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Parkville Auto Body Inc
1040 E Green St, Franklin Park, IL 60131, United States
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Parkville Auto Body Inc
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Wi
Review №1

Body damage was done, took it in for repair at Parkville auto body, did An amazing job will definitely recommend and hopefully will not have to go back but if I do I would definitely get all my work done there. Dealt with Nick, Communication was on point delivered it at the time that he stayed it will be completed and there was no delays. Excellent work. “5 stars”

Al
Review №2

Mi highly recommend this place, they are very professional, they explains with detail the repair your car needs, The girl from the front desk is super nice!

Na
Review №3

Parkville Auto Body did a great job on my car. Rob made the process of getting my car fixed after a car accident extremely easy. He was nice and provided me with all of the answers to my questions very quickly. I highly recommend bringing your car here.

Mi
Review №4

I brought my wife’s Infinity into Parkville last week to have the fender and bumper repaired/replaced. Nick and his team gave me a competitive quote, so I ended up using their services. They did a great job, car looks brand new, it was done in only a few days, and the price was around what I thought it should be. I will definitely go to them next time I need body or paint work.

Za
Review №5

Best shop I’ve ever been to. Got rear ended 2 weeks after getting a new car. Was completely torn after this happened - thinking there’s no way my car will look like new again....I was mistaken!!! I dealt with Alex during my repairs and I couldn’t have asked for better customer service! They were extremely professional and kept me updated step by step. As far as the repair goes...the results will speak for themselves!!!Highly recommend checking this place out for anything body related. I will definitely be back!! Hopefully under different circumstances next time!

Jo
Review №6

I was rear ended eariler in the summer with minor damage to my rear bumper and lights. I filed a claim with the other partys insurance they gave me the option to go wherever I want. So I googled for awhile to spot a business with high rating. As my result I found Parkville.Let me just say everyone who I spoke to handled my claim professionally well and my repairs were amazing. I felt like I had a brand new car again the way they presented it to me. Im keeping this business in my bookmarks for future repairs and references.

Br
Review №7

They were very transparent and made the experience of not having a car worry free. Even helped me put my plates back on before sending me home. Car is back to normal and looks better than before the accident honestly.

Fr
Review №8

Great staff, got my right rear panel repaired and my bumper replaced. They did an excellent job as well as the paint job. They kept me posted on the progress and made life easier when it came to the rental car. If I need work done to my car again will definitely take it back here.

Ka
Review №9

Great customer service, and amazing body repair work. They kept me informed and aware of everything that was going on every step of the way. Repairs were done before the estimated date! Had a great experience. 10/10 would recommend.

Ke
Review №10

I highly recommend Parkville. Theyre staff are all professional and extremely knowledgeable and helpful. Rob was amazing from start to finish. He made the entire process easy. They kept me informed through the entire process. The work they did on my car was phenomenal! Definitely recommend them. They have earned another customer. They will be my go to!

Th
Review №11

Parkville auto did an exceptional job refinishing the hood of my suv. After a few years of wear and tear, there were sections of the hood where the paint had chipped away due to road rocks. They did a great job repainting the hood and making sure it matched the rest of the car. I can’t stop looking at it. Would recommend to my friends and family for any future work!

ja
Review №12

Coming from a field of customer service, I know the importance of having a customer leave absolutely happy in every possible way. Alex has left me much more happier and content then I thought Id ever be. From the time put into my car, to the educational conversations, to the quality of the finished product, and to going above and beyond in every way possible. I truly appreciate everything you have done for me Alex. You seriously deserve a raise. Youre awesome and this world needs more people like you. Thank you once again.

Mi
Review №13

From start to finish this place is amazing! If you want your car done right go here! Nick is such a great guy and called me every step of the way and made sure I was completely satisfied! Definitely will be returning if need be and will be referring this place to everybody I know!Thank you guys again for such a great experience

Ja
Review №14

Great service, highly trained professionals. They go above and beyond expectation. Car was repaired and came out looking like new. Thank God because it was new before I was in collision.I was referred to them by my Toyota dealer which made me feel better about going to them.But after experiencing their service I will highly recommend to all. Thank you Parkville Auto Body Inc. I really appreciate all the great work you put into my 2019 Rav4

Ma
Review №15

Parkville Auto Body is my ride or die! Straight up the best service in Chicago area. They always do an impeccable job - prices are explained clearly, service is done promptly and excellent advice is always given. I tell all my friends to go here and everyone raves about the experience afterwards.Literally cannot recommend enough!

an
Review №16

If you want a place that you trust, look no further! Best auto shop I’ve ever had to deal with. Alex and Michelle were outstanding both extremely polite and genuine. My car looks better after picking it up from here than it did when I first got the car, from a dealership. Thanks again!

Mi
Review №17

Rob was great to work with and provided us with a prompt and fair estimate. We did not use insurance because of the minor repairs required. The repairs were completed in a timely and I would recommend their services to friends and family... Thanks!!!

Am
Review №18

I am very thankful to Parkville Auto Body team for being so proactive and supportive. They have made my experience very nice! I knew that my car was in good hands! Thank you, team!

Do
Review №19

Great customer service, updated me on repair status, and really great communication throughout! Highly recommend this shop, very friendly and family oriented environment. 10/10

Br
Review №20

Parkville Auto Body was a pleasure to work with. Great service. Professionalism at its finest. Had my bumper replaced after someone rear ended me. After the part was ordered, had my car back next day looking brand new. Highly recommend their services for anyone looking for quality work.

Ye
Review №21

Parkville did a phenomenal job! The body paint is beautiful! My car looks better than when I first got it. Nick was such a great help, he kept in touch with me and let me know how the car was coming along every couple days. Patience is key people, especially if you have extensive body damage!

Ve
Review №22

I love their service and caring altitude. I highly recommend them to take care all your auto body 💪

Jo
Review №23

Very experienced guys, I have been there twice they are always very professional. Best work in Best body shop!

Da
Review №24

Fast and professional! Alex is the best! Explained everything from start to finish. Very easy to work with. They did everything for me from getting me a rental car to leaving me cookies in the car as a thank you! Will definitely be back! Thank you!!

An
Review №25

They are very professional and work with StateFarm. After they fix your vehicle they clean it inside & out and leave you a box of cookies! Such a nice and professional business with the feel of being family owned.

Na
Review №26

Great place. I would recommend this place to anyone. Been at this place 3 times now, theyve always treated me right. Outstanding customer service and phenomenal body work. Brought in my Mercedes for some custom work on two occasions and theyve taken care of my car the right way. Very pleased with the work they did and the fast turn around time. Thank you Parkville!

Le
Review №27

My vehicle was involved in an accident. They got my car from tow yard and repaired all damages. When we spoke on phone they were specific to detail, friendly, and professional; was a very smooth process.

Co
Review №28

Great professional company. The work was excellent, and reasonably priced.

Na
Review №29

I was in a car accident - was rear-ended by someone who was looking at their phone, not the road. State Farm sent me a link to a huge list of Auto Body shops in my area. Called my Toyota Service manager, he immediately recommended Parkville Auto Body.Parkville did a WONDERFUL job - its just like they said - looks like it never happened. Damaged lift gate on my RAV4 is totally like new, works like it did before.I highly recommend Parkville Auto Body - everybody I spoke with was courteous, explained what was going on, answered my questions, called after I picked up my car (which they dropped off at my Toyota dealer) - checking to see that I was happy with the job they did. They did a great job. Will take my car to Parkville for any future auto body needs, recommend you do the same.

Re
Review №30

Nick and his team are awesome!They were able to help me out with my first accident and worked with my insuranceI can’t say enough!Professional, friendly and knowledgeableHighly recommend!

Ji
Review №31

Wow! Where to begin. The service is outstanding and their work is impeccable. I took my brand new 2020 Hyundai in because it was hit by a car door and had a nice scratch down the passenger door. The Hyundai dealer wanted $2,200 to fix it! Alex quoted me a price that was fair and reasonable and the finished product was perfect. Thanks Parkville Auto!

Mi
Review №32

Extremely pleased with the service I received from Parkville Auto Body. Nick was able to order parts ahead of time and repairs were completed the same day. By far the best customer service I’ve received.

An
Review №33

Parkville went the extra mile to get my vehicle back to me just like new. They’re very professional and Alex did everything to take care of me in a quick and efficient manner. Highly recommend!

Ma
Review №34

I love my car so much! And when I had a little accident I really needed to make sure that they matched the paint because it’s an unusual color. I went to my Toyota dealer where I bought my car from and they recommended this place, they told me they been working with them for more than 20 years. When I saw my car for the first time after they fixed it I was so impressed, I wanted to cry! The paint was an exact match and I couldn’t be happier! The service is fast, the people that are very nice and professional. I totally recommend this place to everyone! 😊👍🏻

Da
Review №35

I highly recommend this shop. I took my car in after a car accident and they did an amazing job!! Also very good on timing. My vehicle was ready by the date they promised!!! Thanks so much!

Th
Review №36

Their repair work and their customer were the best I ever seen. I recommend them to all my family and friends.Theodus Maynard

Pa
Review №37

Hard to locate (Ive driven past it more than once), tough to beat for quality work and customer service.

Al
Review №38

Everyone of the staff is very professional and friendly! They’re very honest with how long they’ll be spending on working with my car and we’re very quick! They also communicated everything to my husband and I the entire time they had my car about what’s going on with it and what they were going to do to fix it. 10/10 would recommend and would definitely be using them again in the future!

Ma
Review №39

Did the best work. Vehicle was done on time. I highly recommend it to anybody who needs a body shop. Jim.

Al
Review №40

Nick has repaired both of my cars over the last 6 months. They look great, like new. He was honest and reliable throughout the entire process. He gave me correct time estimates for repair and it really was a very easy process. I would use him again for sure if I needed body repair. Excellent experience!

Ca
Review №41

Great service. Fast and knowledgeable!!!

Cr
Review №42

I recently had as great of an experience as someone can have when getting their car fixed. I scratched up my car a few weeks ago and took it in for repairs. The staff was super nice and friendly and did a great job explaining the work, insurance process, and rental car. Ive taken my wifes car here before too and highly recommend it.

La
Review №43

My stepdaughter too her car there after a $5000 fender bender. She is very pleased with the results.

Ka
Review №44

I am so glad I chose Parkville Auto Body to repair my car after an accident. Nick was absolutely wonderful calling and explaining everything that needed to be done. He followed through and was very professional and very pleasant to work with. My car was done earlier than expected which was much appreciated. Thank you Parkville! You guys are great!!

To
Review №45

Once you bring your car to Parkville Auto Body, see their facility, their certified staff, their professionalism, incredible work and perfectionism along with their amazing customer service..you will never take your car anywhere else. I promise you. The only place I have ever brought all of my cars. The absolute best without a doubt.Thank you Parkville for all the years or incredible work!

Ma
Review №46

Fantastic company and I highly recommend. Office staff was honest and very helpful. We have taken dozen of vehicles to them within the last couple years and have never been disappointed. Thank you again to Nick jr and Sr and everyone at Parkville

Re
Review №47

Great place to get your car fixed! And they give Military Discounts too! Thanks Alex!

Ki
Review №48

I brought my truck here after being involved in a car accident. I was recommended by family members who also were involved in accidents. Alex was very helpful from the moment I brought in my truck to the day I picked it up. He made phone calls to keep me updated on the status of my vehicle. Overall, very satisfied with the service and staff.

St
Review №49

Have been coming here for 11 years.outstanding workmanship and always does something extra than what you expect.thankyou

Ra
Review №50

I had horrible car accident and my BMW 528 has been damaged so badly! However Parkville Auto team did an outstanding job to repair my car and has done so with all original parts not cutting any corners and my car still drives today 5 years later without any problems. Even BMW dealership technicians were all impressed how well the repairs were done, flawless paint job... the car still looks like brand new to this day! Thank you so much for such a great work done and professional friendly easy process.

Ch
Review №51

I was incredibly impressed with everything from my experience at Parkville Auto Body. The staff is friendly, knowledgeable and helpful. Nick put me at ease and kept me informed each step of the way when my car was nearly totaled after being hit by an uninsured driver. Being so aggravated about this already, it was nice to deal with people that made this part of the process so easy! Their work was exceptional and I cant say enough good things about them.

D
Review №52

Had work on my Ford Fusion done after I got side swiped. They made a horrible situation so easy and pain free for me. Amazing customer service, fantastic work! Think my car looks better than it did before the accident lol. Also it was done fast only took a few days. PLUS chocolate chip cookies and a calendar waiting for me in my car when I picked it up!! Will recommend to everyone I know.

Br
Review №53

Great business, does nice work and very good at communicating with their customers

EI
Review №54

I called them yesterday to ask for a quote regarding coloring my car and they asked me to come today at 12 noon. So, when I showed up, the manager told me we don’t do that. He didn’t even bother to apologize. They just wasted my time. Not organized and disrespectful. My advise to you is to avoid this place!

Ho
Review №55

These guys provided great customer service and matching quality of work on my BMW. I would recommend and I will use them in the future if needed. Thanks!

Me
Review №56

The customer service is friendly and inviting. They got the work done quickly and stayed in contact with me. The repair was done very professionally and I couldnt tell there had been damage at all. Amazing facility I would recommend to anyone.

er
Review №57

I recently had my 200 Chrysler C serviced at Parkville Auto for bumper damage. Parkville was given the vehicle on Tuesday evening and Thursday it was done. I received great customer service from everyone I spoke with. Even more importantly, my vehicle was done in a timely manner and it looked like nothing happened at all. I would recommend this place to everyone. Thanks again.Erone

Pr
Review №58

I have come to Parkville for 3 separate instances and Alex as worked with me thru each step every time. The customer service is top of the line and I would recommend anyone to use them for their repairs.

Re
Review №59

Excellent work!Quality,and efficient body work!The guys are the best.So friendly and accommodating.They are true professionals and it shows in the work they do.Nobody better in this business.So happy with there work👍🏻Not enough stars for them.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Mi
Review №60

Never called me back.Updated: 10/22/20 Thank you for your attempt, Ive already had the work completed at E&M body on River Rd. in River Grove. Perhaps just a miscommunication this time.

De
Review №61

One of the better auto body shops in the area. They work well with insurance. They are also very patient answering customer questions and they try to address issues and concerns. Ask for Nicholas. He is always on top of everything and calls you to keep you updated on the progress of your vehicle. I still have some open issues, but I hope to get them resolved fully!

Le
Review №62

I took my car in for some repairs and they were very attentive and professional. I love the work they did on my car! Amazing people, clean office and overall excellent experience!

An
Review №63

Great experience.Nick and the crew there are awesome.Had my corvette paintedand it is beautiful.Definitely would recommend this auto body shop to everyone I know

Ju
Review №64

Nick helped with my enterprise rental arrangements and worked with my insurance to have everything covered. One of my parts was on backorder and he also called me with updates. Great people. Quality work.When your vehicle comes back looking fabulous, working as good as new, and you get a box of cookies... you know theyre great!

Ad
Review №65

Prompt and professional service. Alex was really helpful in dealing with insurance and rental matters. Very nice experience. Highly recommend it!

Ma
Review №66

My Accord has been hit 3 times and after the first time Parkville repaired It I was sold.. The quality of their work and attention to detail is amazing!! It was welcoming when they knew/remembered me by name and face the 2nd and 3rd time!! I would highly recommend this body shop to family, friends and even strangers. The insurance company tried to give me a non OEM Windshield but with the magic of Nick he was able to get me an OEM windshield!! I’m sold for life!!

Ma
Review №67

A friendly family owned auto body shop. Great customer service. My car looks a BRAND NEW! Thanks parkville autobody !

ju
Review №68

Best auto body shop around! Friendly people, professional and very clean work. Highly recommended if your looking for a body shop.

Di
Review №69

I just had my car fixed here and they did a phenomenal job. They are friendly and the turn around was very fast. I will certainly recommend them to anyone needing their car repaired.

Ly
Review №70

Top notch quality, excellent customer service, and State Farm approved! Everyone in the office is friendly and helpful.

Ar
Review №71

Found them through State Farm and it was pleasure working with Parkville. The job they did on my car looks great. They went above and beyond with their customer service.

Ro
Review №72

Kind of weird writing this review. I work here. I have been doing this for 30+ years, and for the last 6 I have worked here at Parkville. I can not say enough about the integrity and honesty of the shop as a whole. Not words you often hear about an auto body repair shop. The employees are elite. Every single one of them. The quality of work is the best I have seen. I have never seen a shop that has been fortunate enough to assemble the quality of people that Nick has. The attention to detail on every single repair is second to none. Every single employee down to the guy that washes cars, has the ability to stop the repair process if there is anything found to be out of place. Do we make mistakes? Of course we do. Everybody does. It doesnt happen often but when it does, its how you handle a mistake that makes the difference. We strive to return a car to its pre loss condition. You hear that a lot in this industry, but its usually just something that sounds good on a commercial. Here it is our number one goal. I see a couple of negative reviews on here about us, and I have watched the owner do everything he can do to contact these people with the intention of correcting anything at all that has to do with our repairs. Unfortunately we have not found a way to contact or even identify who they are. So I offer an open invitation to contact me so we can work towards resolving any issue you have with the repairs that we completed.

Mi
Review №73

Even though it was a small job I brought to these guys, I was very impressed with them. Their staff was very friendly, professional and attentive. They got the job done as promised, very fast and efficiently. Id definitely would go back to this shop for any future needs.

St
Review №74

Wonderful! My poor wrecked car was still brand new to me and to the world. It went into repair with Parkville Auto Body and was returned to me within a week looking as new as I purchased it with the exception on a couple small missing brackets in the grill. The owner searched high and low for me to track down these minute parts. It took a few weeks, but he was able to locate them and installed them for me very quickly. I couldnt ask for more care in customer service than what I found here.

Ta
Review №75

Found parkville through state farm because I needed body repair. This family owned business has been around for 30 plus years which is hard to find anymore. The people are nice and helpful. I had my little ones with me and they even helped take my car seats out and called for a rental car. The driver side rear door had a huge dent and scratches but when I picked it up it looked brand new. The turnaround was pretty fast and they guarantee their work. They even surprise you by leaving cookies in your car. I wish I would have found this place sooner.

Pa
Review №76

Great work with a great warranty! They even left me a box of cookies which were delicious after I picked up the vehicle.

Gl
Review №77

I like this shop, after discovering them, I have had them take care of all my cars. I have most of my mechanical maintenance that is under warranty done at the Bredemann Toyota dealership in Park Ridge. I found out that they send their body work to Parkville in Franklin Park and I figured if my dealership was happy with their work I would be happy as well and I was. They tell you the way it is and will set you up with a car rental if necessary. If they think something is unnecessary they will tell you, even though they want your business. This has been my experience with the fellow I usually work with (Rob or Robert). Nick the owner has been very accommodating as well. I have 3 Toyota vehicles but they do work on all vehicles. They will also give you a small bottle of touch up paint if you had any painting done and you will find a box of cookies on the seat when you pick up your car. Nice touch!

Ke
Review №78

I purchased a New used 2012 MKX on a Saturday and on Monday someone had hit me and left from a grocery store parking lot. I brought the car in for an estimate and arranged a date to have the car repaired. The process was extremely easy and seamless from the estimate to Nick at Parkville working with my insurance company and having my car finished on time and in beautiful condition. I couldnt be happier. Service was great, staff was friendly but more importantly the car looks new again. Thank you!

Sh
Review №79

Very friendly and one of the fastest service in fender repairs. Highly recommended. Turned it in on Fri, got it back Wednesday.2009 Infiniti G37xS

Am
Review №80

They replaced a door on my car.

MI
Review №81

My car side was repair and painted there after a small, fender benders 6+ years ago. On guaranty, I brought it, back because of paint blistering (cheap thinner used). The owner gave me, hard time at first but ended up redoing the job. Now 2019, the other side has same problem. Do not recomend this place. It not worth the money paid through insurance, nor the hassle to go back each time. I live now out of state. Not good!

ae
Review №82

I took my car here after my insurance refused to fix my car because they said it was not related to the accident. Rob worked with the insurance company and made them realize that it was part of the accident. My car was ready a week before they said it would be ready and when I picked up my car they left me a box of cookies in the car waiting for me!My insurance company let me down but they made everything better. Hopefully I wont be needed their service again anytime Soon but if I do I will definitely come here again.

Ma
Review №83

Have used them twice over the last 5 years and got nothing less then Profesional, fast, and great quality service and really friendly. Keep up the good work Parkville Auto Body Inc

Oo
Review №84

I have used Parkville a few times and they are fantastic. Great service and pricing for excellent work.

Al
Review №85

The worst customer experience I have ever had. I VERY rarely write reviews of negative experiences due to working in customer service and knowing how it is. I also wouldnt want to ruin any business for anyone butttt I would NOT recommend for anyone to go here. I had an insurance claim and chose to get work done here. They were supposed to have my car for a week and it ended up being 3 weeks. My rental car ended up running out luckily my parents let me borrow theirs. Long story short they tried returning my car with a headlight that didnt work, ended up being the positive cable being torn. Also a burned out fog light and the side trim/ sticker missing. If I could give them 0 stars I would!

Jo
Review №86

Great work, people are always helpful and kind.

Ka
Review №87

Quick, professional, very friendly and helpful staff.

Yu
Review №88

Great service and friendly staff.

Al
Review №89

Fair, Clean, and great work. Very nice staff

li
Review №90

Very nice people th

Hu
Review №91

The best place to work

Ca
Review №92

Fix the bumper of my car.Excellent jobI can recommend to anyone who wants perfect jobThank you againDr Carlos Vay

AS
Review №93

Excellent work and customer service!

Da
Review №94

Very good workshop, excellent service

Information
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94 Comments
Rating
  • Address:1040 E Green St, Franklin Park, IL 60131, United States
  • Site:http://parkvilleautobody.com/
  • Phone:+1 630-860-0010
Categories
  • Auto body shop
  • Car repair and maintenance
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
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