Great customer service all around. Eric was an awesome salesman very easy to work with. Purchased a mower and he delivered it a few hours later so I could have it over the weekend! Love the cub cadet ZT1 so far!

Super friendly and helpful staff. Thats hard to find anymore.

I was displeased with the salesman here. I am less than two miles from this place. He made sure to let me know that if using a card he was billing 3% extra. I have a card from the company that makes the mower in bought. I bought the mower from a location over 40 miles away instead. * I am happy with the parts dept at the Franklin location.

Very disappointing parts associate. Had broken a PTO shaft on a brush hog and was looking for a replacement. Associate wouldn’t even try to help me find a part that would work since they didn’t have the brand of brush hog in their system. Couldn’t even go back to look if they had anything that could help me. Useless!

A very nice place! I was looking for a particular mower for my husband and they got it in in less than a week. It was a surprise so I picked it up myself and they were very friendly and helpful while explaining all of it to me. He loves his mower and it is always nice to support a smaller business compared to the national stores. Thanks, Jacobi!

We recently visited jacobi parts dept and the representive seemed not to care about his job or how he presented his self to his customers .ATTENTION management !!. Our company was interested in a kubota skidsteer but after recieving poor service in the parts dept we wil try another place .

Knowledgeable, friendly, down home kind of business, will definitely do more business with them . Parts guy was easy to deal with . Ordered my part with no problem . Parking is a little weird tho . But still easy to find & worth the visit .

I wish i could leave less than one star. I am going to drive out of state before i buy from this dealer, again. No customer service.

Went here with my daughter and they were great. Had what I needed, granted Cub Cadet genuine parts are over priced, this location has great customer service.

Awesome guys. Expensive, but Awesome staff.

Jake in parts has been great to work with!

1 salesman and he was busy 2 other employees there but no one could help with sale so I will take my business elsewhere

Friendly service . Knowledgeable and reasonably priced

Its always nice to do business with places that know you by name. Parts staff is always helpful, and have had great luck with making a few equipment purchases there as well.

Always helpful and the service department does fine work

Can order parts for my old 1983 IHC skid steer with no problems. Knew exactly what I wanted. Great parts counter employee.

I purchased a new Cub Cadet, the staff was very nice and helpful. And they delivered it without a fee.

Great service and good collection of parts

Honest and fair