Great service. As soon as I walked in the person at the counter welcome me. I was looking for a part that is not in stock and the manager Mauricio ordered for me. He was extremely knowledgeable and polite. I definitely not going anywhere else. 5 Stars !
After being recognized service was prompt and courteous. One clerk had more important things to do.
I went looking to change my car’s windshield wipers but didn’t know exactly what size I needed. A young lady named Kenia assisted me. She was very polite and helpful assisting me to pick the best ones and replacing the old ones. Service was excellent.
The best service, very happy, with the staff of this store, especially with Israel, I have come a few times and they have always helped me with what I need, thanks you very much!!!!!
Its a grease monkeys paradise. Awesome hours. Huge supply. What more could you want?
Mr. Ayala was very professional and attentive, very satisfied with my visit to the store.
I was helped out by Mr Alberto today when I visited the store looking for a battery for my infinity he was really helpful got me the right battery and made me feel at home and that I was getting the royal treatment awesome employee great attitude and really knowledgeable keep it up Mr Alberto will visit soon
Alberto was extremely helpful in analyzing the issue whit my 2016 toyota
Great service. Victor was very helpful. The workers are respectful! 10/10 recommend this store.
Personally I’ve been coming to this store for years. They’re super helpful especially one the managers. I believe his name is Leonel. He’s super professional, helpful, and answered all of my questions. He’s helped me out so much when I didn’t know a single thing about my car. Love this store !
These guys know their stuff!Ramone thanks for changing my battery!To the management- Ramone deserves a raise.
Albert that the man… 100% customer satisfaction!!
Josephine tyler was the best employee!!! Best service, she was amazing and helped me with my car. She tought me how to change oil in my car and so much more.
AutoZone has always been my store parts to go get anything I need for my store they are great customers take your things right away once you get in there thank you guys for all you do love AutoZone
The staff were very helpful and polite, found everything that I needed and fixed my issue
My very first visit to this store & I have to say that the associates that assisted me, Tovar & Dillon have set the customer service bar to the highest level possible, they were incredibly helpful, answered all of my questions & were extremely knowledgeable, I felt that they cared, treated me very respectful & were super kind & pricing is very fair! Excellent job, and because of this, you are my new go to store for all things automotive & will share my experience with my family & friends! Thank you
I had a bad battery and the staff was very helpful and had me on the road with my new battery in little time.
Good prices.
This place is great love the environment when I walked in there I was greeted I know nothing about cars and thought I would waste my time so I asked for the manager help, his name is Felix Reynoso he was very nice very informative gave me a detailed explanation of why I should have bought the product I bought he took his time to help me and didn’t mind me being so repetitive I’d definitely come back again when I have car problems or need something for it he’s very knowledgeable and deserves that position that he has
Very good store.excelent price.recomended for everybody.
I have been doing business with this store for 2yrs. i always been nice treated and received the best prices thanks to the store manager.
Would be nice if anyone would stop flirting or holding up the counter long enough to cash u out
Always a good place for some of your vehicles parts.
Thank you so much alberto for your help ❤
The staff, including the manager, are disrespectful to long term clients, that have no place closer to get items they need for their vehicles. They are arrogant and dont resolve issues that have been brought to their attention. I truly hope the concerns get to corporate and they make adjustments to their staff, especially the conduct of the manager....stuff runs downhill, so to speak. So this particular store, I will no longer purchase items for my vehicles. So, if you do not know what you specifically require for your vehicles and need to ask a live person at this particular store..... DONT! Go somewhere else! Sad management!
Best service. Thanks alberto
Great service victor was very helpful
Did a great job helping me especially Cindy she is very nice and helpful
I do most of the work on my Jeep and frequent auto parts stores looking for what I need. I am often let down by either the lack of knowledge or empathy by employees of said auto parts stores. That was not the case here. Felix R. and Angle C. were great. They listened to my issue and told me everything I needed to do to resolve it. It wouldve been so easy for them to brush me off or send me to another store but they did not. They both took their time to resolve the issue with the utmost respect for not only me, but also the other customers in the store. Beyond the shadow of a doubt, this will be my Home auto parts store for the foreseeable future.Thanks guys,Appreciative customer
Great service, yareliz always help me to get what I need. Best location🙋🏼♀️🙌🙌
10/10 victor was very helpful
I’m so thankful with the store manager at this location for always help me finding my parts.
Great customer service. Helped me find my parts.
We like that we can use the diagnostic meter to determine what the issue is with our vehicles.Free of charge. Thank you auto zone,saved me at the least $ 90.00 service fee .
I went to autozone the other day and Karina helped me out throughout the whole time I was in there. She’s super nice and very informative. She made sure I knew all the information about the products I needed. She went above and beyond to help me find an item that I needed. I really appreciated her service.
Great service and fast attendance like it 100%..yareliz vazquez
Exellent customer service, helped me with all doubts, to solve my problem. Thank you .for all. You help Yareliz .
Thanks for your help. very good attention from augusto
Very helpful
Came in to return some items that I didn’t need. Staff was courteous and refunded my purchase expeditiously. Great service!!
We needed to find a great cover for his vehicle, we had a hard time trying to get the right one. I packages had the sizes on the boxes and we found out if we didnt find right size in store than we can order online. That was very helpful to us so hes going to get one online and we found an even better one.🤗
The staff there was great, I was attended by Leonel who helped me get my new battery installed.
Good auto store
Great place, got warranty on battery back in Idaho and had it replaced in Florida. Lady was great at replacing and answering questions I had.
I had to buy an alternator, belt, and new battery. The Manager of the store was a blessing!! While at the location on Palm Beach Blvd, he replaced all three parts in my vehicle and saved me a lot of money and hassle from going to a dealership. He was all about helping people in the community of Fort Myers Shores. Thank you for your help! 😊
Felix went up, above and beyond his duties to help me find a part, I see why he was awarded manager, keep up the good work.😊👍
Brought $13 and change for two items . Register person goes $23.0 I looked at him and said how could it be that much and you told me you discounted me $2. Hes looking like Im crazy. I was like this is $7 and this is $6 tell me how that equal s $23. He gives the look again like thats what the register says. I said oh so where do I swipe the card . I said Ill be back in 3 minutes figuring by the time he figures it out theyll be closing.
Ive never really shopped at your location until tonight. I went to your competitors first, their service was less than pleasant. So I left without purchasing anything. I Drove to your store and got what I needed. Although I arrived in a bit of a bad mood, as soon as I said I have a question to your associate Javier he took right over with nothing but a smile on his face and helped me like a pro! He actually seemed happy to help! This guys customer service skill was some of the best I have seen in Lee County in a year or more! Give that young man a raise and the pat on the back he deserves!
Great customer service very organized and greetings. Thanks Angel Ponce for helpimg
I don’t think there is any ad you can buy that would get you more repeat business than the excellent customer service I received today from Nate. Thanks to him we got just the right product, and he was above and beyond helpful and cheerful. Thank you.
Th for your help
Sellers are friendly and know what you need
Good for what ever you need for your car. The help is great but the checkout is so slow. Workers walking around as I was waited to checkout...
Very competitive for auto parts with other distributors. Nice place also behind advance..
Good service and polite. Persons
Friendly professionals. I visited the store four times in one day and each time they all were helpful.
Fast service!! Extreamly helpfuI, strongly recommed them! Eddie and Oth? ( I cant remember his name) problem solving and at their best! Always getting out of tight situations with parts.
I would have had all battery related merchandise in the same section.
These folk are all very helpful and give good advise too
Every AUTO need is here.
The youngest least experienced man assisted me. What he lacked in experience he more than made up for in effort.
Amazing service. Clean store. Couldnt be happier.
Didnt notify me of my parts arrival and staff is rude with no knowledge of cars
Very poor product. Ive warranted same item 4 times and it took the issue at OReilly to explain how to correct the problem. Not once did they ask any questions.
Good place. Got what I needed
Good customer service. Good savings.
Very good service and they rent tools there too
Very helpful staff and clean organized store
Worst service ever! I came in to do a engine light check, and no one was at the front. One other customer actually left from waiting to checkout because everyone was in the back talking, not paying attention to the store nor customers. Finally after looking around, one of the associates called someone to help me. So we went outside to run the diagnostic and I guess the guy didnt know what he was doing. He said there was no connection and must be some wiring issues and took off, leaving me waiting for some answers. Absolutly no professionalism at all. I went down the street to the new ORielly Auto Store and got superb service and answers, and no there was no connection issue. Dont waste your time at autozone, they have zero experience and zero work ethics.
My neighborhood store clean and. Helpful in every way possible.
Had some great help from the guys on Palm Beach Blvd. Thanks
Quick friendly knowledgeable service
Good selection of parts,reasonable prices
This people will help you out if you have car / truck problems. ..!
Good service
I called to get an invoice either faxed or scanned/emailed to me so I could complete my bosss expense report. Very short with me on the phone, I had the date, name of my company and the amount that was charged on my card and was told that they it would take them too long to look up the invoice, and that they do not have a fax machine, scanner or any computers..... really?
I like them good prices
No matter what location you go to, the staff are always knowledgeable and helpful.
Good place to buy parts
I dont like this place, I never seem to find a person that can help me unless they only use computer. Sorry I am old school.
Always great SERVICE.
Very helpful staff!
Found what I needed fast
Super great customer service !!!!
Very professional stayff at this Auto Parts store.I returned a part that I did not need and they quickly accepted it and gave me the credit returned to my Credit card.
Honest and extremely helpful
Very rude like they suck balls f them
Service was outstanding.
Best service
They know my name
Great helpers!
Excellent service
Great costumer service
Always very slow
Very helpful
Find all parts you need
Friendly
Very helpful
Good service