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Hometown Tire and Auto Repair
2901 Taylor St, Fort Wayne, IN 46802, United States
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Hometown Tire and Auto Repair
Comments
Na
Review №1

They made quick work of a punctured tire while I waited. $25 to fill a hole where a screw was. I appreciated their Saturday hours.

Da
Review №2

John and his team got me in and out on short notice. The diagnostic was accurate, the work done right the first time, and the price seemed in line. I was in a pinch, but they did not use that to gouge me. Id recommend them.

Ma
Review №3

My company sends our delivery vehicles for basic and sometimes advanced maintenance. Within 2 weeks i dropped off our 5 vehicles and I even needed one towed there for a dead battery. Every vehicle was done within a day and ready to hit the road again. Even when there is an emergency, we can expect parts ordered and installed in no time. John is great at customer service and makes sure every vehicle is serviced quickly with high quality. I even started taking my personal vehicles in as well! Would recommend.

Je
Review №4

These guys are great! Highly recommend them for your auto needs!

Mi
Review №5

Very kind people. They definitely take care of you and are true to their word

Ga
Review №6

Friendly and helpful. Stayed open later. So I could get there and pick up my vehicle.

Ha
Review №7

Bought a van here. Great people to deal with. I highly recommend them.

Fr
Review №8

Jason & John have done pre-purchase vehicle inspections for 4 vehicles and repaired a flat tire for me. I cant stress enough how refreshing it is to talk to these guys. They are honest and professional and well equipped to handle just about anything vehicle related. A 5 star rating isnt high enough for this operation. I highly recommend them for your auto need and even if you are looking for a used car! I have found a home to take my vehicles. Do not pass them up because this is a diamond in the rough. Thanks you for everything.Frank Rotundo

ja
Review №9

Love them! They are like family! Always making sure that we are taken care of.

Mr
Review №10

The most honest mechanics in Ft Wayne, IN.!!!!!!

Bl
Review №11

Good people here!

Di
Review №12

Friendly, Good Service on Tires. 👍

Ke
Review №13

Weve been floored by Hometowns honesty and trustworthiness. Last year, they tipped us off to a Chevy recall which wouldve cost me $1,200+ in repairs. Ended up not costing me a dime. Thats a real integrity move. Yesterday, they owned up to a part they installed which had gone bad. Took care of me without question. Turnaround has been excellent. Dont let the rough decor fool you — this place has earned our trust time and time again. Highly recommended.

Ry
Review №14

Jason and the rest of the team did a fantastic job working on my Subaru! Went in to get the clutch replaced, and Jason made me aware of other issues that needed taken care of and didn’t give me the run around. Great prices and very quick work. When all was said and done Jason took me into the shop and showed me the condition of all of the old parts that they replaced, so I knew that everything got done and got done correctly. Would definitely recommend to anyone that needs cheap honest car repairs!

An
Review №15

Always timely & reliable service but no pandemic precautions

Vi
Review №16

For someone that takes way too much of my money its always a good experience

Ma
Review №17

They are very pleasant and did a good job.

An
Review №18

Best place ever.. Great people..

Br
Review №19

Easy walk from my apartment. Fair prices and quick work.

Ry
Review №20

Had my Subaru in to the shop again, and as always, I’m grateful and impressed with the work they do. Jason pushed for a company to replace a few parts under warranty for me when they didn’t want to initially and he saved me about $700.

An
Review №21

Great shop good prices great work

Su
Review №22

AMAZING! From the delightful office manager Bonnie to the service manager John I felt valued and well taken care of. The mechanic Jason took time to carefully explain each needed repair and took me to my vehicle and showed me each item and what work needed to be done and what could wait for the future. As a woman, knowing that you are not being taken advantage of is a rare blessing these days. I found the work to be thorough and complete, and the attitude of each team member to be caring and professional. I will go back again for all my auto needs!!

Ly
Review №23

It has been quite a while ago,. A mechanic named kirby worked there. He was great

Ja
Review №24

Ive had several of my vehicles fixed here several times! They have even helped me with customization of a few of my work vehicles for work use! Ive enjoyed their services and fair prices so much I keep their business cards on me at all times and refer people to them! Fast, Friendly, and cost affordable all at one stop!

Ly
Review №25

Its hard to find an honest car repair shop. These guys are the definition of honest!

Na
Review №26

Home town tire and auto repair sold me a set of great used tires for my car at a real good price. The staff was friendly very knowledgeable help me out with everything I needed.

Ca
Review №27

There is always a very pleasant atmosphere and they have always performed quality work on my vehicles and I would definitely send business their way...

Ta
Review №28

Service is great. Bought a car from them and havent had any problems. Good service dept.

Me
Review №29

Reasonable prices. Always honest. Answers questions professionally.

Do
Review №30

My family and I are forever grateful for you guys!! we brought in our van on a Saturday, it was diagnosed with some major issues,.had the parts ordered and our van was fixed by Wednesday. they went above and beyond with the work they did. we cannot thank you enough, not having A.C. during this time of year was becoming unsafe for our child. we are now able to resume with life and leave as we please without having to schedule around hot weather!! thank you so so much. will defintley use you guys for any future services needed 😊

Jo
Review №31

All customers are treated with the respect deserved. We refunded this customers $10 to provide satisfaction, but as you know, no matter what you do you can not please those who use this forum as an agenda. We appreciate all our customers and hope to see you soon.

Cl
Review №32

They worked with my insurance until I could afford the repairs for my car. Love these people!!!!!

Ch
Review №33

Really upset to find out that I paid Hometown Tire and Auto Repair on Taylor st here in Ft. Wayne over 2,000 and they completely ripped me off.Do Not Take your vehicle there...the body shop that is now working on my car said that they did a hack job and possibly ruined the motor by not replacing any seals or gaskets and that it seems as if they reused old parts that were lying around in my car when I paid for new parts.

Ju
Review №34

We contacted them do work on our daughters car. We explained it needed to be towed so I would contact someone to get it there. Hometown Auto recommended Pro-Tow and they work with them a lot so contacted them for the towing. We were quoted an amount of $50 and told they could pick it up first thing Friday morning. They even said we didnt have to pay when they picked up the car but could have the amount billed through Hometown Auto. We were so pleased with the quick response and ease of billing. However, it was short lived. When we picked up our daughter;s car the following day at Hometown, the bill for the towing was $60 and not the $50 we were quoted. When we questioned Hometown Auto, they said it was their agreement with Pro Tow, so we contacted Pro Tow and they would no longer confirm the original amount of the quote and said we would have to take it up with Hometown. It is only $10 but for my daughter, who is a college student, $10 is a lot. Especially since they charged her 64.95 to diagnose and then another $300 to fix it. It isnt the amount, it is the fact that they have deceived us. It is the principal of the situation and both were being defensive and deceptive. Unfortunately, due to their reluctance to admit to the game they were playing with the cost, we will no longer use either of them and I recommend no one else do so. If they are deceptive about a quoted tow bill, what else would they deceive us about. In the end, the owner of Hometown Auto was quite rude and disrespectful and said we could drive to get our $10 if it was such a big deal. I guess customer service, honesty, and moral business practices are not important to either of them. Very disappointed. We had previously used them to fix my husbands car and thought we had finally found someone we could count on for future repairs. We will be looking elsewhere.

Nv
Review №35

Love the people and atmosphere!! A good down home feeling..Respectful..informative..quality work and fair prices..They dont mind you asking questions either!!!!! Lol..Will continue to go here

jo
Review №36

Ive been their customer for some time, and I am quite satisfied. got vehicle for work and after adding more than 30K miles have had little problems. ware-and-tare. will keep going.

Th
Review №37

Picked me up. Dropped me off. New tires at a better price than the discount places. And they were friendlier too. My guy was Rich. No yea but, hey but, oh buts. Done and clean.

Mi
Review №38

The mechanics/ auto technicians are really good here. The management however has the tenancy to over charge if they dont think youll know any better so you have to make sure to pay attention to that part.

Za
Review №39

Worst auto repair experience ever!!! I initially took my car here about 3 months ago because my warranty company said they were good. They did a $1,500.00 timing chain repair and the car was fine, they also balanced the tires.Now fast forward 3 months I was having some shaking issues so took the car back to Hometown and they said it was the tires being out of balance lol so in 3 months they needed balanced again ? They also said my alternator was bad and replaced it. The total bill was $412.00, $40.00 for a balance when patriot does balances for $19.99. They said the alternator was $250.00 I called autozone and they had one for $150.00. Regardless of everything price is price but the car has the exact same shake and there isnt the smallest difference in the car. Place is a rip off and they dont seem to know what they are doing. Dont take your car here!

Je
Review №40

All ways fast and fair!!

ab
Review №41

Excellent service

Br
Review №42

Quality work at honest prices! Always take my cars here.

Th
Review №43

Good affordable service.

Su
Review №44

Good service nice people

Ro
Review №45

Great customer service.

Br
Review №46

Very close to where I live.

An
Review №47

The owner and his wife are friendly and knowledgeable

Ma
Review №48

Great service!

pa
Review №49

John is great

Br
Review №50

Called me back and communicated options.

T
Review №51

This is my new mechanic going forward

Da
Review №52

Awesome!

Si
Review №53

Horrible service

Information
8 Photos
53 Comments
4.5 Rating
  • Address:2901 Taylor St, Fort Wayne, IN 46802, United States
  • Site:http://fortwayneautoshop.com/
  • Phone:+1 260-432-2607
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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