Horrible experience.I use them to send small box to Mexico, ($235 value) label address on the on box was correct, and yet Xpert people with their poor understanding of written English words managed to write wrong zip code on DHL shipping label, it all snowballed from that point on, Box is lost in Mexico and DHL created a second tracking number and customer service has no answer to what happened. As you can read from comments about this place, avoid it, they do not care for customers.

They dont care about shipping company is made of 2 people printing is where they make money dont waste your time with shipping from here is a waste or you do harm to your own self

I dropped my parcel on Friday the 18th for dhl express service pick up. Today is 6/21 and it hasnt been scanned. When I asked the guy he said it will be picked up tomorrow which was suppose to be 6/19. Now my customer is super upset because they didnt even hand it over to dhl. Please avoid at all cost.I called them today to ask. He said dhl does not pick up deliveries on Saturday Sunday. My question is why did he lied to me on Friday that it will be picked up tomorrow. If he had told me this on Friday I would have went to drop it to dhl myself although its 20 min drive. Only reason I went here was because it was 6 min drive from home. Its so frustrating never using them again. I suggest going to the actual postal service instead of going there.Super unprofessional!!!

Customer service is horrible I think he should put a sign on the door “NO BLACKS ALLOWED” because that’s the way he made me feel when I entered his business place I took my packages and went somewhere else. He didn’t want to touch my paperwork and the package I was mailing. He told me to go measure it and tell him the weight!

Terrible customer service. Did not want to help me.

Outstanding customer service. Very friendly & attentive staff. I shipped fragile items to florida with them. They have all the shipping and packing essentials. I really recommend them to everyone. 5 stars all the way.

I recently had an excellent experience with this print pack & ship store. What a friendly and professional group of people. The store is really well organized and very attractive which gives awesome experience.

Great service & good price for shipping oversea by DHL

Finally nice color full print and pack ship place open in franklin sq. I love my color flyer prints.

The best ups drop off printing business cards flyers lot more friendly environment

Great place for packing and shipping, glad this place opened up in Franklin Square thanks guys and good luck!!!

Great service, fast and knowledgeable, was helpful from step one to last step

Great sevice ! I would com again!

Only have FedEx pick up on Mondays. All other carriers are daily.

Thanks Guys!!

Excellence!