user
Bath & Body Works
5500 Buckeystown Pike, Frederick, MD 21703, United States
Appearance
Bath & Body Works
Comments
L
Review №1

With the exception of one of the new employees (with red hair), the rest of the staff including the manager were not very pleasant or welcoming during my visit. I also found it odd that I wasn’t asked if I had any coupons I wanted to use with my purchase. I didn’t realize the sale isn’t automatically applied.Really need to work on professionalism of your more “experienced” employees. You may know the system but if you don’t exude good customer service, it’s a moot point. Kudos to the other young lady I mentioned, though. She was very very kind!

Vi
Review №2

Today were the busiest shopping experienced at Bath & Body Works. It was longer than expected but its manageable as I guess Im patient enough to understand that holiday season is here around the corner. But love this place!

Sa
Review №3

This was the first time I have ever been into this Bath & Body Works and let me tell you... wow! This one is amazing! The store was kept so clean, the employees were so nice there and also very helpful if I had any questions. This store was also so big compared to the ones I have been in. As of right now this is my favorite Bath & Body Works store to go to and I will definitely be heading down again to grab some more items!

Me
Review №4

I love bath & body works but the price is high so I wait till its by three get two the stores always clean and the sales girls are wonderful.

Va
Review №5

I usually love their fragrances. Nice service from their associates too

An
Review №6

They have really good deals right now and there really nice at this store

Ka
Review №7

Good stores, friendly employees. Nothing super special about this location, it does a good job with customers.

Ja
Review №8

Very nice staff. Clean store. Easy exchange of item.

Bo
Review №9

Im obsessed!!!!! Everyone in the store is SO nice!!

Ka
Review №10

There was nobody else in the store but wanted me to use the specific entrance for this covid nonsense so i didnt spend any money. There was NOBODY to social distance from... I dont appreciate the hovering either....

Ha
Review №11

Helpful staff, great selections.

jo
Review №12

Always nice staff.

Li
Review №13

With everything thats going in the world right now having someone all up in your face while trying to shop & especially in this store where youre trying to smell the product & you need to slide ur mask down a bit (humm not so good) with them trying to stay right in my face & not giving me 6 feet we just left & did my birthday shopping online...Sorry but I think I will be do this from now on. Just let people have some space to shop & look around.

Jo
Review №14

The store was clean, well light, but the lack of staff made finding products prolonged. It was our cashier who took the time to help us locate products, and assist us while still checking us out.

Ri
Review №15

I like it much better than Germantown store

Am
Review №16

I LOVE Bath & Body Works.

Be
Review №17

I love Bath & Body lotions. I only pruchase during sales as it is expensive.

Fa
Review №18

Very healthful staff

Ag
Review №19

Prices too high.

Ni
Review №20

I absolutely love this store, its one of my favorite places to go at the mall. They already have their Christmas Collection out and a lot of new fantastic scents! Even nice things to go with your house and new scents and awesome things too for the men in our lives! Check it out soon & you wont be disappointed I promise!

C
Review №21

Friendly staff, great sales, and awesome scents

An
Review №22

Very customer friendly! Very helpful. Nice items can be found for men as well! There is a customer service representative is always super helpful, think he name is Lindsay.

Ch
Review №23

Love love love this place

Ca
Review №24

Super friendly staff. I go here very rarely but there always seems to be a sale going on

De
Review №25

Girl was not very pleasant

Lu
Review №26

So peaceful 😁😁

Sa
Review №27

Be careful which employee your talk to here. There is one young lady that is very sassy and rude. We were just in the store to day and were told you should either spend $40 or we are not authorizing the 20% off $25 coupon we were sent to our email from bath and body work. In store only for today only coupon. She would not ask her boss to help it was only spend more money to get a discount. DONT tell me to spend more money, if i wanted to I would have. I wish I had her name. She was in your early to mid 20s and tiny with dirty blond hair and was wearing it in a bun.

Te
Review №28

Love this place!

Ke
Review №29

Nice store,was met at the entry by a very nice young lady,willing to help.Place was nice and friendly.

ca
Review №30

Very nice employees. Was greeted, asked if I needed anything, very polite cashier & was told to have a nice day as I was walking out the door.

Gu
Review №31

Great prices, staff is very friendly, good location

Kr
Review №32

Store is clean, you are greeted when you walk in.

Sa
Review №33

I love all Bath and Body works. May be expencive but it is worth it because my body has not been smooth like a babies butt before

B
Review №34

Nice staff. Very kind and helpful.

Br
Review №35

Very very clean, organized, and well put together

Le
Review №36

Nice setup. Staff very friendly and helpful

AU
Review №37

Great place and awesome prices along w/coupon!!

Cr
Review №38

They had a great Christmas sale.

Ma
Review №39

Great place, great deals.

Jo
Review №40

Large selection to choose from and excellent staff to assist you.

Ch
Review №41

Great place love all the different sents good deals

T
Review №42

Hand sanitizer!

Bo
Review №43

The assistant was very helpful in helping my wife find what she was needed. We will be regular customers.

De
Review №44

Friendly staff and clean store great deals

Ry
Review №45

Good products, employees completely ignored us

JO
Review №46

Always very pleasant and the wallflowers are the best

Ci
Review №47

Busy, rushed store,no room to move. Register workers had the friendly attitude of a thumb, almost left items at register and walked out

Je
Review №48

Gave me a coupon when I couldnt find mine. Thank you.

Ti
Review №49

Love their lotions.

Al
Review №50

Only reason to go to the FSK mall.

Id
Review №51

Super nice people

Er
Review №52

Smells good

De
Review №53

Always great!

Da
Review №54

Ok holidays gift offers

Co
Review №55

Great sales

Sh
Review №56

No manwich scent

Ju
Review №57

Huge store!

Da
Review №58

Love it

Sh
Review №59

Great Great and Great

Li
Review №60

Exquisite fragrances in perfumes, creams and delicious scents in candles for the home.

Mi
Review №61

♥ ️ ♥ ️ ♥ ️ ♥ ️ ♥ ️

Information
9 Photos
61 Comments
4.5 Rating
  • Address:5500 Buckeystown Pike, Frederick, MD 21703, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00174
  • Phone:+1 301-682-5563
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations