Im always skeptical about buying a car. Even more so buying a used car. Shady salesman just trying to grab his next commission, junky vehicles, tacking on extra stuff hoping you wont notice(all the things people hear about, basically). Rath is not that place. Everyone here was awesome. I worked with Billy on getting my vehicle, as did my fiancee a few months back. Hes a great guy, and had a lot of patience. If you wanna get a good car, for a good price, and not feel pushed into something you dont want, give him a call. Dont worry though, if hes busy at the time, any of them there will help you out properly. Plus, the guys working in the shop are pretty cool, too.
Angelo was awesome, he helped me and my boyfriend both find cars. He stood out in the rain and walked back and forth in the puddles to help get the keys to all the cars I wanted to look into and he was SO patient. Super great service and everyone was super friendly. Even the guys in the back cleaning the cars were super friendly and knowledgeable about the cars. Had a great experience and I would definitely recommend Angelo, he will help you find what is best for you!
Our all around experience with Rath was the best of any vehicle weve ever bought. Our salesman (D.C.) worked with us all day to find the perfect fit for not only our budget but our familys needs. Finance department did the same. We werent rushed. We werent pushed to spend any more than we planned. I referred a friend days later, and they were just as pleased! I will absolutely be a return customer.
Appsolutely the best place to buy a vehicle. they take care of you not matter what. thats why I will continue to do business with them
I had a wonderful experience at Rath Auto. Seen a car I liked made appointment to go check it out.. Angelo was the greatest made my experience even better got all the perks I wanted. And I only spent about two hours but it was well worth it left happy. Thanks everybody at Rath Auto!
Angelo is the man he meet us out at the car no hassle asked us what we were looking for was quick with the knowledge showed us all the info on vehicle start to finish total professional. Rath has a rockstar salesman. Definitely sending everyone I know his way!
Ask for Billy Adkins! Recently I bought a vehicle from Rath Auto Resources in Fort Smith, AR and Mr. Adkins made the entire process quick and painless. Going in and as a woman at that, I was prepared mentally to encounter a pushy sales staff. Instead, I got a friendly salesman who listened to me and was helpful, as opposed to making me feel rushed or trying to talk me in to something that didnt accommodate my needs. He is extremely well trained, professional, knowledgeable, polite and attentive. He was upfront and honest about everything and explicitly explained all the fees/taxes that applied, so there were no surprises. All in all, he went out of his way to make sure all of my needs were met. So for this, I give my experience with Billy Adkins, Mike Jennings in the Finance Department and Rath Auto Resources in Fort Smith, Arkansas 5 stars!
It’s absolutely true.. Picking out your vehicle is the hardest part! Everyone is so nice! Great service before and after my purchase! Highly recommended!!
I want to thank Billy for all his help, he is amazing, I was stuck in a really bad situation with another car dealer that sold me a bad car and the transmission going out, when calling Rath and Billy they went out and beyond to help me get into a wonderful dependable car and save me money and got me back on the road again and so I could get to work, thank you Billy for everything you did, thank you Rath for everything you did, you guys are amazing, God bless for helping me in the bad situation I was in, I completely give you guys a 10 and recommend them as your dealer . Go see Billy . He will make things happen for you and get you in a great car, sincerelyAmy Vernon
Angelo Borrero bent over backwards to get me in an affordable vehicle. Let me test drive several to make sure I got what I wanted. Worked with me on the down payment and monthly payments. He is even going the extra mile to help me get it home. A+ service, he deserves more stars.
Best repair experience Ive had in a long time. Initially, brout our sons car in for an A/C problem, what Phillip found was a rats nest in the fan housing. Some places would have charged for a new blower fan, etc, but all Phillip charged was $30, which included a replacement fan housing. Honesty and integrity goes a long way and this will be our repair facility from now on. Exceptional customer service and a pleasure doing business with you.
This is my 3rd car bought through Rath. Amazing customer service and they help you get into a car regardless of a any situation.
Awesome place and awesome people. First time buyer and they made me feel extremely comfortable
Very honest and professional people that work here and try to work out some kind of deal to you get you in a really nice used car
Angelo Borrero worked with us on the down payment, made sure it was affordable, made sure we got what we wanted, helping us getting it home, I would highly recommend going here to get a new car. Customer service was amazing.
I highly recommend using Rath auto. Angelo was great and help get me exactly what I was looking for. Not pushy at all. I told him what I was wanting and how I was needing it to happen as far as my trade in. He made it work seamlessly.
Great service and even better sales specialist!Mike Stahl and Billy Adkins made it easy and affordable! It truly is a better way to buy your next ride!
I had an amazing experience. Donnie was great, walked us through ever step and kept conversation and even took my son on a trip on the golf cart around the dealership. I 100% recommend Rath Auto, talk to Donnie, hes got your back and will find you the best vehicle suited to your needs.
Excellent service when purchasing my vehicle. It was my first purchase with financing a vehicle. They made it easy for me. Thank you! Definitely recommend this business!
Had a great experience with Rath auto resources in Fort Smith. Very straight forward, no nonsense. I got exactly what I wanted and I had compared vehicles at other places and this was the best value with lower mileage than anywhere else. I needed a Reliable vehicle quickly with no hassle and a payment plan in my budget and got exactly what I wanted. Richard Rivera is excellent. Id give him 6 stars if that were an option. Ive been to other places that I will never go to again and never recommend but i definitely recommend Richard @Rath auto to everyone.
A wonderful, quick experience. Upon arriving I was quickly greeted by a representative, Richard Rivera, and taken to the lot to look around. Even with my lack of Credit history he had us driving off the lot in a great deal in under an hour. I recommend giving them a thought if your looking to buy a vehicle. Quick, easy, and painless experience. Very Friendly and Helpful.
I just wanted to take a minute to rate my recent experience at Rath Auto. As you can see I gave it a 5 Stars. This was a very smooth process thanks to my salesman Angelo Borrero for getting me into a very nice and affordable vehicle. He found a way to make it in my favor and I couldnt ask for more than that!
Friendly staff. Very informative. Super nice inventory! Would go back if ever in search of another vehicle. Great place to shop around! Angelo will go above and beyond to help you drive off in the car or truck/suv of your choice! Great service!
Ty was very honest and helped me work through all my options! He was very informative and super nice! All the staff here has good attitudes and are very helpful! They have a variety of cars, that are well priced, and of great quality! I LOVE my new car!
Carl was very pleasant to work with. He was very friendly and explained everything thoroughly. Im glad I returned to Rath. Its always been a great experience.
They took care of the financing before we even came to look at the car. Now I have my dream car!! For a little less than my older trade in. Billy was curtiouse and knowledgeable. The whole process was seamless. Great place to buy a gently used car. They gave me a great upgrade on my trade in. And I absolutely love my newer suv
Great service, Billy really worked with us and gave us space when we were shopping. He brought out what we wanted to drive and let us make our own decision! 10/10 recommend!!
Our experience at Rath Auto is always top notch! We have used them for all of our vehicles over the years so thats saying something if we always return. The sales accociate is not going to be pushy but accommodating to fit you to the right car for you. Thank you Rath Auto!
Kayla is the best! She knew exactly what to do to help me get into the truck I wanted and knew the answer to most of my questions and the ones she didnt she went and found out for me. She found me the best deal when it came to payments and I couldnt have asked for a better representative. If you find yourself going into Rath Auto, you definitely need to ask for Kayla!
I cannot say enough good things about Mr. Don Lewison & the other good people at Rath Auto!It was without doubt the most pleasant car buying experience Ive ever had. We drove off the lot in a much nicer car than we had anticipated & at a price that blew me away!I highly recommend them.
Angelo was fantastic, friendly and extremely helpful. Definitely recommended.
I went to buy my first car from a dealership today. My family friends recommended me here and told me to ask for Billy. They said he would take care of me, and that’s what he did. He crunched numbers about 5 different times. Ultimately we ended up with the payment I wanted and got me into a great 2018 Honda! Thanks so much for making a stressful experience into a walk in the park, while continuing to make sure we were doing good while waiting. Sent us to lunch on them and offered drinks the entire wait. Thanks always!
Great service! Will continue doing business with Rath Auto
Angelo made the experience fast and easy. Even got a better vehicle than I thought I could get. Thanks so much!!
Awesome place very understanding of my situation thank you for helping me get a family car
I worked with Donny, he did a remarkable job.Absolutely the BEST car buying experience Ive ever had. I will absolutely recommend Rath Auto to anyone in the market for a new vehicle.
Great service and friendly staff, Angelo was able to get my husband in a newer model vehicle with low monthly payments and even filled up the gas tank before we left. Would highly recommend, definitely talk to Angelo he can fix you up.
It was the least pressure and the easiest car buying experience ever. Such nice people to work with.
Friendly staff that treat you like a person.
Great place to buy from.david done a great job and got me the best deal possible I would definitely buy there again. Thanks David
Our salesman Angelo Borrero was very helpful and worked really hard to get us a great deal on the car we wanted!! I’m very pleased and happy with our purchase. This is the second car I have purchased from here. I highly recommend this place!!
Very professional and friendly. Answering all my questions.
Since we bought two other (Van and a Jeep) before, we were in their system. Which made thing easy. Donnie ( sales) and Michael ( in finance) were just awesome to work with. Very nice ppl all the way around. Thank you!! Connie Wagner.
I had been trying to find the perfect car I waited months then Ty called and said he thought he found it. They had me in my car very fast. Great service second time buying a car from Rath
This is the worst experience I have ever had when it comes to car shopping/buying. I was quoted a price for a vehicle that I had picked out and when the final numbers were presented to me I asked my salesman, Angelo Borrero, why the vehicle had jumped up to almost 3k more. He informed me that his manager, Mike had explained to him that the price of the vehicles change on a daily basis. They also added a 2k warranty to the contract and I asked if there was a cheaper warranty I could purchase, but I was told that I had to purchase that warranty or get no warranty. When I began to sign the paperwork for the vehicle I noticed that I was switched from the buyer to the co-applicant and the finance person never disclosed that to me until I questioned it. I ended going home with the vehicle, but the whole experience felt so wrong. I then called Mike and told him about my experience and he told me that if I didnt feel like I had been given a good deal that I could bring the vehicle back, and that is what I did. They would have still needed the buyers signature to finalize the deal. Also, I work from home so I had my daughters take Angelo Borrero 3k dollars down because he stated someone else was looking at the vehicle I was interested in. They informed my daughters that I didnt need a receipt so that I would not be obligated to buy the vehicle. I then told my daughters to bring my cash back if they were not going to provide a receipt. My daughters brought my money back.
Customer Service is excellent, and Richard is a awesome salesman.
Third time we have gone to Rath Auto for a vehicle and they never disappoint. Kayla is awesome, helps make getting a vehicle so seamless. She and her coworkers always make u feel like family...Just love them 💓
David was absolutely amazing with my car sale! I came in after a horrible experience with Crain Hyundai. I ended up buying the same car that I test drove at Crain, but got a much better deal at Rath! The entire sales team was so helpful. The sale was painless. I will definitely be back for future purchases and will be referring my friends and family. Thank you for everything!
I would recommend rath to everyone they worked with me and helped me out when other would not i do believe i will be doing business with them from here on out.they have great people that work there and they are all very helpful.
Donnie was fantastic, he was able to help us get the car we wanted and worked very hard in doing so, he also kept our son busy and happy with rides on the golf cart while still insuring that we got our paperwork in order to get us in a good car
Billy Adkins great salesman..... good dealership.......not a Rip off
Rana Buben at Rath Auto is a total rockstar!! I came in this weekend to buy my first car and had no idea what I was doing. Not only was she patient with me, but she listened to my needs and worked with me so well. I came in dreading the process and left feeling so good about my decision! I highly recommend anyone to purchase their vehicle from Rath and definitely ask for Rana!
I want to give a shout out to Donnie Lewison for his fast, friendly and amazing service. He got me into a great car even the DMV only had wonderful things to say about this place. I would recommend anyone here for your auto needs.
DC Stout was a great sales guy and sold me the best car for me! I love it and Im so happy with what I got! Im glad I went to Rath for my new vehicle!
Rath Auto did a great job getting me into a vehicle I could afford and be happy with! Good credit or bad you wont be disappointed! Thank you Angelo Borrero for doing a great job!
I have been looking for a vehicle for quite some time. I wasted hours at different dealerships. I finally went to Rath Auto Resources,, I met Donnie and he was awesome. I drove off in the car i loved that day. it was that easy. TERRIFIC EXPERIANCE,,, Thanks Donnie
Helped out with every aspect of my trade in! Great workers and good shop!
Richard Rivera was very helpful in my purchase of my vehicle! Hes knowledgable of the vehicles and has a great personality! I am very pleased with my purchase and would be proud to refer anyone to Rath Auto Resources!
Fast friendly service they work with you to get you the best financing they can and all the vehicles look nice and run great they have a great mechanic here if you do need work done
If your looking for a car I would recommend Richard Rivera. Makes the process go by fast and simple. Its always a great experience.
Great service!!! I only buy my vehicles at Rath!!
I had a great experience! Ty was incredibly helpful. Great staff! Would highly recommend to my friends.
David was awesome he was helpful tried to get me the best deal I could get they cant be undersold they really are a caring team in the Meineke service center is great
The experience was very positive - good vehicle
At Rath they have the best inventory around when you are looking for a used cars. Angelo works hard with all his customers to guarantee happiness every step of the process.
When I walked into rath auto I was very hesitant to buy a car. I walked in with no intention of buying a car, but Justin Watts was very attentive and very personable when speaking with me. In no way did I feel pressured to buy, and he did everything he could to get me the best deal and ended up walking out with the exact make/model and price range I was looking into. DEFINTELY was a great car shopping experience and would recommend them :). Definitely talk to Justin if you go in there, he made the process flawless and made my anxiety on buying a first nice car go away and I left feeling like I got a great deal and with no regrets!
Donnie was amazing and extremely helpful. I absolutely love my new car. Thank you!!!
Absolutely wonderful experience 💗 Thank you Angelo Borrero for such a great job helping us with our new vehicle! You Rock!
Wonderful people great attitudes and extremely pleased with my purchase today!! 110% recommend .
Angelo Borrero was a very personable and friendly associate at rath, which made my experience very good I was walked through everything that was needed, helped with any issues i had with the vehicle i was looking at and at the end of it all i walked away with a better vehicle then i came in with and a smile on my face!!
Angelo Borrero was awesome and made me feel like family. Thank you Rath Auto Resource!
I had been talking with Kayla via text, email and phone. When we arrived at the car lot a gentleman came out and helped us until Kayla was available because she was busy with other customers at the time. She went above and beyond to help us with our purchase. It was a cold and rainy day, but she helped us with driving cars until we found the one that was just right.
Had a great experience, Donnie did a great Job getting me in the Truck I wanted! Thank You!
Wife and I love Rath. Great cars, great prices, and it was a very pleasurable experience. Daughter just bought a car from them and she loves it.too. There service depatment does all the service on my car. I.couldnt be happier
Donnie Lewison was so very helpful. Would highly recommend him and Rath Auto.
Awesome 2018 Hyundai Elantra, VERY clean, wife LOVES it!This is the second time in 3 years I have purchased a vehicle from Rath. Glad to see that the salesman whom I first bought a vehicle from, DC Stout, was still there and still killing it. No joke, this guy has gone beyond my expectations on both occasions to get me a better deal than anticipated! The ENTIRE Rath Auto Ft. Smith team are friendly, very helpful, and an overall pleasant crew to work with.
Rath Auto Resources made my car buying experience the most simple and easiest way to get into good vehicle ever, thanks Kayla Baxter.
They helped me a few months back trade for a 2017 Ford Explorer. I LOVED IT and they were AMAZING to work with!! After some time passed I realized I needed to trade down and get a smaller car payment and better gas mileage. Kayla Baxter and Michael Stahl helped me to do this!! I cant tell you how easy they made this transition!! I LOVE my 2019 Toyota Camry!!
Easy quick and worked with us! Highly recommend!
Ty treated me, my mother, and my grandmother with the upmost respect and courtesy. Great guy and great salesman!
We went in for a routine oil change and while waiting we test drove the car I had been eyeing for over a month! After going over a few things with Kayla we decided to go for it and buy the family vehicle we needed! What I love about Kayla is that never during our conversation did we feel pressured to buy anything. She talks to you and goes over all possible outcomes. Not only do I love my new Jeep I love that we got to use Kayla for the third time!
Good service, friendly people, lots to choose from.
Great service and sales team.
My only day off was yesterday, it was rainy and cold but I decided to go car shopping anyway. David Stout was so wonderful, he listened to what I wanted and was very helpful! I came home with way more car then I expected at the price I could afford! So Thankful and I highly recommend Rath auto!!! Thank you so much David!!!
If you are in the market for a no hassle experience, I highly recommend Kayla at Rath Auto. She made our car buying experience a breeze. Easy financing and multiple options to pick from. In less than two hours we went from an appointment to driving away in our new car.
We were greeted quickly and kindly and Jordan helped us find the perfect vehicle and set everything up, the staff was knowledgeable and fast and other than us showing up late and having to do bank stuff the next day we got the car in a matter of hours! Great service and would recommend to anyone
I bought a 2016 Jeep Patriot from Jerry. Good deals, nice cars, friendly and helpful staff. If youre looking for a nice used car, check them out!
I went in very nervous and anxious as I have very limited experience with buying vehicles from dealerships. Kayla did a fantastic job assisting me with everything. She explained everything in detail and went above and beyond to make sure that i got out of my little Frankencar (death trap) and into something safe and reliable for myself and my son for as cheap as humanly possible given my financial situation. I cannot praise this sales rep enough for her dedication to her job and making sure that I and my son had a nice, reliable and safe vehicle at a reasonable price. Thank you, Kayla B. For all your assistance and understanding! If i do buy another vehicle in the future it will likely be from Rath Auto Resources!
Very helpful sales (non-comission) staff. We were helped by David. Very courteous. The service dept has went above and beyond to stand by their commitment to sell quality cars. We highly recommend this place to anyone in the good used car market.
I have purchased a vehicle twice now from RATH using Jordan Acuff. I highly recommend them. We first looked at a truck that we quickly realized would not work for our family, and they worked hard to help us find what we really needed. They even bought us lunch after we test drove over a dozen different vehicles! They went out of their way to make sure we were truly happy with our decision.
Anyone looking for a good used truck/car would be crazy not to come here. I came in two weeks ago and looked at a few trucks. I finally settled for one and we went through the whole process and it turns out I couldnt get approve for the one I was wanting. Patrick the gentleman helping me did everything he could to get me approved. The numbers just didnt line up. So I thanked him and left. I came in from work and I get a phone call from this gentleman and he tells me. I have some great news. My boss has decided the numbers were going to work. You are approved for the truck you was wanting. I went and signed paper and the staff was outstanding. It is the most professional dealership Ive ever been to. Patrick was outstanding. He did everything he could to get me approved. He never once pressured me to try to get another truck. And outstanding business!
Thank you Rath for taking such good care of us!We are are forever Rath fans, excellent customer service in every department, highly recommend if you are looking for a great quality vehicle and even greater shopping experience.
I filled out a application online to see if I qualified for a payment plan. I got a txt message as soon as I sent the application in. It told me I was approved. Well I took the day off work,I thought to go buy a car, but but when I got to let lot and was looking at the vehicle I was going to buy, and they told me it was cash only on all vehicles. This is a ploy to get you to there lot. And there prices are crazy!!!!!
The sales man, Henry Gonzalez, was awesome. Ive been dreaming of a new vehicle for over a year now but didnt think I could. If not for Henry I wouldnt have left with a new vehicle let alone the fabulous beauty I got.
I went to Rath auto resources, had the best experience I’ve ever had! I highly recommend EVERYBODY to go to Rath auto resources. Go see Billy Adkins and Jordan Acuff!
I had contacted the dealership online about a vehicle we were interested in, and was contacted by Jordan. I wasnt able to make it into the dealership that day, but stated that I would contact him when we would be able to. He seemed friendly and willing to work with our schedule for coming in. Received a phone call this morning from Jordan and he asked if we would be available to come and see the vehicle in question. I apologized and stated that we had already bought another vehicle. He asked what kind and I told him what it was. He turned very nasty and hostile and stated well thanks for wasting my time there was something else at the end he said before he hung up on me, but I wasnt able to make it out.So, first things first. Im completely disgusted with the way that he handled the situation. As a sales rep for a car dealership, he should be able to handle someone not buying every car that they are interested in on their lot. I made no promises or commitments to buy the vehicle. There was absolutely no need for his hostility and rudeness.Second, how does this behavior help your business when a big part of someone coming in and trusting the dealership with this type of purchase is word of mouth from friends/family. If someone has a personal bad experience with a company they usually spread that information to others. Having employees who honestly dont care enough about their company to be polite and friendly is just a bad business decision. I know for future car purchases Rath dealership will be one that I dont go and look at based on the customer experience Ive had.
Ive bought and traded a lot of cars in my lifetime, (67 yrs). I was always a little nervous because I new that one way or another I was going to get taken advantage of. After I moved back to Ft. Smith, 2 yrs ago, I ended up needing a pickup truck, after shopping around I found one I wanted at Rath Auto, approaching the purchase with the same feelings as usual, I was pleasantly surprised to find out these guys dont do business that way. No pressure, and a perceptible desire for me to be satisfied with my purchase. The man that helped me,Bill Adkins, really went over all the operation of the electronics,and features, not to sell it to me, I had already bought it, he just wanted to be sure I was comfortable with my new vehicle. So besides a good price I got an education.I have since purchased another car from them, and my neighbor has bought two, like me, he got the same treatment, good price, and complete satisfaction. Next time you buy a car or truck do yourself a favor, go to Rath Auto, Theyre service organization makes sure the vehicles are mechanically correct...I personally witnessed the work they did on my vehicle before I bought it. Without doubt the BEST car buying experience I ever had. No gimmicks and no tricks, just the truth and a fair price. Thanks Larry, I can honestly say I appreciate it.
Owen hooked me up i love my new ride very good to work with. An enjoyable to talk too. Thank you all so much...
Larry & how team went all out to find a vehicle like I need within my budget. They are respectful and courteous. I very much appreciate them NOT trying to sell me something I dont want or cant afford. Great experience all the way around!!!