I stopped into this store with my family yesterday to select some beads for a memorial service. My kids were making a special bracelet. As soon as the woman working the store saw us she seemed hesitant that we came in with kids. The second my son touched some beads she immediately told him to be careful. She never asked if we needed help and was visibly unhappy to see children in the store.We immediately left and on the way out she snootily said thanks for stopping by. Not once did she offer any service. As much as I love to support small businesses, we will never go back. And went to Michaels instead. Not helpful, not friendly, not at all kid friendly and overwhelmingly bad customer service.