Good selection. Furniture area was quite a mess. Mens clothing could have more. Would donate here with my next batch

Every time I have tried to donate items to Savers, I call before I arrive just to confirm what I see on the website. When I arrive, i am told, Oh we cannot take these items (chairs or desks-unassembled). There is a lack of education among the employees. Highly recommend donating to other companies.

This survey is very big brother-like I didnt identify mself in any way, so how do you know I was at Saver s?Hence,, my comment is please back off and stop invading your customers private space.

This is a big Savers but the selection is never very good. Most of the Savers Ive been to in the area are much better.

One of my favorite thrift stores. Although some items can be over priced.

Best savers ever they have so much stuff and treasures to find.

Lots to look through can easily spend over an hour here on a good day. This is my favorite store but I dont like that the prices seem to have gone up a bit ago.

I picked up a giant abc block and I found it in the toys area.

We ended up with a big haul from this Savers! They have quite the book selection and the assortment of clothing and shoes is also pretty massive. Everything is always just a little untidy, but it’s a busy place so that’s to be expected - just get ready to really spend some time here to find those hidden gems. We love going here for the books! Make sure to look through all the sections because the organizational system only goes so far and there are sometimes good finds in unexpected places.

The name says it all, found great deals here!!! Unlike goodwill the prices here are great!

I love savers . Ive have been shopping there over 10 year.My children and I lived in a shelter and when I moved to framingham that was the place to start on a low budget. Savers has things or item that you cant find any more. I love vintage clothing as well as household item, curtain that factories dont make anymore, just so much more I also shopped the Boston savers and the staff their were so helpful..keep up the good work savers its customers like me who keep coming back . Lillian

I like that the racks are packed. I never had so much luck with thrifting as I did here. best one in the area.

Its a very nice place

Over the past year, I have grown very concerned with the Framingham location. The place has gotten very dirty and the facility is just worn down. I have to agree with other posts regarding the rudeness of the managers, but I have found the clerks to be helpful. Many of the items are well over-priced even for products that have no value and should be thrown in the trash and not sold at all. For instance, last night I noticed a Pyrex measuring cup. It was priced at $4.99. It seemed a bit high to me for a used measuring cup. I checked on line, and I was correct. The cup could be purchased brand new for $5.00. To make matters worse, the rim of the cup had multiple chips. It was garbage and if sold, and used could potentially hurt the patron(s). I noticed the that there were were multiple pocketbooks behind the counter in the front of the store.. Most looked extremely worn and the price tags were pricey given the condition. I was curious and asked why. The answer was perplexing. All bags priced above $10 dollars displayed behind the counter because they are designer like MK, Louis, Vera B. Again, every bag in the case,, was not worthy of the $10+ tag. It keeps getting better. I noticed a 3 pair set of socks. They were brand new and the Marshalls sales tag was still on them. Marshalls price was $5.99. The Savers tag was $6.99. That didnt make sense to me. It had to be a mistake. I showed the clerk who referred me to the manager. I showed the manager the tags. It wasnt a mistake at all. She gave me a look of disgust and then responded, I can match the Marshalls price tag.

Its very clean .and some nice things

Framingham savers is refusing to accept clothing exchange even with receipt and all tags on just because it’s from another savers store. I have officially filed my complaint with the organization and I hope they call me and I will give all the names of the employee who made me lose almost 3 hours and then not accept the exchange.

Pretty good prices!

They always have something. This time three somethings :)

Where to start? Dirty! Trash on the floor, gloves, used masks it was soo gross INSIDE. Very messy & smelled awful inside.Most things broken, prices were on the high side. I wont go there agian.

No google pay or apple pay an staff just follow you around as you shop like really.id rather go get new at marshalls

Savers was very awesome. I could get my needs to buy.

Its ok. Fitting rooms are still closed, so dont expect to buy pants.

Its a hit or miss.... Theres days ull find nice cheap things and theres days ull barely find a bargain..

Cool thrift good deals just have to look & join email club special discounts

A++ on the drama at this store. Ill give it 5 stars for that! Its always fun to watch one employee yell about another one - its like Saturday morning cartoons Framingham style.

V.responsive & helpful!

Most important-very misleading regarding what percentage of profits are donated. It is impossible to find out and I wonder why..... it is a for profit organization. People think profits are going to a charity and I doubt it is a high percentage. Also prices have skyrocked this past year. A good mans shirt is priced at $15- it was $9 year ago. If the profit was going to charity that would be fine. But the item was donated in good faith, and the profit to supposedly charity-not a huge profit for Savers.

Nice jewelry, clean store, friendly staff 👌

The store itself was organized and had a huge selection of all kinds of stuff which was great. Checking out was a nightmare because there were 3 cashiers who were as slow as all get out, and there was zero direction from anyone on how to form an orderly line.. the result was us waiting in the checkout line trying to pay and leave for at least 40 minutes.. other than that, the experience was just fine.

Tired of this place, even worse now. Way too expensive now, buying new clothes are much cheaper. Almost all the workers are rude. Returning and exchanging is such a problem. Now theres even problems donating items! This is one of the worst savers i have been too. I do not recommend.

Getting expensive for donate clothes.

You let some people buy up all the jewelry and it takes to long to get to see some yourself so the place is slow

Big selection, there’s many people who complain about this place but you have to remember it’s literally a thrift store so people shouldn’t have such high standards for it, for what it is, it’s great. Great thrift chain

Prefer Plymouth savers more clean and organize

Took a long time to go through checkout. The parking lot was full

Not always the best clothing selection or cleanest store, but the prices make it worth the trip!

Counters not as full prices a little high still good quality stuff l liks the customer counting is new people not following arrows on row directions isle to narrow for safe distancing

If you use a sharp eye and can spot quality, you will be able to weed out the the good from the bad. There are bargains to be found! Tuesdays are Senior days (55 yrs +)...30 per cent off all merchandise. Also discounts for merchandise donations. Sign up for email notifications of special sales Happy hunting!

Wow. Really surprised at this savers as I expected so much more especially at this specific location due to it being next to the natick collection and so many upper class towns. Not only was it like a terrible garage/basement sale with items I wouldn’t even buy but these thoroughly used items were more than what you pay new in store! For instance for garden planters and pots, glassware etc. The place itself is like a dirty basement and you are taken back by the smell of mothballs when you walk in, I almost walked right back out. The bathroom is falling apart—literally the sinks are falling off the walls and there are old dirty towels on the floor. I’m truly shocked because I’ve never been to a savers like this and I’ve been to many all over Mass. Sad.

Nice enough savers, friendly staff and I found my treasure but the outside was trashed.

This is the busiest thrift store Ive ever seen in my life. They move a huge volume of merchandise so they always have new items. The process on the furniture are very good. Its easy to find vintage real wood furniture for $20 - $40. Just be prepared to wait at the register.

One of my favorite thrift stores! I almost always come home with something amazing, and the prices are great. I am vintage obsessed and have found everything from coats to art to dressers. I highly recommend a trip to Savers!

Extremely Rude Staff!I have donated 3 times here with a total of 50 pounds of clothes and shoes, including like new high-quality down coats and brand new UGG boots. Everytime I came here, none of the staff who took my donated clothes expressed any gratitude, not even a smile...They literally make you feel horrible by donating to them because theyre probably thinking Oh I got more work to do now, instead of Oh more free clothes=more revenue for us.. ABSOLUTELY TERRIBLE!

Very nice to be back after quarantine.

I love savers because the prices are awesome. And the staff are pretty nice. Its a great family place to shop because there are books, clothes, toys,shoes, ext.

Lots of clothes and some good furniture.. if you like electronics, the good stuff is going out a side door to someone else....

Extremely Rude Staff!I was shocked when the manager an older man with a bad face shouted at a boy:dont touch me, dont touch me that child was clearly special needs around 5-7 years old. Poor boy and poor mother who had full hands. The store will definitely sell overpriced and if you can buy new do it.

I love the store. Great items. Excellent staff at registers. 5 Stars!

On top of Savers being one of the worst companies in the country, they are also the worst place to shop and donate. You think youre doing good by donating here but in fact the corporation pays pennies to the nonprofit partners for the donations its such a joke, they make themselves out to be this company that improves the lives of so many but it is truly not the case. Then they say they recycle that another joke, the recycling program is to send it to developing nations where it can be sold for profit. And 90 % of what they cant sell they just throw out in the dumpster in the back. This store in particular is horribly managed, they wonder why they have no staff its because no one wants to work for the condescending pompous manager. All they care about is revenue which is why all employees are required to work on all holidays. This store is also extremely overpriced, over packed, and never cleaned. Just going into the parking lot you can see that it is littered with debris. most of the items in the store are either broken or over priced, dont try to bring anything to the store manager whose name by the way is Chris, Ive tried to have multiple conversations with him and all he does is disrespect me and huff and puff around. Savers, do yourself a favor, stop lying to your customers and find new management for the Framingham store, youve lost an incredibly loyal shopper who will never stop into your store again, Sister Thrift is right down the street and the service, quality, and prices there are much better

Hey its Savers, is dirty, unorganized, and awesome. Great finds at low prices. Parking is easy, and the location is close to major roads. Great selection of sport coats and outerwear. Because this is a relatively affluent area you can find some top beans at tag sale prices. If youre a deal-lover like me, then youll live this place.

The manager of Framingham Savers is a racist and rude. The cashiers there accuse you of changing prices and raising prices at own convenience. So you choose whether to buy or not. Making complaints there is impossible the manager does nothing and is not interested in helping you if you are not to his liking. I went with my 6 year old son and the manager yelled at him and he was rude. He is a poorly polite old man who doesnt remember that he was once a child. And then how to accuse him if he is the manager and how did I ask about the cashiers if the manager is equally rude? i will not came back ever 😡

Its hit or miss. Sometimes they have my size and most times they do not. I check frequently. I would love to see them clean the store a little.

Could definitely be cleaner inside and out. But great store other than that.

Wide variety of items, lots of goods in mint condition. Well organized. Very friendly, helpful staff

Decent selection, but messy. Staff yelled orders a lot (Take your hangers off!and Bring your unwanted clothes our of the dressing room!) without a courteous pleaseor thank you. I understand being busy and asking for some assistance, but its nice to use some manners over just orders. Also reeked of something resembling incontinence, which hit you in the face upon entering.

Its okay kinda dirty place. You can find a little bit of this and a little bit of that. Prices seem to be fair for second hand things. The one in Framingham I went to had lots of books, glassware, dinnerware, pots and pans. Used coffee makers, bread machines, a used George Foreman or two. There was toys, puzzles, and arts and crafts.Loaded with clothes from the toddler on up to adults. Shoes and sneakers for all.You just have to look very carefully at everything after all it is a second store.They do say someones trash is another persons treasure.

If the manager at night is just there to chat up her friends and give them discounts then maybe it is time for a new manager. I stood at the jewelry counter 10 minutes staring at her and was there before she rang them out and apparently gave them an over the top discount. If you see someone waiting and you know it will literally take 1 minute you should help them before talking to your friends.

I always find great deals and most of the time Im on a mission to get a specific thing and I end up finding it. I also donate a lot so I get 30% off my purchases

Great place to find affordable good clothing. Check out can be a little slow, but everyone there is friendly and helpful

Good quality but its getting expensive for none profit cost. And most bad things is, both managers are too RUDE! They’re just simply argued and shout to customer, when in terms of return or exchange. They dont know what customer service is! And they dont know what manager is for! VERY RUDE! RUDE!

The most expensive Savers Ive been to (which is saying something), worse quality stuff and by far the most unorganized which lead to a lot of broken stuff. They also break up obvious sets.

Savers is a place that one can get used clothing and other used ithem at reasonable price.

Framingham savers is a crazy place. Been twice now and the place was packed with customers. Lots of great stuff, but too many people to be able to shop leisurely.

I dont recomend you go here unless you want to be swear by one of the cashiers and then for Chris the manager to just say sorry and do nothing about it. I would tell everyone about this.....

Staff was grear

Can find nice iteams here, but they are over priced when compared to other local Savers. Disorganized and dirty store. Unhelpful staff, who somehow make a mistake with every cash register transaction I have. Malborough location is much better.

I love shopping here they have an assortment of items and clothes for sale at good prices

Savers indeed. Thank God for a place like this.

Very exspensive!!! U save more money on new things!! For 5 tea lights @3.99. Really!!! Like i said u save more in a new store!! Happy shoppin*

I purchased a few items here today. I forgot One of the items in the store as I left check out & when I went back; the cashier claimed she didn’t recall scanning the item even though it was blatantly on the receipt. I wouldnt recommend shopping here since they find it okay to steal from customers.

Always able to find something that fits my style 😊

Great prices and friendly people

Good place if you are looking for bargains it is just like a yard sale

Oh you said it, savers, go your save a ton and get great quality clothing, furniture etc. Its totally awesome. Maybe even make 2 trips and outfit your whole house!

You never know what you will find and usually, the hunt is very enjoyable.

Great place for inexpensive impulse shopping for a good cause (Savers supports Epilepsy foundation).

Visit often because new items are sold quickly.

Great selection and good prices.

Overall not bad! Could be cleaner and more than one register open

Its a thrift place good to find random stuff

Better stuff than most.

Tried to donate chairs that were in very gd condition to help them out. After being told to bring as much as I could, I rented a box truck paid people to help load and brought them to unload. As soon as we pulled in you could tell savers lazy employees did not want to see a large truck. I was told to leave as they could not take anything. Asked for a manager, they said he was on break but sitting in his car smoking pot right out back. A wyclef looking fellow got out of the car with a very bad attitude because I had disrupted him while on break. To sum up the only nice considerate gentleman there was named Josh he was the one that told me to come down and I could tell he felt bad.Never will I try to help the needy through savers again.

Great store i love savers but this one was great

You can get excellent deals Id you look

Savers is the best place for everything you didnt know you needed or cant find anywhere else.

The things are reasonable and affordable on your pocket

Rude personal, I donated tons of clothes and toys,but never expected such a rude people there and unsanitary,clothes was laying on the floor and yeap really overpriced stuff,that was my last visit to Savers,I’ll better give my clothes to those families who needs and don’t have money to pay Savers!

I go every other day, its a great place.

Awesome deals, a real old school thrift store

I frequently buy awesome clothes there.

Its very big and they have everything from clothes and shoes to bed and bath, housewares, and furniture! Great selection awesome prices

Awesome deals, plenty of parking, discounts for donations, and frequent buyer card.

I enjoy the low prices.

Prices are excellent

I got some really nice deals in the mens department. The staff, awesome !!!

Have a please email 6 pensive savers Ive ever been to

This store is cluttered and messy, with shelved items too crowded and jumbled. Clothing racks too packed. This makes shopping unpleasant.

Really worth hunting for deals here.

Nice used merchandise cheap.

It is a second hand store. Always crowded so it must be good.