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Autobahn Pre-Owned
2824 White Settlement Rd, Fort Worth, TX 76107, United States
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Autobahn Pre-Owned
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Ja
Review №1

This was easily the most pleasant car buying experience I have ever had. Absolutely no-nonsense, no pushiness. I walked in, told them what I wanted and told them my budget. I was in and out in about 2 hours (sounds like a long time, but for buying a car with financing it is nothing) with the car I wanted UNDER the budget I asked for. Charles and Ryan were great. Highly recommend.

Le
Review №2

These folks did most of my transaction remotely, all I had to do was go in to sign the paperwork and pick up my car. They gave me a fair price for my trade in and a good deal on the new car. Staff was friendly and made sure we were happy with our purchase.

Am
Review №3

My husband and I went to look at a vehicle. when we arrived it was ready to test drive. The staff at Autobahn is so amazing that we purchased 2 cars. I will return and recommend Autobahn to everyone I know

Fr
Review №4

This review is for Autobahn Preowned. I just completed the long distance purchase of an absolutely gorgeous 2008 Porsche Cayman S. Transaction was completed quickly and drama free. The entire evolution took 9 days. That includes financing and shipping to Pennsylvania. The car arrived today and I couldnt be happier. Ben Morales on the internet sales team was fantastic to deal with. I can be a bit impatient, but all of my questions were answered lightning fast on both email and text messaging. Financing was quick and easy. Robear(sales manager) walked me through everything with no aggressive upsell tactics..just good, plain talk. My car was by no means anywhere close to the most expensive in their inventory, but you would never know it by the way I was treated from start to finish. Thanks guys!

Da
Review №5

My wife and I recently purchased an awesome preowned 2014 Honda Odyssey Touring Elite from Autobahn and had the pleasure of working with salesman Jody Kirk.Jody is by far the best car salesman with whom we’ve worked. He was responsive, patient, kind, respectful and really went out of his way to make the deal work for us.We live all the way in Garland and we have a newborn and a toddler, so driving all the way to Fort Worth during business hours is really rough. So, to make the deal easier on us, on two occasions Jody let me meet him at his residence after business hours, which was farther east and closer to my home, and meant I was driving alone after my toddler was already asleep.Because we have a newborn, we are social distancing as much as possible in this age of pandemic, and Jody was extremely respectful of our request for distancing. Would you believe it - we purchased a car and the closest I ever got to our awesome salesman was probably ten feet - and we were outside and both had on masks.Thank you so much, Jody! The next time we need a car, we’ll be coming to you!

De
Review №6

Went in for an oil change and a few other things and as always, was treated with the most respect and always prompt service. I enjoy working with my service manager, Korey!! Hes so Awesome!! Thanks Korey for all you do

An
Review №7

Great place to buy a new or used top of the line vehicle. Excellent customer service. Im a repeat buyer!

Bo
Review №8

Made an appointment to see a vehicle, arrived a few minutes early - - another customer was driving away in it on a test drive. This, after the manager committed to having the vehicle ready for me when I arrived. Im sure Autobahn has lots of satisfied customers. Im not one of them! Good luck!

Ja
Review №9

I have purchased at least a dozen vehicles from Jerry Christensen in the last two decades. He currently works in the pre-owned division. If you are looking for a quality vehicle and integrity matters to you, Jerry and Autobahn will take exceptional care of you. The Finance team at Autobahn is also very easy to work with. Every deal I have worked with them has been easy, transparent, and fair. I cant say enough good things.

Zi
Review №10

I have recently purchased a pre owned Volkswagen CC.Without getting into too much details, the service I received from Mike wasso professional that you got yourself a new dedicated client. I will definitely be coming back for all my future purchase

To
Review №11

I called arrange for a test drive of one of the Certified Pre-Owned Porsches. To my dismay I found that they dont clean up the cars between trades so the entire headliiner was coated in dog hair as well as the boot. Very sad. Never saw such a unprofessional showing of a car at a dealership.Dont recommend that you visit this dealership

Ma
Review №12

Ive been coming to Autobahn for 12 years now, and theyve always treated me great. I have never gotten the impression that one needs to buy a $100k vehicle to be treated well in their service department...my jaguar is 16 years old, as a matter of fact. Ive even threw a couple miscellaneous, unscheduled items to check and/or fix at them when I dropped off my car, and they were happy to accommodate me.

Ed
Review №13

I had an outstanding buying experience. Ben Morales was extremely knowledgeable and went the extra mile to answer any questions. Even the actual financial paperwork signing was pleasurable and quick.

Ch
Review №14

I so love the service I receive when I take my vehicle in. Professionalism, care, excellent customer service, they are truly the bestMy Jaguar is kept in esteem condition thanks to these guys!

B.
Review №15

I have purchased multiple luxury cars in the DFW area over the last 15 years mostly with Park Place or Sewell. Long story short if want true a luxury experience skip this place. I felt like I was buying a used Nissan. I wouldn’t give them a dime of my money.

Ch
Review №16

Outstanding customer service! Adam was very helpful and went out of his way. Service was completed within 2 hours. Johnny is parts has also been very helpful. I highly recommend Autobahn Jaguar!

Ka
Review №17

Possibly the best car buying experience ever. My salesman, Mike Greenfeder went above and beyond on every aspect of the process. Perfection... start to finish !

St
Review №18

Just purchased a Certified Pre-Owned Porsche from Autobahn. Charles, Greg and Benjamin all worked as a team and helped make the purchasing experience smooth and painless. All were extremely professional and to be quite honest, this was the best car shopping experience I have ever had. Thank You Autobahn!!

Et
Review №19

The people here were so incredibly helpful in the buying process. I worked with Jerry Christiansen who worked within my budget and made sure I got exactly what I wanted. Would highly recommend to anyone.

Ki
Review №20

Shot a message, worked it out, showed up, drove off... Nice!

Le
Review №21

My 6-month old I-pace came back from valet parking with a missing piece of trim. Cory in Jaguar service went out of his way to make sure the part was a label, called me when it arrived and then just had me wait in the showroom for an hour while a technician installed it. Great service, personal care, professional treatment - all the reasons why I decided to buy the I-Pace (my second Jag from Autobahn!!)

St
Review №22

Kory and the team in the Service area of Jaguar are always smiling and polite! I really appreciate their willingness to help in any manor! I trust them and the maintenance crew for my scheduled and unscheduled maintenance needs!

Ch
Review №23

Jerry Christenson found the perfect certified BMW and took care of every small detail. great experience!

Re
Review №24

Very nice and professional sales staff! Wow!!

TI
Review №25

Great experience purchasing a pre-owned Volvo for my daughter. Salesperson Mike provided outstanding customer service. Mike was never pushy, he minimized my time spent at the dealership and professionally communicated by text, email, and phone to help us find the car we were looking for, within our preset budget.

Ly
Review №26

Charles and Greg were awesome made the car buying process seamless and fast.

Li
Review №27

Great place,great sales,strong recommend my salesman-Jerry!

Ch
Review №28

Dear Autobahn,I aquired a Pre-Owned Jaguar XF 2.0T and the vehicle was in great condition. I took it to the Autobahn service and had it checked out for any recalls. That was a year ago and everything went well, none was required. Long story short, the service light came on almost a year to the date I had it first checked. It had 67,000 + miles and the serice department said the Turbos were going out. Now, the warranty that is stated for a Jaguar is; 5 years 65,000 miles. A quote was given and $6,700 later I made a tough decision that broke my heart. I had to trade it in for another vehicle. It took everything in me to seperate myself from it and I would like to say, the Autobahn did not seem to honor the warranty and help me in any way. Sadly to say, if I could Id give them a below 1 rating!R/S,THEY LEFT A BAD TASTE IN MY MOUTH.THE THRILL IS GONE!

Er
Review №29

Everyone was soo sweet! We had our car services and the checkin process was amazing. They even have a cute kids section!

Re
Review №30

Jerry Christenson was great. Had the car ready when we got there to look at it and followed through with everything like a professional. We received a really great deal on our Volvo S60 and will return in 3 years to get another one. We highly recommend both Autobahn and Jerry if you are looking for a great car and great service.

Ed
Review №31

The service was okay but not really great. I had a 9am appt for an oil change and it took over 4 hours because they only had one tech servicing vehicles. So that was very disappointing. I had to take the vehicle back in the following week for service that should have taken 3 days but ended up taking four. The people are nice enough, but just the time it takes is crazy. The guy working in parts is amazing and super informative!

so
Review №32

Great experience and smooth transaction. very friendly sales person. The dealership made transaction as smooth as possible. Would go there again for my next car

C
Review №33

Purchased a vehicle site unseen, over the internet and Ben ensured the process worked flawlessly. Vehicle was in as represented condition and I was in/out of Autobahn in an hour.I would highly recommend working with them if they have what you are looking for.

Da
Review №34

Didnt have a loner vehicle.Didnt fix the rattle in the dash.

Do
Review №35

Charles Graham, Ben Morales, Greg Chandler, and Ethan Weglicki were fantastic to work with in the purchase of a very lightly used 2018 M760i with xDrive. I had not been intending to replace my 2014 750LiX but a deer crashed into my car and totaled it. I therefore started doing internet research quickly to find a car.I have purchased other low mileage BMWs via the internet; and I started out the research using Autotrader and other similar programs. Charles Graham and his team came up in my initial search. I had a least fifty to one hundred technical questions about the car; and they responded rapidly and gladly. I worked with Charles Graham, Ben Morales, Greg Chandler, and Ethan Weglicki over the weekend and past normal work hours via text and email. I also spoke with them on the phone as we got nearer to a deal. We reached a price that was fair to me and to them. I felt great about the process.They are genuinely nice and considerate folks. The negotiation was a breeze. There was zero pressure to buy the car and they were all about getting me information and letting me decide. After we reached the deal, getting the paperwork signed and the car delivered went amazingly well and smoothly. I admit I am a geek, so after I received the car, I had numerous techie questions for Ethan. We wound up Facetiming with me in the car to solve a question I had about setting up the Touch Command Tablet.Anybody who is seriously interested in a used BMW or other similar car really needs to include Charles Graham, Ben Morales, Greg Chandler, and Ethan Weglicki in their list of dealers to work with to buy a car.Doug

Et
Review №36

Worked with Mike to purchase a car sight unseen and take it out of state. The car was exactly as described, they took the time to talk me through the condition of the car, and what needed to happen to ship it out of state. I decided to fly in and drive home. There was no high pressure sales and they were helpful, friendly and curtious at every interaction. I would definitely go back if they had a car I was looking for!

Ve
Review №37

Came all the way from San Antonio. Process was quick and easy. Robert and Jerry were extremely knowledgeable and professional.

Vi
Review №38

Fantastic location. Pleasant experience while buying my wife a pre-owned. Kris Kiser--manager--accommodated our peculiar situation very smoothly. Impressed with the professionalism of the entire team.Great cars. Great people.Recommend, and will come back to get my next vehicle here.Thank you

Ri
Review №39

I only had a key programmed for my Jaguar. It was done on time and at the cost I was originally given.

Ka
Review №40

Jason Blay took excellent care of us through the entire process. Our car buying experience was seamless.

Da
Review №41

Purchased a vehicle from out of state site unseen, car is exactly as described, was a very easy transaction. Mike Greenfeser made the process a breeze .Thanks Mike!

Cr
Review №42

Comfortable, casual ambiance with very friendly staff. The Certified condition of the pre-owned cars is quite impressive. Our salesperson Bob is experienced, knowledgeable and a pleasure to work with.

Ke
Review №43

Great experience, Greg did an awesome job taking care of my wife and I during the whole process!!Great place to buy a ultimate driving machine!!!First time BMW owner, loving it!

Si
Review №44

Great staff, newly remodeled waiting room. service was very friendly and helpful. All my needs were resolved. Thanks Autobahn

Vi
Review №45

We enjoyed a great buying experience with Jerry and Jason. The financing was smooth an d the entire process was quick and hassle free for our new 2018 Volvo XC 90 Demo.

Wi
Review №46

No one in the world like John Giddins to help you with your purchase, he gets all 10s from us and 100% plus service, friendly, helpful, knowledgeable and everything you could want in a used car sales representative. He made us feel like family and we got a sweet ride!!!

Br
Review №47

This was my first ever buying experience and I urge new buyers to read this review. I am absolutely livid with this dealership and the way they handled my case. I researched used cars and found one I liked, later that day went and test drove it, loved it, and started the paperwork to start financing. I was there for almost 3 hours while the salesman went back and forth to financing. Then stated no one could further work on financing because they had left for the day. This was at 8 PM. So he stated they would have an answer the next day. The next day the salesman briefly text me stating they were working on it, but by the end of the day there was no answer. I had to constantly attempt to get ahold of the salesman to see the status of the financing. From there it was hiccup after hiccup, some excuse that it was the end of the month and they were busy, which isnt my problem. So after starting this process, 4 DAYS LATER, I finally get a call that financing approved and I can come get the car. Not even 30 minutes later I receive a call from the salesmans supervisor stating that the salesman brought the paperwork to the supervisor to sign off on, but he failed to secure the car after the initial offer was started. The car was sold days before the offer was completed. So all of this time wasted, when I could have looked elsewhere and already had a vehicle. When the supervisor interrogated the salesman, he had no answer as to why the car was not secured. The supervisor then assured me they would work diligently to find me another vehicle that fit the needs I had, and stated he would be in contact. Since then, I have not heard anything from the supervisor. This was the worst experience Ive ever had. Not only it being my first car buying process, but I did not have a vehicle, so thats why it was imperative that i find one quickly. Im disappointed at how my situation was handled and the lack of communication. And the fact that there was no wanting to rectify the situation into a better experience. After this happened, I was able to go to a new dealership, and Walked out with a new car, keys in hand only 2 hours later. Definitely research dealerships when searching for a vehicle. Sincerely, the frustrated single mom...

Pa
Review №48

Excellent experience. Salespeople were friendly. Smooth deal all around.

Su
Review №49

Jerry Christensen ...thank you for the great customer service and all the help you have provided during the transaction. Great experience with Autobahn

Ra
Review №50

Amazing experience the customer service was excellent. Would refer my friends to shop at this place. Jerry provided tons of information on the car and its history. Great Job autobahn.

Ro
Review №51

My sales associate ( Jason blay) was very professional. The entire transaction was quick and fair. I highly recommend Autobahn.

Ma
Review №52

Great salespeople (Mike) not a pushy place at all. They tried to find the best deal for me.

Jo
Review №53

The service and explanation on the service was excellent. Personnel at Autobahn are the best.

Jy
Review №54

My experience at Autobahn Pre-owned with Greg was extremely pleasant. He went above and beyond to help me find the right BMW. I would highly recommend this place for your next car purchase.

Se
Review №55

Great service, clean showroom, friendly environment, fair prices.

Ap
Review №56

We have purchased several vehicles here and always received wonder service. Great place, Great people in every department!

Ma
Review №57

Awesome experience!! Greg Chandler was exceptional. Greg went above and beyond every step of the way, greeting me at the train station, speeding thru the financing and quickly teaching all the intricacies of my Certified Pre-Owned BMW.

Ch
Review №58

I bought my 2014 Ram 1500 from Greg Chandler. Him and Robere Hicks made the purchase a breeze. I would recommend Greg and Robere at Autobahn pre owned to anyone looking to buy a used vehicle.

Ke
Review №59

What an excellent buying experience. Professional and courteous. Jason Blay was great!

Ja
Review №60

Superior service, simply the finest dealership I have ever encountered!

Ma
Review №61

Love these people they do all they can to help you ! Jerry is awesome always goes the extra mile!

Ja
Review №62

Great help! Jerry Christensen was wonderful.

Yo
Review №63

I was quoted over $1200 for a repair, but took it another dealership and was charged $350. Not cool

Tr
Review №64

Best car-buying experience weve ever had...highly recommend.

Ro
Review №65

Cory Malcolm took care of all my service needs in a timely manner.

GL
Review №66

Great experience with Greg Chandler- our third car purchased with him and Autobahn!

P
Review №67

Good customer service, great information, very good setup to display info at salespersons desk.

ch
Review №68

I just love there services and how they take care of business.

Pa
Review №69

All I can say is that the service here is OUTSTANDING.

Pa
Review №70

I just bought a new car from here. They are very helpful and great service.

Gi
Review №71

I have been treated with courtesy and efficiency and patience. Qualified personnel provided all answers to my questions and tried hard to find the right car for my wife.

An
Review №72

This is my third car purchase at Autobahn Jerry and Ben are the best to help you purchase a car.

HJ
Review №73

Always a pleasure doing business here.Just bought my 4th car from Autobahn.

al
Review №74

The service is great I very do so recommend them.

fa
Review №75

Excellent service and warranty support.

El
Review №76

Just got my windows tinted on my new BMW and the service was great!!

Ta
Review №77

Wonderful experience. No pressure on the customers, a nice change from other dealerships.

Me
Review №78

I have lived all over the DFW metroplex over the past few years, and I ONLY go to Fort Worth Autobahn to have my VW serviced, and I ONLY work with Dennis. I have been to McKinney and Lewisville and both experiences were horrific. I have had horrific experiences at Fort Worth, until I discovered Dennis. He was very helpful, and follows up with you while your car is being serviced.

Ra
Review №79

My experience was aweful. Was told to be there by a time which i was. Having drove nearly 2 hrs to pick up 2 parts was relieved i made it. The parts dept had closed. Was just flabbergasted by how service and sales dept seemed it was normal.

Am
Review №80

John Giddens took exceptional care of us!

Ch
Review №81

Great service and experience purchasing from here. Took the time to disclose everything about the car.

oj
Review №82

Just brought for first car, Mike was great !

Na
Review №83

Came up from Houston and had an extremely smooth transaction on MY (pre owned) car.

ll
Review №84

Always up front with pricing and kind service.

Pa
Review №85

Found car online, smooth transaction.

Sc
Review №86

Very nice service of our Jag!!

Jy
Review №87

Always great customer service!

Da
Review №88

Excellent Customer Service!!

Ma
Review №89

Kory always exceeds my expectations

Da
Review №90

Excellent service, with a few bumps, but when the Service Manager got involved everything was handled very, very well . My thanks to Robert Smiley. D Roberts

R
Review №91

Great service, intelligent staff, delivered as promised

Om
Review №92

Professional and well informed.

Ki
Review №93

They was very helpful and nice !!!!

Pr
Review №94

Friendly place

Wi
Review №95

Fine, timely, expert, courteous service

PA
Review №96

Great experience.

Ca
Review №97

Good experience

Information
42 Photos
97 Comments
4.7 Rating
  • Address:2824 White Settlement Rd, Fort Worth, TX 76107, United States
  • Site:https://shopautobahnpreowned.com/
  • Phone:+1 817-612-0227
Categories
  • Jaguar dealer
  • BMW dealer
  • Used car dealer
  • Land Rover dealer
  • Porsche dealer
  • Volkswagen dealer
  • Volvo dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
From the business
  • Identifies as veteran-led:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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