Always great service. Friendly, helpful. Highly recommend

They have a good selection of fabric, but everything else is lacking.

Great place to buy anything sewi g. Embordery thread is good arrays of colors.

Went in with a thousand questions, asked for help with a project idea for an autism center, and came our excited with a fantastic plan and the supplies I needed!

Best place to get yarn and fabric at a reasonable price.

Dont find the paint items that I needed tonight. But the usually have a good selection of yarn

Anything for crafts. Decent prices. Good quality.

Everyone was very nice and knowledgeable about the different crafts and products. They have improved the cleanliness and organization of the store, but still feels like there could be some improvement.

They are almost always friendly and helpful.

I absolutely love this store but it has changed a little bit when you used to walk in they would ask you if you need help immediately this time it took me forever to find someone to help me and when I did find someone they didnt know what they were doing other than that its a good store

Place is on the pricey side... They didnt have a single customer one in the store, I asked where something was and instead of her getting off her phone long enough to show me she said its about 3 ilses over. Wasnt to pleased with that

They have just about anything you would need for arts and crafts on hand. They are a little on the expensive side for the set income person. Walmart has exact some things that you can find right here and cheaper for someone that is on fixed income person.

Smaller than other JoAnn Fabrics but nice selection and plenty of people to help you

Extremely over priced on crafts. I dont know about the fabric. Even sale items are way over priced.

Employees are very friendly. I drive from Shelbyville to shop.

I was at a loss as to where to begin to pick out fabric for my new sunroom roman shades. The ladies jn the store went way above and beyond to make it as easy as possible. I highly recommend them!

Best place to get fabric in Frankfort. Lots of great deals and selections. Has great selection of other crafts as well. Love the holiday themed stuff they get too!! Perfect place to go if you need to diy your kiddos Halloween costume.

Halloween decorations, large selection of Fabrics, Crafting supplies, tools and accessories. Friendly, Helpful staff. Great prices. Handicap parking, wheel chair accessible.

Wonderful place to go for crafts and if you need help theres knowledgeable people that are always able to help.

Didnt have what we were looking for but lots of other things and ideas

Didnt have what I was looking for

Very expensive for items ...very neat n clean ..one employee was pretty rude

Nice selection of yarn, fabrics, arts and crafting... Im happy we have a JoAnns in town when other stores dont have what I need. Variety and options are necessary.

After unsuccessfully waiting for about 10 minutes for a store employee to end her discussion and reading of a pattern with a customer about a pattern they had taken out of the original envelope to discuss i left the store without being able to make my purchase. Not only was I left to wait while the employee and customer discussed the pattern, but another employee passed the cutting table twice without an offer to help. It was obvious that I was waiting for assistance as there were no other customers around.I realize times are difficult but as I too work in the retail business I am also aware of customer service and courtesy. The only time my existence was acknowledged was when I was walking out and told I would be helped in a minute. Not happening. This is the very reason I hesitate to go to this store. Probably my last attempt.

Smaller Jo-Ann fabrics then I am a custom to. You can easily miss this store if youre not looking for it. It is in the back of the Eastwood shopping area. Their selection is not very huge. Although you can always order online and pick up in the store. They dont have a lot of help here and the checkout and fabric cutting lines as sometimes long. Employees are nice.

Have never been there.

Excellent service Great selection easy to find products helpful customer employees

Nice clean store but hard to find something specific if your used to a huge store.

The staff is always helpful and friendly.

Nice store but the book section was a MESS. Nothing organized about it.

Nice selection of fabric.

Customer service was pore, employees where rude and in no hurry to check me out. There where three of them standing at the fabric table looking right at me as I stood an waited 10 minutes. The cashier was very rude. Seems like they need some customer service training.

Friendly and affordable

Really enjoyed it. Workers were friendly & everything was clean.

Friendly helpful staff & great deals!

Great place to go when looking for different types of fabrics. They have so much more. I love this store. Plus they give you coupons for an extra percent off. I could spend hours in this store!!

The staff are very helpful and pleasant. I purchased fabric. I came back a second visit to select a pattern. I got excellent value for my money spent.

Love me some joanns

Wonderful Everytime great store

One person there was VERY unwilling to help. She was on her phone and told me to get someone else when I asked for assistance. But the other person was extremely helpful and made it worth it to talk to her.

Amazing selection & nice staff.

Prices a little high on some things....

My wife likes this place. I do not. I found them ill-informed of their own products and quite expensive compared to Amazon.

Very friendly! Service was on point at checkout, I didnt have to wait a long time for someone to come to the register. I desire more yarn sales! Tote sales for my crochet projects to be carried in as I travel. I love the store.

Huge selection of a great variety of art & craft supplies. They even have a section for cake decorating!

One of last places left to buy fabric in area.

I had a very nice lady comp a coupon price for a candle lamp😘😘

Love this store. People are always nice and help with anything you need.

Wide selection of sewing patterns, materials, sewing machines and all that goes with it.Arts and crafts there also.There is a sale on something all the time.Wheelchair accessible, great parking.Friendly helpful staff.

Lot of sales and great customer service

This place is hit or miss. You have to accept the good with the bad. I like the selection and the products. The employees are friendly and I get coupons texted weekly that are pretty good deals. Just dont go in if you are in a hurry. If I try to go at lunch I know I will be late getting back. You have to wait because you can never find someone to help you cut fabric. Also, there is never anyone at the register. Theres a button to push to page a cashier but they usually seem annoyed if you do it. They always seem to be having trouble with the register. One time I was charged twice because of that and it wasnt a small amount. The cashier insisted that it was fine and then I checked my bank account and had to print it out to prove it, go back to get it straightened out. It was such a hassle.

The associate who helped me was very kind and very helpful in helping me find what I wanted. I love shopping there.

Love this place. Everyone is always so friendly

Got everything I needed.

I just love going to Joanns with all the fall colors that they have.

JoAnn Fabrics is always fun to go in great bargains on everything and lots of materials for sewing anything you need!!

I have absolutely no idea what Im doing but the two ladies were very helpful.

Clean, helpful. And great coupons. In and out quickly lots of parking.

This one is smaller than the Lexington store, but it tends to have more of the character prints I want and need.

This is a really nice place to shop and they have just about anything you need for crafts wise

Love the new Yaya fabric. Great for cosplay.

Quality fabrics, friendly employees, great sales and large selection of fabric.

They have crafts for everyone, friendly staff and good sales

Great selection of fabrics and crafts. Much better than Michaels in my opinion.

Discourteous and unhelpful. I asked one of the grim ladies at the fabrics desk if they had any dino prints in a thicker material. She told me to look where the thicker fabrics are. So she told me to go look for myself. When I went to pay for my product, I stood in line for 10 minutes while the cashier argued with another employee 15 feet away about register paper. She said she didnt have any. The other insisted that she should. The former insisted that she didnt. She even looked in the boxes! But she does, she just wasnt looking.Turns out, we all had to accept the fact that she didnt and waited for someone to bring her some. When they finally get to me, the power goes out. So I waited while they called their manager to see what can be done. Only to have them tell me that I cant pay for it with a check and I have to wait to come back when the power is back.Thank you employees of Joanns. Youve made craft shopping cringe-worthy. I will stick with ordering from Amazon next time, at least they give you suggestions when you are looking for something.

Super nice workers showed me the best deals and how to get coupons love this store

They have lots of pretty things but lots of items have no prices, have to wait in line just to find out a price.

Just never seem to have what I am looking for. Otherwise love the store

Getting fabric for crafts

Always great when you have a coupon

Always find what you need craft wise.

Nice to see a fabric store still open.

Great store to buy art supplies etc. And lovely employees

About the only place for crafts around here. Miffed that the website doesnt show proper inventory. Site said both the Lexington and Frankfort stores were out of the seat cushions I wanted, but luckily I called to verify, and they each had plenty.

Fantastic variety of crafting/ sewing supplies. Knowledgeable staff!

Incredibly helpful staff

Well onestly my wife went to this center its really nice but expensive for us.But they have everything for home and work project.Not much to add but yeah nice place.

Great place for finding all kinds of crafting and sewing supplies

The lady at the fabric counter wasnt rude but wasnt friendly either. The cashier acted rude, didnt even greet us. She handed me my receipt that she cut apart for some reason. No thank you, have a nice day or anything. She needs a different job. Next time I will drive to Louisville to buy from Jo-Anns!

Great staff, friendly and helpful! good selection too!

I love that place

. . . They always keep such a nice store -- with excellent customer service.

Love shopping here. Samantha and Jen are awesome.

Friendly, helpful staff. Good selection of different types of fabrics.

Its ok not impressed

Very good customer service I like

No prices on merchandise that was discounted

Friendly, open, found what I needed without hassle

Busy...but all very helpful. A bit pricey, but you get what you pay for.

They need more help with all the great sales they have

There are not many places in Frankfort to buy material. This JoAnn did not have a lot of variety.

More of a fabric store. Not much in crafts and not much papercrafting at all. Needs to be josnn fabric only.

Quick​, easy shopping and checkout. Employees were very nice and helpful.

Had what we needed for crafts.

Found what I was looking for sales lady took me right to the item. Best fabric shop.

Just ok. Friendly, but not like the Joanns in Athens,Oh

Its all right if thats what you like

An old store that has seen better days. The employee was not going to win a customer service award.

Quick service and nice clerks.

Great selection just a little pricey!!