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Orr Cadillac of Fort Smith
6500 Autopark Dr, Fort Smith, AR 72908, United States
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Orr Cadillac of Fort Smith
Comments
Jo
Review №1

They show details from the car..very helpfully staff..

Br
Review №2

Great service. Wonderful people.

Wa
Review №3

They got three stars because their Cadillac dealership other than that I couldnt say because I never been there

J.
Review №4

Can I give zero stars? My experience with this service department is the worst Ive ever experienced. I paid more than $400 to have a minor seatbelt issue resolved. Not only was the issue not fixed correctly, but the sunroof shade was broken during the repair! (It was already broken the first time I tried to use it that same day after leaving the dealership.) The dealership refused to take responsibility for the $2,400 repair, finally only agreeing to split the cost with me. I watched videos of dismantling the b-pillar as required for the seatbelt repair and I cannot be convinced that replacing the b-pillar trim had no potential to knock the sunroof shade gears off-track. There is a roughly 1 in 720 chance that the dealership did NOT break the sunroof shade. But Orrs service department is bad at statistics and even worse at customer retention. I will not be returning to Orr for service or future purchases.

Do
Review №5

Looks like my coupon for 15 dollars off was not good enough for them anymore. Im sad that my faith in them has been broken

Ri
Review №6

Quickest service I have ever seen. If I lived here this would be my dealership.

Do
Review №7

Very helpful and very professional

Pa
Review №8

Very expensive.

Information
7 Photos
8 Comments
Rating
  • Address:6500 Autopark Dr, Fort Smith, AR 72908, United States
  • Site:https://orrcadillacfs.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 479-439-5622
Categories
  • Car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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