Patrick was helpful in all respects.

Buyers Beware! Went in the dealership to look at a vehicle that was clearly marked as L Certified. I looked at this car on two different occasions. The first time we could not reach an agreement as the price was about $2500 over any close competitor. They lowered the price of the car so I went back to look at it again and increase my offer. They clearly knew who I was and the vehicle I was interested in. I make an offer and the manager countered which I was willing to accept. Neither the manager nor the sales rep ever mentioned that the warranty WAS NO LONGER INCLUDED. They took the certification off (even though it was clearly marked on their website as certified and the sales guy even pulled it up on his computer). So they were never going to tell me the valuable warranty was no longer included because of the price change. That to me feels a whole lot like a scam. I do not expect this from a Lexus dealership. When I asked them about it they just acted like the warranty never even existed. I see now why this dealership and the rest of the Rohrman dealerships have such a bad reputation in this town. And Jim the sales rep is completely clueless and has no interest in selling a vehicle. My business will be taken elsewhere. I recommend not doing business with this dealership.

Terrible experience at this dealership. Service advisor, Wade, was condescending and rude. They claim to do an inspection during oil changes, which clearly did not happen. They didn’t mention the shaking steering wheel when braking, which would have been evident from driving it. They didn’t check filters or any of the fluids. No car wash either. There is just an overall lack of care. It’s the opposite experience of the Toyota Dealership just 50 yards away. The Rohrman’s should address this blemish. Also the most lackluster waiting room of any “luxury” dealership.

GM is a Joke. Kyle Coleman will quote you payments at 20% and force his finance managers to jam 5k of back end product down your throat without asking. When you call to cancel he will instruct employees to ignore your request. #2 is in charge and he’s trying to step out of #1’s shadow. Scary. Stay far far far away from anyone with the name of Rohrman.

I’d like to preface this by saying I have bought 4 cars and leased 1 from Lexus of Fort Wayne, all without issue. After this experience, I will never purchase a vehicle from any Lexus ever again.I wanted to purchase a 2021 IS 300 AWD fully loaded with Carmel interior and Caviar exterior as an early Christmas present to my wife.I had contacted Lexus of Fort Wayne in early August of 2020. They had promised several different dates but we ended up not receiving the vehicle until January 14th 2021. It had been sitting at a dealership in New Jersey for months prior and although we told them this, they kept blaming shipping containers being stuck in the ocean although they did end up getting it from New Jersey. They had kept bringing up the price of getting it from one dealership to another which we think is what was keeping them from doing it to begin with.After receiving the the car for the purchase price of $45,500.00 my wife began having problems starting her vehicle shortly thereafter which is of course strange seeing that it is a brand new vehicle. We took the vehicle in on March 18th so she only had the car we waited on for over 5 months for slightly over 1 month.After only having the vehicle for 1 month it has now been back in the possession of Lexus of Fort Wayne for over a month as today is April 20th.We were told the vehicle would be ready April 1st, April 14th and now they are saying it won’t be ready until June 2nd.I have called to speak with the new general manager several times but to no avail. I have left messages, other times the people tell me they don’t know how to transfer me to him and although I call frequently he is somehow always in a meeting.At the very least, I’d like a discounted rate on a car payment that I pay $800.00 a month on. I think in this case, with the car being brand new and not having it for this long of time, the payments should be waived completely until we have it back in our possession and it is working properly, at a new $45,500.00 car should.A company that I had only sung praises of has now become my new nightmare. I would even text with casually the old owner and employees of the dealership and it went from feeling so personal to the most snobbish, pretentious, unethical and rude people I have ever dealt with.I’d also like to note that when we first took the vehicle in for a repair I assumed it would be something that would take no longer than a week or two and I was in the market to buy a second Lexus. They have had no problem calling me for months in regards to purchasing another vehicle but when it comes to getting a hold of anyone we’re trying to speak with anyone about our current vehicle they refuse.I was very interested in their new LS Hybrid which would have came to over $100,000.00. I will now be going to Mercedez and have already placed my call for their 2022. The difference has already been such a breath of fresh air.I can no longer say that I recommend Lexus. Not only Lexus of Fort Wayne but Lexus in general as I used to consider at the most reliable vehicle but it obviously is not. I would not have spoke about this publicly had they been willing to make this right with me but after waiting this long and giving them plenty of time to make this right, I have decided to go public.

I had to bring in my 2002 Lexus SC430 for a recall on the airbags. Lexus made it as easy as I could possibly have been. they even offered my wife a loaner which we didnt really need but it was greatly appreciated. I will not hesitate to return here for future services

Worst dealership.. Calling back answering questions.. terrible.Not a honest dealership

Steven and Dave were very helpful and customer service friendly! They did not put any pressure on me to buy while being very helpful in answering my questions to understand my options!We have purchased many vehicles from Lexus Fort Wayne and they are always great to work with! Highly recommend their vehicles and their team! Thank you!

Horrible. Wasted a whole bunch of my time negotiating on a car that was already sold to someone else. Salesperson was nonchalant and unresponsive. I had to message another employee just to see the spec sheet. I won’t include their name but seems like I’m not the only one that’s had issues with this individual. I’m disappointed to say the least. No wonder most people dread the process of purchasing a vehicle. With salespeople like the one at this dealership, it makes the process all the more daunting. Will never go back to this place

Superb service. They go over and above to make you feel like a valued customer. This was the best service I have ever received from a dealership while getting my car serviced.

I had a great experience, which is a rarity when buying a car. I would highly recommend doing business with Jim Hooper. He went over and above to secure my 2019 rx350. I had a ton of questions and a difficult schedule but he made sure I was able to get all my questions answered and was able to get my wife and I into our car on a Saturday, which happened to be after the banks had closed! Amazing job Jim. I could say more but I don’t want this too look like a bot wrote it lol. Thanks again!

The service performed on my Lexus was fine, but I need to go back and have the light reset which is inconvenient.My car was returned promptly and the best cleaning I’ve ever gotten there.The loaner vehicle was ready, clean and pleasant.The staff was very professional.I deducted one star because I missed the level of graciousness that always accompanied my services. I’ve been a Lexus owner for well over a decade, so I’m very familiar with the level of service I receive at Lexus. This time instead of flipping my keys and heading out the door I needed to produce a coupon...I can’t say I appreciated that. Next I had to show my license and scan my insurance information. Routine for most, but never at Lexus, nor Volvo, nor BMW. I was unprepared with my documents and had to dig for a coupon! All of which put not only myself, but a staff who was inundated with incoming service requests, behind schedule.I still like my Lexus, but I’m not a fan of the new management style I experienced today. It’s closer to a Ford type experience now.

When I first arrived to the dealership I could not get any service even though I was genuinely interested in a vehicle they had, and was ready to buy. Keith my sales advisor I had was very condescending and rude. I was going to buy the vehicle I came to the dealership for until I realized how poor his attitude with me was. I took my business elsewhere and purchase another car.

Needed emergency safety check on my Ct200H while passing thru town after hitting a deer. The service team there, including Zach and Luke, were great. They got me in and out quickly and back on the road. Also followed up to make sure I wasnt having any issues the next day. Amazing customer service and thankful their was a Lexus in town. Thanks!

I could not have asked for a better salesman Jim Hooper Was phenomenal wasn’t overbearing nor pushy. Very knowledgeable of every vehicle I had interest inn. Truly appreciate him!! If you’re looking for a Clean and Reliable car I was strongly suggest Lexus of Fort Wayne and contact Jim Hooper.

Had a wonderful experience. I’ve never driven a Lexus and I would definitely buy another car from them. Jim Hooper was professional and very easy to work with. I love my new car!

We scheduled an appointment to test drive a vehicle, when we opened the door it reeked of cigarette smoke. It was also very dirty inside and you could tell they didn’t clean it before we took it out for a test drive. After we purchased the vehicle, we were sent to accounting for the loan. We had already gotten a deal from the bank with the salesman, but the accountant had no clue and actually had a different bank loan application. Clearly no communication....We were told by the salesman to call and schedule an appointment to get the car deodorizer and a stain taken care of inside of the car as well as a few scratches on the outside. We called and scheduled an appointment however, when we got there, no one was aware that we were supposed to be there that day. We tried to call the salesman several times and he did not answer. When we got to the dealership, tons of salesman and workers walked right past us never even offered to help or anything. It’s very upsetting spending thousands on a vehicle and this is how you get treated.

I always appreciate the service I receive from Lexus of Fort Wayne. The loaner car is great for busy schedules. Wade, in service, was great to work with. His attention to detail and coming up with the best service for my car was much appreciated. Also, his follow up was right on. There truly is a difference working with a higher end dealership.Thank you and keep up the good work

Wade, Zack, & Damien are consistently helpful every time I take my car in for service no matter how busy they are! They’re extremely customer service oriented & have been very helpful in helping me learn how to use all the bells & whistles on my new Lexus! I love my new car & their “can do” attitude!

It was a pleasurable experience and our salesman was great. It was an easy purchase with no pressure. We definitely love the car and would definitely return to purchase from here.08/12/19 - Service was great! I appreciate the loaner while my vehicle was in for maintenance. Zach is very attentive and knowledgeable. After a little over a year with the Lexus 2015 RX350 - it runs excellent. Thanks Zach!

I would not recommend this dealership. They were able to handle basic service for my vehicle but anything more than that, they were not helpful or seemed willing. I was very disappointed in the way we were treated especially by the service manager. We had to go to a dealership two hours away to get someone to be willing to look further into our service issue and to feel appreciated by the dealership. Extremely disappointed and will not be back.

Wade met us promptly at the Ft.Wayne Indiana Lexus service area.Immediately addressed our issues and soon had us on our way in a standby vehicle...as we had other business to get done while our Lexus received maintenance attention.He called when SUV was ready for us to pick up.Thank you for his and Lexus fine service.

Always very professional and great assistance in meeting your needs. Been working be with Wade on several occasions and he is the best. Exemplary employee for Lexus!

GREAT!! Jim and Steve helped us pick out the perfect car, we love it! The whole process was fast and easy. When we got to finance, Irfan explained everything we needed to know, and got us out to enjoy our new car! Thank you to the whole team!

As always, polite service staff and a really niceloaner vehicle to drive. In and out time at check in and check out, about 10 minutes!Excellent customer service!

Bought a used LX from here a couple of months ago. Our salesman, Jim, was great. Worth the drive from Detroit. Very pleased with our experience, especially on a Saturday.

My first experience at Lexus of Fort Wayne was amazing! The service department was very informative with getting my vehicle diagnosed and repaired. Zach and everyone else in the Service Dept. were very helpful. I will definitely look forward to my next routine maintenance with Lexus of Fort Wayne.

Tom was the kind of sales associate one hopes for. Very knowledgeable and not pushy. We really weren’t planning on buying a new vehicle but due to unforeseen circumstances we needed one. It was a pleasant experience that I wasn’t expecting

Prices are very fair. I had service done on my car and felt they did a good job. I thought they were nice and friendly. I had a choice to go to Toledo or Fort Wayne. Toledo was about 30 miles closer. Toledo could get me in a lot sooner but they could not do all the work as they do not fix wheels. The only room for improvement was it was kind of hard getting a hold of people and hard to get in. It’s a small shop. I think they are very busy for how small it is. You may have to wait a week to get in.

This was my first experience with the Lexus service department and it was wonderful. They looked into my warranty, set me up with a loaner and completed the work within 24 hrs of my initial call. Couldn’t be more pleased with the service. Wade is awesome!! Thank you!

Had a great experience in having my vehicle serviced at Lexus of Fort Wayne. Thanks for taking good care of my car & use of your loaner.

Service Dept. is always efficiently run and I appreciate knowing when my vehicle will be ready for pick-up. I am also grateful to have a Lexus loaner vehicle, as well as a nice clean vehicle in which to drive home! Thank you!

The Lexus dealer has a very nice large area for customers to wait! Snacks, coffee and water are available plus a children’s area! Very comfortable having to wait on my vehicle!

This is my second service appointment with this dealership for routine maintenance. I simply can’t say enough nice things about Zach and the Service Dept at Lexus of Ft Wayne. Honestly - I’ve owned cars for 55 years and have never been treated better. They are polite, professional, accommodating, friendly, fast and always return my car to me in great shape! Thank you Zach for making this one appointment I actually look forward to doing!

As always I enjoyed my visit. Zach is very efficient and I also enjoy visiting with him and Keith. He was especially fast this time. Keep up the great service, Zach. I hope to see you again shortly when I look around at some new wheels. Until then enjoy your day.

I found a 2016 Lexus LS online (I live 100 miles away) and requested info. I was promptly contacted by Jim Hooper and he was very helpful, answered all of my questions about the vehicle and took info on my trade-in. He was informative and not high pressure.In 20 min, we arranged a “tentative” deal on both the new car and trade-in and scheduled a convenient time to for me to make the 2hr drive to complete the transaction. When I arrived, the car had been cleaned and it was exactly as described by Jim, with one surface scratch that was not noticeable. Jim had all the paperwork prepared upon arrival, they inspected my car and gave me the value quoted over the phone.I was in and out of the dealership in 90 minutes and for the first time, felt like I got a very fair deal, great service and a rare, but enjoyable and professional experience. I would buy from Jim and Lexus of Ft. Wayne again without hesitation!Jeff R.Indianapolis

Our Lexus is a great SUV but this place let us down. No one but this dealership ever rotated and balanced the tires. Went in there for new tires this summer (Latitudes by Michelin again). Shortly after driving the car 100 miles or so I noticed the brakes pulsing when we braked. Took it back, explained the problem to the service rep and the tech. They would not make it right, instead they gave me a $350 estimate to turn the rotors. They said that the wheels were torqued properly and the pulsing was caused by hard driving this vehicle. I left and will not return for service or a new Lexus when we are ready. This vehicle is not driven hard.... improper torquing the wheels causes rotor warp.

Service was great. Arrived prior to dealership opening and they had me in and out in no time. Car was done the same day and was clean. Good job service

Wade did an exceptional job taking care of the recent maintenance on my RX. He is very thorough, detailed, knowledgeable and has a great customer attitude. He completed the work thoroughly, was able to find a coupon for me and texted me to ask about additional services BEFORE he performed them. Both he and Zach are a real credit to Fort Wayne Lexus and a big part of why I now only drive Lexus vehicles.

Always a pleasure to see Zach and the team at Lexus Service Fort Wayne. Zach genuinely cares about my comfort when I am waiting for my NX300, checking on me and taking time to help me configure settings well after I bought my vehicle. Zach and his team are awesome.

My son actually talked to service people and left the car. Then he picked it up for me cause I’m ill. He stated everyone was courteous, respectful, and service was quick. He said overall experience was very pleasant.

I had to find a new Lexus dealer because the two germain Lexus dealers in Columbus, Ohio were a horrible experience. I live Between Fort Wayne and Columbus. I have an RC and an RX. I had a couple of issues with the suv Zach and Damien took care of the car really well. My problems were all Addressed in A-day and 1/2 they gave me a loaner it was quick in-and-out very satisfied thank you guys.

David...very informative. Knew his product. Answered my questions. Didn’t pressure me. Enjoyed his company. Perfectionist. Good guy to work with.

I love Ft Wayne Lexus. Zach is always great with providing excellent service with a smile! I would highly recommend it.

Wade was excellent at communicating throughout and flexible with the loaner. The car wash was really lousy...spots all over exterior including mirrors. It appears that they did not vacuum. Since this is all that is visible to me about the service performed it makes me question the quality of the maintenance and brake work that is not visible to me. It causes doubts ....????

Wade was awesome from start to finish with check in, updates and check out when my Lexus was being serviced. Highly recommend Ft Wayne Lexus service department.

I had an awesome car buying experience at Lexus of Ft Wayne. My salesman name was Dave. He was very knowledgeable, friendly and patient. I went to this dealership after work about 8:00pm and was out of there by 9:15p driving home in my New 2018 Lexus RX 350!I highly recommend Lexus of Ft. Wayne.

Zach, the Lexus service manager, does a fantastic job listening to the customers needs and offering reasonable solutions. I can trust Zach and his team to properly service and maintain my Lexus.

Excellent. Service. Car picked up delivered to home. Wade clarified service needed before preceding. Michael offered the free pick up..............March 27 2019 service was superior. Good communication with Zack. Dealer ship took 3 dents out of car at no charge. Car was picked up by Michael from dealership at my home. Thanks. John gackenheimet

I am always greeted and treated with care when I come here. The staff is super friendly and they go above and beyond to make sure you are taken care of. The complimentary wash and vac with every service is a bonus. I have been to other service centers and I feel like Lexus really treats my car with care. Nothing bad to say. Highly recommend this place to anyone!! Neil and Carlos are great!

My car was serviced for the 40,000 miles. Met Zack who signed it in and there is s nice waiting area with TV. Zack sent me a message making sure I did not need anything!Service was fast and price reasonable.I will be going back for my 45,000 mile service!

I took my Lexus RX350 in for an 90,000 mile service check. It was accomplished quickly and efficiently. The service manager had everything ready for me both when I arrived for my appointment and when I picked up my vehicle. I am very pleased with their service and commitment to customers.

Very prompt service. Friendly service. I was able to have my car serviced quickly without a long wait despite not having an appointment.

Lexus service is always so easy to work with. They get me right in and are able to provide a loaner for me. The service is one of the reasons I love driving a Lexus.

Everyone is great each time I bring in my car! Zach always takes care of me and I have confidence with the dealership. Always a pleasure and never a hassle!

My Lexus service rep was awesome and the car was serviced, clean and ready when he said it would be. I love the loaner program that lets me get on with my day. Great job Lexus Service!!

Everything went smoothly...I was greeted immediately upon arriving and given a car to drive, as the routine service would last 4 hours. The car was done within that time frame and on my return was able to quickly check out.

Great customer care skills the service rep had. Enjoy the text reminders they send out. Very professional team. Keep up the good work.

Zack is wonderful to work with. I hadn’t even asked for a loaner car and he had one ready for me. Luxury service with a luxury car. Thank you Zack!

BryTheCarGuy, Bryan White, was excellent to work with! I bought a Certified Lexus Rx300. Bryan was enthusiastic and very easy to work with. I trusted him from the start and really appreciated the time he took with me and his approach to selling. I would highly recommend Bryan and Lexus of Fort Wayne!

Lexus of Fort Wayne went above and beyond my expectations in providing quality service. Thank you so much for being a leader and for being committed to providing such wonderful service. Also, thank you Zach for personally checking my car in and for keeping me updated.Thank you!

I brought my car in for a recall.Unfortunately the Wi-Fi went down and they were not able to do the recall work until the next day so they had to keep my car overnight until the following afternoon, thankfully they gave me a loaner car for the duration. I had plans to go to Indy the second day, so it was definitely an inconvenience waiting and juggling appointments.Thanks to the service department for taking care of the issue and cleaning my windows. .

Easiest, lowest pressure, and most efficient purchasing experience I have had for a car! Keith was responsive, knowledgeable, and easy to work with! Price was slightly below competitors as well.

Great dealership experience. Great inventory, fair prices, excellent value. Highly suggest asking for Charles Hooten to answer any questions and to help you with your purchase. Hes very knowledgeable and will earn your trust. I wouldnt deal with anyone else. Very impressed.

Love taking my car to you guys! All of you are very friendly and professional to do business with. I appreciate you all.

Lexus was a wonderful place to shop prior to the new ownership. Now the level of accommodation when taking a vehicle in for service has fallen apart, the “manager” when told we would be in to pick up a forgotten item in the rental we received claimed it wasn’t there, (it was he hadn’t checked) called back and stated they did have our property and we could swing by, they failed to turn off the warning lights after the service requiring yet ANOTHER return to the dealership, then they only turned off 1 of the service lights out of 4. THEN we attempted to go look at cars on the sales lot and their staff just decided it was ok to close 40 min early.Horrific management. Argumentative staff. I recommend elsewhere.

I always have pleasant experience with the service. Today Zach took good care of my car and excellent customer service.👌👌👌

My service advisor was very friendly, helpful and very professional. Zack is a great!!

Nice to have a loaner vehicle for service of mfg recall. Polite, friendly. Much more so than sales staff.

I always get excellent service at Fort Wayne Lexus. Always get free loaner car (if available) and they always contact me if anything unexpected comes up. Highly recommended.

Awesome time, knowledgeable salesman, beautiful models, great handling on the test drive.. In love and I have to wait for it to be brought in from another dealership with all the right upgrades for me!?

The service department was really awesome. They listened to the concerns and took care of the issues in a very timely and professional manner.

The Service Team members were courteous and made all of the repairs and maintenance requested for my vehicle. They explained and answered my questions, kept me up to date and followed up in a timely manner.

They always take care of me while Im in there. Its a smaller dealership than Im used to seeing as how Fort Wayne isnt a big town, but regardless of size, I still get the level of service Id get from a larger dealership and then some. Glad its so close to my house too and easy to get to off of I-69. Extra bonus: Toyota is right there too for my xB!

The staff at Lexus made finding my dream car a very enjoyable experience. My salesman, Charlie Hooten has been a great resource for me even after my purchase. He is always willing to help with any questions I have. The Lexus Service representatives are all friendly and take great care of my car. Its so welcoming to come into their store and the staff know your name and always be so willing to help!

Very positive experience ( Zach is especially very good at keeping me updated with the progress of my Lexus as he checked on me about every 30 min.) He is a keeper and has good people skills ) I will use your dealership for any future problems. I also will recommend your dealership to others. Thank you for the car wash ljack

Wade and Zach are the best Service Managers! I am always very pleased with how I am treated, the advice I am given and the fair price I am charged!! I highly recommend this Service Department!

I was in need of a new vehicle asap and Charlie Hooten assisted me with prompt, and knowledgeable service. He seemed like a true salesman that has been in the industry for years. He asked great questions in qualifying me for the perfect car and provided all the answers to the questions and concerns I had. The financing was quick and easy thanks to Angel. I would highly recommend this group of true professionals and will definitely be referring others to visit! Thanks for all that you guys did for me. GO SEE CHARLIE!

The service was personable and excellent. The waiting area was pleasant and quiet. I couldn’t be happier.

Wade and the Lexus Service team were great! The new waiting lounge was awesome having all the amenities to make the service wait enjoyable.

Zach and Wade are excellent! They are the true meaning of customer service. These two are one of the biggest reasons I will buy another Lexus...the service is exceptional!!!

I was looking for a new vehicle and literally was looking at a lot of SUVs, Traverse, Sorento, and the Lexus RX 350 L. After many searches, I did an online chat after I narrowed down my choice. I ended up at Lexus of Ft. Wayne. They had the color preferences I wanted, a light color exterior and interior. The later is very hard to find for some reason. I drove up to Ft. Wayne to drive the RX 350 L. As I drove by the dealership, I saw the perfect color for me...Satin Cashmere Met! I thought I wanted a white exterior until I saw this Satin Cashmere Met. It came with a lighter interior as well. Win Win The personnel there at Lexus of Ft. Wayne were excellent. Keith made my experience enjoyable. He is personable, knowledgeable, and not a pushy salesperson. I would Highly Recommend Lexus of Ft. Wayne. ⭐️ ⭐️⭐️⭐️⭐️

Great service. Wade is always so friendly and willing to go the extra mile

I love my Lexus, I love Lexus service, and I really loved the loaner car they gave me... they are smart, because now I want to own it. Great experience!

Service check-in was super fast. The loaner was ready. Car service was ready at the time I requested and a text message was sent to me telling it was ready. Service department appears well organized.

Service at Lexus at the Fort Wayne Lexus dealership is quick, courteous and efficient.They take great care of you there and I highly recommend them.Wade is the Maintenance Superstar!

I went in for my first annual inspection and had a great experience. I was able to link into the guest Wifi and work as the Lexus team took great care of my LS. Thank you

All good except no one checks the answering machine or returns calls from the answering in Lexus Service.

60000 mile service on my Lexus GX460 went very well. Very nice, large waiting area with pastries and beverages. Super clean dealership and Zack was great.

I called for an appointment to have the one year check on our Lexus RX35O and the worked it into their schedule with a loaner. Super friendly and a very pleasant experienceOne of the big reasons we keep coming back to Lexus is your service.Terry Frederick MD

Always very courteous and prompt. I appreciate the professionalism of all involved with my service appt. - highly recommend Lexus!

I have 2 Lexus and I get them both serviced here my advisor Wade is amazing....... when I arrived Wade is available for me right away very honest if you own a Lexus Fortwayne Lexus is the place to go for outstanding service.Thank you for taking good care of my Lexus

My experience is always good when I come for service. Personnel always prompt and polite and always explain everything.

Fast and efficient. The staff was friendly and answered all of my questions. Great work - thanks!

Picked up my car for service from my work, left me a brand new car to use, and was done very quickly and my car returned to my work. Great service!

I went in for an oil change and the service department did a great job. As I was walking around outside looking at some vehicles Charles Hooten came and assisted me and gave me some very descriptive information. I will definitely send my friends and family to this location to see him!Thanks,Kayla C.

Very customer oriented and accommodating. Very friendly staff. Excellent!

As always, thank you for your excellent service.

I would have given a 5 if I had not had to go back to the service center for an adjustment that needed to be corrected on my vehicle. Other than that, the experience was good.

The car was in great shape! Love it! Worth the drive! Everyone was very friendly.