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Ballard & Ballard Jewelers
18400 Brookhurst St, Fountain Valley, CA 92708, United States
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Ballard & Ballard Jewelers
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Mi
Review №1

I’ve worked with Glen and Joyce at Ballard and Ballard for several years. I’ve purchased items they had already created as well as custom jewelry, hands down they are the best! The quality is incredible and the customer service is outstanding! They truly care about their customers and it shows. If you are looking for good quality jewelry and excellent service, this is the place.

Ch
Review №2

Ballard and Ballard is my go to jeweller of choice. They have custom made several pieces for me and they are not happy until I am happy. Their ideas are incredible and their selection of jewels range from simple diamond rings for an edgy right hand statement piece to necklace pendants, bars, you name it. If they don’t have it, they will make it for you perfectly. Glen Ballard is a true professional!

am
Review №3

Guy is amazing! My husband and I came to get my wedding band resized, watch battery changed, and necklace pendant fixed. Not only do they provide great service, but they provide a great finished product! We will be going here from now on!

Ty
Review №4

Ballard & Ballard is the best jeweler you can choose in Orange County!! Guy is very helpful in determining the right diamonds/ring for your budget. They are very competitive with pricing and offer a lot to the table when it comes to upgrading later on and free cleanings. They are also able to answer any questions you have about jewelry. It would be dumb to not choose Ballard & Ballard as your personal jeweler.

Mo
Review №5

I cant thank Guy enough for helping my fiancé find the ring of my dreams! He went above and beyond to make sure everything was flawless and met with us a few times after the event to make sure the sizing was perfect! I will be recommending all my friends to him! Thank you for everything!

Ju
Review №6

I was looking for an independent jeweler to assist with a mother’s ring design. I made an appointment with Guy Ballard to discuss options for a 7 stone ring for 2 children, 3 grandchildren, and 2 great-grandchildren. We selected a beautiful setting for the seven stones, 5 of which I already had. The quality of the work is amazing, and Guy and the staff were very friendly and helpful. I now have a locally owned jewelry store that I feel confident about.

Li
Review №7

Always feel like a valued customer even when my last visit was many years ago. One of my smaller diamonds jumped out of my wedding ring. Dropped it off for repair on Tuesday and it was ready for pick up on Friday and it looks stunning. Also did some browsing and I’ll definitely be back soon! I love that we can upgrade easily and they walk you through with no pressure. Appreciate the ease and the experience. Always a pleasure.

La
Review №8

Very pleased with my experience with Ballard & Ballard. I needed to have my wedding rings checked and cleaned. They came out beautifully. The professionalism, customer service and care was most appreciated. I especially loved the family feel. I highly recommend supporting this fabulous local business.

Mi
Review №9

Guy Ballard and his family are wonderful! We went in for a friend who needed an engagement ring resized, and while we were chatting they noticed my center stone was loose. They repaired and cleaned my ring, and gave me a spacer… all in a matter of minutes. Everything in the store is beautiful, and the people are even better. We found our local jewelers for sure!!

Ja
Review №10

My fiancé and I walked in to Ballard and Ballard to get her engagement ring resized. Guy was so helpful in our search and did everything he could to help us out. We will absolutely return! Amazing selection, amazing store, and amazing staff!

Da
Review №11

The folks here are so incredibly welcoming and helpful! Guy went out of his way to help answer our questions and to provide us with options! It became obvious to us that they are truly interested in being your jeweler for years. His experience and service is just excellent! If you are looking for a special piece of jewelry and want to feel like a valued customer, please check out their wonderful store!

An
Review №12

Recently went to Ballard & Ballard to get a new ring setting for a family diamond. Very friendly and professional. They took the time to go through all the options with us, the pricing was reasonable, and the turn-around time was only a couple weeks. Would highly recommend this jeweler.

Do
Review №13

I have been using B & B’s for many years and always receive friendly, quality service, and find beautiful, high quality jewelry there. Recently they revitalized a wedding ring for us and it came out stunning, so beautifully done! We highly recommend them for all your jewelry needs.

Je
Review №14

If you need a custom piece of jewelry, consider Ballard & Ballard Jewelers. If I could give them 10 ⭐️⭐️⭐️⭐️⭐️‘S, I would. I made many changes and they happily designed and reworked my ring until I was beyond the moon happy. They even shipped it across the country for me. I’ll use them again for all my jewelry needs !

De
Review №15

I was searching for a new wedding ring for my bride of 31 years and had searched through the inventory of the usual suspects, however just could not seem to find the right ring, You know, the one that was just right for her... I shared my predicament with my neighbor (he has always kept his lady adorned with beautiful pieces) and he introduced me to Guy Ballard. So to make a long story short, We set up an appointment, met with Guy, and my lady spotted her “perfect ring” within minutes. Guy spent ample time with us, met our exact requests and delivered a ring that absolutely took my wife’s breath away, ahead of schedule... I will be utilizing Guy Ballard as my personal jeweler for as long as he remains in the industry. Thank You Ballards!

Ki
Review №16

Excellent service and products. Weve been customers for many years. We trust them to repair our jewelry that has sentimental value and also custom design and make two dreamcatcher pendants that are replicas of a very special pendant. Wonderful service, knowledgeable staff. Will definitely return for other items and repairs.

Am
Review №17

Never had been a serious jewelry person but when when my wedding ring lost a diamond I brought it to Ballard and Ballard to get it fixed. Not only did they fix it but they also swapped out two of the stones so that my two daughters’s birthstones are in the ring now. Guy was incredibly helpful and knowledgeable!! I will return should I need anything in the future.

Ch
Review №18

I highly recommend Ballard & Ballard for their expert and friendly service. I took my everyday jewelry in to them - a jade pendant necklace, my wedding ring and band, and diamond studs. They were starting to develop rough edges and catching on clothes, towels, car seatbelts, etc. Glenn Ballard very thoroughly examined them and explained to me what he was seeing in high resolution on a large screen. Joyce cleaned all the pieces and Guy Ballard and another jeweler worked on them to take off the sharpness from the prongs and such. They no longer snag fabrics and are much nicer to wear again. I especially appreciated Glenns candid explanation during his examination of my most-cherished pieces of jewelry.

Br
Review №19

The best costumer service! Always takes great care of my jewelry and has a beautiful selection!!!

Da
Review №20

Staff was attentive to my questions and needs and the jewelry repaired was outstanding. I will definitely be back with more pieces.

Ja
Review №21

Guy was amazing at helping me plan and create an amazing custom wedding band for my fiance. It was using a peice of vintage trombone and they were thrilled to work with something they never had before. I was impressed with thier knowledge and will be bringing more projects thier way. Thank you so much Guy and Ballard and Ballard!!!

Fa
Review №22

Thank you Guy and TEAM!Definitely coming back; love this place and their serviceThey were able to put together a special ring which I thought i would never find.Stop looking and come here for your rings/bands/etc.

sk
Review №23

Good selection, and great service. After a lackluster experience at a more commercial establishment, we were very appreciative of the customer service exhibited here. My wife and I are not too experienced with jewelry but were given plenty of time and an in depth explanations of the choices available.I will definitely be back for anniversaries and other special occasions!

Tu
Review №24

The most wonderful and helpful jewelry shop I have ever been to! My fiancé and I came in in a bind with a couple of things to take care of the day before our wedding and were greeted by the most comforting owners who took care of us quickly and led us in right direction. Gosh they have the most beautiful jewels! I would give them 10 stars if I could!

St
Review №25

I took my wedding ring in to be repaired when the head broke off. They were sure to photograph my diamond so I felt comfortable leaving it. They also did a small soldering on my rings so that they did not flip around on my finger. It came out amazing! Looking better than before.I recently took a very old antique ring In to have it sized and once again they did a great job.They keep you up to date via text and are quick, have fair prices and are extremely nice.

Au
Review №26

Ballard and Ballard was an amazing experience. Professionals all around that are both friendly and helpful. Aivy was very kind and seemed to have genuine interest in my gifts for my partner. Jewelry is stunning and priced very competitively. Wouldnt go anywhere else anymore.

Ch
Review №27

Great service and FAST! I was very pleased with the work they did and it was done in 1.5 business days. They even polished the ring and it looks as good as new.

Ra
Review №28

Came here after going to 6 other jewelers and found our perfect ring within 5 minutes. Glen and Guy are both very nice, professional, and so easy to work with. We were so impressed with our engagement ring experience that we came back to get my husbands ring. Their wonderful service even continues after purchase as I have come in several times since for cleanings. Very satisfied customers.

Em
Review №29

This review is long overdue! My husband and I visited Ballard & Ballard back in 2019 after family members highly recommended them. We wanted to look at engagement rings since I wasnt sure what I wanted just yet. Glenn spent over an hour showing us all the different shapes, cuts, settings, lab-grown diamonds, you name it! We never once felt pressured to decide on something - they want you to feel confident before moving forward. After that, Glenn helped my husband design my ring and get everything settled in the next few months. We were so happy to return again to purchase our wedding bands in the midst of COVID-19. They are a hard-working, family-run business that deserves the support!

Jo
Review №30

I hadnt bought my wife any jewelry in 15 to 20 years because I always felt totally inadequate to find something she might like. However, I had met Glenn Ballard, liked him and knew from others he was honest and customer oriented. So I called him and set up a time to meet at his store. He showed me many wonderful choices, some of which like nothing I had ever seen before. I settled on a bracelet that my wife just loves!John Fry

Ar
Review №31

Guy Ballad was so helpful in designing a new wedding ring for me. I would recommend this fine company for any jewelry purchases or repairs. They will definitely be our family jewelers.

La
Review №32

I was warmly greeted when I came in and Glenn made me feel right at home. I went in there mainly because of the many other excellent reviews I read on FB and am so glad I did. Glenn took care of my jewelry needs quickly and even polished my own wedding ring to perfection! I will definitely be going back in soon again for my other jewelry needs, but do highly recommend Ballard & Ballard for all your fine jewelry needs.

Ja
Review №33

My girlfriend had a ring that was stuck on her finger and needed to be cut off. Guy (One of the brothers who’s the owner of the store) removed the ring for free and also gave us an incredible price to resize the ring so it will fit again! I highly recommend this shop, we will be going there for all our jewelry needs! Thanks Guy!

Mo
Review №34

This is a family owned jewelry store. I’ve been purchasing jewelry from them since they were in Glendale about 26 years ago. I love their jewelry their design and it’s excellent quality. I only buy any jewelry at Ballards.

Ad
Review №35

Joyce & Guy performed a miracle on a necklace that other jewelers said they could not. We visited Ballard for the first time with a prayer that they could fix the chain I accidentally broke which I happened to be borrowing from a friend. It was a prayer answered as Guy had the chain fixed within 30 minutes. Amazing service, I will definitely be back when needed.

Sh
Review №36

Ballard & Ballard were very knowledgeable and attentive to everything we desired in creating a custom ring. The whole process was incredibly easy and the price was very reasonable!

Ri
Review №37

I had a great experience! They service was fantastic, the employees are very friendly and helpful, the jewelry is stunning and they go above and beyond to make sure their customers are safe and healthy by keeping everything clean and social distanced! I highly recommend going to this shop for all of your jewelry needs!

Ro
Review №38

Such a comfortable environment and the nicest man helped us find jewelry within our budget! Definitely would come back!

Ma
Review №39

Love this place! Guy has been super helpful and has such great taste! He helped us find the best rings! I am going to refer all my friends here.

Ma
Review №40

By far my FAVORITE jewelry store! This biz has been family owner and operated in the same city (Fountain Valley, CA) for generations. Though, obviously, brothers Glenn & Guy Ballard are in the business of selling items of true beauty they are also awesome educators and designers. Even though we now live out of state the Ballards still take incredible care of all of our jewelry needs.

Sh
Review №41

Glenn is truly passionate about his craft and delightful to collaborate with. I had a family ring refurbished by him and a new stone put in. The ring is amazing now. I highly recommend Ballard & Ballard.

Me
Review №42

Ballard & Ballard gives fantastic customer service! They have a beautiful showroom & very friendly, knowledgeable employees. Great jewelry selection too. I support this store & have been going there for many years. You won’t be disappointed!

Ma
Review №43

Thank you Ballard and Ballard for my new setting! Guy Ballard helped us pick a new setting and the entire process was great! We totally recommend them! Can’t stop looking at my ring! Thank you!!!

Co
Review №44

Do yourself a favor and go to Ballard and Ballard they are the best don’t waste your time anywhere else!! They have great prices and Guy is so awesome to work with he helped us out with exactly what my wife was looking for and it came out perfectly they don’t disappoint.

ta
Review №45

Ballard and Ballard has become our family jeweler. My fiancé ended up coming here to purchase my engagement ring. His mom recommended it because his parents purchased her engagement ring there. He had gone to several of big name places first, but none offered the attention, care and quality that Ballard and Ballard did. We have been back many times since then and have made several purchases and each visit has been a great experience. We’ve worked with Guy, Glen, and Joyce and they have all been so helpful. You won’t be disappointed!

Br
Review №46

Glenn and Guy are exactly what you are looking for in a jeweler. You walk out feeling as if you have two new friends who happen to be five star jewelers. They helped me design a mothers ring for my wife and she is over the moon. Thanks guys!

Lu
Review №47

Came to get my engagement ring sized here Guy worked really fast! They do all the work there in house. Good price and really nice quality stuff honestly will probably return to buy marriage rings here. Would definitely recomend to friends and family!

Ra
Review №48

Glenn and team, thank you for the awesome service and help finding an engagement ring. I’m happy to report that, not only did she say yes to my proposal, the ring exceed her expectations!!

Lo
Review №49

Have used Ballard and Ballard in the past for repairs. Just dropped in to take a look at updating my wedding ring of 28 years. They were so helpful and knowledgeable. We decided to pick a new setting and use the diamonds from old ring. It turned out beautiful, just gorgeous! Thank you Ballard and Ballard, we will definitely be back!!

Sc
Review №50

Exceptional experience across the board. Guy Ballard himself sat down with my fiance and I and walked us through designing a custom engagement ring. These folks are genuinely passionate about their serving their customers, and it is clear from the quality craftsmanship of the final product that they have the passion for their work. If you need a fine jeweler you have to visit these folks.Thank you Guy and the rest of the Ballard & Ballard family!

se
Review №51

I came into Ballard and Ballard Jewelers to get a ring set for my Australian black opal. I had returned from a trip Down Under with my own loose stone. Guy Ballard was as helpful and informative as they come. We, with his professional help and recommendations picked the perfect setting for shape, size and character. Results were fantastic and I am very pleased. It’s perfect! I would highly recommend Ballard and Ballard Jewelers in Fountain Valley.

Su
Review №52

Ballard & Ballard Jewelers has beautiful jewelry collections of many different styles. The jewelers do wonderful work. We recently had three older rings resized, cleaned and polished. Their work isamazing. The rings look brand new and sparkle better than ever. I highly recommend Ballard & Ballard Jewelers.

Sa
Review №53

I want to thank you Ballard & Ballard for such a wonderful experience, and the upmost best customer service ever. They are such nice and warm people, and Mr. Ballard is so knowledgeable and honest. I will definitely be back for more of my jewelry needs!!!

Ja
Review №54

Great jewelry shop! Guy Ballard knows his stuff. Excellent service.

Jo
Review №55

I brought an initial ring in to replace the letter that was lost. I had two blurry pictures of what it looked like before. Glenn did an awesome job recreating the original. Everyone is very friendly, professional and willing to do what it takes to make sure you are satisfied. Thank you so much for helping me keep my family heirloom.

Br
Review №56

The most professional people presenting the most amazing and unique jewelry.

Ja
Review №57

I had a great experience finding the perfect ring for my fiancé. I appreciated the knowledge of the staff and the super calm environment where I never felt pressured to purchase anything. It was an incredibly stress free experience and I am very happy with the outcome of the custom ring I ordered. It could not have gone any better.

Da
Review №58

The environment was very friendly and the people were very easy to talk to. I would definitely recommend others to come to this location

Ma
Review №59

I had my mom’s wedding set and anniversary rings resized at Ballard and Ballard. They did an outstanding job and took good care to protect the original look of the rings. I would highly recommend Ballard and Ballard for all your jewelry needs.

Da
Review №60

We’ve been using Ballard & Ballard for years as our Jewelry Store, and have always been totally pleased. I bought my wife a necklace that was custom made and we just picked it up today. As always it was beautiful and well done.

Ch
Review №61

Today was a very special day for my husband and I. Two years ago I had a bad fall and broke two of my fingers and while I was concerned about those fingers I didn’t realize my ring finger was not broken but my wedding ring was damaged. Fast forward two weeks and the diamond fell out, I had no idea it was gone. One day I was driving, looked down and the Diamond was gone and the prongs to the setting was deformed and open, I felt sick inside. A year ago my husband presented me with my mother in laws wedding ring while his sister was visiting from Florida, and said I could take the diamond out of it because she passed away. Meanwhile Alan at Ballard and Ballard kept calling me and checking in to offer to help me - we had insurance on the ring for a year and forgot to renew it. At first I wasn’t comfortable using the diamond but today was the day I picked it up and they did a fabulous job at repairing the ring and using the diamond my husband gifted to me. The compassion and understanding at Ballard and Ballard was over the top. The other thing is I LOVE my ring it’s so gorgeous and I’m so happy - quality, craftsmanship and integrity beyond measure Thank you so very much!

Ju
Review №62

Ballard & Ballard have been my go to jewelers for over 20 years. They are wonderful to work with when designing a custom piece as well as purchasing a simple item. Great service with repairing broken items and will gladly clean items for m as well. I cannot recommend them highly enough!

Ma
Review №63

HIGHLY RECOMMEND! I purchased an engagement ring and the entire process was so smooth... AND my fiancé is obsessed with the ring. Thank you for the incredible service!

De
Review №64

Simply the BEST! Honorable, fair, trustworthy company. The brothers treat customers like family. If you want quality jewelry, custom or otherwise, or you need repairs, this is the place to purchase and take your valuables. The staff is helpful and really listen to your needs and desires. They go out of their way to make sure you get what you want at fair prices. I have been a customer for over 20 years. I moved 80 miles away and this is still my Fine Jewelers! Try their on line store and live chat for great service and exceptional quality. Trust them, they are the BEST!

R
Review №65

I love these guys! I have bought alot of items over the years. They are always the best at helping you. They really make you feel comfortable, like family. My last purchase for Valentines. It was a lot of fun. We were all talking, laughing. They offer great ideas, and tonight. They were spot on! Thanks Ballard& Ballard!

Da
Review №66

I originally came into the store over a year aga, to get an appraisal on one of Moms many Costume jewelry pieces..lol...not knowing a thing about jewelry, I was very appreciative of their knowledge to inform me in a professional manner.Fast forward a year+, and I have returned for those very same reasons, knowledge,professional staff, and proper direction with my purchase.The work is beautiful, craftsmanship is experienced, and again, very pleased I returned.Thank you for all...Dave Brainard

Mi
Review №67

Ballard & Ballard is the BEST! We went ring shopping and drove by this shop. We decided to go check it out, and we are very happy we did! Their selection is amazing, and great prices. Not only did we purchases our wedding sets, we also asked them to do come jewelry repairs, and the repairs are just perfect! The people there are always so happy to see you and so friendly! We LOVE this place!

Al
Review №68

I had a great first visit to this store. Super friendly and really nice classy products. I will definitely come back!!!

Ji
Review №69

Very friendly staff. Will work with you on making your special occasion is that much more special.

Ke
Review №70

I could not reccommend a place more and Im not related or a friend. I needed to repair a ring and a charm. I went to the jewelry exchange and right away they quoted me $500.00 to repair my ring. I googled another repair shop because I thought that was too high. I decided to go to Ballard because it was near my office. As soon as entered I was greeted by Guy who is extremely friendly. I immediately got a good vibe that this was an honest personHe repaired my ring and it looks brand new for $25.00. He repaired my charm for a reasonable price also. If you need repair or want to buy a good present for someone this is the place I would go.

An
Review №71

Excellent customer service and quality work. Overall great experience. Thank you!

Tr
Review №72

Guy Ballard was very helpful. This place knows their diamond. My wife love them and wouldnt want to go any where else for her They are very nice and welcoming. The best jewerly place you can fine in Southern California.

Ju
Review №73

Fantastic experience. Outstanding family jeweler with exceptional customer service, beautiful work and incredible attention to detail. Highly recommend Ballard & Ballard if youre looking for an independent jeweler who cares about their customer. Definitely my jeweler of choice from now on.

Jo
Review №74

I had the pleasure of working with Glenn at Ballard and Ballard Jewelers recently to appraise a couple of pieces of jewelry my wife and I needed to insure. It was an easy and stress-free process and he provided an insurance option I could compare versus adding The items as a writer to my current homeowners policy. There are some benefits to separating those two policies and Glenn made it simple to understand. I will definitely reach out to them in the future for any jewelry purchase or repair needs.

Da
Review №75

Guy was great to us; gave us a one of-a-kind !sparkly! custom ring, by enhancing my wife’s original one for our 30th anniversary. We appreciated your personal attention and professional opinions with the design.

Pa
Review №76

I found their customer service to be top-notch, and sales kept low-key. Glenn offered good ideas but no pressure which I appreciated. I have been using them for over 10 years with no disappointment. Quality of their work is excellent.

Be
Review №77

I would highly recommend this GEM of a neighborhood jewelry store! Professional, helpful and patient as I picked out the perfect gold chain from their varied selection. Many beautiful pieces of jewelry to enjoy now and pass down to family later. ♥️

Pa
Review №78

Beautiful jewelry at reasonable prices! Staff is very friendly and professional!!! I always enjoy shopping their. I find just the right pieces that fit my personality and style.

Fo
Review №79

Every year the FVHS Wrestling team holds a large wrestling tournament and Ballard & Ballard generously donates to our event to help make it a success. Glenn and Guy are always so friendly and always willing to help us out. Thank you so much for all your support, we really appreciate it!

Ka
Review №80

I have been a long time Fountain Valley resident. There is only one place I have trusted with my most treasured fine keepsake jewelry. Ballard & Ballards has always gone beyond my expectations. Year after year Im always meet with superior customer service. I greatly appreciate talking shop, allowing me to ask several questions, and just look round. I love the way they always give options. You see something not quite right for your taste, well the staff has the talent to create your vision. One stop and your desire is perfectly designed.

Mi
Review №81

Thanks for taking care of my family and recently my sister. You guys are so customer focused and I really appreciate that! I recommend anyone to consider Guy and his team their family jeweler!

Ki
Review №82

Ballard & Ballard repaired my necklace and did a nice job! They were friendly, helpful and professional. I will definitely use them again

Sh
Review №83

I want to let everyone know how happy I am with this Jeweler, the whole staff is awesome! I have used this company for purchases and repairs and they have never disappointed me. They take their time with you, give advice and options. Trust is a huge factor and they definitely have my trust! Please consider them when you are jewelry shopping or looking for jewelry repairs.PS theyre good at keeping secrets too! LOL my husband had a bracelet on layaway for me and I had come in several times with repairs for other jewelry and had no idea what was going on!

To
Review №84

Excellent selection of fine jewelry. They also have nice jewelry for those on a budget. From what I understand they build jewelry, set stones and gems in store. They provide jewelry cleaning and confirm stones are secure.I purchased a silver locket and chain for my wife for our 25th anniversary. They wrapped the gift beautifully and let me choose a free anniversary card.They’ve been at their location in Fountain Valley for over 20 years. Their customer service is outstanding. They’re super friendly and helpful.

Bo
Review №85

I recently lost a diamond out of my wedding ring and took the ring to Ballard & Ballard Jewelers to get an idea of what the cost would be to replace the diamond and repair the ring. They gave me a few options to choose from as I had expressed that I was in the middle of a remodel and had to prioritize my expenses. They found a perfect solution for me & I couldnt be happier! We purchased the ring from them 22 years ago & it looks brand new! Would highly recommend them to everyone!

Da
Review №86

I needed to get my wifes wedding ring redesigned, so I did a quick review search and Ballard & Ballards had great reviews. Glen, one of the owners was very friendly and helpful to work with in this redesign. His knowledge and expertise is exceptional and the quality of work that was done is top notch. The wife was extremely happy. Finally, the price was right too. I highly recommend !

Ro
Review №87

Glen was very helpful, courteous and knows his stuff when it comes to jewelry. He helped me pick out a nice pendant for my wife for a Mother’s Day present. I highly recommend you give Ballard & Ballard a try. You won’t regret it.

St
Review №88

You can’t go wrong with Ballard & Ballard. They made a custom ring for me from scratch in a timely manner and affordable fashion. Their CAD mock up designs are the best I’ve ever seen. It looks like an real 3D photo of an actual ring so there is no confusion of what it will actually look like in the end. Glenn and the whole staff are friendly, trustworthy, and will make sure you get exactly what you want. I give them my highest recommendation.

Sh
Review №89

This is my go to jeweler for all fine jewelry purchases. They have helped me in designing pieces as well & selecting artist pieces for special people in my life. My go to people are Guy and Joyce. Always greeted as if I come in ever day.This is a 5 star + jeweler!! Very personable and always wanting to make sure you are happy & satisfied with what ever you have selected.

Sc
Review №90

Top notch customer service! Glenn displayed many beautiful options and personal attention to ensure I received exactly what I was looking to purchase. The stress free experience gained Ballard & Ballard a life long customer.

An
Review №91

I first went to Ballard and Ballard to get my jewlry cleaned. Since then, Ive been back a few times for a purchase and more cleanings. Each time, they are extremely helpful and thorough. My rings always look brand new after they clean them. When I purchased a ring with them, they took the time to talk me through my options and werent pushy about making a sale. They seem to care about the ongoing relationship with their customers and Ive been really impressed with every visit. This is where Ill be making all my future jewelry purchases!

Al
Review №92

Very friendly and helpful. Had to have a ring cut off that was purchased from another jeweler. When I called original jeweler said they would not cut it off because of the liability and to go to the fire department or emergency room. I had purchased a necklace previously fromBallard Jewelers and called them up to see if they would cut the ring off. They were happy to cut the ring off and did it free of charge. Great customer service and gained a client for all future purchases.

Pa
Review №93

Wonderful family owned establishment that really takes care of their customers. Guy walked me through the entire process of purchasing an engagement ring for my girlfriend. He made the entire transaction smooth, answered all my questions, and made the entire ring-buying experience very enjoyable. I would recommend this business to anyone who is looking for jewelry.

Li
Review №94

I love this place! Always such great service and they really stand behind their work. Can’t recommend this place enough!

De
Review №95

Great service and quality!!

Da
Review №96

Guy Ballard is always friendly and personable.The store is well laid out and comfortable.The selection covers a wide range and is very accommodating.Additionally, their curbside service was very accommodating.We look forward to returning inside the store soon

Sc
Review №97

Very nice store with welcoming and helpful ownership. I expect to be back to buy additional jewelry for my wife.

Li
Review №98

I just walked into this store for the first time and purchased a lovely ring. Beautiful store, with many beautiful and unique items on display. Friendly, knowledgeable staff that focus on customer service and building a relationship with customers. Ill definitely be back. I love my new ring!

Gr
Review №99

I went there to get a ring designed for myself as Ive heard theyre the best in quality. I dealt with Guy Ballard and we were able to design the perfect ring for myself including all my favorite stones. The inlay job was perfect and we were able to put my family crest on it too, which I didnt think was possible. I would definitely go back again and send friends looking for something unique. Ballard and Ballard is quality work that everyone should check out. I love my ring that was made especially for me.

ke
Review №100

Highly recommend these guysI felt taken care of more importantly my wife was thrilled with the work that they didThey created a custom ring for us and my wife just loves it.This is a family business and you get treated like family. And they do what they say they will.I have a service driven business and it is one of the most important things I look for when I work with people. Ballard and Ballards while team showed that care and attention.You cant go wrong.

Information
62 Photos
100 Comments
5 Rating
  • Address:18400 Brookhurst St, Fountain Valley, CA 92708, United States
  • Site:http://ballardgem.com/
  • Phone:+1 714-962-0088
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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