Manager Edwin gave excellent customer service. Very attentive and accommodating. Made me feel confident that I was being treated fairly and honestly.The crew likewise were open about explaining their work and were prompt and respectful.5 Stars!

Bought new tires here. After installment, the alignment was so bad that the whole car was rumbling at 45 mph.I went back and complained and they had me make an appointment to get it fixed. I made the appointment.I came back at the scheduled time and gave them the keys. Four hours later, they were taking new customers and working on their cars while mine sat in the parking lot untouched.I took my car home and will NEVER be back. Terrible shop, Id give zero stars if I could. Go someplace else.

Tim Colon was a delight to work with. He was extremely knowledgeable and very transparent about my service. I drove 12 hours from North Carolina to Cape Coral only to have my tire pop on the road and when I say that this TIRE KINGDOM made my daunting experience so much easier. I can’t rave enough about the friendly service and easy process and quickness of my service. They were golden I will definitely look forward to future services with them again.

I am here in Fort Myers for vacation and I got a nail in my tire. I usually go to the Tire Kingdom by the Falls in Miami, so I decided to give them a try. As I was walking in, I met the manager, Tim, who was very welcoming even though they were swamped with other customers. I ended up buying 4 new tires, which I knew I needed. Tim explained the differences in the tires and suggested good and affordable tires to buy. He even gave my parents and I soft drinks since the coffee machine wasnt available because of the pandemic. This is going to be my Tire Kingdom away from home whenever I am in Fort Myers. I already told my brother who lives here to head over to Tire Kingdom when he needs new tires.

This was the only place that could get my seized lug nuts off my tire after going to 3 different places! Didn’t charge me anything! Tim and John are great! Definitely come here!

Tim (I believe he is the manager) was very professional! i was on a tight schedule and he got me in and out with no hesitation. I highly recommend this location for its convenience and great service.

Checked in for appointment and vehicle was taken right for scheduled alignment. Soon after I was called to the front desk for results.Staff very professional and knowledgeable.Great experience!

I came in out of the blue no appointment because right had just gotten a flat tire. The store manager came out to make sure I had put my donut on correct. Had Leo take a look at it. Leo change my back out with my donut to make sure I was safe to get home. They treated me so well, didn’t ask for a dime. I was so scared and they made sure I was safe to drive. Even gave me advice to see if my original tire place would take my tires back under warranty. Thank you guys so much.

Fernando did a amazing job taking care of my today . Was quick on finding the issue and helping me resolve it. Also Tim took did great job taking me in and getting me out in such a fast time .

Great Customer ServiceTim Colon was so much help he did not hesitate yo assist me even if they were going to close in the next 10 min ! Amazing people

Tim was very helpful! He got my wheels aligned and had great digital capabilities for work orders and payment review. I will go back

The manager was very friendly and diligent.The car service received was excellent and will trust my car to Tire Kingdom for next check up.

I am a great experience at tire kingdom 5/7/2021. Tim colon was the best. It was refreshing to be greater with a smile and kindness. He was very knowledgeable and understanding of my concerns with my vehicle. Thanks tire kingdom.

John took the personal care to ensure my work was done right and on time. Great customer care and customer recognition!

Made an appointment for 11:30 to have two tires changed. After waiting 30 minutes I saw my car still sitting in the parking lot so I asked for my keys back as he disrespectfully did laughing when I walked out. They pick and choose who they are to better service I guess at Tire Kingdom. I went to Tires Plus less than a mile away and they had me on my way in less than 30 minutes with great service. They take longer than any other shop Ive ever been to at Tire Kingdom. BEWARE

This was one of the quickest oil changes i have ever went to!!! loved it and i am for sure coming back again! Everyone was wonderful and so sweet! thank you!!!

I’ve been here twice and they have always done whatever they can to help me. The front office guy is very kind and the manager is on top of it. Hope these guys get some good help soon. Got two new tires from them and they did a good job. Professional and kind.

I had an appointment for Friday afternoon, I received a phone call from Tim stating they had a few jobs that ran over on time. Tim asked if I could make it in Saturday morning and I told him I could. They were able to get my car in for us service first thing and were extremely nice and professional.

Tim has wonderful customer service! Great manager! Thank u guys so much!

I have been coming to this location for years and they have always been friendly and helpful.

Great service! Tim was the best! Really helped us with all our needs.

Tim Colon helped me out and had outstanding customer service. He was very fresh and professional towards it.

Wish I could give zero stars. They damaged my vehicle by backing into a storage container on their property and still have not taken responsibility or repaired my vehicle and its on video where they hit container. Repair estimate of 1300. 00

Tim was awesome! Really awesome! He was very helpful and got us great deals on our tires!

I recommend Tire Kingdom for any service, they are very attentive to people. especially Tim

Hey. Tim Colon is amazing. He helped me with all my needs. Device was just great. Thanks for everything.

Great customer service. Appointment started right on time. Coupon appropriately applied with no issues for oil change.

Leo you are a super fast and cool guy!!Nice meeting you and Thankss for my oil change I needed it badly 😊

Really good service at this place with Tim and all the stuff. I recommend 100%

Came in today got service done to my car, it was quick and Easy.Lobby was super clean, every friendly people.Definitely coming back to this location😀100% Recommend!🙂

Tim is amazing and super helpful. I recommend seeing him for anything you need

Made an appointment for 10:30 on a Saturday morning to have a front end alignment and tires rotated and balance. When 3 oclock rolled around and my car was still not finished, I began to get slightly annoyed. I inquired about my vehicle and was told it was taking longer than expected because they had issues aligning the front end of my car. After waiting 5 hours I ask for my car back unfinished and took it to another tire place. Tire Kingdom is a cheap tire place and you get what you pay for. In my case, nothing. Dont

Met with Tim who was very thorough in explained the different options. I felt like he was really trying to help instead of rack up a bill!

Tim my boy worked with me great, friendly service would definitely recommend 💯

The fantastic service I received by the technicians was only complimented by the extremely friendly staff. They explained what I needed in detail to me and now my vehicle drives like new. I will definitely check them out again when I need service.

I wouldn’t take your car to get an oil change here EVER! NOT EVEN IF THEY’RE THE ONLY ONES OPEN AND AVAILABLE!I took my vehicle here just before I moved. It took 4 1/2 hours to service an oil change, tire alignment, and brake change. Now, mind you, I work in the service industry and I know very well to have empathy and full understanding when it comes to this. However.. I went in as soon as they opened and was the only one in the store. The service was already slow from the get-go but, again, have compassion. I explained to them my needs/ wants and explained when I came in as soon as they opened to ensure that they didn’t feel rushed in anyway and had more than enough time just in case.Well, I moved to another state where they are no Tire Kingdoms around and had my fiancé change my oil as he’s a mechanic and just came back from deployment and someone I can trust... He gets under my car and for 2 HOURS he fighting to open my oil plug because someone took it upon themselves and take out their bad day on my vehicle. With that being said, they applied LOCTITE on my oil plug. I’m beyond annoyed because I’ve taken my car to be serviced at different tire kingdom locations and that one, specifically, twice and each time we’ve gone there and he’s never once seen that applied before. PLEASE HEAD THIS WARNING- I wouldn’t want anyone to have to deal with this.

Super friendly guys, Tim and Tyler hooked it up with a smile on a Friday @6pm!

Went in today due to wheel shaking Tim helped me at the desk not only was he very helpful but friendly and professional 5 stars across the board thanks so much for all your help

I couldnt get anyones attention when I pulled into Sam Galloways quick Lane so I came over to tire kingdom. All I wanted was an oil change and for them to check my tires and thats exactly what they did promptly and courteously.

Dropped our car off with great results. Everything was professional and done right. We definitely found our trusted mechanics.

Great customer service 😃👍🏾

Came in for an alignment (my steering wheel was way off!) And the technician who worked on it straightened it out perfectly and it drives with no pull now! Amazing & i would recommend to anyone I know! (btw they offer complimentary coffee)

Tim was excellent. Very nice and professional.

Had a great experience they were very fast and convenient

“Tim Colon”, thats all I gotta say … so I expect the higher ups to see this and do something that will reward that man, the same way he helped me out.

The best service I’ve ever received at an auto shop. From the original phone conversation to checking out Nancy was top notch, a real pro! She answered all of my many questions and was pleasant and professional! I have absolutely become a Tire Kingdom customer!

Steve and mindy and the whole crew went above and beyond to meet all my needs this new crew has definitely upgraded from previous experiences. Keep up the great friendly service 👍

They take advantage of innocent weman and rip them off with rear brake pads and differential flush.

Love the service! I’ve been a customer for years!

Ive purchased three sets of tires here due to competitive pricing and premium installation packaging. Ive been back for road hazard warrantee repair and alignments covered by the premium installation package previously mentioned. Ive never had any issue with honorable service. This location seems relatively popular, so I can see the potential for a wait, that others have negatively commented on. However, the staff has always been forthcoming with an accurate wait-time estimation. Ive been pleased. Dr Rob Watkins | Fort Myers Chiropractor

Great service, Thanks John!

Tim did a great job!

Wonderful service. I drove 1900 miles on a trip and needed to check my tires. They did so for free right before closing on New Years eve.

Slight miscommunication but these guys made it right. Should have posted this long ago as Ive been coming here for years and the staff is always friendly and smiling. You guys are always wonderful and recommend you to all of my family and friends. Bring your car here with confidence that theyll treat it as your own.

I had an incredible experience at The Tire Kingdom today! Ray, the new service manager, was on top of things and helped me get in and out quickly and efficiently. We were having a little bit of trouble getting my warranty to show up but Ray figured it all out super fast! It was such a relief. Chris changed my tire at lightning speed. I feel much better and safer driving my family around in my car now. The waiting room was very comfortable and the vending machine has some great snacks for only 50 cents! I am very happy with their service to my car today. You should come check out this particular Tire Kingdom for a pleasant surprise!

I would first like to start off by Thanking everyone for giving us a chance to meet any service needs this past month . I am the new store manager at that location for almost 2 months and have been with tire kingdom and TBC Corporation for over 5 years . My main focus is customer service and honest service . Please feel free to reach out to me personally if your expectations are not met or if you may have had an unpleasant visit, I don’t stand for customers leaving without a smile and I will beat any competitor in town for service or tires. I also brought my staff that has been with me for years now which are all ASE certified technicians and I hope and encourage you give me and my staff a shot to be your #1 automotive repair shop to meet any of your needs. Once again my door is always open and I am always available to my customers . Once again thank you fort Myers and lee county for the opportunity

Wnet in today and they were really busy but the staff got to me quickly and everyone pitched in to get my car taken care of

I had the best experience at this Tire Kingdom location. The service manager Ray and technician Tyler went out of their way to help me with a flat tire. I was so thankful for their honesty and they have earned my business. Great service by outstanding employees.

Finally found a shop that truly cares about the customer! Skip everyone else... go here!

I just got my oil changed no problem there the issue is I have a upside down cross decal on the back of my car which Ive had for over a year. I gave my car with that decal on and when I received my car back the decal has been ripped off and flipped the other way around. This is ridiculous. Ill attach pictures if anybody wants to deny it I was too in shock to bring it up after I left the store and saw it but now I wish I had.

So according to them I need a whole new rim on a 2010 Armada because instead of cleaning off the leftover hackjob sealant that another place did and cleaning it to bare metal and then resealing it the right way the 7 year old ALUMINUM RIM was rusted so it wont hold air. Then they left my rim like this on my clean car......

I dont ever write reviews but Words cant describe how I feel about this place, its one of the best experiences I have ever had in my life I had some tire problems and from the minute I called Ray and Nancy were concerned about me and my sons safety, driving like that was not safe and i had no idea. the staff is amazing, caring, professional and honest. Nancy and Ray are amazing, I would recommend this place to anyone who needs work done on their car I promise you they will not disappoint you.as long as I am in southwest Florida I will never go anywhere else to get my car service, I have been to Tire choice, Walmart car services Rick Johnson they see me and always tried to take advantage of me but not Tired Kingdom they went above and beyond to make sure I got my car fixed and me and my son were safe on the roads. They simply are the best!!. Thank you to all the staff I will forever be grateful for this amazing experience! ❤

Great customer service.

Has to be one of the slowest places for service in the area. Leave your car if you plan on going there even with an appointment.

Shout Out to Tire Kingdom (and specifically Terrell, Ray and Nancy) for supporting the LOCAL Girl Scouts Mints for Military program! Thank you for your generous support. A local business giving back to the community. This is the heart of business YOU want to do business with. WE. LOVE. IT.

This is the second time me and my husband have, gone to Tire Kindgom, we like the service, and availability of the shop. This is our go-to shop for car repairs.

These guys are FANTASTIC!!! I just bought new tires from this store about 2 weeks ago so I was super bummed when I found out I had a nail stuck in one of the new tires this morning. I brought my car in early in the morning and I didn’t have an appointment so I figured it would take a while before they would take a look at my car, but I was pleasantly surprised that they were so quick to help and patient with me asking a bunch of questions! They patched up the tire and had me out of there in less than an hour and the repair was free with the tire warranty!THANK YOU GUYS AT THE TIRE KINGDOM AND THANK YOU TERRELL FOR BEING AN EXCELLENT STORE MANAGER!!!

Got a screw in the side wall of the tire. Made an appointment for 1pm next day to get a new tire put on. I was at work so my wife had to take the car in. Not only did they take over an hour to swap out 1 tire, but they also told my wife that the filters in the car were extremely dirty and needed to be changed and that the car had a couple of leaks. Thankfully my wife is no dummy. I cannot say the same thing for the staff at this particular Tire Kingdom. Had they looked at their records they would have seen that the exact same car was in their shop 5 days ago for a full service. Oil flush, full synthetic oil change, filters and so on and so on. So why are the filter dirty 5 days later and why is it suddenly leaking oil??? All because a female was the customer instead of man. Tire Kingdom you lost a good repeat customer. Great Job!!! And also someone decided for some reason to dig through the glove box also. No reason whatsoever for anyone to be in the glove box.

Tire Kingdom is the best! Great staff

Went in for a simple oil change and tire rotation. I asked TJ how much it would cost to check the balance on the tires while they had them off as my 2016 T&C with 12k miles had a front end vibration at higher speeds. He said no charge unless a tire was out of balance. As we talked further I asked how much to check the alignment. Again he said no charge unless it was out of alignment. Turned out my left front tire was seriously out of balance and they gave me a computerized report on the alignment that showed it was good. Only charge in addition to oil change was $10 to properly balance the tire!About a year ago I took it into Galeana Chrysler for the same problem and they charged me almost $300 and did not fix the problem!Finally a knowledgeable, honest service shop I can trust!! Will have all my future business!! Now drives better than new! Thank you!

Very Slow service. My boyfriend brought in his work van to get new tires. He sat there from 2pm (which his appointment was 1 but he went a little late) and the work was not done until after 7 pm. They would not give a time or an estimated time as to when it will be complete just that they are balancing the tires and it’s been an hour since that was said. Very irritating. Definitely DO NOT recommend this location. The one by 75 is faster and better service in my opinion

Great service in difficult times. I’m a senior and have health issues that make me very vulnerable to the virus. T.J., the manager, and staff went out of their way to accommodate me and make my visit safe. Highly recommend- just call and explain what you need and they will figure it out for you.

I have used this business for years and they have always been helpful, prompt, and professional. They are all very knowledgable and skilled in their business. T.J. and Ray are always especially kind and helpful. Most recently, they repaired something that a local dealership messed up. I am grateful to this business and I highly recommend them.

Worst experience ever. Sent us away with a flat tire. Luckily we made it to Tire Kingdom south. The guys over there were super nice. This branch is horrible. Rude and reckless.

Had to change a wheel 4 weeks ago

When I dropped off the vehicle they told me it would be done late that day so I told them I would just pick it up the next day. I was also shown on the computer that it would be a total of $570 and some change. When I show up after 3pm the next day my van was not done and my bill was now $670 and some change. No explanation as to why the bill was more. About 10 minutes after I arrived they brought the van out, with the wrong tires. I let them know that I wanted to replace 2 tires with the same matching tires which I bought there last year. That is not what happened. So the manager at least showed concern but the correct tires were not in stock so now I have to take the van back next weekend and wait God knows how long. After that was scheduled I got in the van and noticed my glove compartment was open. When I tried to close it, it would not close. So I get out go around and come to find out that they broke the glove compartment while inspecting my cab air filter. Mistakes happen but I’m a bit bothered that this was not mentioned to me on the contrary it was kept quiet I guess to see if I wouldn’t notice. So I go back inside and once again the manager showed empathy and was noticeably upset with her team. The mechanic then says he can fix it. That’s when I had to tell him I would not be ok with him rigging it out. The plastic hook is obviously broken there’s no repair to it. Manager then assured me that a new compartment would be ordered for Saturday when I return to correct the other screw up. So once again I get in my van to leave and notice that my maintenance required light was still on. So once again inside I go. Manager once again called mechanic and asked him to clear the maintenance required message. Now, did my oil even get changed??? Who knows because my engine runs clean so the oil looked clean regardless so for all I know they forgot to do that aswell.This is not the first time I use you guys but after this experience I truly believe it will be my last. I work in customer service myself and I hold my guys accountable for their work and before we leave a customers home we make sure we inspect everything and then we walk the job with the customer to make sure they are satisfied. I assure you I didn’t get that level of customer services from this visit.

Thank you TK for doing an amazing job on my car and fixing all my problems! Thank you Horatio for going above and beyond to beat the prices around town and getting me in and out. Your customer service is great and you have a great staff behind to support you. Mechanics were even friendly! Thank you, you guys have gained a lifetime costumer!

The entire staff at tire kingdom where professional, courteous and honest! The took me right in and resolved my issue! Would highly recommend these guys! Thanks again for all your help!

Couldnt sell me the tire I needed, but gave prompt, courteous service and fixed me up until I can get the tire I need

Rubber, round, rolling good. these guy hit the marks everytime I go in! BEST TIRE SHOP ANYWHERE!

Had a great experience at this shop. Gabriel and Horatio were very helpful. They got my car in for my oil change and informed me of some problems with my brakes. They gave me an estimate and told me that they can have it done for me that same day. Very happy with this place, will definitely be going there again.

I was satified with my service at this location. The gentleman was knowledgeable, friendly, and respectful. I love the new tires. I recommend...

After having another store check my car and misdiagnosed it, I contacted Tire Kingdom off Cleveland Ave, Gabe and John correctly diagnosed the problem and repaired the car for much less $ than was originally quoted by the other store. We will be bringing all our cars here. Great service!!! Excellent staff!!!

I had a flat tire on I 75 this morning around 8 AM. As a wheelchair bound veteran, this would normally be a serious challenge. I called this location and spoke to a man named Dylan that not only said he could help out, he personally texted me a number of a towing company and got me squared away with new tires. Dylan and the staff we’re very helpful and accommodating. This location is highly recommended!

They guys that work there either do not have any automotive knowledge or are just trying to rip you off. I went there today to replace my bent wheel. I purchased a new wheel online and went there to get the tire swapped and tire pressure also. The guy at the counter told me it would cost 0.5 hour labor about $60. He said: We have to program the tire pressure sensor, lol what? You are reusing my old tire pressure sensor which still works and charge me for that?Before that I had a bad experience where they charged me for a new valve stem and they put the old one back in place. I confronted the store managed and they said it was a mistake...Do not take your car for repairs here. They have no idea what theyre doing, theyre very SLOW, and they charge way to much.I ended up taking my wheel to another shop, done in 30 minutes and everything went well.

Got my tire in, very nice staff.Cant complain for an emergency walk in!

Came here because my right tire kept having a slow leak, found out the problem and needed to purchase a new one. They didnt have any in stock but another location did, the wait time was going to be over an hour! but one of the employees there John, immediately offered to go pick it up so that I wouldnt have to wait over an hour and a half. He picked the tire up, changed it out, and got me on my way! really appreciated the great customer service! hence the reason why Im writing this review:) great customer service keeps your customers coming back Ill definitely be back thanks again John!

Ray and Nancy were really helpful during the process both on the phone and in store

This started out as a bad situation. A simple repair resulted in a replacement engine because of a mechanics mistake. Right from the start the mechanic and the store manager, Jonathan, took ownership of the mistake. Tire Kingdom ended up replacing the engine at no cost to me. At all times they were courteous and responded to all my queries in a timely fashion.Everyone is entitled to a mistake; it’s how they respond that defines the experience. I would not hesitate to recommend Tire Kingdom in the future and I will continue to use them for any vehicle repairs in the future.

New staff was super friendly, fast and efficient. I will definitely be back to this location. Couldn’t have asked for better service.

Had an appointment to change my oil. It took 2 hours, yes two hours. Never again.

Good deal on a pair of tires. They didnt try to over sell us. They did make one mistake, but they took care of it immediately.

Great workers! Nancy is great! Love the service!

Excellent service was great will be a customer from now on thanks you

Went to have my car serviced. New management is very attentive. Mechanics were very nice and explained what was wrong with my car. Didnt try to sell me things I didnt need. Had an amazing experience with all employees. Will definitely be coming back!

I have been using tire kingdom since i had my first car in 2012. Between all the locations i have used i must say this TK has beat them all. The customer service here is 110%. Thank you Gabriel and Horatio for your amazing service and always going above and beyond!

I applaude this store for the amazing customer service they have provided me and my husband during stressful times! I have been to so many car service places and no place is even close to being as amazing as Tire Kingdom! Thank you Horatio and Gabe for doing all that you do, easing my stress and for bringing my car back to normal!

I was told a week advance if I bought my car in sunday it was there less busiest. Planned I.n Advanced. Been coming here since 2012. No issues.. all of a sudden cant have it ready in time allotted. I have to work to pay them and roof over my head. One day missed Im sunk. What do u do. But my michanic promises he will try to have it will be done we shall see. Im worried. Stay tuned

The new staff at this store are great!! They took the time to explain what my car needed. They seemed really busy and not a lot of workers in the garage, yet they still took the time to personally help me. I didnt feel rushed or passed over.

We had an appt. to change the oil, and waited for 2 hours. 10 bay garage, 2 garage people working, and not busy.