They have a huge selection of clothing and other beach needs and keepsakes. Good location easy to get into parking lot but it can take a little while to get out depending on the time of day. My daughter had bought the wrong size on a shirt and exchanging it was easy with her receipt. We will definitely stop in again and would recommend it to anyone.

There are a lot of stuff toys here and they’re really adorable. There are also a huge selection of goggles with different colors. The staffs are really helpful and nice too. It’s worth it to shop here.

Clean and neat store with lots of selections to choose from! They have excellent customer service with their friendly employees who are always willing to help when needed. Definitely recommend shopping here!

Obviously tons of souvenirs and clothing, as it is a chain store, plus candies and toys. They have swimwear, beach accessories, towels, etc. Prices are average, but they have deals on some things. This location does have a public restroom, but it wasnt the cleanest. Staff were aloof.

We walked in to get some floats and we’re pleasantly surprised at all the merchandise and their prices. The staff was friendly and very helpful with questions we had. We will be going back for souvenirs before we leave to go home.

Loved it! Staff is awesome, great time!

Average souvenir shop. The one cady corner from it is a bit nicer and has a little more merch.

Way overpriced...what a rip-off... wont be back...theyll never get another dime from me. No customer service, had to ask another customer for help. 30 employees in the store all folding clothes, no one asked if I need help

Love this store. Very neat, always has the coolest, neatest stuff. Beach stuff galore, souvenirs, swimsuits, they have it. We shop here every vacation few times a year. Employees are always nice, cheerful and helpful. Prices are really good. Win, win, win.

If you need something for the beach, they have it here. Kids toys, chairs, umbrellas, towels, etc. Might cost more than Walmart, but they are all over the strip, so its the convenience.

Great selection of shirts, knickknacks, and other souvenirs. Store was well kept and staff was great.

Good items...Terrible service! I went to check out and overheard one girl being trained that locals and military get a 10% discount, so I asked about it and the girl was unable to cancel our transaction (mind you this transaction was done with a credit card and we hadnt signed yet, their machines wouldnt cancel and the girl stated she could neither cancel nor void our transaction and rering us) I walked out then back in to have them return the items and rering me with the discount...it is my money! The girl didnt want to and made the excuse that they dont ask people because it would hold up their lines! Actually, genius, it holds up your lines more when you have to void and rering your customers. How about some courtesy!

Great quick stop for beach essentials! Fair prices, look for markdowns and discounts. Excellent selection of florida/beach postcards. Hats, shoes, beach towels/blankets... lots more! Staff is very friendly and helpful!

The customer service in all the locations and sister company (5 to be exact) was horrible. The employees there were rude refused to help by saying they dont know or not their job. Horrible horrible exoierence at every single location and not like you have choices to get what you need (towels, souvenirs, chairs, umbrellas) anywhere else if your a tourist.

Tropical Waves, is an AWESOME BEACH store. Always neat and has incredible amounts of cool stuff to chose from. Great T-shirts, long sleeve and short sleeve. Have some that last lasted us over 20 years from different Fort Walton Beach, FL, vacations. Very comfy and love the colors and styles. Beach shoes, cutest souvenirs, Just a pleasant, fun store to shop in. Staff is friendly and very helpful.

Best beach store I’ve been too!They have everything i needed from snorkels to towels and awesome souvenirs. Employees are great they’ll go above and beyond and the Managers are very patient and sweet as they can be! I will for sure get my things here from now on!!

This place had everything and more! I got some shirts for grandkids for $2.00 on their clearance rack and $5.99 for the older child. The customer service was great and staff was friendly!

Sold out of a lot of stuff, but ok

Management is rude. Nargiza I believe her name is has a bad attitude and had a rude response when I asked her a simple question. How does someone become a manager when they have horrible customer service?

Clean.Well stocked.Covid compliant.Pleasant staff.

Great lil tourist trap. So many souvenirs that we didnt need, but had to have.

Very informative and insightful employees that always helped with a smile on their faces. They also had good authentic merchandise in a very organized fashion. Everyone their was very enthusiastic and i was able to get very good use out of the items i bought there. overall a perfect place to shop if you are looking for good quality beach supplies and souvenirs!

Lots of items to choose from... you can find great buys for friends and family.

I came here on 10/20/19 in the evening around 7pm with my boss Joe who is disabled. I was in and out for my nicotine fix and while I was out, Anna took the best care of Joe. She helped him to find gifts for his grandsons family and even carried the items he picked while she worked until I came back inside. I was able to speak Spanish with Anna which was great as I had not been able to while on this trip. She made me feel welcome and I definitely felt the love. She is a great employee and deserves to be appreciated. It is hard to find genuine people where Im from. Even the cashier, was super friendly and showed interest in us and made us feel at home. I hope to be back in early November to support this establishment. Thanks Anna!

I bought a hoodie from this store while vacationing in Florida from Washington state. When I got home I was going to wear my new hoodie but noticed my left pocket was not stitched across the bottom. I wrote to the company and got no reply. E

Always a great place for souvenirs

A little over priced but its a great place to grab beach chairs and souvenirs.

Great place to stop by if you are in the area, they have everything you need for the beach at great prices, umbrellas, beach toys, towels, clothing and much more at very great prices. The employees are very courteous and helpful. Even if you dont need stuff for the beach they also have souvenirs great for family and friends. I recommend stopping by here if you happen to be in the area. 5 stars all the way.

Place was ok, I mean has a lot of stuff to choose from, so in that aspects its good, but the stuff just seems really cheap. A shirt I bought there shrank lengthwise after one wash, and a shirt we got for my son has all the words falling off already after a few washes.

My favorite beach store to shop at. I am local and absolutely love this store. Not only do I shop here for souvenirs when friends/family are in town, but I shop here for clothes to wear on a regular day aswell. Clean store compared to some others in town and staff is very friendly!

I went into the store on memorial weekend. Very clean and organized. The staff was very nice and helpful. The cashiers were very helpful getting and finding the things I needed.

Poor customer service and there was nothing posted about exchanges or returns because of COVID but it was on your receipt AFTER you’d already checked out. I tried to exchange two shirts for a larger size only a few hours after purchasing, they’d never even left the car but was refused. $30 wasted.

Good selection and friendly staff.

Lots and lots to choose from. Reasonable prices, clean and neat store.

Good prices for tee shirts

Great place to purchase beach attire and souvenirs so no worries if you didnt get a chance to get those last minutes beach items before you left your home city or town.

Nice stuff wall to wall

This was a great store. Looked like it was going to be pricey but they were surprisingly cheap. Lots of different souvenirs and fun touristy stuff. Came from Chicago and was looking for a bathing suit . The employee was in the dressing area at that moment and was VERY pleasant. She picked 4 different styles of swim suits for me to try on. She was very HELPFUL !!!!!!! She suggested how i can mix and match tops and bottoms. I was very satisfied with my purchase ! Looking forward to come and shop there my next vacation!

Excellent customer service and very friendly employees. I visited the store to buy some gifts and found what I was looking for. I’ll definitely be back to this shop💕

BEWARE*** BEWARE***Husband bought a $67.00 chair from this location and it was damage and they wouldnt give a us refund or store credit without us calling corporate for them to give an ok! Finally we get a hold of some one at corporate only to be told the person that we needed to talk was on vacation. OFCOURSE!! Im not sure why we got the run around while the person infront of us was getting a refunded for a buggy board

Due to covid building closed but had chance to enjoy the view of historic aircrafts

If I could give this place no stars I would!! I am so upset my sister and I came in here today to get 4 snorkeling sets which are pretty expensive already as it is here it was gonna cost me over $100 for only them, I was super confused which sizing to get so I kept asking the employees to make sure bc there is a no return policy and with how much I was about to spend i wanted to make sure!!! The 2 guys told me the size I had was correct for each age range so I got in line we were only the 3rd person in line and waited for over 15mins for our turn it was soooo slow!! once we got up there at last, again I asked now the girl who was checking us out if they were the correct sizing bc I still felt uneasy about the purchase she had absolutely no clue and asked another girl who then finally told me they wouldnt fit and I needed a different size!!! At this point I was already pretty upset it took 4 people total to tell me about their stores merchandise and then I was told if I go get the correct size from the back of the store that I would have to come back and wait back in line again which at this point there are now about 10 people in line!!! We ended up leaving after that, this had to be the worst customer service Ive ever experienced take your business elsewhere. Very sad so glad i didnt buy them from here tho after all must have been a God thing cause we ended up finding the same set for $10!!! IF I would have gotten them here I would of paid $20 each for the kids and 39$ for the adult thats an insane difference!!!

They got souvenirs, floaties, clothes, basically everything for the beach

I love this store for all my beach needs and the staff is amazing. I usually bring my daughter along to shop and the staff always includes her in the buying process! The employee named Melina is usually the ones to help us!

Tropical Waves, such a nice beach store to visit on your next trip to Fort Walton Brach, Fl. It has everything you need for those summer vacations at the beach. From beach sandals to sun hats for men, women and kids! I really recommend. Hope o get to visit soon again. Shout out to Nana, Saida, Elianis and Melina. Such wonderful helpful people.-Ingrid❤️

Crowded, nobody wearing mask.

They have Everything to Enjoy the Beach!

A Little expensive

Walked by 3 different employees no one spoke nor asked if I needed any assistance. In fact one was face timing her pal while was looking for sizes. We went across the street to Alvins island.

I usually don’t do reviews, but thought this experience really warranted it.So my family and I went to this store last week expecting to find an overpriced tourist trap. We were really surprised to find great service, prices and selection. That’s not the reason for this review. I have a service dog and normally don’t even attempt to take him into stores simply because I don’t like people petting him or asking me a bunch of questions( he is a Dutch Shepherd and I have had him for 3 years since a VBIED struck my team in Afghanistan). Unfortunately on this day while my family was in the store I couldn’t leave him in our rental, he was just a little hyper from the trip. So I took him in and kept him close and quiet. After a while he started whining( very loudly)out of boredom and pent up energy. After a few minutes the manager came over and asked me about him. I expected her to start questioning me about him, but I think she could tell that I was embarrassed and frustrated. Instead she asked me if I was enjoying my trip and told me of her husband that is also in the military. It was refreshing and defusing, as I immediately felt welcomed. After a few more minutes we had all we needed for our trip and we were also given a military discount( which helped out a lot as we bought way to much stuff!) I wanted to write this review as a way to say thank you as I felt the store staff was way more friendly than we have seen in the past and this could have really put a bad mode on the vacation as has happened in the past when traveling with my dog. Thank you!!

Pulled over to use my phone and the young lady who works there got an attitude with me and told me to leave because she couldnt get her car (white honda accord) around mine. You shouldnt be so rude you are representing a business. 2/11/20

Aisles too crowded with stock boxes.

I always get a T-shirt and a themed photo frame for any vacation my husband and I take - and this place had both in abundance of choices! This place had great prices, wonderful options, friendly staff, well lit, and overall just about anything you could want or need while at the beach! Beach chairs, paddle boards, souvenirs, jars to hold your sand/water, sunglasses and even toe rings! 😊

I like tropical wave this branch because there are a lot of thing that you want for go to the beach and nice staff. They are helpful.

Wonderful souvenir place to visit when youre in Fort Walton Beach and The staff was really helpful and I were able to get everything I needed for the beach! I will be back to this store, best one in Fort Walton Beach!

Tried to buy a t-shirt but it wasnt in the system so instead of keying in the price that was clearly on the shirt or calling for a manager they lost a sale. Theres plenty of other places to shop for souvenirs. Avoid this one.

Wonderful place to get nice beach clothes! The suveniors are at an amazing price. I bought a couple of rompers and dresses and I’ve had them for a while and they still look new. I bought a scented ocean breeze candle and it has a lovely smell it scents the entire downshift my place. There’s something here for everyone. And if you like hermit crabs like I do they have a lot of them. All in different shapes and sizes. The starter kit is pretty nice as well. I also bought a swimsuit and I have a larger bust and a really round bottom soo bathing suits tend to be hard to find and they had the perfect kind for me. One pieces and two-pieces. The beach accessories are at a reasonable price and they have a large selection of them as well.

There are 3 or so stores at the intersection. We chose this store because it has a huge sign stating Free Beach Bags with any Purchase. The sales person robotically stated We dont have those until October. Thats false advertising!

Great place to buy a awesome T-shirt. Staff is good always help the customers.

Disappointed no free beach bags...and I had to ask about free taffy with purchase. Had to come back to get. Overall typical souvenirs shop. Go every year same stuff .

Very good place. cheap goods but good quality.

The staff are corteous and very helpful.You will inlove this store from beach stuff to souveniers.Kids and adult shirts they have it . And very fun to shop with kids cause they have toys.

Would give no stars if allowed. Dont have a death in the family or get hospitalized. The management DOES NOT give a care. They are for themselves and their FRIENDS only. Wouldnt

Great selection of T-shirt’s and souvenirs. Some of the shirts had minor stains or the heat press was a little off but I just shifted through them. Staff was friendly.

Its was ok .

Went into this store with my dog and boyfriend. (my dog is a mini Australian Shepherd) We walked around for about 15 minutes with nobody saying anything about the dog. We had 2 shirts and a chair almost ready to go check out, and a woman asked if my dog was a service dog and if it wasnt to get out. So we dropped everything and left. If the store doesnt allow dogs, please state that on the front door like most stores do. The lady was terribly rude. Never will go back.

I love this store. There’s always sales and the workers are great. During the summer this is the place to be

Good experience all round, picked up a T-shirt, service with a smile even got a free beach bag, worth popping in.

We stopped for tshirts on our way out of town. The store advertises free taffy and a beach bag with a $25 purchase. We spent over $50 and nothing was mentioned about receiving anything for free. I asked about the taffy and was pointed to a shelf. I took a box and once outside realized I should have gotten a beach bag also. I went back in and the line was half way thru the store so I showed my receipt to another employee and was told Id have to get back in line for the bag. And staff apparently doesnt tell you about the free merchandise unless you ask. After waiting in line I was then told they were out of bags but I could get taffy. I explained they should make sure the other staff was aware since I was told to wait in line. And it was false advertising. I find it hard to believe there wasnt any other items they could offer instead. Staff was less than pleasant and obviously not concerned with customer service.

I’ve never been treated so poorly by staff members, I was wanting to try on a t-shirt to see if it fit and this staff member was ridiculously rude.... Worst experience of my life..

This is a good store for shopping.It have a lot of items for beach.The best staff in Fort Walton Beach.

Lots of apparel and souvenirs

My cashier yesterday was a total dud, get a personality ...nothing like trying to start a convo with someone only to get no answer... made me sorry for tryin to be friendly. you are working in a tourist based shop, please dont have attitude with everybody..

Great place to shoppingCutie T-shirtVery helpful staff

Best place ever! Very helpful employees👍 I recommend that store

Its a wonderful tourist gift shop and big

An employee named KENNY was so very polite, and helpful......I want to give him KUDOS !! I wish my experience, at the other beach stores, would have been so very amazing. THANK KENNY

Great customer service, organized merchandise, great deals like buy one get one free, service animal friendly

Over charged, was rudely asked to go through my bags as if I took something, was charged for items wasn’t even in my bag. I had three people go through my things because they over charged me almost 50. How is that a mistake please guys check your receipts before leaving, and she had no remorse as if I did something wrong

Great place to shop, Alvin is a nice guy

I love this store ♥️

Went there for shirts and had a horrible experience. The manager there acted as if it was such a problem to assist us in looking for shirts in the upper part of wall displays. She threw what she was doing down and rolled her eyes at us. All we wanted was to find a 2x shirt and had my sister in tears from how awful she treated her about her size. I will never ever shop here again.

The best choice for souvenirs and beach store.

Everyone is so helpful and friendly. Great place to shape.

Really good store to shop for souvenirs!

Great place to shop at and great customer service!

Great place to buy a souvenir, staff are very helpful

Friendly staff, and huge selection. I would definitely recommend this as your go to tourist place for souvenirs.

Typical souvenir shop. Lots to choose from.

Friendly staffExcellent selection of bathing suitsClean and Friendly

The manger was very kind and helpful. the employees were also very help and on top on things

Good place to by shirt 👍🏻

Nice place,nice staff,nice souvenirs 💕

Shirt shop

Purchased a beach chair for $36. Aluminum pins snapped after one use. No Refunds. Go to WalMart or Target.

This place is lit, nice employees and great deals.

Very well-working benevolent

Good beach store, in and out quick

Great souvenirs, friendly staff.

Same tourist stuff you find at every other store but the staff was very rude here, it was like I was bothering them with my business.