all the toys in the store and the great coffee and snackbar, you couldnt ask for a better place to hang out on a weekend or afternoon. Every major bike brand represented and they have the hard to get stuff. Give them a shot! Stop by and take a stroll around. Been going to them for years now and they have always been so helpful and keeping my bike running pristine!Thanks to the Strictly crew!!!

Im a regular customer with this shop and everybody are helpful except the cashier white Lady. This is the second time I experienced this situation. shes very rude and treat you that your not welcome there, Its so uncomfortable for me to go there now because Im afraid to ask question now. She doesnt even realize that these bicycle product are so expensive and it requires a lot of money to spend when you have this kind of hubbies. I hope she will learn about customer relationship..

I took my old bike for a tune up.It seemed like there were a lot of employees to assist me, but it took a little time for one to approach me and ask if they could help me with anything.It was about $70 for a basic tune up.When I came to pick it up, I gave it a test run, and it didnt feel right. So I brought it back and they immediately fixed that issue, no questions, no cost.After the second fix, the staff decided to take it on a test run, and noticed there were few issues with the gears. Figures, since its an old bike I bought on craigslist...They decided to take it in and repair what needed to be fixed without charge.This morning, Nelson (owner), texted me saying what the issue was and that it was fixed, and that I could pick it up tomorrow (he kindly notified me that theyre closed on Wednesdays, which was good because I was about go pick it up today!).Highly recommended for tune ups.I definitely suggest this place, because even though I consider myself an outsider to the cycling community, I felt welcomed.Thanks Nelson

Wow!! I started out looking for my first road bike at various bike shops in North Jersey. Most shops had good customer service, specific bike brand selections, and a mom and pop appearance. Strictlys just took all those attributes to the next level. First impression was that strictlys was a high end bike shop in Fort Lee that a beginner cyclist like me should only be window shopping at, but the reality was much different. As I entered strictlys, i instantly felt welcomed and greeted by multiple friendly staff members. Besides the cappuccino machine, snack bar, modern appearance, and amazing broad range of bicycles, it was watching all the other customers interact like family with the staff, that made me realize the nature of this place. Cyclist obviously go to strictlys for way more than just buying or maintaining their bikes. Its a social place of gathering for the community, and international cyclists alike. To keep this short, since my first visit a couple of months ago, i am super happy with my assisted selection of a first bike. Nelson, Malcolm, and all the other staff members are awesome, attentative, and knowledgeable. I have been go Strictlys like 10 times since, just to hang out, acquire a few upgrades, and attend a few cycling events. It has become a part of my life. Thank you Strictlys for delivering a culture of cycling that is second to none. Oh, and what you all really want to know is how are the prices, right? The owner is fair on pricing. Discounts from MSRP on last years models, and he will throw in a few discounted items with a purchase of a current years model. Overall, good value and bang for your buck, it really all depends on your overall cycling goals.

Rude staff. Overpriced items. Looks good from the outside, different story when you walk in.

Do not shop at this store!!! I visited this shop on two occasions and not one representative ever said one word to me. So on the first occasion it was the weekend and it was busy. So I thought to myself OK Ill give them some time... My roommate and I literally stood around for over 45 minutes perusing the selection and purposefully seeming very interested in making a purchase. Because guess what? My roommate intended on buying a bike that day! So this went on for 45 minutes and we finally gave up and left. We were not acknowledged. A few weeks later against my better judgement I returned. This time I was looking to get sized for a bike. Now on this day (Monday) the place was completely dead. 4 employees and 1 customer not including me. So I figure cool Ill definitely get service this time, boy was I mistaken. I was not acknowledged when entered and walked in past three employees. Again I made sure to seem very interested in buying a bike (feeling the weight sitting on them etc.) One employee was helping the guy that was already in there and the other three were doing absolutely nothing. This went on for about 20 minutes and again I gave up. What really irritated me was that on the way out one of the guys was chatting it up with what seemed to be his buddy that arrived while I was there. They were standing in the doorway. I walked right up behind them and made sure my presence was known. I expected him to slide over but nope he just kept on chatting. Dude! Youre in a doorway! So finally I said excuse me and he managed to move like 5 inches to the right. I basically had to turn sideways and squeeze out between them. Again during all of this time on both visits I was never acknowledged once. I highly recommend not visiting this bike shop...

You should never lie to a customer!These people told me they would sell my bike for a small fee, witch I agreed to.They kept my bike there for 6 months and kept telling me that no won was showing interest. So I sent my friend in to ask for the used bike selection specifically asking for a road bike witch a had. My friend said he showed him all new bikes and did not even show him my or anyones used bike. After my friend came out I went in and asked where they showing my bike.It was down stares for six months. When I got it it was filled with dust. When I asked the owner about why my bike was down stares he just lied right to my face and said we just put it down stares. These people are dishonest and way over priced. I put my bike on Craigslist and sold it in two days. I was told that the owners do not care how they treat the people because of the location where they are at. they will have three more customers for everyone they lose. WHAT A THING TO SAY. To all my fellow bikers stay away and safe ridding.

Phenomenal top quality knowledge. Service was unparalleled. If you need something done they will know exactly how to do it.

Friendly and helpful shop perfect for a mid ride pit stop, new bike, time up, our even a coffee.

C.J. is the man. Awesome customer service. Extremely helpful and knowledgeable and the bike shop is an enthusiasts dream. Great inventory.