An iconic spot for the sweet tooth aficionado! Or just someone who appreciates good candy. Set in charming downtown Franklin, Kilwins is a “must do” when visiting downtown Franklin. Their fudge and Carmel apples are so good.

Your one-stop candy and gift shop! Located in downtown Franklin, you will find a delicious candy, ice cream, fudge, chocolate, and gift shop to explore. Come in for a gift, a treat, or a cold refreshing milkshake. As you walk in, you often find homemade peanut brittle being made that smells so great!

Great weekend visit to Franklin TN - Puckett’s for lunch & Kilwins for dessert. Delicious! 👍🏻

Excellent flavor on all of its ice creams, especially the New Orleans praline. The portions are good and the service is excellent. There are several other things to purchase there including a 10lb chocolate bar and caramel dipped apples. The only complain I have is the prices. They are ridiculously high and I do not think they should be. I think it is theFranklin tax you pay. Just hike the price because it is Franklin. Still the taste is amazing though. I definitely recommend it.

Ice-cream and freshly made candies from yesteryear. If you get lucky you can watch caramel or other confections being poured out on a slab and let your nose indulge, too. Gave my Mom pre-boxed Pecan Turtles at Christmas and Mom commented they were good, but not as fresh tasting as those you bought when we were downtown at the theatre a couple of years ago. Sure enough, my box tasted off. I had just given another box to a friend weeks earlier that were divine. I contacted the store and was offered two replacement boxes. I opted for Snappers (I sensed the off taste was in the chocolate and not the pecans.) They were individually wrapped and the best candy I have ever eaten. Fresh, crunchy pecans in a puddle of chewy buttery caramel.Lovely store, lovely folks. Thanks for the terrific customer service.

Chocolate Peanut Butter ice cream for the win everytime!!!

Amazing ice cream with great Carmel apples

Great ice cream! I had the Traverse City Cherry. Delicious!

Very expensive milkshake and lemonade. $10.99 for a plain vanilla milkshake and $4.50 for a plain lemonade. We knew with it being a specialty shop, it would be a little more expensive but $10.99 for a plain vanilla milkshake was a shocker. I am not sure if this is their price or if we were over charged but the employee checking us out didnt say anything if the price wasnt right. It is a cute store and has some nice things but we dont feel like the cost of our items were reasonable (even for a specialty shop). Dont recommend buying drinks here.

We just recently visited this ice cream shop. With our sons peanut allergy we have to be extra careful to make sure no cross contamination or any peanuts. The worker scooping the ice cream was very polite and got a new tub of vanilla ice cream and a whole new scoop to use to prevent cross contamination happening. Definitely recommend them.

Smells amazing! So much to chose from and all delicious.

Smells amazing when you walk in! Very friendly staff and amazing food!

Wow, must see. I was going to take pictures but eat it too fast. Waked into a nice store, was greeted and offered a free sample. Yumm!

Gorgeous old school candy shop with delicious chocolates and fudge. The milkshakes are fantastic. Highly recommended, but don’t go in thinking you can only buy one thing!

They have good ice cream

Superb ice creams.

After nearly 2 years of living in the area, I finally stopped by about 2 weeks ago, and OH. MY. GOD. This place is AWESOME!!!! The fudge is TO DIE FOR, and the Koolers (which is lemon or raspberry sorbetto blended with sprite and you can mix them of you want) are such a REFRESHING and light, but satisfying drink. If youre in the square hanging out with family or friends, and dont stop by here, then you are MISSING OUT period! 10/10 for sure, and if i could give them 10 stars I ABSOLUTELY WOULD!!! The treats are top quality, and the staff are SO GRACIOUS!!!!! Also, you can get free samples of the fudge and ice creams, so like, why wouldnt you stop by?!?!?! Get to Kilwins Franklin, and I PROMISE you wont regret it!

Kilwins is a great place for chocolates and candies. The service is great, they have a lot of friendly people working. They also give samples of everything if you want to try before you buy.

Thanks to the wonderful service at Kilwins I was able to provide delicious Valentine’s Day treats for my grandchildren in Franklin, TN. The staff was helpful and courteous. I will definitely shop there again!

Went inside to get some fudge, only to hear one of the managers yell at their employees who are children by the way. The teenagers looked to be 15-17 years old. The reason for her scolding them was completely unnecessary and walked out of the building shortly after. May I remind you, me- and everyone else inside the building heard her. Because she yelled at them at the front desk in front of young children. I will NOT be supporting an establishment who treats their employees so poorly.

They’re establishment is very unclean. have found dead mice on the premises..they also treat their employees very poorly. speaking as a former employee.

The employees here were very friendly! The Carmel apples are amazing!

An iconic spot for the sweet tooth aficionado! Set in charming downtown Franklin, Kilwins is a “must do” when visiting downtown Franklin.

Good coffee ice cream

Awesome ice-cream and sweet-shop. So glad we wondered in!

Best Kilwin’s location!!

The best fudge Ive ever eaten. All of the candies are incredible and they make a great gift.

Best ice cream I have had in years.

Sample all the flavors you want, then, just order the Toasted Coconut! My favorite for years! (But the sea salt caramel is a close second!)

Amazing ice cream, chocolate, lime aides, popcorn. Reasonably priced. Great friendly staff

Space can get a little tight at times when there are a bunch of customers, but the staff are super friendly and the line moves along fairly smoothly. We only tried their Superman flavor ice cream in a waffle cone, but the kids liked it a lot. Definitely a place to try out on Main Street in Franklin when youre there. They have a great selection of candy apples too.

Loved this place, very clean and the service is wonderful.

Toasted coconut chocolate!!!

Ice cream was not great just ok...coconut chocolate was excellent but the strawberry and raspberry sorbet didnt have that nice berry flavor. Chocolate ice cream doesnt have deep chocolate flavor. I didnt try anything other than ice cream. Also it was pretty pricey...21 for three ice creams with two scoops each.

Customer service was lazy and made me feel like I was intruding on their night instead of like a valued customer. If I ask for an orangeade the appropriate response is not “we don’t have fruit” and “we just cleaned the machine.” Was very disappointed in this experience especially since I’ve been to Kilwins many times and have previously had good experiences. The one worker who said this to me was the same worker who I had a similar experience with last time but I let it go because I figured she was new. I’m sure I’m not the first person she’s treated this way and I’m sure I won’t be the last. She makes the whole company look bad and discouraged any desire I had for coming back to this establishment.

Banana fudge pie ice cream & the sea salt fudge is 😇

We go for one reason, the apples. Their Carmel apples are unbelievable. They are best to eat when youre there and ask them to cut it up for you. Of course the fudge is wonderful as well, but you can eat healthy by having an apple. Oh and dont forget the ice cream. Oh and the chocolates. The staff is super friendly and always eager to help.

Possibly the best coconut Ive cream I have ever eaten. Great staff who gave great recommendations. Perfect midday snack to beat the great. So many beautiful candies and chocolate goodies!

Yo. I generally prefer Frozen Custard over ice cream. However this place makes some amazing flavors. Its pricey so dont come here if youre broke. But if youre trying to spoil another human, definitely bring them here. Unless theyre lactose intolerant.

Friendly, clean, entertaining shop for all your fudge/ice cream/candy needs! Smiling folks greeted us and offered samples of house-made fudge, ice cream service was prompt, clean, varied, and reasonable, and I even got to sample some delicious fudge straight off the mixing table (totally sanitary, of course). Well be back for sure!

I cannot go to downtown Franklin TN without stopping at Kilwins. Actually I am eating one of their Dark Chocolate Raspberry creams as I type. Excellent. Delicious.. OMG good. They make the fudge right in front of you. They make everything right there . People talk about the Caramel apples. Well that is one thing I have not tried yet. The brittles are also excellent.So when you do stroll through Franklin or just have a craving for the best FRESH chocolate nearby - Go here !!!

Amazing!! Try the caramel apple and pretzel sticks

Friendly staff, we couldnt make it to St. Armands for our usual fix, so we drove from Gallatin to Franklin to enjoy the ice cream. We enjoyed it, as always!

Absolutely darling! This is THE most charming, Americana ice cream shop on one of the countrys most charming Main Streets. Delicious ice cream! We even got to watch them making fresh caramel and fudge. A must-visit!

One of our favorite stops on our Nashville trip was to this candy shop in the nearby, picture-perfect town of Franklin. Fantastic fudge, try the sea salt caramel! Great ice cream and fresh waffle cones. More than that, the family that works there couldn’t be nicer. Really good shopping in this area, too.

This is a great boutique candy store and ice cream parlor. They have a small storefront shop with a great selection of ice cream, candy, and sweets. It is conveniently located in downtown Franklin in the main shopping district alongside many cool restaurants and boutique stores. To my knowledge there is no dedicated parking lot or garage, but their is ample municipal street and garage parking. A perfect stop for anyone with a sweet tooth.

We love homemade chocolate and caramel, and Kilwins never disappoints. You cant go wrong here.

Great place! I get their praline pecans, fudge, Carmel corn, and chocolates. They are all delicious and very rich. The prices are a little bit expensive in my opinion. A cute candy store in a good location!

Need a perfect chocolate fix? Kilwins kills it! Handcrafted sweets. Huge assortments. Fun place to visit on a walk down historic main Street in Franklin... Truly a hidden treasures!

Two words: Superman Icecream. Oh, and fudge, and so many other chocolate delights and other ice creams, and caramel apples, and cakes. The best eatery in downtown franklin for dessert items.

Wish I could go everyday

Friendly service, and they offer to let you sample a lot of things if you wish. Many flavors of ice cream available.

I absolutely love this shop. Their ice cream is amazing, and their candies make great souvenirs! They offer free tastes of fudge and ice cream, so it makes choosing what to get a little easier.

I can’t get enough of their fudge and candied apples. Always a great treat.

Awesome place for ice cream and other sweets! Best in town!

Fabulous fudge, rich ice cream, prompt service with an amazing smell inside that draws you in from the street. And everyone in our party left happy and wanting more. What else would you want from a dessert place?

The ice cream was very delicious.

We stopped here after dinner at Red Pony for ice cream & fudge. It was a perfect close to a great evening w/ the family. Thank you, Kilwins.

Freshly made chocolates and candies. It always smells divine in here because they are making more candies or waffle cones for the ice cream. We have tried the marshmallows and done chocolate candies. They were fabulous!

Love yall sweet candy and icecream and chocolate fudge chocolate candy love yall milk chocolate its yummy and delicious and good love yall store GOD bless

Always has super friendly staff members! Love watching them make fresh fudge and treats in house. We love stopping through for the holidays!

This place is the best, and that is not all I am going to say about Kilwins, because their turtle fudge, mmmmmmm, so gooood

Nice place to get sweets. The ice cream is fenomenal.

They offer homemade candy that they make while you watch and many flavors of delicious ice cream. Stop in and take some home

Always a fun place for kids and adults. The sorbet is amazing!

Good ice cream but not special. Standard flavors. However their caramel corn ($10/bag, buy 2 get 1 free) is delicious! Go get some ice cream but also get the caramel corn. I dont know if the buy 2 offer is temporarily. I sampled the peanut brittle and thought it was very good too. More peanut than brittle like it should be. Overall worth a visit.

Awesome ice cream. I have allergy to egg, and they sell many eggless (egg free) ice creams.. simply love it

If you have a sweet tooth, this is your place. If you dont have a sweet tooth, this is still your place! Great, friendly staff and theyre not stingy when you ask for a sample.

Great I e Cream. Try the Franklin Mud. It was great.

Calling everybody with a sweet tooth! This shop has a great selection of fresh, made-on-site, fudges and other sweet treats! They just started carrying ice-cream cakes, too! I definitely recommend you come in a try a goody!

This place is wonderful. Lots of quality treats. They make fudge on premise. Family operated based on info on wall. Cheerful, busy, and fun place.

Great flavors, great service, great prices and ample servings. Delicious! Cant wait to return! Andy

If it has sugar in it. You can find it here! Fantastic treats that are delicious! And they ship your favorite right to your front door.

Delicious ice cream. Big variety of selection.

Debbie is my best friend. Dark chocolate fudge and Fudgie Brownie ice cream. Boom!

The fudge is awesome. Love their ice cream cakes. Ice cream is good. Great staff!

Amazing sweets! Ice cream, fudge and everything in between.

Employees are super sweet and they have a huge selection of goodies to choose from. Lots of ice cream choices as well!!

Great service every time, and obviously great treats! Makes me feel close to my MI roots.

Amazing Hot chocolate and awesome ice cream! Its a cool place for lots of desserts.

Just had a milkshake. Very over priced for a milkshake. The candy looked and smelled good.

Just so y’all know the best and original store is located in Petosky Michigan. Love this place and the junk food.

The salted caramel ice cream is diffidently my favorite! The Fudge is also very good would recommend trying some.

Delicious ice cream and confections...the aroma brought us in from window shopping for a yummy snack

Had a toasted coconut milkshake. Simply amazing.

Friendly and great service. Ice cream delish!

Their sundaes make me feel like Im 12 again.

Great flavor and the place smells candy wonderfully. Not many options to sit and enjoy the deliciously expensive hot chocolate & fudge...

Delicious ice creams. Rich and original flavors that have awesome taste

Very friendly staff, excellent fudge - very fresh and soft, really good caramel corn.

A 10lb dark chocolate on full display!!!

Any place that has the old school Superman ice cream gets 5 stars from me!They also have tons of other sweet treats as well!

Fudge, Ice cream from Michigan, service was super fast. The employees were very friendly and helpful.

Fantastic chocolate. The staff could be nicer. A little on the expensive side.

This place has an assortment of sweets ranging from caramel apples to milkshakes and sundaes. Nearly a one stop shop for all of your sweet tooth needs.

Great treats and the ice cream flavors are perfect. Only place Ive seen away from lake Michigan area with blue moon ice cream.

I have had both the ice cream and the fudge, both are awesome!! Excellent location downtown, great place to get dessert with the family.

Very good for a quick treat downtown.

One of my favorite places in Franklin. So many choices!

Awesome and different. Fun to watch all the stuff going on.