I will never return to this location.1.) Their drive thru is ridiculous. Its a very tight space and youre locked in even if they dont have what you came for.2.) I was informed at said drive thru that they dont have cheeseburgers at that location. What?!?! But ok. I ordered a crispy chicken sandwich and two blizzards.3.) Took me 20 minutes to get up to the window. They asked me if I wanted lids for my blizzards. They didnt flip them they just handed them to me and shut the window. I waited for 3 minutes and they opened the window to tell me to pull forward and they will bring my sandwich out. I asked how much longer they said 3 to 4 minutes.4.) They bring my sandwich 6 minutes later.I paid $5.29 for a pice of chicken, some brownish lettuce and dry bread..5.) Also the time on the receipt did not match up to the texts I sent my boyfriend while sitting in drive thru. Drive-through receipt says 7:17PM the text I sent my boyfriend about them not having cheeseburgers was at 7:08pm. Thats a huge difference. So someone is padding drive thru times... just saying.
There is nothing better than a peanut butter cup blizzard after all these years. Dairy Queen is always good!
Never disappoints after a long day of driving and a dinner, a blizzard hits the spot.
This DQ is kind of a joke. We called to ask what time they close, and they said 8 or 8:30, it depends on how we feel. WHAT? Also, we have a discount card that the high school kids sell every year. The deal is good until August 2021. This is March 2021. They wouldnt let my son use it, telling him that it wasnt valid. I seriously used that card 2 days ago at that location!
Gluten free treats butterscotch dilly bars but nothing in meal dept.
Ate at Subway not DQ. Friendly, quick, clean place.
Cant go wrong with the Oreo blizzard
Great ice cream cones.Definitely on the small side for the money. Even the largest cone is small. So small, I had to ask what size it was when they handed it to me. I told the gal, I ordered a large cone. She said, that is a large. The face I made after she said that was EPIC!Even the Blizzards are shy 20% less ice cream if you were to pound the bottom on a hard surface & let the contents settle.Come on guys! If you are charging us premium money, give us the product we paid for.
Im big on the chocolate shake but trust me, everything at the Dairy Queen will put a smile on your face. If your looking for that perfect birthday cake get your order in because they are amazing 🎂💙
The girl at the register said hold on, so we waited inside and waited and waited as they dealt with every new customer that came in through the drive through before us, even though we had been there for like 15 minutes. Do yourself a favor and never come inside, theyll just ignore you.
Saddest menu ever, worst selection. Who puts a DQ in such an awful location? Its so small!
The chicken strip baskets were the worst Ive ever had. The chicken was dry and the outside had a strange taste. The fries were bland and undercooked, and the gravy was very thick and barely warm. The texas toast wasnt toasted and had what appeared to be yellow grease glopped on it. Disgusting. I was given the wrong flavor blizzard and when I went inside the employee who had taken my order grabbed it from me and said it was rung up wrong. No apology or friendliness, just bad attitude. She gave me the new blizzard without a word. Certainly dont recommend this store.
Food is good but this my third time here and they are very slow at getting your food. Ice cream no biggy but ive never waited so long for food before. 15 min almost everytime. Sign should say Slow if in a hurry dont stop... ugh no going in resturant either even though the restrictions are lifted in IN..
Worst Dairy Queen ever. The customer service is horrible and the way they make their blizzards match. Ryan, the manager gave several excuses as to why the service was poor rather than taking the feedback and moving on. In fact she was rather dismissive, making a statement and hanging up the phone on me. Never going to this location again.
Slow, took over 20 min to get my order and they didnt even flip the blizzard upside down even after pointing out the sign. Also had butterfinger pieces in my Reese extreme blizzard
Picked up an ice cream cake for a birthday treat. Always a favorite.
Good place, amazing customer service
Food is okay, theyre really slow at this location and i was bummed to realize they got rid of one of my favorite toppings.
Quick lunch service.
They have the best staff in town
Great customer service
Great blizzard.....service was good also. Give them a try!!!!!!
Cant beat blizzards in the springtime!
Was in and out food was hit ice cream was cold
We arrived right at closing time thinking they were open for another hour per the website listing. The staff worked quickly and were friendly in spite of filling a large order when they were supposed to be closed. Our order was right and delicious. Thank you, DQ!
Its my first time here so I cant say how good or bad yet but trust me im coming back a couple of more time and Ill let you all know my experiences go and well take it from there
Shame have to go out of my way to get good customer service. But finally got treated right. Food was ok work on chilli dog sauce. Good deal 2/$4 good amount of ice cream in my sundae
Came here to get ice cream with the kids. Walked in 840 pm. The staff working, 3 females, were immediately irritated and giving dirty looks. Once we ordered, the one girl said “the lights are being shut off at 858pm just so ya know”Will never come back here! Terrible service!!!!
Amazing food and ice cream. Workers are friendly and drive thru is quick! Definitely recommend.
Today I’m ordered banana split . Quantity is very less and the banana was not good . And the service is very bad . My kids not like it today .
Ordered a malt and a milkshake, it took nearly ten minutes at the window to get our order. I have worked at an icedcream shop before, ten minutes is insulting stupid for such a simple order.
Always good treats! Depending on what time you go, you may have a wait. Sadly, this location does not offer hamburgers, but they do have chicken.
Best DQ!
Took over 20 minutes in the drive through. There was only 1 car in front of me.
Very busy today on a hot summer evening. Drive thru order was taken quickly and moved through line as expected with a delicious small chocolate brownie extreme as a great treat. Recommend this location for quick drive thru experience.
Love that I could pick up an ice cream cake on a whim
Saturday, February 29, around 6:30 we were treated awesomely and with speed. They were super accommodating with our infant. Thank you for a great experience.
Well, its DQ. You know it, you love it. Its solid soft serve ice cream and a decent price point. The burgers are pretty solid to!!
The only bad part was how the drivevew was set up
Yummy
Brought a bus there and they were very helpful
Service was beyond slow
Tasty
Hot fudge brownie is a must try !
Average. Wait time long
Good, but few healthy options. No burgers. Cannot sell a kids sandwich individually.
If you go here plan on a long wait...every time. Food is good but service is slow. Not just normal Dairy Queen slow but really slow slow!!!
Waited 17 minutes for a blizzard & sundae. The girl at the window acted like it was no big deal, said it took so long because the lady in front of us ordered good. There were only 4 people sitting inside! This was the second time we waited over 10 minutes in the line you cannot drive out of. Horrible customer service.
Food and ice cream were good. Slow service and not the greatest customer service. Also very small if dining in.
Hope you enjoy waiting an hour
I love their pumpkin Blizzard! The people are always nice too! And the service is very fast!
Very slow...we did the drive up ... ( of course we realize the reason.. the Dairy Queen on Hwy# 14b & Scott Rd. Was closed because someone hit the building..so the one we went to was busy because of that.)
Limited menu. Not a brazier.
Garbage pail food for haute cuisine prices
Misty freezes! Need I say more? I would try to go to this DQ instead of the other one by state st. They are more on point. Fast, doesnt mess your change up and good. They also have a pokestop next to the place usually with good pokemon.
I MooLatte and this is the Best place to get them. Yummy 😃👅
Customer service was horrible! When we walked up to place our order the kid just looked at us. When he repeated our order he merely munbled. The rest of the people that were working there acted like they were just hanging out with friends. No work was being accomplish. It took forever to get our whole order!! Very disappointed!!!!
Sad
Hadnt been there in quite awhile. It was always dirty & employees were less than enthusiastic. Today was great. Clean, neat, friendly. Maybe new owners or management, dont know. I tried the dreamsicle cone. It had no dreamsicle flavor. Wish I wouldve gotten my standard blizzard.
Fast friendly service. Always a great treat on a nice evening.
Best ice cream cake
I have always loved DQ but the last 3 times Ive been in and ordered large blizzards and half way through all im eating is plain vanilla ice cream. I stopped this last Sunday and got a large pumpkin pie blizzard. I got to the top of the word blizzard and all the pumpkin pie stuff was gone.
Extremely underwhelming! Nothing wrong with this location or its staff. I just feel like the concept, food, etc... is just not up to current standards. It’s from a bygone era. No wonder DQ’s nationwide is in decline.
Such nice people and an AWESOME chocolate extreme blizzard!! Thank you!!
I was an employee at this dairy queen location for a little over a year. Recently I checked the ratings for the store. I was surprised to find that a particularly difficult customer of mine had left a negative review (one of the only negative reviews). So I am here today to shed some light on this situation. At dairy queen we were forbidden to take food back over the counter or back through the drive through window. Its a health code violation. I handed Mr. Donald Martin his first treat, and he stared at me confused for a good thirty seconds before he rudely said Carrier? I informed him of our policy and asked him to hold onto his treat while we assembled the rest of his items, but he forcefully grabbed the carrier from my hands and shoved the treat (a vanilla shake) into it, and then handed me back the carrier. I tried to hand it back to him, as it could not come back through the drive through window, and he yelled at me to just leave it. I sighed, and walked away; leaving my coworker to finish his order. Mr. Donald Martin I would like you to know that you were not the highlight of my day, as I seem to be yours. The highlights of my day included my dog projectile vomiting at three in the morning in my bed, a pop quiz in my spanish class, having to cheer up the girl I tutor every morning because she is going to be held back a year because of circumstances out of her control, receiving a C on a paper I studied really hard for, and turning in my two weeks notice the night before. Mr. Donald Martin I am so touched that you felt the need to rant about me on Google ratings, and I would like you to know that I am exactly that petty as well. Sincerely, Someone Who Was Following The Health Code
They dont sell Cheese Burgers. But their Shakes are awesome!
I got a mini blizzard and a smoothie and it took 30 mins. Very slow service. Plus, got my order wrong. Also, he never repeated my order. They always should repeat an order to the customers. Ive been in that kind of business and Ive always repeated the orders back. Very bad service. They gave me a small blizzard I didnt order instead of the smoothie and very rude. Talked bad about me behind my back. Totally never going there again. Going to the one on Illinois for now on.
Great $5 lunch with a drink & sundae! Friendly staff. Ive been going to Dairy Queen since I was a little girl.
The people were friendly..but the blizzards were made poorly. Not mixed very well and not enough of the candy in them...I wanted plain ice cream I would of just stayed at home..
Love milkshakes.
Went to DQ and got four treats through drive through. I asked for a drink carrier. The girl handed me my first treat. I took it. She came back with a carrier. I handed her back the cup. She said I cant take it back. OK ahh... Well then you hold it while I push the cup in the slot (apparently my germs spread). She did. Then she tries to tell me she cant take it back. I never even took it. So I told her just set it on the pass through window until the rest of the order was complete. So she did the whole oh my God rolled her eyes and walked away. The girl that finished my order was polite. Apparently they are totally sanitary at The hollows DQ. Just dont ever touch the cup until you are absolutely ready to take the cup. I ought to go in and order then tell them I cant take that because they touched it... Germs.
Good prices, just wish they had hamburgers
Love this place. Every one is always friendly and helpful.
Fast friendly service, clean dinning area and the ice cream is very good
Go inside the Drive thru has a tight tallcurb, that ate my trucks rims.if the food hadnt been so good and the service quick and friendly I might have said something. Afford the Drive Thur and have a seat.
Showed up 30 minutes before closing time and they were closed 8-4-19 we drove all the way across town...im pregnant and I wanted my ice cream 😑
Had a very good visit. Staff was very pleasant.
Smores blizzard may be the greatest thing on earth if it was only cheaper
The 3 kids working were a disgrace to mankind haha they were throwing plastic silverware at each other that shoulda been my first clue but I had already paid almost 5 bucks for a medium ice cream.. they had no service skills whatsoever not to mention the ABSOULUTE worst blizzard Ive ever had if I was still there I would have thrown it back at them and got my money back never will I ever give my money to these idiots ever again.. the owner of that dq must be just as dumb only reason they got one star is because there isnt an option for zero stars
Gotta try the brownie oreo thingy...💣
Always a great place on a hot summer day.
Never have gravy for the chicken strip basket. And on a hot day when I order food they give me my blizzard before my food comes out so by the time I make it home my blizzard is melted. Not happy Dairy Queen not happy
Took over 15 mins to get our food, was advised order didnt show up on screen.
Very good
Fast service small because its connected to a subway
Chicken strips were good gravy was cold.
Im lack toes in taller ant
Best soft serve ice cream anywhere.
Wait is always long. Ordered a chicken salad and had to remove 50% of lettuce because it was brownish
Ice cream cakes, blizzards and Sundays, oh my were too start.
Food was excellent, very fresh, workers were kind and smiling
Fries were awful and they didnt have the blizzard I wanred
Smores blizzard is the best!
Love the new brownie bites!
Eveything was cold and keep mess up orders
Does not accept coupons, no hamburgers, no clean tables. Avoid.
Fast and friendly drive through service
The food is always good but the service is slow