Brandey was amazing! She was very educational and super bubbly, will definitely be coming back because of her! Oh but also the products are always great, and store is very clean and well kept!

Wow not too many places to go and really get what youre looking for, the staff was amazing (Kaitlyn )I personally appreciate the knowledge and advice .

Great Customer Service, the girl that helped me out (Madison), she was very nice, and awesome with helping me find what I was looking for. Definitely recommend.

I was a bit nervous going in here at first, but Adele was extremely friendly and welcoming! She took the time to answer and explain all my questions and concerns, and even helped us decide on a few items. All in all, I highly recommend this place if you can ask for Adele!

ADELLE is SUPERB! She was so knowledgeable about so many products and friendly. I really appreciate her recommendations and will definitely be returning soon! Thanks again Adelle!

Brandye was awesome! She took the time out to answer all my questions. Her customer service skills are a 10 and I highly recommend anyone to shop here. I definitely will be back.

This is our new favourite store! The customer service is absolutely amazing, and the women there make you really feel confident and most importantly, comfortable. We will definitely be back!

I waltzed in with a question not knowing what to expect. Raye was able help me out with my inquiry and went above and beyond to find solutions. Shes quite personable, professional, and knowledgeable. Raye also has great taste in music. The experience was pleasant. If I require anything in the future I will stop by when shes working.

Fabulous staff, very polite. I found everything I was looking for and will absolutely be returning. Raye was excellent, knowledgeable, and extremely welcoming!

Every time I come in here the people are always so helpful!!! I always feel so safe n leave with all my questions answered. Even tho there were some very loud n rude people in the store tonight they made sure that the other nice people n I are comfortable. Ill always come back here

Adele is the BEST! Highly recommend this place for beginners and people who have questions. Super helpful!

OH MY GOD ADELLE RECOMMENDED THE SIMPLY AQUA JELLE AND WWHHHEEEEEEWW*Ahem* the girls there are absolutely amazing and so helpful. Not uncomfortable at all and so many wonderful products. 1000000/10 recommend. Been coming here for two years and there’s a reason.Get the simply aqua jelle. Just do it. Like.

Me and my girlfriend came in just looking for a new charger when it wasn’t available any more I was discouraged a lil but Adele hooked us up with some new toys to help us !!! She took absolute care of us and made it simple and easy. Her friendliness made for a far more comfortable experience then what I’m used to with sex store I was thankful for her input and help with our new selections I will constantly becoming back in the future just to buy more stuff from this lovely lady !!!

RAYE WAS THE BEST! Walked me through everything and answered every single question i had. Left me satirized ;-)

Great staff, good store!...walking into a place for the “items” they sell is overwhelming, but the staff was super helpful, nice, comfortable, and knowledgeable. Great experience and toys!... 10/10 recommend and I will be going back!

The staff is always so helpful and nice! 10/10 recommend shopping there.

Fun store -- super female oriented and comfortable for all. Staff seemed knowledgeable and products purchased have been most excellent.

Helpful and friendly ladies that work at the checkout counter. Many cute outfits and a variety of products that they offer.

I called at 9:58. They kept the store open till I got there. They couldnt have been any cooler. Thanks!

Brandye and Nicole are the best. Very knowledgeable and customer friendly. I would highly recommend them and that location!

This is the shop I have always dreamed of and more. Beautiful, fun, inviting, educational and a place that is hard to leave because the staff, beautiful wares and goodies are wonderful and so educated and wise. Sarah is so helpful, kind and thoughtful when shopping with me. Looking forward to telling all my friends and visiting again. Thank you, thank you, thank you for sparking joy in my life.

Adelle was the bomb.com! She was very knowledgeable, super helpful, and hilarious.

This place was amazing and the staff was so nice and helpful. They have a great selection of anything you need and the prices are very reasonable, too! Ill definitely be back when Im in the area.

Julie was AMAZING !! ♥️Thank you for so much help !

We walked in to get a specific item for a specific need. I did not know what I needed. We spoke with Sara, who made us feel super comfortable talking, and within seconds she knew exactly what product she was going to recommend. After a through explanation of the product, The Womanizer.... she gave us several price options. Customer service is off the charts!! Definitely going back and definitely asking for Sara... thanks love

This store is amazing!!!! The ladies are so helpful. Brandye gave me excellent recommendations and made me feel comfortable when I had questions.I am going to recommend this store to all of my friends. I will be coming back to shop here again!

Julie was so helpful and amazing! Found everything I needed!

Bought the womanizer premium for my wife. Sara recommended she have it and so I finally bought it. My wife fell in love with it and won’t have any other product. Get with Sara and she can answer any questions you have and point you in the right direction to make your sex life even better. Sara made us feel very comfortable when asking questions.

I was able to find an outfit for my wife with no difficulty. The store was clean well lit, nor seedy as one might expect. My wife and I were helped like we were shopping at Macys.

Brandye is the coolest chick here.. awesome store alot to choose from.. I highly recommend!!!!

Adelle was amazing thank you solo much!!

Nicole is so helpful and kind. If you’re nervous about shopping here, don’t. She makes everything super chill and calm. Would shop again 10/10.

Brandye and Emily were very helpful for me and my fiance. Thank you so much. We are very satisfied with our purchases.

This place is amazing, they know their stuff. They are very friendly and knowledgeable. I will be coming back.

The staff is so friendly and helpful no matter what you question is. They make everyone feel warm and welcome. No employer could ask for a more perfect staff. I look forward every trip just to see what else they have gotten in for guys!!

They are amazing and so helpful. They make you so comfortable to ask questions without feeling weird about asking. Thank you!

Sarah Blakely is amazing. She help us fine what we needed. She has always been so helpful and she definitely knows her stuff.

I want to give Nicole props for being so helpful. I had a lot of questions and needed her opinion on several of my purchases.Thank You Velvet Box and of course Nicole!

Adelle was absolutely amazing 10/10 recommend

The products available were a lot of options, but with Rayes help i found my first toy. She was both professional enough to listen to my needs, while still being an upbeat personality that made my visit a positive one. Next time im in the area, ill definitely be coming back

Brandy was the best! She picked out lingerie for me and I totally loved it! Super helpful sales people and really gorgeous store! Thanks Brandy!

They’re always so helpful and friendly every time i come in! I mean always pleased with whatever i buy!

AMAZING Customer service. Made me feel confident & welcomed! Thanks Sarah Blakely 💕

Raye was super helpful! She showed me all kind of options and had lots of great tips on how to clean up, what worked out best and everything.

Very nice place! Has great flavors for lubes and alot of fun stuff to look out and possibly try, highly recommend.

The staff are incredibly informative and helpful! This was definitely an amazing experience and I will be coming back!

If you want a funny and friendly pair to walk you through lingerie shopping I highly recommend Raye and Nicole. They were very helpful while I tried on some pieces, chatted without being overbearing, and even gave a great recommendation for the future.

Brandye and Nicole were super helpful highly recommend for first toy store or if you have any questions customer service definitely worth any price in the store

The lady who helped my husband and I was very knowledgeable without making it uncomfortable. Grace was great and the store was classy. We Will be returning!

Raye went above and beyond the call of duty to help Us.. Totally Awesome thanks so much..

I 100% recommend velvet box for any toys lube or lingerie I have never had a better experience Sarah blakely helped us more then anyone else could have she was wonderful and really knows her stuff

I have made purchases here before with my Significant Others debit card and today I was not allowed to make a purchase on a $20 order because the last names didnt match. They dont need to match and youre the only person who has ever said that to me. Youre the only one who has ever had a problem. I dont need a half assed sorry as I walk out the door. You no longer need my business or that of my friends.I can purchase my item for half the price on Amazon. Also when youre accusing someone of having stolen a Debit card what you dont do is recommend an ATM to them.

Sarah and Brandye were so great made me and my husband feel very comfortable and answer personal questions very wellLove it here !!!!

Brandye was amazing and made our first time great ! She help us find the perfect lingerie!

It’s so clean and the staff just makes you feel like you can tell them anything.

Very friendly staff. Brandye was wonderful

Sarah was amazing and very helpful. Made my visit awesome.

Raye was very helpful and answered all my questions will for sure be coming back!!!

Nicole was super helpful and informative! Definitely recommend this shop.

Felt comfortable coming in to the store. Staff was friendly and welcoming.

AMAZING PLACE! The ladies are super helpful and make you feel comfortable!!!!

I love the staff, the store, the products, what more can i say! 10/10 recommend for anyone!

Good experience and awesome customer service

Brandye was amazing and helped up out a lot and we found everything we needed

Nicole was very helpful for my first time in velvet box, very good customer service!!

Great store! Raye was very nice and knew her stuff!

Great Service; the clerk was friendly and helpful without overdoing it. The store is clean and well lit. It is set up to facilitate browsing and being able to explore all the options available.

First time was just going to go in and out because Im shy but the ladies were amazingly sweet which made me comfortable and i walked out with exactly what i wanted!😁

Awful. Just awful. Spent an hour here trying to return a product. I was told by the sales rep to Bring back anytime for an exchange well here I am, clerk refused to exchange, after 20 minutes got a hold of manager, product is clean, I have a receipt, its in the original box, no where on receipt nor the box nor paper work does it mention any limited Warranty. Yet they refuse to exchange or give discount or in any way help deliver the promise I was told when I bought the product.

My husband loves to pretend hes a woman(only within the safe privacy of our home) and crossdresses in bra, panty, etc...

Sarah was super helpfull and made us feel at ease. We will be returning here for certain.

My experience was awesome, i will return..🤩

They are very informal and wonderful customer service

Incredible customer service, and very knowledgeable! Will be back :)

Amazing service, !!!!! All my questions were answer to the best knowledge ! Totally recommended !

Amazing service!!! I love my new toys!!

Sarah was the best!! She’s super sweet and so funny!!!

Sarah was extremely helpful with suggestions and both employees were outstanding. (Aug 5.)

Brandye super helpful loved it

Brandye helped me so much! will come back. :)

Excellent and friendly customer service.

Amazing place amazing price amazing staff

Great staff and selection!

Excellent customer service!

Nicole was a great help!

Very good prices friendly help

Wonderful place..

Fast and Friendly!

Great service!!!

It has the best products